Prospect Estate Agency Bracknell reviews

★★★★★ 5/5

Google

I really recommend Prospect, especially Davina who really pushed our sale and progressed it in a really quick time. We were made aware throughout the entire sale of everything that was going on and we would definitely use them again in the future. Thanks so much from Danielle and Wesley Nichols

Danielle · 7 April 2025

★★★★★ 5/5

Trustpilot

Best ever property manager

I have been working with Emily from the Maidenhead branch for over a year now who manages my property. She is phenomenal in getting issues solved and even saved me £7,000 on a repair that was not needed from her own investigation! Could not have had a better experience with a property manager whilst I have been living abroad.

Omer · 23 April 2026

★★★★★ 5/5

Trustpilot

Professional helpful and went out of way

Got to say from first meeting Michael who came to help us sell the house , both himself and Anna have been so helpful , we didn’t know where to start with the whole process after the sad loss of our father , not only did they help sell the house but also to get a solicitor to aid with the difficult process of probate , thank you to you both a true credit to your profession Simon

Simon · 24 July 2026

★★★★★ 5/5

Trustpilot

Fantastic property manager

Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.

Zoe · 18 May 2026

★★★★★ 5/5

Trustpilot

Good Service

I am renting an apartment in Reading in last 4 years, which is managed by Prospect via Ms. Emily Cross. I am happy with the service, Emily is responsive, speedy and professional. If I need to move to a bigger place, will use Prospect again. Benny

Benny · 21 March 2026

★★★★★ 5/5

Google

Prospect were brilliant at helping us sell our home. From the initial contact we had with Paul, to the rest of the sales team that we dealt with - Harry, Kenny and Ricky - they were all so good at keeping in in touch, talking us through the process and giving honest, clear advice. They are responsive, well informed and we felt they were invested in us and what we needed. We went with Prospect after having a negative experience with another estate agent, and I'm so glad we did, they were fabulous.

Kate · 13 October 2025

★★★★★ 5/5

Google

Prospect Estate Agents were brilliant! Helped me buy my apartment with ease. Great service and communication throughout. Highly recommend 👍 …

Ermal · 16 January 2026

★★★★★ 5/5

Trustpilot

Nikki is always helpful

Nikki is always helpful! Thank you!

Jingyao · 15 May 2026

★★★★★ 5/5

Google

I had an excellent experience with this estate agent again. They did everything they promised, maintained good communication throughout, and were very effective in handling everything to do with my sale. We highly recommend. Special shout out to Ricky who kept the wheels turning! Thanks

Graham · 13 May 2025

★★★★★ 5/5

Google

Sold my property via Davina at Prospect after another well known agency were appalling to us. I asked Davina for complete transparency and honesty throughout the process and she went above and beyond to ensure I was fully informed at all times. Davina was proactive and VERY resilient, after several bumps in the road Davina ensured I was top priority and showed lots of empathy and gave realistic advice. I truly wouldn't be typing this from my new home if it wasn't for her passion, professionalism and determination to ensure I got what I wanted. Thank you from the bottom of my heart. If you want to sell your house get Davina on your side.

Sarah · 4 April 2025

★★★★★ 5/5

Trustpilot

Shout out to Nikki Gardner

Prospect Agency exceeded our expectations! Nikki Gardner was fantastic - friendly, calm, and super helpful throughout our tenancy and even after the tenancy she accommodated us professionally. We appreciated her guidance and support. 🫶🏻

Mak · 4 September 2025

★★★★★ 5/5

Trustpilot

Nancy has been our property manager for…

Nancy has been our property manager for the past 3 years. She manages our property and handles issues properly.She is helpful, friendly, reliable, and easy to communicate with. We are happy with her service. As an owner, I’ve had a great experience with Nancy.

Sowmya · 18 March 2026

★★★★★ 5/5

Trustpilot

I have been using Prospect as the agent…

I have been using Prospect as the agent for my BTL property for over 10 years. This year, Nikki has been very responsive and managed to sort a number of issues out on my behalf as I live some distance away.

Melvyn · 10 April 2026

★★★★★ 4/5

Trustpilot

I was looking for a buy to let property…

I was looking for a buy to let property and managed to find a small one. However, though it was through another real estate agency I wanted to give a shout out to a wonderful young man Mr Sonam Gurung from Prospect estate agency. He was absolutely patient and very helpful to queries, not at all pushy. You could feel he genuinely wanted to help. If you are able to read this Sonam- Thank you. Hopefully I will be able to use your service one day.

Wrishi · 18 September 2025

★★★★★ 1/5

Trustpilot

Misleading

Prospective landlords and tenants beware. My experience with Prospect Lettings (Bracknell) has involved 13 months of unaddressed severe disrepair and pigeon infestation, leading to a formal Statutory Nuisance determination by the Public Protection Partnership (Council). The agency repeatedly provided misleading information, failed to maintain the property, and issued a retaliatory Section 8 notice after council intervention. Do not be fooled by early-stage 5-star reviews requested before problems arise. Avoid at all costs.

