5/5
TrustpilotVery good and efficient service
Agent replied · 24 December 2024
Dear R AroraThank you for your five star review!
Trusted Agent profile · Bradford
Anchor Hanover Group Bradford reviews
★★★★★
994 reviews across 3 platforms
2, Godwin Street, Bradford, BD1 2ST
Anchor Hanover Group's office in Bradford, at 2, is rated 3.9 out of 5 across 994 reviews on three platforms, including 63 Google reviews rated 3.6.
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Tell us what you need and we'll put you in touch. Anchor Hanover Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bradford.
Reviews
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery professional informative it made…
Very professional informative it made me feel at ease would recommend you to anyone
Agent replied · 24 August 2024
Dear Roy Jones, Thank you for your review. Happy hear that your received all the information you needed and that you would recommend Anchor.
4/5
TrustpilotSite Manager friendly
Site Manager friendly, helpful but often failed to reply tovoice mail messages when not available.
Agent replied · 24 August 2024
Dear Bryan Slater, Thank you for taking the time to leave us a review. We are glad to hear that the site manager was friendly and hope that the voicemail message has now been resolved.
5/5
TrustpilotHelpful…
Very easy to apply and very helpful staff.
Agent replied · 25 October 2024
Dear Graham Slaney,Thank you for taking the time to leave a review! We're so pleased you had an easy application experience and found our colleagues to be helpful.
4/5
TrustpilotStaff very helpful and welcoming john…
Staff very helpful and welcoming john has been very helpful and so has Nathan everyone
Agent replied · 24 August 2024
Dear Mrs P Dore, Thank you for taking the time to leave us a review. So happy to hear that our colleagues have been helpful. Enjoy your new home!
1/5
TrustpilotSo Anchor is now ‘inviting’ residents…
So Anchor is now ‘inviting’ residents to put a good review in. Thereby changing their ‘Poor’ rating to an ‘Average’ rating.Now here’s an idea -How about turning your attention to repairs and replacements that need doing ,Anchor ? instead of residents being given numerous excuses as to why nothing can be done.
5/5
TrustpilotMoving in
Very helpful Manager (Dylan) and good team of people helping.
Agent replied · 25 October 2024
Dear Julia,Thank you for your review! We are happy to hear that Dylan and the team have been helpful.
4/5
TrustpilotThe staff are very helpful and…
The staff are very helpful and supportive. The building is well maintained. The other tenants are very pleasant.
Agent replied · 12 June 2024
Dear Rose, Thank you for your review and valuable feedback. We are happy to hear that you are enjoying the property and meeting other residents.
5/5
TrustpilotThe manager was very kind and helpful…
The manager was very kind and helpful and efficient and all contacts with customer service was positive too.
Agent replied · 12 June 2024
Dear Ms Corrigan,Thank you for your review and your valuable feedback!
3/5
TrustpilotCar parking
Please can you let me know if my wife works and I have hospital appointments three times a week and we have 2 cars can we park both cars on the estates flats carpark as there is always at least 5 parking spaces available
Agent replied · 12 June 2024
Hello Ken_Hill,Thank you for your comments, I have requested more information from Trustpilot, which will help to assist with your question.I feel that the best person to answer your question would be your Location Manager. However if you prefer you can call our Customer Enquiries Team on 0870 731 2020 Monday to Friday 8am - 6pm and Saturday 8am - 4pm.RegardsLynsey
5/5
TrustpilotAnchor Housing
Helped me settle in to a new home and the manager is lovely and very helpful.
Agent replied · 12 June 2024
Hi Jimmy, Thank you for taking the time to leave us a review - it's much appreciated. We're glad to hear you've settled in well and you are happy with the Location Manager. Good luck with your new home!
5/5
TrustpilotNice people to do business with
Very prompt and courteous reply which makes a pleasant change.
Agent replied · 25 October 2024
Dear Mrs Susan Trafford,Thank you for your review! Happy to hear that our colleagues have been quick and kind in helping you.
5/5
TrustpilotFive star indeed!
Five star indeed!Thanks ever so Andrea for your clear and well-informed advice on my friend Mr Reilly's benefits and pension, and offer of further help if needed - and for Anchor Hanover follow - up too.Yours sincerely, Richard Firth (No. 6 St. Germains).
Agent replied · 12 June 2024
Hello Richard,Thank you for taking the time to leave such lovely feedback. I am happy to hear that you and your friend have received such a helpful service.I will make sure that Andrea receives your comments.Kind RegardsLynsey
5/5
TrustpilotMy first home
Great to hear from anchor and view a property, lovely area, location, tidy , clean and most importantly quite
Agent replied · 12 June 2024
Dear Julie, Thank you for your review! We're delighted you're enjoying your new home.
4/5
TrustpilotA very smooth transfer from one Anchor…
A very smooth transfer from one Anchor property to another.
Agent replied · 25 October 2024
Dear Elaine, Thank you for your review and valuable feedback. Happy to hear you had a smooth move in. Best of luck in your new home.
5/5
TrustpilotInternal move
Great location manager
Agent replied · 24 December 2024
Dear Mr B Lowthian, Thank you for your 5 star review!
5/5
TrustpilotSt andrews house
We were made very welcome before and after we had moved in, everything was explained clearly and simply
Agent replied · 12 June 2024
Dear Mrs Michelle Allen, Thank you for your review and valuable feedback! We are glad you are enjoying your new property.
5/5
TrustpilotThe team are friendly and always…
The team are friendly and always approachable
Agent replied · 25 October 2024
Dear Lisa,Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff are friendly and approachable. We wish you the best of luck in your home.
5/5
TrustpilotYour representative Is excellent
Your representative had an excellent telephone manner and provided information and help effortlessly. Well done!
Agent replied · 12 June 2024
Dear Peter,Thank you for taking the time to leave us a review, We're glad to hear you were happy with one of our call centre colleagues and hope you continue to be happy with our services.
5/5
TrustpilotWell organised,the site is very well…
Well organised,the site is very well managedEveryone is helpful and friendly,and very peaceful.
Agent replied · 24 August 2024
Dear Mr M Karaoui,Thank you for your review. We are happy to hear that you are enjoying your new home.
5/5
TrustpilotThe lady I spoke to was very helpful we…
The lady I spoke to was very helpful we just hope the problem we had is know sorted.
Agent replied · 12 June 2024
Dear Ian, Thank you for your review and your valuable feedback. We're sorry to hear about your issue, if there are any further concerns, please speak to your local manager.
5/5
TrustpilotGreat site manager nice place to
Great site manager nice place toLive
Agent replied · 25 October 2024
Dear Mike, Thank you for your review!
5/5
TrustpilotNew Move…
Everyone is so friendly both Staff and residents
Agent replied · 25 October 2024
Dear Maureen, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff and residents were friendly. We wish you the best of luck in your new home.
5/5
TrustpilotIt's a lovely place to live and very quite 😃😃
It's a lovely place to live and quite 😃
Agent replied · 25 October 2024
Dear Miss W Gilbertson, Thank you for your review. We are happy to hear that your new home is lovely and quiet. Enjoy!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Anchor Hanover Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bradford.
