Every review we hold for the Braintree office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently let my property out through Beresfords in Braintree and can't thank Jo & Ryan enough for their hard work in sourcing me a great set of tenants. Wasn't an easy decision to rent my first house out but felt they were really understanding of my worries and kept me updated at all times. The aftercare following on from the tenants moving in by Katy and Christine is also really appreciated. Thank you so much guys.
J · 14 June 2019
Agent replied · 12 June 2024
Hi Josie
Thank you for taking the time to provide a 5-Star rating and review on Beresfords Braintree Lettings via Google. Having read your comments I am pleased that you were happy with the service that you received and that Jo and Ryan put you at ease throughout the letting experience.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
TrustpilotCalls always answered quickly and…
Calls always answered quickly and direct to the person you need to speak to. Also very knowledgeable and prepared to pass on best advice
Peter · 2 May 2026
Agent replied · 4 June 2026
Hi Peter
Thank you for posting your recent review. It's great that you have found our staff to be helpful and knowledgeable during your recent dealings with our Brentwood lettings department. I know the whole team will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotJazmin has always provided us with…
Jazmin has always provided us with sufficient notice of any up and coming inspections and has always tried to accommodate alternative dates if required.
Nicholas · 1 May 2026
Agent replied · 4 June 2026
Hi Nicholas
Thank you so much for providing us with your recent feedback. I was pleased to read that you have been consistently happy with the service you receive from Jazmin regarding inspections at your property. It is great to know you are provided with sufficient notice prior to her visit and that you find her to be professional throughout whilst attending your property.
I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotDefinitely recommend Adam and the team at Beresford
Arranged a viewing for a property with a gentleman named Adam from Beresford. Punctual and professional yet friendly and accommodating. I had the viewing and fell in love with the house. Adam started the referencing process straight away and was always available to come back to any questions or queries I had. Cannot recommend the company enough, especially Adam. Great service!
First · 6 August 2022
Agent replied · 12 June 2024
We really appreciate your positive feedback. I am pleased that you found Adam both punctual, professional, friendly and accommodating throughout your application process. I know he will be very grateful for your kind words and it's great that you are happy to recommend our Company to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotI had fantastic experience
Riley was fantastic. She was so professional should be around. She was exactly Riley was fantastic. She was so professional I viewed the property . She was excellent I recommend her to everyone thank you for your help
Ahmed · 4 May 2024
Agent replied · 12 June 2024
Hi AhmedI am pleased that you have had a positive experience when dealing with Riley recently. I know she will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExceptional service
My experience with Beresfords letting agency has been nothing but exceptional. They have been super helpful from the start and guided us well throughout our move-in process. Communication was also superb. A special thanks to Christine who has been great.
Gloria · 22 March 2024
Agent replied · 12 June 2024
Hi GloriaThank you so much for your positive feedback. I am pleased that you have had a great experience when dealing with us recently and that our personnel remained in regular contact throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotBarbara has carried out an extremely…
Barbara has carried out an extremely thorough and detailed inspection at my property.
Peter · 14 July 2026
Agent replied · 24 August 2024
Hi Peter
Thank you for providing us with your recent feedback. It was great to read that the inspection recently carried out at your property by Barbara from our Dunmow lettings office was thorough and that she provided you with a detailed report. I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleAgain, impeccable service from Debby, Jack & Joe, and the entire Berefords team ! Excellent communication throughout the process of checking one tenant out and finding the new tenant. As a remote landlord, I can highly recommend Berefords Braintree to manage your property. Overall, great job !
Ian · 16 October 2023
Agent replied · 12 June 2024
Hi Ian
Thanks so much for taking the time to post your review. I was pleased to read that everything went well for you from start to finish, and that you were impressed with the service provided by Debby and the rest of her lettings team.
We are all very grateful for your 5-star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleCan't speak highly enough of Debby and the team at Beresfords Braintree. They have gone above and beyond and been so friendly and helpful at every stage of finding my new home.
Lianne · 12 August 2024
Agent replied · 26 August 2024
Hi Lianne,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Braintree.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
TrustpilotAlice was Really friendly and helpful
Alice was Really friendly and helpful. It was no problem to contact her for any help or questions. She was happy to help us through out the letting process we couldn't ask for any more! Highly recommend.
Jason · 10 May 2024
Agent replied · 12 June 2024
HI JasonI appreciate you taking the time to provide us with your feedback following your recent dealings with Alice. It's great that she was able to assist you effectively throughout the lettings process and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery excellent customer service
Very excellent customer service, ready to help and assists their clients. Especially Debbie who is very approachable and nice . Thank you very much for helping me to get my new apartment
Adam · 6 August 2024
Agent replied · 29 August 2024
Hi AdamMany thanks for your feedback. I am pleased that you found Debby approachable during your dealings with her and that she was effective in finding you a suitable apartment to rent.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat service
Dealing with Lauren and beresfords through a difficult personal situation and they have been a pleasure very professional and helpful when needed thankyou
Charlie · 28 April 2026
Agent replied · 4 June 2026
Hi Charlie
Thank you for posting your recent review. I was pleased to read that Lauren was able to assist you through a difficult period in a professional and helpful manner. I know she will be very grateful for your kind words and 5-star rating and we wish you all the best for the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleWe have recently completed on our first home through Beresfords and could not fault them for their services. In particular Phoebe was fantastic. She went above for us throughout the process and we could not be more grateful!
