Beresfords Lettings reviews in Braintree

Hi JoeThanks so much for taking time out to provide your feedback. I was pleased to read that all our staff have met your expectations and its great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings

Hi Tarun, Thank you for the 5 star award for the team at our Braintree office. We really appreciate you taking the time to share your experience and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

HI GeoffI just wanted to reply to your review personally to thank you for your kind words. I am pleased that Cameron was efficient when dealing with your queries and kept in touch throughout the application process.Steven BondManaging Director - Residential Lettings

Hi Nathan Thank you for posting your recent feedback regarding a recent visit to your property. I am pleased that you felt you were provided with plenty of notice prior to the visit and have been happy with the service you received. We all appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

I am pleased that Charlie assisted you in an effective way whilst you were looking for a property to rent and it's great that you would not hesitate in recommending him to others. I know he will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

HI JamieThanks so much for providing your feedback. I am pleased that you were satisfied with the service provided by our lettings team in Braintree. I know Debby and the rest of her team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Harry,I just wanted to respond personally since you uploaded your feedback, having dealt recently with Lauren who works in our lettings department at Brentwood. I am glad she has managed to assist you effectively throughout your dealings with us and I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Maarja Thank you so much for taking the time to post your review. I am pleased that you have been happy with the service provided to you by Jack and the team at Braintree lettings and we are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi John Thank you for your kind words and 5-star rating regarding our lettings team in Braintree, it is much appreciated. Steven Bond Managing Director - Residential Lettings

Hi KeithI really appreciate you taking the time out to post your recent comments following your dealings with us. I am pleased that Jess proactively managed to resolve the issues with the boiler at your investment property and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Sonsoles I very much appreciate you taking time out to post your recent review. So pleased that you were impressed with the approach of our lettings team, especially Christine, and it is great that you would recommend us to others. Steven Bond Managing Director - Residential Lettings

Hi Gareth,Having read your recent review, I am naturally concerned and disappointed with the comments made within. Following a detailed review of the relevant file, our internal notes appear to outline a different view to your own in terms of how events unfolded throughout this transaction . These notes are recorded in real time as matters progress and cannot be amended thereafter. Time is of the essence when progressing any sale and the local office have followed up regularly throughout this transaction. Whilst it may have taken some time from sale agreed to exchange, it will depend upon how many parties are involved in the chain (we made your Mother aware of this from the outset) and any legal issues which may arise during the process. We can only be guided by information passed on to us by third parties and sometimes this can change, dependent upon circumstances. Please bear in mind also, mortgage rates have reduced recently, thus resulting in the new mortgage application for your buyer. Whilst this may have held up proceedings by a short period of time, it did not result in the long delay in which you refer to.In my opinion, based on the evidence on file, I feel we have acted in your best interests throughout this sale. However, we recognise you feel let down and have made recompense as a gesture of goodwill. Please feel free to contact me on a.horsley@beresfords.co.uk should you wish to discuss this matter further.Alison Horsley, Customer Service Manager

Hi Anne Thank you so much for posting your review. We all very much appreciate your kind words and 5-star rating and hope to work with you again in the future. Steven Bond Managing Director - Residential Lettings

Hi ChrisMany thanks for taking the time to post your review. It was pleasing to read that you have been happy with the service provided to you by James. I know he and the rest of our lettings team in Chelmsford will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Johan Thank you for posting your recent review. It was great to read that you have worked with Lauren on multiple occasions and have always found her to be efficient and knowledge during your dealings with her. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Dumitrita, I appreciate your positive feedback following your recent dealings with our lettings team in Braintree. We always try to offer a personal service to each and every one of our clients and I know that Debby, Joe, Jack and Christine will all be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Abey Thank you for your recent review. It is pleasing to read that you have been happy with the service provided to you by our lettings team in Braintree throughout your rental process. We are all very grateful for your 5-star rating. Steven Bond - Managing Director Residential Lettings

Hi John, So pleased that Debby and the rest of our lettings team at Braintree have met your expectations on a consistent basis and that you feel fully supported in all of your dealings with them. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Dumitrita, I appreciate your positive feedback following your recent dealings with our lettings team in Braintree. We always try to offer a personal service to each and every one of our clients and I know that Debby, Joe, Jack and Christine will all be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Lenie Thank you for posting your review. I am pleased that Debby and Archie have provided a great service in the re-letting of your property. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi AndrewThanks for finding some time to provide us with your feedback. I am pleased that our local lettings team assisted you in a professional manner whilst searching for a suitable tenant for your rental property. I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Laurie, Thanks so much for providing your feedback. I am pleased that Debby and the rest of her lettings team at Braintree assisted you in an effective manner. As a business we focus very heavily on delivering a consistently positive customer service and it is nice to know that from your comments we certainly achieved this on this occasion. Steven Bond Managing Director - Residential Lettings

Hi Miss CrayMany thanks for taking the time to post your review. It was great to read that you had a positive experience in your dealings with Cameron and that he was friendly and informative. I know he will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings