Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Prospects that dealt with my sale genuinely surprised me with their attention to detail, professionalism, and flexibility. They were engaged throughout the process, and took care to provide realistic, fact driven figures, that they were able to deliver against. I never thought that I'd recommend an estate agent, but the staff at the Bracknell branch far exceeded any of my expectations and I would most certaintly use them again.PositiveResponsiveness, Quality, Professionalism, Value
Tim · 16 June 2021
★★★★★ 5/5
TrustpilotHassle free tenancy renewal!
Sasha dealt with the tenancy renewal with our great tenants in Bracknell. The tenancy renewal was dealt very professionally. I highly recommend Sasha !
Asif · 21 December 2021
★★★★★ 5/5
TrustpilotReally happy With the service of…
Really happy With the service of prospect of always being efficient when needed, Sacha is always quick in response in getting things sorted for us Rachel
Rachel · 17 August 2021
★★★★★ 5/5
GoogleI was very fortunate to have Paul Wickens from Prospect look after the sale of my mothers house. The whole team was very professional and completed many viewings for myself. The property was sold within 2 weeks for very near to the asking price . Highly recommended
Peter · 17 March 2024
★★★★★ 1/5
TrustpilotIdeas beyond their station
In recent months I expressed interest in 2 properties to let. Their people are prejudiced against me, refusing to deal with me and saying the properties are not available. I earn more than these little people, so what gives?
Thomas · 9 August 2024
★★★★★ 5/5
TrustpilotGood experience
Have had nothing but good experience with Prospect. In particular Gemma Barton, who is very prompt and professional in responding to all enquiries.
D · 31 January 2022
★★★★★ 5/5
TrustpilotSasha Byrne
Prospect (Reading) have managed my property for a few years. In all that time there's been very few problems. If I ever do need to speak to them I'm glad it's with Sasha. She's friendly, professional and makes you feel like you can rest easy because whatever it is she'll sort it out for you. That means a lot when you've got all sorts of other things to sort out. Thanks, Sasha!
Dylan · 29 November 2021
★★★★★ 5/5
TrustpilotSuper Sasha
Sasha is super efficient and when I wasn't I was chased in a really professional and polite way. If you give awards she deserves one or maybe two.
Steve · 11 February 2021
★★★★★ 5/5
Trustpilot24 Garthlands - Feedback
My point of contact with Prospect is Agnese Rees. Agnese is very helpful, responsive & reliable with managing my property management issues.
John · 10 March 2022
★★★★★ 5/5
GoogleAs ever great follow up from Laney with my letting, I have seen a consistently high level of service and have total peace of mind. Thank you Laney and the rest of the team at Prospect.
Karnail · 17 June 2016
★★★★★ 5/5
GoogleThe staff were very friendly and quick to act. Shannon was especially excellent in helping to sort out a viewing and process the paperwork on the same day!
Would definitely recommend and use Prospect Bracknell again!
AMER · 17 June 2016
★★★★★ 5/5
TrustpilotKenny from prospect
Nothing but good things to say about Kenny showed me around the houses I enquired about and did it with experience.Thank you for a good viewing Highly recommend.
Emilia · 3 April 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Emilia.
★★★★★ 5/5
TrustpilotWe met Beth who was so fantastic
We met Beth who was so fantastic, she drove me to view the property and quick to respond to my emails even at night.
Neko · 27 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Neko.
★★★★★ 1/5
TrustpilotVery poor client services
Very poor client services, Most of the time staff is out of office with no proper backup to respond to client.My property management was taken over by Prospect from Wilkinson and we were with them with excellent service for almost 10 years. With Prospect, its very frustrating as no body takes any responsibility or attention to clients queries.
Vivek · 30 May 2023
★★★★★ 5/5
TrustpilotElliot Garrington was professional from…
Elliot Garrington was professional from start to finish. His service was outstanding, he even took calls on his days off. Would highly recommend prospect lettings thanks to him.
LPM · 21 December 2020
★★★★★ 5/5
TrustpilotViewing with Natasha
I had a few viewings that were conducted by Natasha. She was punctual, polite, and very helpful in answering all the questions i had.
Usama · 23 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Usama.
★★★★★ 5/5
TrustpilotVery informed and detailed viewings
Kenny showed me around few properties in reading area and it was a pleasure dealing with him. The viewings were very detailed & informative. Would def recommend prospect.
Sahil · 23 March 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Sahil.
★★★★★ 4/5
TrustpilotEfficient and helpful
Prospect were very efficient and made it very easy at every stage. Sahsa was particularly helpful, pressing for responses at the relevant times, while maintaining professional diplomacy.
Chris · 5 March 2021
★★★★★ 5/5
TrustpilotStruggled to find a suitable property…
Struggled to find a suitable property for what seem like an eternity, Anna was a great help in finding the right place and getting things processed super fast.
Joshua · 30 November 2020
★★★★★ 5/5
TrustpilotA long dragged out painful sales…
A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service
Ben · 29 September 2021
★★★★★ 5/5
GoogleI recently booked some viewings with prospect and have been thoroughly impressed with their service. Callum the agent that met me at the properties was helpful, offered excellent advice, and took the time to get to know my personal circumstances so that the best arrangements could be made.
Seraph · 17 June 2019
Agent replied · 15 June 2024
We wish you every happiness in your new home and are delighted that Callum was so helpful to you. Thank you for posting this 5 star review.
★★★★★ 5/5
GoogleAfter being let down badly by our previous letting agent, we moved our properties to Prospect. We have found Prospect to much more professional in all aspects. Liam McDonell rented our property very quickly and the property management team have been excellent in setting up our new accounts.
Edward · 17 June 2019
Agent replied · 15 June 2024
We are delighted that you have found us to be professional in all aspects and that Liam and our PM team have so impressed you. Thank you for posting this 5 star review of our services.
★★★★★ 5/5
TrustpilotWell done Prospect and Gemma
I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.
Chinmoy · 19 September 2021
★★★★★ 5/5
TrustpilotA hugh 'Thank You' to you both.
A hugh 'Thank You' to two Bracknell staff, Beckie Baxter and Dani Smith. They have been so attentive every time I've had a problem or an issue that needs dealing with. Fast, friendly and good attention to detail. I'm sure these ladies have plenty of other people to deal with but they really make you feel as if you are the focus of their time. So again, Thank You and, stay safe. James Lacey.
Jim · 28 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