Taylor · 4 August 2026

★★★★★ 5/5

Trustpilot

Customer service review

Beth Murphy was my point of contact at Prospect and whilst we didn’t buy or sell our property through the agency I have to say she was one of the best agents I dealt with. Beth really understood and took onboard what we were looking for and she would keep in contact with me enough for me to know that I hadn’t been forgotten about but not in an overbearing way - we were also able to pick up where we left off from the previous conversation and she was genuinely delighted when I was able to update her to say we had sold and also found something. Whilst I understand there are sales targets and KPI’s… unlike with other agencies I never felt like Beth called just to tick a box or sent me an email about a house that was completely unsuitable just to say she had sent it to X number of people. As a busy mum of three when you are looking for property you need to have agents like Beth who won’t waste your time, will give you measured mature and honest information about the market and houses and just generally appreciate what life can be like. I really enjoyed speaking to Beth - an asset to your company.

Victoria · 21 July 2023

★★★★★ 5/5

Trustpilot

Beth Murphy - the best!

We met Beth at our first viewing a few months ago. She was friendly and extremely knowledgeable about every property she showed us, more than once working later than her normal hours to accommodate our timescales. We did see quite a few properties (!) but Beth was never impatient and made us feel that we needed to be sure it was right for us. Then she efficiently got the ball rolling with solicitors and regularly chased up each party. Although I have no complaints about my selling agents, I just wish I had placed my property for sale with Beth at Prospect!

Alison · 21 July 2023

★★★★★ 5/5

Trustpilot

Nancy is an exceptional agent

Nancy is an exceptional agent, always kind and very approachable. She is consistently available and truly goes above and beyond to help, resolving any issues as quickly as possible. Her professionalism and dedication really make a difference. I highly recommend her! ⭐⭐⭐⭐⭐

Elena · 20 March 2026

★★★★★ 2/5

Trustpilot

I used to be a Tennant with prospects…

I used to be a Tennant with prospects for 6 years. All was well and good throughout the tenancy, a few hiccups through out including tradespersons who lie about work being conducted. however the worst part was at the end of the tenancy where all communications cease, you get ignored for days on end, and you get stung by deductions that are un-reasonable and unjustifiable; especially when you have 6years of excellent property inspection reports and never any warnings or concerns raised. They lie to you and only own up when a subject access request is submitted. Be cautious, keep all emails and communications with them and when it comes to tenancy terminations I advise just use the TDS to support you!

Mat · 17 July 2023

★★★★★ 4/5

Trustpilot

Professional and friendly agents

Prospect have been very professional and friendly whilst organising the tenancy for our flat in Reading. Chira Gavaghan and Beckie Baxter in particular were extremely receptive, attentive, and helpful throughout the entire sign-on process. The only detriment to Prospect's business is their use of GoodLord, who failed multiple times to follow up on referencing, ultimately causing major delays in our signing and a lot of unnecessary worrying regarding our move! Both Chira and Beckie were extremely reassuring during this, and I am grateful for their pragmatism and helpfulness.

Jasmine · 14 July 2023

★★★★★ 4/5

Trustpilot

Prospect Maidenhead sales team - excellent.

Prospect Maidenhead have been excellent in helping me sell my flat in Maidenhead. At all times communication was prompt and effective. They were knowledgeable and realistic about the current market. Helpful at all times.

Hazel · 7 September 2026

★★★★★ 5/5

Trustpilot

Prospect Bracknell > the BEST lettings agency

We are now into our third year of letting our property through Prospect in Bracknell. Our experience has gone far beyond expectations. From the first meeting with Harry Pangbourn, he gave us the confidence to choose Prospect lettings agency. He was completely open and honest and we felt we could completely trust his advice. We were proven correct. Throughout this time we have dealt with various members of the team in Bracknell (including Oliver) and they’ve all been professional, following through all tasks while keeping us informed at each stage. A big shout out also goes to Katie Clark who is our property manager. We recently had a difficult situation with a tenant which she dealt with head-on and again, kept us informed and went the extra mile for us when the new tenant moved in. Having dealt with a couple of other agencies in the past, we can categorically say that Prospect Bracknell are streets ahead in terms of customer service and communication. They really do take care of the details and represent the landlord exceptionally well. Highly recommended! 5* service.

David · 30 August 2025

★★★★★ 5/5

Google

I am grateful to Prospect Bracknell, particularly Ricky Hobbs, for his assistance in selling my mother's house. Ricky went above and beyond to ensure that everything moved smoothly from the viewings to exchange of contracts, Ricky was always available to provide information and track progress. Prospect have been professional and friendly crew, and I would totally recommend them. Thanks team, thanks Ricky!

Sarah · 27 July 2024

★★★★★ 5/5

Trustpilot

Great Service

We’ve rented our property through Prospect for more than 10 years and received great service. Our current Property Msnager, Nikki Gardner, is very professional and very responsive to any questions and requests. It’s also been very reassuring to have Joanne Kay, the Senior Manager, as an ongoing point of contact

Paul · 15 May 2026