Trusted Agent profile · Bradford

Anchor Hanover Group Bradford reviews

3.9

★★★★★ Good

995 reviews across 3 platforms

2, Godwin Street, Bradford, BD1 2ST

Anchor Hanover Group's office in Bradford, at 2, is rated 3.9 out of 5 across 995 reviews on three platforms, including 63 Google reviews rated 3.6.

Google logo

3.6 / 5

63

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

931

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bradford office, from every platform, shown as written. First names only.

1/5

Google

Horrendous place to work. Lovely colleagues but the management are terrible. Team leaders stay and chat in little groups amongst themselves clearly not caring about the advisors. A bunch of bullies that think they own the place. If your face doesn’t fit in, then will just get rid of ya. This place is all about favouritism. People are recruited as team leaders not based on their work ethic but based on how well they know other team leaders and how often they go out together. By far the worst place I have ever worked, good pay but horrendous management. Disgusted with how bad people are treated at this place. This place makes u lose hope in humanity!!!

Raju · 13 June 2020

4/5

Trustpilot

Nice building very clean and tidy staff…

Nice building very clean and tidy staff excellent nothing is too much bother and great atmosphere

Patrick · 15 March 2024

Agent replied · 12 June 2024

Dear Patrick, Thank you for your review! We're delighted to hear that you're finding your building clean and that nothing is too much trouble for the staff.

1/5

Trustpilot

In short, they simply don't care.

In short, they simply don't care.They'll choose to not look after their properties and lie to their residents over and over, for years and years, instead of helping. Clearly just in it for the profit without a single bit of care for the people they house.If you have any other choice for housing, do not go with Anchor.

John · 14 July 2023

5/5

Trustpilot

A great house manager made to feel…

A great house manager made to feel welcome to my new home

Michelle · 23 May 2024

Agent replied · 12 June 2024

Dear Michelle, Thank you for taking the time to leave us a review. We're glad you know that you're happy with your Location Manager and was made to feel welcome. We hope you'll be happy living with us.

5/5

Trustpilot

Welcoming from the word go

Welcoming from the word go, easy to apply for the accommodation and helpful pleasant staff.

Robert · 26 March 2024

Agent replied · 12 June 2024

Dear Robert, Thank you for your review and valuable feedback.

1/5

Trustpilot

Rain damage repaired after 4 months. Will I get compensation?

Hurray, out the flags out. Rain damage to bedroom roof, wall, lintel and window frame reported on 17th November 2022. TODAY 11th March 2032 repair finally completed after me sleeping on sofa and suffering panic attacks. Contractors fine but part time manager in my opinion incompetent. Rented Sheltered Housing collapsed drain in car park dangerous for some years (Hanover) No one listens.

Barbara · 11 March 2023

5/5

Trustpilot

Lovely studio I have moved in so homely…

Lovely studio I have moved in so homely and everyone is friendly

Tracey · 22 May 2024

Agent replied · 12 June 2024

Dear Tracy,Thankyou for your review and valuable feedback, We are delighted you are happy with your new home.

4/5

Trustpilot

living by like minded people

Mr · 15 September 2024

Agent replied · 25 October 2024

Dear Mr K Wood,Thank you for your review and your valuable feedback! Enjoy your new home.

4/5

Trustpilot

Helpful

Helpful, kind, understanding and efficient.

Ranjit · 12 September 2024

Agent replied · 25 October 2024

Dear Ranjit Nazran, Thank you for your review! Glad to hear our colleagues have been helpful and efficient. Enjoy your new home!

5/5

Trustpilot

Friendly

Friendly, polite very helpful, live my new home.

Susan · 9 July 2024

Agent replied · 24 August 2024

Dear Susan, Thank you for taking the time to leave us a review, it's much appreciated. We're glad to hear that everyone was friendly and helpful. We wish you the best of luck in your new home.

