Trusted Agent profile · Braintree
★★★★★
979 reviews across 2 platforms
74A High Street, Braintree, CM7 1JP
Part of Beresfords, see every office.
Beresfords's office in Braintree, at 74A High Street, is rated 4.7 out of 5 across 979 reviews on two platforms, including 314 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Beresfords won in 2026.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
TrustpilotGood customer relationship and all the…
Good customer relationship and all the teams are great in the work which we really appreciate all the efforts through the process
Hi Samuel, Thank you for providing us with your recent feedback. We all appreciate your kind words and 5-star rating and look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings
5/5
GoogleReceived help every step of the way!
Hi Epiphany Thank you for your kind words and 5-star rating which are very much appreciated. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotFrom beginning to the end of my search…
From beginning to the end of my search for somewhere to rent, the service I got from Hannah Grant was exceptional. I was always kept informed and updated about available places to rent. When I had any queries I was given answers in a timely manner. Thank you for all your help and getting me into my new place
Hi MichelleThank you for your positive feedback regarding Hannah. I am pleased that she kept you regularly updated as and when new properties became available to rent, and responded promptly to your general queries. I know Hannah will be very grateful for your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotWe have been using Beresfords for the…
We have been using Beresfords for the past few years and have found their service to be exceptional.
Hi Anwar Thank you for your recent review. We very much appreciate your kind words and 5-star rating and look forward to continuing our working relationship with you going forward. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAmazing
Amazing, super efficient and friendly staff
Thank you for providing us with your feedback. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleI have recently been helped by Debby , Christine and Joe from Beresfords to rent a property. Very nice, helpful and hardworking people with a lot of passion , experience and patience. I can not thank them enough! I really recommend Beresfords Braintree!
Hi Larisa, It was pleasing to read that your recent experience of renting a property through Beresfords has been a positive experience. It is great that your dealings with Debby and her team in Braintree has been both helpful and informative and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotProfessional and caring service from…
Professional and caring service from everyone at beresford
Hi Cecilia We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotBeresfirds has been simply superb and professional
Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.
Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings
5/5
GoogleThe team at Braintree Beresfords are wonderful. Debby is an absolute credit to the company and was there every step of the way through the whole process. With the help from Debby, Jack, Joe and Christine we have now moved into our beautiful home!
Hi Hayleigh, Thank you for taking time out to write your review. I was pleased to read that you have had a positive experience during your dealing with our lettings team in Braintree whilst moving home. I know that Debby and the rest of her team will be very grateful for your kind words and 5-star rating. We wish you all the best in your new home. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotVery helpful staff in particular Ella…
Very helpful staff in particular Ella Gibbins and Phillipa Doe have helped me and my partner move and rent easily. Great experience with Beresfords and friendly faces all around :)
Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBeresfords Property Visit
We had a property visit recently from Beresfords which was a smooth and seamless process. Hannah was thorough, friendly and was so helpful. Thank you!
Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThey made my first letting easy…
They made my first letting easy and the staff that attended to me was so helpful and made it easy for me. particularly the staff called Tom was so kind, friendly and also ready to help.
Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleThe process of renting was quite easy and Debbie Barnes helped with the process and answered all our questions. We would use them again should we decide to move
Hi Maxine Thank you for posting your recent review. I am pleased that you have found the process of renting out your property to be relatively easy, and Debby and her team in Braintree were on hand throughout to answer all your queries and questions. I know the team will be very grateful for your kind words and it's great that you would not hesitate in recommending us to others. Steven Bond Managing Director - Residential Lettings
5/5
GoogleI cannot thank Eleanor enough for her help in selling my flat. There have been many bumps in the road, and throughout Eleanor has gone above and beyond to ensure I didn't lose my sale or my purchase. Would 100% recommend using Beresfords and Eleanor for your sale/purchase.
