Leaders Bracknell reviews

★★★★★ 5/5

Trustpilot

Great experience

Leaders have been very helpful in helping me secure a property. They are all very keen to help with ample information needed, especially Luke, he was very patient and attentive to details when assisting me. Brilliant professional skills and excellent service👍

Mary · 29 March 2022

★★★★★ 5/5

Trustpilot

Fan of Leaders

Hi,I've been using Leaders now for just over 9 years, Selwyn and Vicki have been looking after my flat in all those years, I really trust them with everything they do, I have had some tenants come and go and also have had a bit of flood damage, during those stressful time both Vicki and Selwyn have stepped up to the plate and eased any difficulties by their all round professionalism, I was stressed and worried at times, but they delivered a speedy solution to any problem that there might have been, all together they are a good team, renting my flat out through Leaders is a smooth experience and one that I am happy with, Allan

Allan · 24 March 2023

★★★★★ 5/5

Trustpilot

Selwyn from leaders lewisham has been…

Selwyn from leaders lewisham has been such a great help so far in our flat hunt. Thank you!

Jess · 21 August 2026

★★★★★ 1/5

Trustpilot

Disgusted with the whole of the treHad …

Disgusted with the whole of the treHad given to us as landlord,s.Beal,s estate agent looked after &rented our property out at Woolwich close for 13yrs,had know problems at all with them first class in every way. We needed to rerent & put in in hands of Leaders,as they found tenant first.2021 for a year,the tenant they got for 1 year,left our place completely. Trashed.Leaders, took 3 week s to find out. Total neglect of duties.Cost us so much money.As was newly decorated thru out + new carpet s ,all trashed a rabbit was left in lounge ,had free run ,ate carpet ,peeded through out ,caused smell ,dampness thru out.As all windows were covered in cling film,no ventilation allowed.Been trying since then to get compansated for. We have had nothing.Don't touch them as renting agency.If u value your property or peace of mind,My husband & I r in our 70,s this was our pension pot.The stress has made us. I'll.Mr & Mrs Harriman.

Megan · 23 March 2023

★★★★★ 5/5

Trustpilot

Katie has been very helpful and…

Katie has been very helpful and understanding in helping me find a shared house! Even when I was half way through the process of getting a room but had to pull out for medical reasons! Great asset to the company!

Amy · 10 May 2022

★★★★★ 5/5

Trustpilot

Let by Finlay Rippin

Leaders and Finlay Rippin handled the letting. He was very responsive, easy to work with. The let was very quick and efficient. Highly recommended.

Mohamed · 11 July 2026

★★★★★ 5/5

Trustpilot

Hello

Hello. I wanted to write this review because I was and am very happy with this Agency and the staff I started working with. Want to rent or buy a house! Search Leaders Agency is top. Thanks a good day

Liviu · 9 May 2022

★★★★★ 5/5

Trustpilot

The whole team have been helpful

The whole team have been helpful, understanding and accommodating. Aleyna and Selwyn have especially been especially thoughtful.

Rasheed · 27 August 2026

★★★★★ 1/5

Trustpilot

Giving Leaders 1 star is even to much.

Giving Leaders 1 star is even to much.Unfortunately had to deal with these scammers for over 6 years. Trying to get them to sort out issues was impossible. Had to go direct with the landlord for the last few years.Took them 2 weeks to sort a boiler problem out. Had multiple problems with the roof and ceiling. Which the blatantly lied to the landlord saying it was sorted and it wasn't. They've deducted a check out charge from the deposit even though they didn't carry out a check out as the landlord wanted nothing else to do with them. I was also lead to believe that the only fees that they could take we're tenancy deposit, rent and holding deposit? Would avoid these scammers at all costs

Customer · 16 March 2023

★★★★★ 5/5

Trustpilot

Great service and assistance

It has been a pleasure working with Leaders. We have received fantastic service from the team and a special thank you to Douglas Urban who assisted us in finding the perfect home for our family. I would highly recommend working with Leaders!

Michelle · 20 January 2022

★★★★★ 1/5

Trustpilot

Avoid at any cost

Avoid at any cost Luton branch agent Mohammad , peace of rude, unprofessional nasty work Blackmailing clients, keep feeding me with lies for 2 months , try to force me to rent absolute ruined covers in mold property at Luton After waiting for place 2 months and seeing what a absolute state this flat is I refuse to rent it then he becoming rude and awkward avoiding to pay holding deposit back . Really waste of time and energy !!!!!!

Mr · 15 March 2023

★★★★★ 1/5

Trustpilot

Leaders northwich diabolical customer…

Leaders northwich diabolical customer service. Don’t reply half the time and when they do they just delay everything. Never a straight answer no apology for incompetence. Just blame everybody else. They never take responsibility for their mistakes.zero customer service unless they want money from you!! Oh and look at every response to a bad review all the same and no real soloution. So obviously no intention to provide customer service just a script!! All they do is ask for good ones from you hoping they will weigh out the bad ones! Which obviously they will when they are always asking for them! Customer service 😂

Customer · 15 March 2023

★★★★★ 5/5

Trustpilot

Great Experience - Ben Ironside

We have had a great experience from the very beginning from Ben Ironside. He has been incredibly helpful, professional and responsive.

Yas · 30 July 2026

★★★★★ 5/5

Trustpilot

Communication great

Communication great On the Day of move ran smoothly

Rona · 16 October 2026

★★★★★ 1/5

Trustpilot

AVOID!!!