Hannah · 13 April 2024
Agent replied · 12 June 2024
Hi Hannah,
Thank you for your 5 star review for the team at our Braintree office and in particular Phoebe, your main point of contact. Phoebe prides herself on the quality of her customer care and will do all possible to ensure the transaction goes through smoothly. We wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotJames and his team was amazing along…
James and his team was amazing along the process of renting our first property. Would 100% recommend them to anyone, james and his team was able to assist and support it in very aspect of the journey of renting, amazing experience
Micky · 9 February 2024
Agent replied · 12 June 2024
Hi MickyWe appreciate you taking the time to provide us with some feedback following your recent dealings with our local lettings team. It's great that they appear to have assisted you effectively throughout your journey of renting your first property and we really appreciate the fact that you would recommend us to others. I hope you enjoy your time in the property.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery professional and friendly.
My whole experience of dealing with Beresfords has been first class and Abby has been very professional, friendly and helpful. I have felt supported throughout the whole process and would definitely recommend to others.
Linda · 21 June 2024
Agent replied · 24 August 2024
Hi LindaI appreciate you taking the time to provide us with your detailed feedback following your recent dealings with our lettings team. It's great that your experience was positive and you felt fully supported throughout the entire process. As we invest heavily in training and the ongoing development of our personnel, it's particularly refreshing to hear that you would not hesitate to recommend us to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGood customer relationship and all the…
Good customer relationship and all the teams are great in the work which we really appreciate all the efforts through the process
Samuel · 30 April 2026
Agent replied · 4 June 2026
Hi Samuel,
Thank you for providing us with your recent feedback. We all appreciate your kind words and 5-star rating and look forward to working with you again in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotI cannot recommend Beresford too highly
I cannot speak too highly of the service that I have received from Beresfords, especially Hannah and Alicia who have both been so efficient and quick to respond to any queries. I have found that being a landlord is not always easy, but they have both made things a lot less stressful!!
Florence · 25 April 2023
Agent replied · 12 June 2024
Hi Florence,Thank you so much for posting your recent feedback. I was delighted to read that both Hannah and Alicia have responded quickly to any queries which arise. Being a landlord does create its challenges, but as your managing agent we will always try to ensure the process of renting a property is as stress free as possible. We are all very grateful for the business that you provide to us, and your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotFrom beginning to the end of my search…
From beginning to the end of my search for somewhere to rent, the service I got from Hannah Grant was exceptional. I was always kept informed and updated about available places to rent. When I had any queries I was given answers in a timely manner. Thank you for all your help and getting me into my new place
Michelle · 16 July 2022
Agent replied · 12 June 2024
Hi MichelleThank you for your positive feedback regarding Hannah. I am pleased that she kept you regularly updated as and when new properties became available to rent, and responded promptly to your general queries. I know Hannah will be very grateful for your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotWe have been using Beresfords for the…
We have been using Beresfords for the past few years and have found their service to be exceptional.
Mr · 23 May 2026
Agent replied · 4 June 2026
Hi Anwar
Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAmazing
Amazing, super efficient and friendly staff
Customer · 14 August 2026
Agent replied · 12 June 2024
Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotProfessional and caring service from…
Professional and caring service from everyone at beresford
Cecilia · 30 July 2026
Agent replied · 25 September 2026
Hi Cecilia
We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleI have recently been helped by Debby , Christine and Joe from Beresfords to rent a property. Very nice, helpful and hardworking people with a lot of passion , experience and patience. I can not thank them enough! I really recommend Beresfords Braintree!
Larisa · 15 November 2023
Agent replied · 12 June 2024
Hi Larisa,
It was pleasing to read that your recent experience of renting a property through Beresfords has been a positive experience. It is great that your dealings with Debby and her team in Braintree has been both helpful and informative and we all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfirds has been simply superb and professional
Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.
Raj · 12 May 2023
Agent replied · 12 June 2024
Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleThe team at Braintree Beresfords are wonderful. Debby is an absolute credit to the company and was there every step of the way through the whole process. With the help from Debby, Jack, Joe and Christine we have now moved into our beautiful home!
Hayleigh · 16 October 2023
Agent replied · 12 June 2024
Hi Hayleigh,
Thank you for taking time out to write your review.
I was pleased to read that you have had a positive experience during your dealing with our lettings team in Braintree whilst moving home. I know that Debby and the rest of her team will be very grateful for your kind words and 5-star rating. We wish you all the best in your new home.
Steven Bond
Managing Director - Residential Lettings
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