Leaders Bracknell reviews

★★★★★ 1/5

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I would strongly advise anyone…

I would strongly advise anyone considering renting through Leaders to read the terms and conditions very carefully and proceed with caution.

Paulina · 5 August 2026

★★★★★ 4/5

Trustpilot

Really good service

Really good service. All staff i spoke to were pleasant and helpful. Rosey helped me out with a couple of issues and was lovely to deal with. Everything was extremely smooth when it could have been stressful.

Julian · 15 October 2022

★★★★★ 5/5

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Always get good service at Leaders

Always get good service at Leaders. The Property Management Team are always so friendly. I’ve dealt with Anna a handful of times now and can’t fault her service. Friendly, helpful, professional. What more could you ask for

Matthew · 13 October 2022

★★★★★ 1/5

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Leaders they are not. After several years in a tenancy…

After several years in a tenancy Leaders, the Landlord's Agent behave thusly.Landlord wants to sign a 12 month contract.Agency wants me to reapply for my tenanacy again via the lettings hub.No late payment, no bad debts, nothing like that. I have been demanded to complete the application process again in its entirity, all checks repeated as if I were a new applicant. This is the agencies doing. They demand a 2 weeks period to do this or they will inform the landlord of my failure to comply. You do not and should not be subjected to this treatment. Call Shelter for help they will advise and help you stop this.

Oooeeeooo · 7 April 2023

★★★★★ 5/5

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Debbie has done our last couple of…

Debbie has done our last couple of inspections and she is absolutely lovely. Always asks if there are any problems with the property.

Kaleigh · 21 July 2026

★★★★★ 5/5

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Zach from leaders Poole branch Is amazing to work with. Thank You Zach!

This was my first experience of letting home and must say Leaders are very very professional. Zach from Poole branch to whom I was dealing with and I can't Thank him enough for all that he does that too with punctuality... Thanks leaders and Thanks Zachary Braid, more power to you to help people who are seeking for home on rent...

Vineet · 4 July 2023

★★★★★ 5/5

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I had a good thought about Leaders and…

I had a good thought about Leaders and not to good about hub check reference . The leaders team was so amazing ,I want to point to person here Aaron Carlow he is absolutely amazing kind and respectful, I bother him asking lots of questions and asking for viewing the same property 3 times and he just said “yes of course see you there” also helping us to the process to rent dilly with everything so smoothly .And the other person is the secretary (I forgot name 😞) she’s sweetie even when I’m not happy with the delay of reference papers, but she’s make me fill respect and listen. Not good point for the process of renting is the reference hub They asking you the same question and papers for around 4 times or more and because of this miscommunications take more time than you can expect. But i truly recommend LEADERS STATE AGENTS. Cause we are whit them since we move to Southampton .

Sonia · 5 April 2023

★★★★★ 5/5

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Charlotte was a massive help!

Charlotte was a massive help!When asked to find out some info for me she got straight on it and kept me well informed throughout the whole process and my question was answered quickly.

Richard · 3 March 2023

★★★★★ 5/5

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Leaders at Woking property management team were excellent

Leaders at Woking were extremely good when I called them about my oven breakdown. Austyn liaised with the landlord and organised the repair in record time so now I can get back to baking my cakes again. Thanks Leaders

Dawn · 17 July 2022

★★★★★ 5/5

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Extremely professional

Extremely professional, helpful and just know how to put your mind at ease

Wayne · 25 September 2026

★★★★★ 1/5

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Don't sign with Leaders

Good service until you sign the contract, then they will ignore your calls, pretend to be on lunch breaks to avoid speaking with you, and act extremely unprofessional. They tried to charge us a £400 leaving fee when we ended our tenancy (even though this was never mentioned in the contract). After I had read through the contract and found the part that says we don't need to pay a fee, they dropped the charge and didn't even apologise for trying to con us out of £400. Most of the positive reviews seem generic, probably fake. I know most estate agents can be like this but these guys take it to another level. (I was with the Guildford branch).Once we left, even our landlord ended the contract with Leaders, they provide absolutely terrible service for both the landlord and the tenants.

