Prospect Estate Agency reviews

★★★★★ 5/5

Trustpilot

I came back from holiday late Friday…

I came back from holiday late Friday night to find a leak in my kitchen. I emailed Nikki Gardener at Prospect at although she doesn't work weekends she was straight on the ball first thing Saturday morning....I had a plumber round and all sorted before midday...would absolutely recommend Prospect and Nikki Gardener...thankyou

Debbie · 8 August 2026

★★★★★ 5/5

Google

I purchased a property through Prospect and found the whole process with them to be as easy as a move can be. Updates are timely and key contacts are easy to reach. Big shout out to Davina and Kenny. Thank you so much for all your support!

Neil · 14 August 2025

★★★★★ 5/5

Trustpilot

Sonam Gurung

Sonam G. is the go to since he understands our language, and needs very well. He's always working hard and going above and beyond to meet our needs. He is well informed on the subject and has your genuine interest at heart. Thanks Sonam!

Ashwin · 5 September 2025

★★★★★ 1/5

Trustpilot

Prospect take no action agaist tenants who cause a problem

I had to write and say that i totally agree with the review that said that Prospect wont take any action against any of their bad tenants. I have had years of upset with bad tenants put next door to me by Prospect Bracknell and they just are not interested, just say they are not responsible and cant do anything!! Well Prospect check your law an act was passed in 2014 anti social crime and behaviour act allows landlords to take action against noisy neighbours. Although i agree you are not directly responsible for the noise per se, but you as a landlord do have the power to act. Why is it that you 1/ put bad tenants continuously in your properties anyhow and then 2/ fail to ensure that the standards of their tenancy are met?? Dont tell me that the contract does not mention good behaviour because whenever i have rented in the past there have always been certain stipulations eg not making excessive noise!! SO why are you so adamant that you cant and wont sort out your problem tenants?? YOU put them there so you sort them out when they cause a problem. You do have the powers to act but you choose not to act (I guess because you want money from the rent so dont want the tenants out, or perhaps as it comes across by your reactions you just wash your hands of any moral duty!!?) . However you leave their neighbours in an untenable position having to continuously deal with your bad tenants.( Have you ever thought that if you had a zero tolerance for bad behaviour, then that reputation might help you to get good tenants because the bad ones might go elsewhere??? But if you ignore bad behaviour your reputation is that tenants will get away with it whatever they do, and never be held to account, so they will all flock to rent. Do you want continuous aggro from bad tenants and unhappy neighbours, or would you rather a better tenant who causes no problems, and happy neighbours who cause you no problems? Think about it!! )Thanks

Anonymous · 28 April 2024

★★★★★ 5/5

Trustpilot

I've been using Prospect for the last 9…

I've been using Prospect for the last 9 months to manage my rental while I'm working abroad. Excellent service, everything handled professionally and quickly without much of my input. Nikki at Wokingham has been a star, keeping me informed and being in control of the day-to-day

Anthony · 16 May 2026

★★★★★ 4/5

Trustpilot

Hazel has been a fabulous Property…

Hazel has been a fabulous Property Manager for my rented flat in Reading. She is attentive to detail, responsive, helpful, and extremely pleasant to deal with. Thank you for all of your help, Hazel.

Emily · 1 December 2025

★★★★★ 5/5

Google

Previously purchased my property with prospect which was a really smooth process they were professional and informative and helped me through the process, 5 years on I’ve now sold through them they found me a buyer in 10 days and have been absolutely fantastic throughout the selling process thanks Harry, Paul and Rachel!

Jemma · 16 March 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience working…

We had a fantastic experience working with Cara from Prospect Winnersh. From the very beginning, she was very professional, knowledgeable, and always willing to go the extra mile to help. She kept us informed throughout the entire process, answered all our questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

Customer · 19 June 2026

★★★★★ 5/5

Google

I have got Brilliant experience with all of the team members especially Harry he is being very very professional and very helpful excellent service.

Archana · 16 February 2026

★★★★★ 5/5

Trustpilot

Easy professional agency

Easy professional agency, my contact with Nikki Gardner has been great. Explained everything and prompt in replying to emails etc.

Aaa · 20 March 2026

★★★★★ 5/5

Trustpilot

Very happy with our experience from the…

Very happy with our experience from the renting team at Prospect. They are super helpful and thorough. Special thanks to Nikki who is our main point of contact via the landlord. She has been an excellent communicator and responsive to all our concerns/queries. Thank you.

Kirsty · 13 May 2026

★★★★★ 5/5

Trustpilot

I found Sonam is the best person for…

I found Sonam is the best person for explaining ,good communication with us like in our native language, it’s very ease to talk with him with him if we have any doubts .He is honest humble and polite as well .

Anjula · 1 September 2025

★★★★★ 5/5

Trustpilot

Review for Marina Kisieliovaite

I’ve had an outstanding experience with the property manager for Regis Park, Reading - Marina Kisieliovaite, and she truly deserves recognition. She is consistently helpful, quick to respond, and always ready to find solutions without any fuss. Nothing ever feels like too much trouble for her. Her professionalism, calm approach, and genuine care have made the entire relationship smooth and stress free. I’m genuinely pleased with the service she provides and grateful to have her looking after the property.

Tim · 5 December 2025

★★★★★ 5/5

Trustpilot

Helpful and efficient

Sasha has been extremely helpful and efficient, always responding promptly to any queries and addressing issues without delay. Her professionalism and clear communication have made the renting process smooth and stress-free. I would highly recommend her services.

Customer · 2 October 2025

★★★★★ 5/5

Trustpilot

I only started renting through Prospect…

I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords.

Francesca · 19 May 2026

★★★★★ 5/5

Trustpilot

Very Happy

Found Prospect to be very efficient and professional whilst letting my property in Bracknell.Any issues or problems were quickly solved by Kodie in the office and whilst not letting the property in future I can recommend Prospect to future land lords

MC · 10 September 2026

★★★★★ 5/5

Trustpilot

Nikki Gardner

Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.

Nana · 14 May 2026

★★★★★ 5/5

Trustpilot

Nancy has been great

Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.

Arie · 20 March 2026

★★★★★ 5/5

Google

Thank you to the Bracknell team especially Ricky. I have just purchased with them. The process was very quick and hassle free. I was kept well informed all the way Thank you once again

Robert · 13 October 2025

★★★★★ 5/5

Google

I really recommend Prospect, especially Davina who really pushed our sale and progressed it in a really quick time. We were made aware throughout the entire sale of everything that was going on and we would definitely use them again in the future. Thanks so much from Danielle and Wesley Nichols

Danielle · 7 April 2025

★★★★★ 5/5

Trustpilot

Fantastic property manager

Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.

Zoe · 18 May 2026

★★★★★ 5/5

Trustpilot

Professional helpful and went out of way

Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession

Simon · 24 July 2026

★★★★★ 5/5

Google

Prospect were brilliant at helping us sell our home. From the initial contact we had with Paul, to the rest of the sales team that we dealt with - Harry, Kenny and Ricky - they were all so good at keeping in in touch, talking us through the process and giving honest, clear advice. They are responsive, well informed and we felt they were invested in us and what we needed. We went with Prospect after having a negative experience with another estate agent, and I'm so glad we did, they were fabulous.

Kate · 13 October 2025

★★★★★ 5/5

Google

Prospect Estate Agents were brilliant! Helped me buy my apartment with ease. Great service and communication throughout. Highly recommend 👍 …

Ermal · 16 January 2026