Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBest Estate Agents!
A massive thank you to Michael, Matt and Beth. Excellent communication through the entire sales process - each one of them went above and beyond to help us through the journey; from viewings, to checking on how things were progressing and the great advice each step of the way. Truly felt you were all in our corner working to accomplish this. Customer service is excellent with Prospect and I would highly recommend this company when selling or buying. A massive thank you, Michael, Matt and Beth on all of your hard work to get us to this point. It wouldn't have happened if it weren't for your due diligence and caring about our relocation - so glad we chose you for our sale!
Rachel · 26 September 2023
★★★★★ 5/5
TrustpilotBeth/Warfield office
Beth, from the Warfield office, is brilliant. She took great care to find out exactly what we were looking for, and then, rather than flooding us with irrelevant properties, showed us exactly what we wanted. Beth is efficient, friendly, straightforward, and thus can highly recommend that branch of this agency.
JR · 21 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review.
★★★★★ 5/5
GoogleWe cannot fault Prospect at all. I first made contact with Harry Pangbourn through the Bracknell lettings office. The staff member on the phone asked all the right questions in the most efficient manner, gaining the relevant information from me and made an appointment for Harry to visit. We had an idea of what we felt a tenant might pay to rent our property. Unlike two other agents, Harry was extremely enthusiastic and felt we could achieve a certain price due to its unique location. Coincidentally, we both came up with the same figure, which somewhat pleased us. The other agents suggested a much lower figure. Needless to say we trusted in Harry and gave him the opportunity to let the house for us. Harry was professional and engaging, following through with everything he promised! An absolute pleasure to deal with and a credit to the company. Once marketed, we had two offers at the asking price within the week. In fact one offer was for slightly more than we asked! The tenant took residence around 6 weeks ago and since then, our communication with Beckie Baxter, the Prospect Property Manager has been excellent. Well done to all involved at Prospect - thank you!
David · 27 August 2023
★★★★★ 5/5
TrustpilotBeth at Prospect
Prospect have been very proactive, and having used two other estate agents prior, they were exemplary.Beth, Prospect Warfield, was a model of how to manage a transaction, always ready to prompt a prospect and always ready with feedback. Beth was quick to return calls and was always completely honest
Robert · 29 July 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Robert.
★★★★★ 1/5
TrustpilotAvoid at all costs
The initial service was good. Decent pictures were taken of the house and it went on the market quickly. We were pressured into taking the first offer we had which was £50,000 less than asking price. The agents knew we wanted a quick divorce and fully took advantage of this fact. Once we (begrudgingly) accepted the offer we did not hear from the agents again. I left countless messages which went unanswered. They were slow in providing any response to the other solicitors in the change and I ended up managing the communications myself. Even on completion day, they were nowhere to be seen and I ended up handing the keys over myself to our buyer. Absolutely shocking service. Try Bridges instead.
Suzanne · 16 September 2025
★★★★★ 5/5
GoogleI've recently worked with Harry Pangbourn towards letting out my property in Binfield, RG42. Throughout the process, Harry has acted with professionalism - showing keen understanding of the local rental market and leveraging a vast network of connections with potential tenants. He's been patient when our circumstances changed during the process, and relentlessly pursued rental opportunities until he found the right one. We are grateful to Harry Pangbourn, as well as his team at Prospect Real Estate Agency Bracknell (e.g. Megan Hitchman) for the service they've provided - and we wish them all the best for future lettings.
Adrian · 20 August 2023
★★★★★ 5/5
TrustpilotBeth in Wokingham was great
Finally exchanged on a property after a long few months. Could've easily turned into a bit of a nightmare experience, but Beth has been fantastic throughout. Going above & beyond to chase up every step in the process & escalate issues when things were taking to long. Not only that but she was polite & cheerful throughout, a real pleasure to work with.
Sam · 7 August 2024
★★★★★ 5/5
TrustpilotBeth Murphy was the Estate Agent…
Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.
Kevin · 21 March 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Kevin.
★★★★★ 5/5
TrustpilotGratitude and special mention to Lynne
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
Tatty · 1 July 2024
★★★★★ 5/5
GoogleWe purchased our house through prospect estate agents, Bracknell last year and I can honestly say the service was outstanding throughout the whole process. No hard sale, just friendly, honest and professional service from Rebekah Glover and her team. I would have no hesitation in recommending prospect estate agents! :)
Rachel · 16 June 2023
Agent replied · 15 June 2024
Thank you for your 5* review Rachel. Wishing you all the happiness in your new home!
★★★★★ 5/5
TrustpilotNikki helped us with the rental of our…
Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.
VS · 19 March 2026
Agent replied · 11 October 2026
Good afternoon,
Thank you for the lovely review for Nikki, we really appreciate it.
Kind regards
★★★★★ 5/5
TrustpilotThe agency responded quickly to our…
The agency responded quickly to our message , we were looking for couplrs of months a new house to rent. Overall we are pleased with the quicly respond and we were able to keep in touch with the real estate agent and the landlord . Thank you for your help and support all through this process .
Margareta · 1 April 2026
★★★★★ 5/5
GoogleI would like to thank Connor for helping us sell our house, he has been outstanding and always there when we needed our questions answered!! So thanks Connor your a star.
Nikki · 27 July 2024
Agent replied · 26 August 2024
Thank you for the 5 star review! We love reading such positive feedback!
★★★★★ 5/5
GoogleWe cannot fault Prospect at all. I first made contact with Harry Pangbourn through the Bracknell lettings office. The staff member on the phone asked all the right questions in the most efficient manner, gaining the relevant information from me and made an appointment for Harry to visit. We had an idea of what we felt a tenant might pay to rent our property. Unlike two other agents, Harry was extremely enthusiastic and felt we could achieve a certain price due to its unique location. Coincidentally, we both came up with the same figure, which somewhat pleased us. The other agents suggested a much lower figure. Needless to say we trusted in Harry and gave him the opportunity to let the house for us. Harry was professional and engaging, following through with everything he promised! An absolute pleasure to deal with and a credit to the company. Once marketed, we had two offers at the asking price within the week. In fact one offer was for slightly more than we asked! The tenant took residence around 6 weeks ago and since then, our communication with Beckie Baxter, the Prospect Property Manager has been excellent. Well done to all involved at Prospect - thank you!
David · 21 July 2023
★★★★★ 5/5
GoogleI’ve been very impressed with Prospect since we’ve started the letting. Beckie Baxter has been responsive and provides clear answers to questions that I have. She has followed up on areas for me and also acts as a diplomatic liaison between be and the tenant. I hope we can continue this working relationship as it gives me confidence that Prospect are handling the letting well.PositiveQuality
Lori · 16 June 2021
Agent replied · 15 June 2024
Thank you for your wonderful review Lori.
★★★★★ 5/5
TrustpilotA true professional at work
Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company
Sidney · 10 December 2025
Agent replied · 24 December 2025
Hello Sidney,
Thank you for the great 5 star review for Katie! We love hearing of the great service she provides.
Kind regards
★★★★★ 5/5
TrustpilotMatt is a star!
Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.
Zoe · 27 April 2023
Agent replied · 17 June 2024
Thank you for your 5* review, Zoe.
★★★★★ 5/5
TrustpilotBrilliant management service from…
Brilliant management service from Prospect estate agent
Always ahead and on time with information and keeping me updated on my tenants and all government laws and changes.
I have been personally dealing with Nikky Gardner who is a delight to deal with, she makes me look Great with my tenants
David · 12 May 2026
★★★★★ 5/5
GoogleThanks so much Lewis for a great experience moving home last week. Without your support finding a property at short notice, It would have been a very stressful process.
Edward · 29 July 2024
Agent replied · 26 August 2024
Thank you for your review.
★★★★★ 5/5
TrustpilotAshleigh in Maidenhead
Ashleigh at Prospect has been really helpful with managing my flats and tenants. She is friendly, approachable, and usually very quick to reply, which I really appreciate. Most things run smoothly with her support, and it definitely makes the process much easier for me.
Elodie · 25 September 2025
Agent replied · 23 October 2025
Hello Elodie,
Thank you for the lovely feedback on Ashleigh, we really appreciate the 5 star review.
Kind regards
★★★★★ 5/5
TrustpilotThanks Davina and Team.
Davina was a joy to work with throughout our sale. We did not expect much activity in such a depressed market however Davina and the team managed a constant stream of interested buyers, and secured our sale within 6 weeks. Outstanding.Communication was proactive and immediate. The mechanics of progressing the sale through to a successful conclusion were all handled smoothly and with enthusiasm. A positive experience from start to finish.
Chris · 17 January 2024
★★★★★ 5/5
TrustpilotGood experience
We have finished renting our flat for 1 year with Nikki Gardner as property manager. She was very attentive and let us know of any issues in a timely manner. Specifically, when given our 4 months notice to vacate she was a great help in sorting our affairs.
WW · 15 May 2026
★★★★★ 5/5
TrustpilotExceptionally professional from start…
Exceptionally professional from start to finish. Ellie and Charlotte worked hard to get our house sold and when our solicitor was holding things up Daniel, the manager, relentlessly drove everything forward. Excellent service all round.
Peter · 8 December 2025
Agent replied · 24 December 2025
Hello Peter,
Thank you for the great 5 star review for Ellie, Charlotte and Daniel in our Winnersh team. We hope you enjoy your new home!
Kind regards
★★★★★ 5/5
TrustpilotReally good letting experience all round
We just rented a property via Prospect. Normally, we get led around in a rush when viewing rental properties, but the agent in this case was really good and took the time to show me around properly. Once we decided to move forward, Stefano was great in the office, helping to get everything signed off quickly as well as answering questions in a very friendly manner!
Michael · 19 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.