Please avoid if you can and if you’ve got no choice, ensure you insist on physical viewing as they’re fond of advertising virtual viewing experience.You cannot trust their virtual viewing tour as they have a perfect way of concealing important information that could misinform you about the true state of the property.Don’t be pressured to sign any documents until you do physical viewing even if they say ‘there are many people lobbying for the property’ or ‘work is on going on the property’. Insist you want to view physically before you sign any contract with them!They don’t care about customers genuine concerns; they are simply after their own pockets.The greatest nightmare and most unpleasant experience for a first tenant in town.I will never recommend this agency!

Elijah · 12 March 2023

★★★★★ 5/5

Trustpilot

Thank you Daanish Hussain for excellent problem solving skills

We have been with Leaders since 2019, and have had numerous challenges as to the maintenance issues in our flat. Some got resolved but others just could not be addressed due to lack of interest from various parties till today until Daanish Hussain took charge of our property. He has undoubtedly unique skills dealing with multiple parties, putting across the issues clearly, taking time to do his own research, proactively dealing with everyone involved without any delay. His commitment to problem solving, resolving our longstanding issues undoubtedly demonstrates that he is an excellent property manager. The Leaders should be proud of having his services. As tenants, we are very grateful for taking your time to go into minute details, identifying the root cause of our issue and subsequently resolving it in the most amicable way which is fair and acceptable to all parties. Thank you very much. Really appreciate your commitment and problem solving skills.

Sunil · 11 March 2023

★★★★★ 5/5

Trustpilot

Great Customer Service

Amazing team . From start to Finish the two people that I worked with Richard and Malik have been amazing. Any concerns / issues they provide the right advise which eases pressure.

Sheetal · 10 March 2023

★★★★★ 5/5

Trustpilot

Great Experience

This is a great experience with Leaders at Nottingham Woodthorpe branch. Many thanks to Joelle Bates for helping us apply for the ideal property quickly with her professional service. She is very friendly and patient, and our communication was smooth and efficient, which sped up the application process and solved our concerns.

TIAN · 23 January 2024

★★★★★ 1/5

Trustpilot

I have had the most awful experience…

I have had the most awful experience with Leaders Southsea, I was due to move into one of their properties at the end of last month. We didn't get any update even when we call almost everyday to know how the process is going. Bear in mind we have made payments. We were told on the moving in date that they needed to fix something in the property and should take a week. Few days later we were told we can only get the key at 3pm on the new move in date. Now on the day we got another call to say the key won't be ready at 3 but 5pm now. So we have done from one week late, to 3pm and 5pm. No one is giving me any useful information and why or what the delay is about

MealsbyOg · 7 March 2023

★★★★★ 1/5

Trustpilot

Extremely poor management of property poor date protection

Extremely poor management of property, consequently very unhappy tenants but as landlords we cannot escape a punitive contract and therefore get better management for our tenants. End result the tenants will be given notice at the end of their tenancy period.Their data protection is horrendous we now have the bank details of another of their clientsSo to add to the above:Leaders faults:• Serious data breach.• Leaders have not carried out the 6 monthly property inspections as in our agreement.• Even when repairs were authorized Leaders did not check that repairs were completed by their contractors to a reasonable standard.• Tenants have informed of problems, but Leaders has ignored them.• Their property managers change with such frequency that neither ourselves nor the tenants have any reliable and consistent contact.• One property manager has already agreed that management has been poor which is why the property is now managed from yet another group in Manchester.And to top it all off we cannot end our contract with them without paying a punitive exit fee. Other landlords beware of what you sign.

S · 7 March 2023

★★★★★ 5/5

Trustpilot

Leaders were great

I was really pleased with the service I received when selling my property. Micheal was friendly and knowledgeable when he came to give me an estimate for my property, he was confident in what he thought and he wasn’t wrong. The property had an offer of asking price with in 5 days. Through to completing, the team at Leaders were great.

Elly · 7 June 2023

★★★★★ 1/5

Trustpilot

Awful - do not use

We experienced the most horrific customer service throughout dealing with you. It never at any point felt like anyone wanted to help us and the person who valued our house generally having an attitude and pricing it based on nothing more than what the last house sold for. Not interested at all in details of our house - if you didn’t want the sale don’t offer to value. We then had our offer accepted but the house price was reduced without even a message or call to let us know with context. When contacting they said were in the right to do what they what essentially. We were also scared in to inferring we wouldn’t be able to afford the house saying we needed full financial background checks above the standard. This wasn’t the case after a call. When collecting our keys we couldn’t actually reach anyone at the branch so had to turn up on a whim. I would NEVER choose to work with Leaders again and will be ensuring to share this with everyone and anyone selling or buying.

Danielle · 6 March 2023

★★★★★ 5/5

Trustpilot

We had a really good experience with…

We had a really good experience with Leaders Reigate, dealing mostly with Harriet S and Ella R - we signed up to many agencies in the area, and no other agency was as responsive and so proactive in sending us through available lettings and organizing viewings for us as Leaders were - very happy, and would use them again in future :)

Dana · 21 May 2024

★★★★★ 5/5

Trustpilot

My experience from viewing to moving…

My experience from viewing to moving has been super smooth with Leaders. They are reliable and the staff are extremely friendly. My agent Mohammad Abul Ahsan was very helpful and supportive throughout the reference checking process and moving process. The procedure is straight forward and systematic all through their website. Glad to have come across this agency during my house hunt.

Nishitha · 5 June 2023