Trusted Agent profile · Bracknell

Prospect Estate Agency Bracknell reviews

4.7

★★★★★ Excellent

1,854 reviews across 2 platforms

36 High Street, Bracknell, RG12 1LL

Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,854 reviews on two platforms, including 329 Google reviews rated 4.6.

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4.6 / 5

329

Reviews on Google

This office

Trustpilot logo

1,525

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

I am grateful to Prospect Bracknell, particularly Ricky Hobbs, for his assistance in selling my mother's house. Ricky went above and beyond to ensure that everything moved smoothly from the viewings to exchange of contracts, Ricky was always available to provide information and track progress. Prospect have been professional and friendly crew, and I would totally recommend them. Thanks team, thanks Ricky!

Sarah · 27 July 2024

Agent replied · 26 August 2024

Thank you for your review, so glad we could help with the sale.

5/5

Trustpilot

Great Service

We’ve rented our property through Prospect for more than 10 years and received great service. Our current Property Msnager, Nikki Gardner, is very professional and very responsive to any questions and requests. It’s also been very reassuring to have Joanne Kay, the Senior Manager, as an ongoing point of contact

Paul · 15 May 2026

Agent replied · 27 May 2026

Hello Paul, Thank you for the wonderful 5 star review for Nikki and Joanne! We really appreciate the 5 stars :) Kind regards

5/5

Google

Hi, my name is Dawn Temperley we put our house On the market with prospect in Bracknell the person we’ve been dealing with is Paul wickens he’s been dealing with the sale of my house he’s gone over and beyond to help us get through this. Any problems he was there to deal with. He’s been a credit to prospect Company

Dawn · 16 February 2026

Agent replied · 16 April 2026

Hi Dawn, Thank you so much for your kind words for Paul and we wish you all the best for the future. From all the team at Prospect Estate Agency in Bracknell.

5/5

Google

My partner and I were recently accepted on an offer, thanks to the dedication of Prospect and great connections they have in the conveyancing industry. So far, our journey has really been flawless. Becca (Rebekah) at Prospect Bracknell has been really proactive in making calls to us and between stakeholders to get the sale on the table. Not only this, but her referral to a new mortgage advisor made our offer possible and we're really grateful. Max at Prospect showed us around the property, and despite it being early in his career, he had really good property knowledge. He was able to answer almost all of our questions, and the couple he didn't know at the time, he came back knowing on the second viewing after doing some digging. He has a very warm and hospitable presence and is a great listener. Compared to other estate agents we've dealt with around the Bracknell area, Prospect has been the best by far for customer service and efficiency.

Bex · 16 June 2023

Agent replied · 15 June 2024

Thank you Bex for your 5* review. We are so glad to be able to help you through your moving journey.

5/5

Google

I’ve just brought a house with prospects and all I can say is Beth Murphy has been absolutely amazing! I would highly recommend her to anyone using prospect if you want your experience of buying a house to be pleasant please go with her. She went over and beyond for us that even after we didn’t get our first property we wanted to stay with prospects because of her outstanding customer service. She always replied back to me immediately and assured me. There was no game playing like other agents she was very honest. We just cannot thank Beth enough.

Dimple · 16 June 2023

Agent replied · 15 June 2024

Thank you for your 5* review of Beth. We wish you all the happiness in your new home!

5/5

Google

My experience with Bracknell prospect has been great. From the moment I started looking for places Lewis was always ringing me up to tell me he had a place for me to view I then got put into contact with Megan who has also been amazing ! Trying to find a place to rent with an animal has been nothing busy challenging but having people who make you feel like they haven’t forgotten about you really makes a difference, we finally moving into a place in July. Thank you to both Lewis and Megan for all their time and hard work.

Cara · 16 June 2023

Agent replied · 15 June 2024

Thank you for the 5* review Cara! So glad we helped you find the perfect home for you and your pet. Wishing you all the happiness in your new home!

5/5

Google

for the last 3 month i been working with Prospect to find my new forever home. As i couldn't attend one of the viewing the agent send me a video tour instead. unfortunately this wasn't the right property but they didn't give up and now i found the perfect home for me and my family. Prospect is really professional and helped me through the paperwork and answered all my questions as i had a lot. Special shout out to Lewis as he found me my home. thanks to you all

Susann · 16 June 2023

Agent replied · 15 June 2024

Thank you for your 5* review Susann, we are so happy that you have found your new forever home. Wishing you all the happiness in it!

5/5

Trustpilot

Prospect has been our letting agent…

Prospect has been our letting agent for 23 years I think that alone, speaks volumes. The lovely Nikki Gardener is currently overseeing the management of our property Thank You Nikki for all you do.

Linda · 12 May 2026

5/5

Trustpilot

Nikki from Prospect Wokingham was…

Nikki from Prospect Wokingham was brilliant in helping us sort out our boiler. Really went out of her way. Very professional.

Stephen · 10 August 2026

5/5

Google

It’s been a real pleasure being guided by Demi (De Gouveia, Client Manager & MHFA at Prospect Estate Agents, Bracknell) on the viewings of the 2 properties that I’ve seen so far. Her assured and kind manner, experience and professionalism, have helped me in particular today when she took the initiative and organized no less than 6 viewings for tomorrow in order to help me in my search for the correct property to purchase. I’m so grateful to Demi for all her kind efforts.

Mark · 16 August 2025

Agent replied · 12 November 2025

Thank you for leaving this feedback and 5 star review for Demi, we're pleased she was able to help with your property search.

