Trusted Agent profile · Bracknell

Prospect Estate Agency Bracknell reviews

4.7

★★★★★ Excellent

1,853 reviews across 2 platforms

36 High Street, Bracknell, RG12 1LL

Prospect Estate Agency's office in Bracknell, at 36 High Street, is rated 4.7 out of 5 across 1,853 reviews on two platforms, including 329 Google reviews rated 4.6.

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4.6 / 5

329

Reviews on Google

This office

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1,524

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

Shout out to Lewis who works in lettings at the Bracknell branch. Me and my partner have been looking to secure a place for a while but due to the current market we were finding this challenging, however, thanks to Lewis he helped us secure our place! He works with great urgency which is the reason why everything has worked out. He was always in communication and we had consistent updates. I have used a few agencies in the past, but Lewis and Prospect have by far been the easiest and best to work with. Highly recommend!

Ash · 17 January 2024

5/5

Google

Mine and my boyfriend’s experience with prospect estate agents Bracknell has been brilliant from start to Finnish. I want to say a massive Thank you to Oliver Payne who has been amazing throughout, He’s been professional with excellent communication and a really caring attitude giving us updates all the time. We didn’t feel like we needed to chase or ask anything. Always there when we had any questions about any of the process. Again a massive Thankyou from both of us. All the best, Tom and Freya.

Freya · 17 January 2024

5/5

Trustpilot

Having great experience

I am completely satisfied with the service I am receiving from Prospect Estate Agency. Our property agent, Nancy Suri MARLA, is always responsive and spot on when it comes to resolving any issues.

Ajish · 20 March 2026

Agent replied · 21 March 2026

Hello Ajish, Pleased to hear your satisfied with the service. Thank you for the 5 stars for Nancy! Kind regards

5/5

Trustpilot

Thank you Beckie and Prospect team

Beckie Baxter has been managing the letting of my properties in Bracknell over the last few years. As an oversea landlord, Beckie has made the investment in properties easy. She is professional, good communicator, honest, and trusty person in dealing with me and the tenants. I have also dealt with other members of Prospect, including Harry and Ricky, and always comfortable with the services they provide. As a landlord customer, I would like to thank Beckie and the Prospect team for the excellent services they provide, and wish all the best for 2024 and beyond.

Khaled · 2 January 2024

5/5

Trustpilot

Top class property manager at Prospect Estate Agency

Prospect has been managing my property for over nine years. Last three years my main contact at Prospect has been Chloe as my Property Manager.Chloe is has given me excellent service and support on maintenance and any other tenancy issues. She has excellent work ethics, easy to contact, makes me feel a valued client.

ASHWIN · 27 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Ashwin.

5/5

Trustpilot

Personal approach

We had an awful journey buying our home but from an unsuccessful viewing 12 mnths ago, Beth remembered our preferences and personally called us when the ideal home came onto her radar and she secured it for us. A turbulent sale process but Beth kept us up to date every step of the way, even in the evenings. Thank so much Beth for helping us find our new home. ⭐️⭐️⭐️⭐️⭐️

Lucy · 4 July 2024

5/5

Google

I have to say right from the start I was extremely impressed with the speed and efficiency of getting my house on the market. In less than a week of the initial correspondence arranging a valuation my house was sold. Veiwings were arranged quickly that worked with our daily routine, Darren Winter and Jordan Keegan were very understanding of this as we have a young baby. Both of them couldn’t of helped any more to get our house sold quickly and at a price we were happy with. Highly recommended !!!

Neil · 17 June 2018

Agent replied · 15 June 2024

Thank you for your 5 star review - it is always good to hear that our sellers are so impressed with service offered by our Bracknell Sales team. We wish you all every happiness in your new home.

5/5

Trustpilot

Great Real Estate Agency

Great Real Estate Agency, very responsive and they show care for their customers. I have bought my property with them, and now I am letting my house with them too. Everyone is very friendly and responsive. I have worked with Jake & Kate during my letting process and they have been top-notch. Highly recommended.

Francisco · 11 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Francisco.

5/5

Trustpilot

Prospects Bracknell (Lettings)

I have dealt with Prospects Lettings in Bracknell for a number of years now and have no hesitation in recommending them.Their Lettings Manager (Harry Pangborn) is brilliant and one of the main reasons I use Prospects now instead of other companies. On the property management side, my property has been looked after by a lady called Beckie Baxter. She is just as good as Harry, and always responds to my queries quickly.I've been stung before by an estate agent, so glad I found a company that puts the customer at the top of the list.Beckie Baxter and Harry Pangborn are both a credit to Prospects.

Raj · 7 December 2023

5/5

Trustpilot

responsive, friendly and professional

Ashleigh Ackermann was our agent. She was responsive, friendly and professional.

Alberto · 24 April 2026

1/5

Trustpilot

Probably one of the most frustrating…

Probably one of the most frustrating estate agencies i had to deal with ,we had a terrible experience with prospect. I had been dealing with Kenny Wackrill purely focused on commission rather than a value adding service. Communication was very poor whilst waiting on an update on an offer placed on a property had to keep chasing him whilst he was booking further viewings, did not feel like valued prospective buyers at all. Very unprofessional and Poor service Completely wasted my time and put me off speaking to any agencies.