Hi Sarah, Thank you for taking the time to post your 5 star award for Eleanor who is based at our office in Braintree. Eleanor works hard to provide the best possible customer care and will really appreciate you sharing your experience. She will do everything within her power to ensure a sale goes through to completion, guiding and supporting throughout the process. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleSam has been a revelation since she took over the management for my partners flat. She seems to instinctively know what we need and has been very understanding of the issues we’ve had. Highly recommended!
Hi John Thanks for taking the time to provide us with your feedback. I am pleased that you have been impressed with Sam with the way in which she has proactively resolved any relevant issues you have experienced. I know Sam will be very grateful for your positive feedback. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAmazing reps. Been with them since years and never let down
Exceptional Service from Lauren and the Team.
Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAbby really helped
Abby really helped me to ensure that as a landlord I had all documents in order, should I need to make a rent protection claim.Thank you Abby
Hi KevinThanks for taking time out to provide us with your feedback. I am pleased that Abby assisted you with all the documentation that was required. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTom has been very professional during…
Tom has been very professional during the process of me renting a property. Very polite and helpful, he went through all details thoroughly and efficiently, I never have trouble getting through to him and he has continued to keep me posted with any updates.Thank you Tom
Hi AmWe appreciate you taking time out to provide your feedback, having dealt recently with our lettings department in Chelmsford. I am so pleased that you found Tom helpful and professional throughout the process. We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotGreat communication and help throughout…
Great communication and help throughout the process
Thank you for providing us with your recent feedback. I am pleased that you have been happy with the service you have received and have felt you have been kept well informed throughout. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotGreat Experience Renting with Beresfords!
Right from the initial phone call, our experience with Beresfords was pretty seamless. Thomas E was really knowledgeable about local offerings that might suit our needs, to the extent we are now renting a place he suggested that we hadn’t initially inquired about. I found that Beresfords were very easy to get hold of when I had a question (of which I had many!) and were really helpful throughout the whole process. It was also nice to have someone consistent to contact in the office who we had met and helped us until the end. If we were to rent/buy in the future we would definitely consider Beresfords.
Hi EmilyThank you so much for taking time out to provide us with your feedback. I am pleased that you were impressed with the approach of our staff from beginning to end and that they were able to answer all of your queries. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery pleased with the levels of service…
Very pleased with the levels of service from Adam and his team and find they’re always polite, professional and always keep you updated. On this occasion I’m very happy with the with how quickly they have responded.
Hi AlunThanks for taking time out to provide us with your positive feedback following your recent dealings with our lettings department in Brentwood. I am so pleased that you found members of the team polite, professional and efficient. I am pleased that we were able to assist you effectively on this occasion and I know the local team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GooglePhoebe was outstanding in supporting us with our first house purchase. Often she kept us updated and in the loop sometimes before we received updates from our solicitors. Phoebe was happy to respond to our questions over email or phone. 10/10 would recommend
Hi Sophie, Many thanks for the 5 star award and kind comments for Phoebe who is based at our Braintree office. Phoebe works really hard to provide the best possible customer care and will appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleBeresfords have been a great company to deal with, they have been open about the process, efficient when dealing with it, and professional all the way through. Debby and Christine were especially helpful, making sure that everything happened correctly and within a timely manner.
Hi Jamie I was so pleased to read that you have been impressed with the approach and performance of the staff working in our lettings team at Braintree. We are all very grateful for your kind words and 5-star rating. Steven Bond - Managing Director Residential Lettings
5/5
GoogleNick was great, kept us up to date and helped us to find the perfect home. It wasn’t easy but Nick made the whole process stress free. Definitely recommend and will be going back the next time we move.
Hi Josh, Many thanks for the 5 star award for Nick, Branch Manager at our Braintree office. Nick will do all possible to match clients to suitable property. He will guide and support throughout the sales process, doing everything within his power to ensure the transaction goes through smoothly, keeping all parties regularly updated. Your kind comments and recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords, Braintree won Gold; Beresfords, Billericay won Trusted Agent.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Braintree.
