Prospect Estate Agency reviews

★★★★★ 5/5

Trustpilot

From Zero to Hero

Amanda Jenkins has been an absolute superstar since taking over as our property manager. From day one, she's been incredibly responsive, helpful and genuinely empathetic, keeping us updated every step of the way and always making us feel like our concerns matter. The difference has been remarkable - we've gone from dreading having to send a message, expecting delays or frustration, to knowing that anything we raise will be acknowledged promptly and dealt with efficiently. Amanda's professionalism, communication and proactive approach have completely transformed our experience. She's a real credit to the letting agency and managed services aspect of Prospect.

Jordan · 29 July 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

Fantastic experience. I have just finished my PhD, and for my new job, I needed a fast relocation from the North. This is, of course, stressful, but thanks to Gracie's efforts, I had some viewings and found a brilliant flat in a very short time. Also, one thing that really stood out to me about them is that they are very transparent and genuinely want to find a good place for you with no strings attached - something that I am not used to after being in the 'student enviroment' for so long! Highly recommend. Thanks again to Gracie, Matt, Samantha and the rest of the team :)

Daniel · 8 July 2026

★★★★★ 5/5

Google

I have been using the service Prospect Estate Agents (Bracknell branch) since 2017 to manage 2 properties I owned; recently they helped me to sell one of it. From the start to end, their service & support been amazing. Big thanks to Paul Wickens from the sales marketing team and Ricky Hobbs in co-ordinating the last bit of exchange & completion. Without their support, I wouldn't able to complete the sale with in the targeted time. Thanks a tonne to Paul W and Ricky, Regards, Vijay,

Prasanna · 16 March 2026

★★★★★ 5/5

Trustpilot

Nikki Gardner 5*

We’ve just left our rental property after 5yrs and Nikki Gardner, our property manager, couldn’t have been more helpful. With some issues around the check-out leaving us pulling our hair out and potentially losing some of our deposit, Nikki was able to act as go-between with our landlord which resulted in our deposit being returned in full and very quickly. She’s always helped us in a speedy and professional manner and we are grateful for that. Thanks Nikki.

Terry · 20 March 2026

★★★★★ 5/5

Google

Rachel has been absolutely fantastic throughout the whole process. She has been incredibly helpful, professional, and responsive, always taking the time to answer our questions and guide us clearly at every stage. Her support and reassurance made what can often be a stressful experience feel smooth and manageable. Thanks to her dedication and expertise, we felt confident and convinced to make an offer. We couldn’t have asked for better support, highly recommended!

Sevim · 16 March 2026

★★★★★ 5/5

Trustpilot

I can’t thank Oliver Rice enough for…

I can’t thank Oliver Rice enough for all his help throughout the process. From the very beginning, he was professional, friendly, and always happy to answer our questions. He made everything so easy and stress-free, keeping us updated every step of the way and making sure everything went smoothly.

Nabaz · 22 July 2026

★★★★★ 5/5

Trustpilot

Amanda Jenkins has been very helpful

Amanda Jenkins has been very helpful in addressing an administrative mistake I made in the process of renting a property through Prospect. She responded fast and resolved the issue very quickly making my experience with her and the agency smooth and fast.

Yasmine · 20 August 2026

★★★★★ 5/5

Trustpilot

We would like to say a big thank you to…

We would like to say a big thank you to Davina Dobe, Kallee Furguson and colleagues for all their help in selling our property, they were so friendly and professional, they gave us good advice, nothing was to much trouble for them.

Julie · 11 August 2026

★★★★★ 5/5

Trustpilot

Best property manager

Nikki Gardner is my property manager. She is very professional and helpful. No job is ever too big for her. She goes out of her way to deal with any issues, even when it is not even part of her job description. I am very happy to have her as my point of contact.

Mitra · 17 May 2026

★★★★★ 5/5

Trustpilot

I write this review to leave a very…

I write this review to leave a very positive feedback for Vickie, and prospect estate agent in reading. Vickie has been very helpful with all the management issues we have had during the past few years. She is always available and approachable, on top of her job, and always ready to help. Thank you so much for the lovely experience you are giving us every day!

Zanyar · 16 September 2026

★★★★★ 5/5

Google

From the moment we engaged with Davina to get a valuation, we knew we would be in good hands. Davina is very personable, knowledgeable and engaging. During our time with Prospects, she has always kept us informed throughout the process, even if there was not much to update on; if she said she would do something, she always did; if you called her, she would always call back. Davina, Kenny and the rest of the team were always attentive, nothing being too much. We would highly recommend Prospects.

