Trusted Agent profile · Bradford
★★★★★
994 reviews across 3 platforms
2, Godwin Street, Bradford, BD1 2ST
Anchor Hanover Group's office in Bradford, at 2, is rated 3.9 out of 5 across 994 reviews on three platforms, including 63 Google reviews rated 3.6.
Tell us what you need and we'll put you in touch. Anchor Hanover Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bradford.
Every review we hold for the Bradford office, from every platform, shown as written. First names only.
1/5
TrustpilotHarassment of an elderly lady
10 months after the death of one of their tenants Anchor are still harassing his elderly sister for money. Today she received SEVEN bills for random made up things that she has absolutely no liability for. We've contacted everyone we can think of to get these 'people' exposed. They need to be stopped.
5/5
TrustpilotBeen able to walk in and it was fully…
Been able to walk in and it was fully decorated
4/5
GoogleOk for secondary needs
Thank you Stephen for your 5 star review! We're delighted you had a positive experience.
5/5
TrustpilotAmazing ppl thank you
Dear John Smith, Thank you for your five-star review.
5/5
TrustpilotNew flat move
The company is Always helpful.
Dear Peter Clark,Thank you for taking the time to leave us a review. We're glad you found us to be helpful and hope the move went well! We wish you all the happiness in your new home.
5/5
TrustpilotVery helpful and efficient and everyone…
Very helpful and efficient and everyone has been helpful and friendly
Dear Brian, Thankyou for your review and valuable feedback. We're so delighted to know the staff were very helpful and efficient. We hope you'll continue to be happy in your new home.
1/5
TrustpilotANCHOR HOUSING ASSOCIATION NOT TO BE TRUSTED
ANCHOR HOUSING ASSOCIATION DEFINETLY NEED INVESTIGATING BY BBC'S PANORAMA A lot of the one red stars on trust pilot are true, especially the FALSE ASBOS that certain scheme managers are placing on good innocent tenants that have done no wrong, these VERBAL ASBOS that anchor staff are placing on tenants ,DO NOT EXIST
5/5
TrustpilotI was fortunate enough to recently take…
I was fortunate enough to recently take up residence at Anchor Housings Queen Elizabeth Court.The complex is immaculately kept, lovely gardens to relax in and great security, very important as I live alone.The manager, Lee, is very helpful and gets involved in any activities the residents organise.The company pull out all the stops to make sure residents are happy and every need is taken care of.Well done Anchor!
5/5
TrustpilotVery friendly and helpful
Dear Woody, Thank you for your review. Happy to hear that our colleagues have been friendly and helpful!
4/5
TrustpilotWould have been better if repairs had…
Would have been better if repairs had been done before moving in
Dear S Ozkan, Thank you for your review. We are sorry to hear that the repairs were not seen to prior to your move in. If this has not been resolved, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review. All feedback will allow us to resolve any problems and improve our services to you.
5/5
TrustpilotPrompt answers to our queries
Dear Mandy Page-Spillett, Thank you for your review! Happy to hear that all your queries are answered promptly.
5/5
TrustpilotLove it here
Love it here. Definitely best move I made . Friendly people and always something to do
Thank you for your review and valuable feedback! We are happy to hear that you are loving your new home and keeping busy.
1/5
TrustpilotNear 2 years now and tenants dog still…
Near 2 years now and tenants dog still allowed to foul under our windows and Tennant allowed to store dog poo for weeks on end under our window Complain not any more, waste of time complaining .Hanover Surrey. Today this morning 30th July 2023 dog weeing under our window again, have photo sick of miss management on this estate.
5/5
Trustpilotjust a easy experiance
Dear Customer cher,Thank you for taking the time to leave us a review. We're happy to know what an easy experience you had, and wish you all the best in your new home!
5/5
Trustpilotvery friendly staff and nice studio…
very friendly staff and nice studio flat impressed so far
Dear Daniel, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that the staff were friendly and helpful. We wish you the best of luck in your new home.
3/5
TrustpilotWashing Machine
Need plumbing in for a washing machine urgently friends and family helping out at moment
Dear Steve, We're sorry to hear about the inconvenience your washing machine has caused. As we'd like to investigate further and relay the review to the appropriate department, please contact our Customer Relations team on 0345 602 5516 Monday to Friday 8am - 6pm or email at customer.relations@anchor.org.uk referring to this review.
5/5
TrustpilotA great welcome by James and Nay Nay…
A great welcome by James and Nay Nay (2)
5/5
TrustpilotI’m happy with the sevice I received
Dear Harrop, Thank you for your review! Delighted to hear that the service so far is to your expectations.
5/5
TrustpilotGreat building
Great buildingGreat tennentsGreat management
Dear Paul Adamson,Thank you for your review!
5/5
TrustpilotEasy to talk to the manager Amontymelia very…
Easy to talk to the manager Amelia very nice flat feeling is safe with everything.
Dear Mary, Thank you for your review and valuable feedback! We are happy that you've had a great experience and above all else are feeling safe in your new home.
5/5
TrustpilotThe company is going that extra mile…
The company is going that extra mile for everyone who resides in the properties of Anchor
Dear Mr Stephens,Thank you for your review and your valuable feedback.
5/5
TrustpilotThe management was very helpful and…
The management was very helpful and helpful
Dear Jean Flint,Thank you for your review. We are glad to hear that our colleagues have been helpful.
5/5
TrustpilotMoving in.
Office very helpful and some of the other tenants were known to me.
Dear Alan Casey, Thank you for your review and valuable feedback. We are happy to hear that our colleagues have been helpful.
4/5
TrustpilotNice building very clean and tidy staff…
Nice building very clean and tidy staff excellent nothing is too much bother and great atmosphere
Dear Patrick, Thank you for your review! We're delighted to hear that you're finding your building clean and that nothing is too much trouble for the staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Anchor Hanover Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bradford.