5/5

Trustpilot

Very professional and efficient

I've been letting my property through the Maidenhead branch of Prospect for the past 12 years and have always been happy with the service I have received. Communication has always been good and they have gone above and beyond to help sort any issues that have arisen. Special shout to Samantha Baron who has steered me through a few sticky patches! With the change in the law regarding renting, I'm selling the place and am sure I'll have the same good experience

Kate · 20 May 2026

5/5

Trustpilot

Michael Sharp and the team at Prospect…

Michael Sharp and the team at Prospect Wokingham were excellent throughout our purchase. Michael was professional, responsive, and straightforward to deal with, he kept things moving and was always on hand when we needed him. Would highly recommend

Zachariah · 27 March 2026

5/5

Google

Rachell has been extremely professional and helpful with my search. Very impressed with how warm and friendly the team at Prospect have been

Jason · 8 November 2025

Agent replied · 12 November 2025

Thank you for leaving this positive review Jason. We're pleased that your happy with how Rachel and the rest of Sales team are helping with your search. Best of Luck in finding your property.

5/5

Trustpilot

Great Work So Far!

Great work so far. They have put my property on the market and found a number of interested people. It's still early days, but I'm confident that Mike and his team will find a good buyer. Thanks again Mike

Nick · 23 March 2026

5/5

Trustpilot

Amanda at Prospect is an outstanding…

Amanda at Prospect is an outstanding property manager. She is consistently efficient, professional, and proactive in every aspect of managing my property. Communication is always clear and timely, and any issues are handled quickly and effectively. Having dealt with previous property managers, I can confidently say Amanda far exceeds my past experiences. Her attention to detail, reliability, and commitment to delivering excellent service truly sets her apart. I’m genuinely delighted to have Amanda managing my property and couldn’t be happier with the level of service and professionalism she provides.

JL · 13 May 2026

5/5

Trustpilot

Prospect Estate Agency Review

We have used Prospect to manage our rental property for several years and have consistently had an excellent experience. Any issues have always been dealt with quickly and professionally, and communication throughout has been clear and reliable. A special mention goes to Nikki Gardner, who has been outstanding to work with. Her professionalism, responsiveness, and attention to detail have given us complete confidence that our property is being very well looked after. Would highly recommend Prospect to anyone looking for a property management company.

PK · 13 May 2026

5/5

Trustpilot

I currently rent my property out with…

I currently rent my property out with Prospect and really happy with the service I receive from them and especially Ashleigh. She is always really helpful and polite and a pleasure to deal with.

Steve · 22 April 2026

5/5

Trustpilot

Lily Sines at Prospect

Lily Sines was my property manager at Prospect. I was in the property for 9 years, Lily was my property manager for the last few years. She is professional, kind and helpful in her dealings with you. She was quick to respond to any issues raised, chase up with whomever she needed to and ensure the work was completed in a timely manner. She always responded to my emails and would call me back if I left her a voicemail message. I can definitely recommend her and hope that she receives the recognition in her role within Prospect, as she is definitely an asset to the company. Thank you for your help and support over the years Lily, it was an absolute pleasure dealing with you.

Andrea · 28 March 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Andrea.

5/5

Trustpilot

Kate my property manager is clear, concise and proactive

Kate is my property manager and recently with all the changes in cost of living in the UK, she has really been attentive to changes needed to provide both my tenants and myself the best service. Always proactive in communication and raising any issues in a clear and concise fashion enables me to make the right decisions, and quickly, for the benefit of my tenants. I would recommend Prospect to any landlords needing full management, if they were all like Kate.

Gregory · 24 March 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Gregory.

1/5

Trustpilot

APPAULING

Honestly, if you’re a landlord and you want to manage your own property, your own tenants and your estate agents, then go ahead with prospect. They are the BIGGEST most appalling bunch of clowns out there. Out of a 12 month letting I had 5 months of full rent - the rest were random fees and deductions that they casually forget about and add on, not to mention £600 for carpet cleaning 2 brand new carpets that didn’t need cleaning! No communication, no skill, knowledge or even common sense. Maidenhead branch - horrendous and even the area manager getting involved achieved nothing - would have been better managing the whole thing myself! Utter chaotic clueless clowns. I know that being an estate agent is a career chosen when you’ve no real skill to apply to another career but they take stupid to new heights!

Spencer · 6 May 2026

5/5

Trustpilot

Ashleigh is always super helpful 5*

Ashleigh is always super helpful, responsive and easy to deal with. She is professional, approachable and goes out of her way to assist whenever needed. A pleasure to work with. Thank you Ashleigh

Karen · 28 April 2026

5/5

Trustpilot

As a tenant

As a tenant, Nikkl Gardiner at prospect lettings,is always very polite happy and very helpful, she makes our letting experience very easy going,thank you Nikkl for all you do for us.

Sean · 12 May 2026

5/5

Trustpilot

Daniel @ Aldershot branch is the best!

Daniel @ Prospect Aldershot is the best agent I’ve come across. We were the buyers and he was very responsive, helpful and decent. He held our chain together when we nearly pulled out, and took personal responsibility for resolving all issues we faced. I spoke to him more often than my own agents who were selling my old house. Not planning on moving house again any time soon (!) but if/when we do we’ll definitely use them.

Becks · 8 June 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Becks.

5/5

Trustpilot

Great service from Nikki G

I’ve been a landlord for many years and always been happy with Prospects letting services. In particular, very happy with my property manager Nikki Gardner who is always helpful and professional. 5 star Nikki. Well done. Tim

Tim · 17 July 2026

Agent replied · 22 September 2026

Thank you for your kind words, Tim! We're thrilled to hear that you've always been happy with our customer-centric letting services and that Nikki Gardner has provided you with such reliable support. Your feedback means a lot to us, and we look forward to continuing to provide you with quality service in the future.

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