Rawle · 14 August 2025

★★★★★ 5/5

Google

5 Stars, Quick and Hassle-Free Sale I couldn’t be happier with the service I received from Davina at Prospect Estate Agent. They managed to sell my house incredibly quickly and made the whole process feel smooth and stress-free from start to finish. From the initial valuation to completion, Davina was professional, responsive, and always kept me in the loop. Their market knowledge and pricing strategy clearly worked, as we had strong interest almost immediately and secured a great offer within days. What really stood out was their efficiency and communication, nothing was ever too much trouble, and they handled everything with confidence and care. I felt completely supported throughout. Highly recommend Davina and Prospect Estate Agents to anyone looking for a fast and reliable sale. A truly excellent experience.

Gary · 7 August 2025

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish. A big thank you to Anna and Matthew for all of their hard work, professionalism and support throughout the process. They were always responsive, helpful and went above and beyond to keep everything moving. Highly recommended!

Harry · 19 June 2026

★★★★★ 5/5

Trustpilot

Great service

I live a distance from Reading and therefore I need someone I can trust and rely on to keep me informed and be able to support me when needed. Emily Cross is this person. She is efficient, quick to support and help resolves issues and proactive in the service she delivers. Thank you Emily.

Serena · 20 March 2026

★★★★★ 5/5

Google

I have recently bought a property in Bracknell through Prospect and had a fantastic experience. Kenny Wackrill was brilliant, professional, friendly, and always quick to respond. He guided me through every step of the purchase and made the whole process smooth and stress‑free. I’m really happy with my new home and highly recommend Kenny and the Prospect team!

Satyam · 16 February 2026

★★★★★ 4/5

Trustpilot

Review Prospect Agency

Renting through Prospect agency has been an overall positive experience for me. As agents ensuring the communication & liaison between landlords and tenants, I imagine their work is not always simple. However, all the agents I have dealt with have been quick to respond to & manage issues. Most recently Nikki has dealt with issues swiftly and efficiently in particular ensuring the check out process went smoothly & liaised well with my landlord.

Anna · 14 September 2026

★★★★★ 5/5

Trustpilot

We were renting a flat through…

We were renting a flat through prospect, the moving and our processes were very straightforward and well explained by our building manager Kodie. Kodie was always very responsive and was quick to address any issues with the property.

Joe · 18 June 2026

★★★★★ 5/5

Google

The team here are amazing, especially Ricky and Harry. Their communication throughout the entire process has been outstanding. Even when challenges arose further up the chain, they kept us fully informed and reassured every step of the way. We always felt like a priority, and I couldn’t recommend the team more!

Jade · 19 March 2026

★★★★★ 5/5

Google

Very happy with the service and support from Prospect with my house sale! Davina Dobe was my main contact and she was very responsive to any queries and did a sterling job organising viewings and providing feedback! The Sales Progression team were also on point liaising on queries and following-through with updates. Also would like to thank Harry for making sure the house was ok when I was away for a few weeks!

Pallab · 14 August 2025

★★★★★ 5/5

Trustpilot

Fantastic service to the end…

Fantastic service from the property management team, with special thanks to Sophie Towell who was amazing. I particularly appreciated the support I received from Sophie and the team when finally selling my property. It’s wonderful to know that the team care about providing great service all the way through to the end of a business relationship. I whole-heartedly recommend them!

S · 10 August 2026

★★★★★ 5/5

Google

“I had an excellent experience with Ricky and Kenny at Prospect Estate Agency while purchasing my flat in Bracknell. From the very beginning, they were professional, friendly and incredibly supportive throughout the whole process. Buying a property can be stressful, but Ricky and Kenny made everything much easier by keeping me informed at every stage and always being available to answer my questions. Their communication was clear, honest and prompt, which gave me a lot of confidence during the purchase. They went above and beyond to make sure everything moved smoothly and efficiently, and I truly appreciated their dedication and professionalism. I’m very grateful for their help in securing my flat and would highly recommend them to anyone looking to buy or sell a property. Thank you both for such fantastic service!

Idil · 16 March 2026

★★★★★ 5/5

Google

Davina Dobe has been an absolute star throughout the process of selling our flat. So friendly and approachable, nothing was too much for her to handle. Can't thank her enough for everything she has done for us. Without her I don't think we would have secured our dream home. Couldn't recommend her more, Thank you!

Alice · 16 January 2026

★★★★★ 5/5

Trustpilot

Claudia Davies has been our letting…

Claudia Davies has been our letting agent for the last few years and has been very good , handling tenant transitions and arranging maintenance issues for us.

Alex · 14 August 2026

★★★★★ 5/5

Google

I highly recommend Prospect! Davina and Kenny were both brilliant and worked so hard for us! We opted for an open house sale and within the first day we had 8 offers and got £10k over asking! They were a brilliant support throughout and do recommend! Thank you!

Debbie · 16 February 2026