5/5

Trustpilot

Lovely flat

Lovely flat. Quick and easy to arrange. Love it.

Christine · 17 June 2024

Agent replied · 24 August 2024

Dear Christine Howe, Thank you for taking the time to leave us a review. We are happy to hear that everything was easy to arrange and that you are loving your new flat.

1/5

Trustpilot

Anchor must be truly worried

Anchor must be truly worried. They were flagging in the star ratings. Now we see the 5 star ratings have shot up, and it seems that the good ratings are from residents who have just moved there. They are in La La Land.

Enid · 10 May 2024

5/5

Trustpilot

Signing up was easy

On the signing up day the warden very helpful & plesent

Antony · 9 May 2024

Agent replied · 12 June 2024

Dear Anthony Gibson,Thank you for your review and valuable feedback. We are happy to hear that the Location Manager has been very helpful.

5/5

Trustpilot

“MANDY” she is so professional.

Mr · 23 August 2024

Agent replied · 25 October 2024

Dear Mr. Rendle Ernest Mayne, Thank you for your review and feedback.

5/5

Trustpilot

New Resident

My Anchor studio flat is really nice

Ms · 20 July 2024

Agent replied · 24 August 2024

Dear Ms Sanders,Thankyou for your 5* review, we hope you'll continue to be happy in your new home.

5/5

Trustpilot

Staff was really helpful

Staff was really helpful, helped with application. All work done very quickly

Mrs · 18 April 2024

Agent replied · 12 June 2024

Dear Mrs. Bucknall,Thank you for your review and valuable feedback. We are happy to hear that our colleagues have been helpful and that the application process was smooth and fast.

5/5

Trustpilot

Good Place

Good place to live with nice staff that manage the building

Gerorge · 5 May 2024

Agent replied · 12 June 2024

Dear Mr Gerorge,Thank you for your review and valuable feedback. We are delighted to hear you are happy with the services and the staff.

4/5

Trustpilot

As I have not moved in yet it would be…

As I have not moved in yet it would be difficult to review the flat. Seems ok and clean but until I have possessions in then I can review.

Mrs · 21 December 2024

5/5

Trustpilot

Lovely location and flat really lovely…

Lovely location and flat really lovely neighbours and site manager would highly recommend

Susan · 26 March 2024

Agent replied · 25 October 2024

Dear Susan, Thank you for your review! We're delighted that you are enjoying your new flat and that the kitchen to your preference. Enjoy!

5/5

Trustpilot

Informative & professional regarding…

Informative & professional regarding any questiins asked.

Mrs · 16 July 2024

Agent replied · 24 August 2024

Dear Mrs BryanThank you for taking the time to leave us a review. We're happy to know that you've had a great experience and all questions were answered.

5/5

Trustpilot

The members of staff were very helpful…

The members of staff were very helpful and friendly

Mr · 9 June 2024

Agent replied · 12 June 2024

Dear Glen,Thank you for your great review and valuable feedback. We're glad to hear how the staff were helpful and friendly and hope you'll continue to be happy in your home.

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish Beautiful clean apartments.Easy process Highly recommend

Ms · 10 April 2024

Agent replied · 12 June 2024

Dear Ms Lavelle,Thank you for your review and valuable feedback. We are happy to hear that you've experienced a smooth and easy process to get you moved in.

5/5

Trustpilot

Excellent service

Excellent service, lovely flat . Fast response.

Maria · 9 July 2024

Agent replied · 24 August 2024

Dear Anthony, We thank you for taking the time to leave us a review. We're happy to know that you've had such a great experience. We hope you'll continue to be happy in your new home

5/5

Trustpilot

Nice cosy apartments run by tenent…

Nice cosy apartments run by tenent friendly managers

Robert · 20 June 2024

Agent replied · 24 August 2024

Dear Robert King,Thank you for taking the time to leave us a review. So happy to hear that our colleagues have been friendly and you find your apartment cosy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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