Amie · 30 September 2024

Agent replied · 23 November 2024

We are sorry to hear that you are not happy with the service provided. Could you please forward your contact details to rcontreras@prospect.co.uk so we can deal with your complaint.

5/5

Trustpilot

I currently rent a property with…

I currently rent a property with Prospects and also am a landlord with my partner of two that they let for us. The service has always been excellent with decent tenants and if there has been any issues with our properties then I have to praise Emily Homer-Moore our property manager who just efficiently deals with the issues in a positive and friendly manner.Thanks Emily your manner is first rate.Graham & Celia

Graham · 3 April 2021

Agent replied · 17 June 2024

Thank you Graham and Celia for your excellent review of our Property Management services.

5/5

Trustpilot

Charlotte, best agent by far.

Charlotte was a great agent, kept in contact continually and made the process of finding a rental property easier than any experienced in the past, highly recommend asking for her by name to have the best experience possible. Thank you Charlotte.

Sherry · 24 July 2025

5/5

Trustpilot

Thank You!

Just wanted to say a massive Thank You to Beth Murphy who helped me sell my property within a week! She was always at the end of the phone and nothing was ever too much trouble! An asset to Prospect! Thank You for making the ‘selling of my house’ journey so much easier!

Helen · 22 July 2023

Agent replied · 17 June 2024

Thank you for your 5* review, Helen.

5/5

Trustpilot

We met Charlotte at the house we were…

We met Charlotte at the house we were looking to rent. She was very knowledgeable about the property and the questions we asked that she was unsure about the answers she found out and let us know. All this led to a good conclusion as we are now in our home. Excellent service from Prospect!

Chris · 21 May 2026

5/5

Trustpilot

Very pleased with the service.

Nikki Gardner had her usual check up on our rental. We were very pleased of the communication, she gave us a clear window of her visit. She was respectful of the property and our work life balance (night shift workers), didn't stay longer as needed. She's always kind and helpful. Very pleased with the overall service.

Marta · 12 May 2026

5/5

Trustpilot

Charlotte Morgan

The ease, care and friendliness Charlotte Morgan creates from start to finish from viewing to completing on the rental I am moving into is outstanding. Such a pleasure to work with. Very quick response, great communication all round. Such a lovely experience. Thank you Charlotte :)

Raisie · 22 May 2025

5/5

Google

We had an excellent experience with Prospects throughout the purchase of our house. From start to finish, the team was professional, responsive and genuinely supportive. They kept us well informed at every stage, handled any issues promptly …

Richard · 16 January 2026

Agent replied · 16 April 2026

Hello Richard, Thank you for the lovely review for our Bracknell sales team. It's great to hear … More

5/5

Trustpilot

Positive first impression!

After less than a week in contact I have found the customer service at Prospect’s Aldershot office extremely helpful and far superior to what I’ve experienced with 3 months with another local agent (really hope it continues!) I haven’t been dreading picking up the phone and instead have felt listened to and positive about our house hunt which is a pretty specific brief!Dexter at Aldershot has been so helpful from the start - firstly in getting us the viewings and information that we need but also saving the day when we were stuck in heavy traffic on the way to our viewing and the original agent was going to have to leave and cancel our viewing due to timing restrictions - instead Dexter came out from the office and took over and let us have a proper look around the property and didn’t rush us even though it was a Saturday afternoon - this was so appreciated and I doubt many other offices would have done that for us.We’re only at the beginning of our buying and selling journey but I am definitely feeling more positive than a week ago! Thanks again!

Katie · 1 November 2023

5/5

Trustpilot

Nikki Gardner is always available and…

Nikki Gardner is always available and helpful!

Ms · 12 May 2026

5/5

Google

We had an amazing experience dealing with Prospect Bracknell, selling a property.Dealt primarily with Paul and on occasions other members if the team..everyone so helpful, reliable, professional and courteous..good communication throughout. Highly recommended

Julie · 16 February 2026

Agent replied · 16 April 2026

Hi Julie. Thank you for taking the time to leave this review and we're pleased to hear that Paul and the rest of the team in Bracknell were able to help with your property sale. All the best from the whole team at Prospect Estate Agents in Bracknell.

5/5

Trustpilot

The best I've ever dealt with…

By far the best estate agency I've ever dealt with. Beth took the time to listen and knew our house inside and out, she worked tirelessly in a difficult market to show multiple people round our home and was always on the end of the phone when needed. Paul was incredible when it came to pushing the sale over the line and I truly believe that it may not have happened without his efforts! Thank you Prospect Warfield 😊

Emma · 25 October 2023

5/5

Trustpilot

Selling my family home was always going…

Selling my family home was always going to be difficult for me but after our first meeting I knew that Beth from Prospect Wokingham was going to be my choice of agent. She proved to be professional and motivated but compassionate and caring at the same time making the process as simple as possible for me.Highly recommended, thank you Beth.

Harvey · 22 October 2024

5/5

Trustpilot

Professionalism Thumbs up !!!!!!

Since I started interacting with Nicola Dixon on the property management team , emails and phone calls have been dealt with a quick swift response , before they were very late in dealing with issues whatever they came up. Things have now been better with letting my property since I’ve been dealing with Nicola.

MOHAMMED · 12 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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