JT · 3 April 2023

★★★★★ 5/5

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Excellent service dealing with Jade…

Excellent service dealing with Jade from Loughborough leaders . Made life so much easier in an extremely professional manner .Thank you Extremely happy with the customer service and how quickly the communication and maintainer has been . King regards x

Hannah · 30 May 2022

★★★★★ 5/5

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Selwyn from Leaders was very helpful…

Selwyn from Leaders was very helpful and helped me with my query. Thanks!

Sarah · 25 September 2026

★★★★★ 5/5

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Difficult situation with tenant

We had a difficult situation with our tenants. I spoke to George Batley. He was extremely good in understanding our concerns and made a phone call to help with the situation.This made me feel in good hands. Thankyou GeorgeSteven and Glynis

Mrs · 10 April 2022

★★★★★ 5/5

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Good people helpful and got us our…

Good people helpful and got us our first houes to rent and live in as a family

Lewis · 30 August 2026

★★★★★ 5/5

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Mike Kunzi & team

My experience with the team headed up by Mike Kunzi was handled professionally with regards to securing a tenant for my rental property. I have been with Leaders Bournemouth for a long time but the first time with the Poole office. Nothing was ever too much trouble & response times were timely would highly recommend & well done to the team r

KARAHAM · 1 June 2023

★★★★★ 5/5

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Great service!

Great service and very friendly staff! Libbi went above and beyond to help me and was an absolute pleasure to deal with! I am a very happy client and not much else to say other than 5 out of 5 stars given!

Amy · 15 February 2022

★★★★★ 2/5

Trustpilot

Generally poor service

Poor communicationReasonable fees, if they actually do what they charge you for. (they only carried out 1 out of the 7 property inspections they should have.They lied about their own terms and conditions and told me I had to continue using them while my tenant lived at the property (their own agreement says otherwise) They send and charge for contractors who do poor quality work. Things quickly broke and we were charged again, they also didn't do all of the work they should have.They tell you they work with reputable suppliers. They sent someone to price electrical work, they priced over £5,000 and said maybe more is needed following further inspection. I had other companies price this as I thought it was ridiculous and they both came in at around £800-£1000 to be complient. The companies I chose had lots of 4-5 star reviews. The company leaders sent had mainly 1-2 star reviews on google!They take a long time to pass on messages from the tenant.They break their agreement, admit to it (accidentally) then expect you to pay to end the agreement.1 positive, hence the 2 star rating. They did find us a tenant very quickly, although I assume that was likely more Rightmove's doing.All in all, a bad experience, I would highly recommend you look elsewhere for an agent!

James · 31 March 2023

★★★★★ 1/5

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I am a landlord and I have been paying…

I am a landlord and I have been paying leaders for a full management service on a flat in Ipswich as I live elsewhere. Every time there is an issue, I have to get involved because the people they get quotes from are eye wateringly expensive. Last issue, leaking toilet, £543 to supply and fit including no less than £78 call out charge. Local Plumbers did it for £273, I'd recommend them, by the way. When I queried if they had been to the property to inspect the work they said they'd phoned the tenant who was happy with the repair and, any way, 'Leaders employees were not trained to inspect works' A cooker just two years old, their 'electrician' deemed it 'unrepairable' due to parts being unavailable, rubbish. Last year they added an additional £11/month on my fees to pay for their employees 'compliance training', whatever that is. You'd think that would be included in the business model? I emailed them last August with my dissatisfaction and that I would be looking to move my business elsewhere, to which I received no reply. An indication of their commitment to service?

Icaros · 31 March 2023

★★★★★ 5/5

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Georgina Naylor

After recently moving in to a property we had an issue with our boiler and could not get it to work. I called my property manager Georgina naylor, she went above and beyond to ensure it was rectified the same day. She was extremely polite, friendly and helpful keeping me up to date with with everything

Ellis · 17 September 2024

★★★★★ 5/5

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leaders in Northampton 5* service

leaders in Northampton 5* serviceLillian (Lettings Negotiator)Lillian has been perfect from viewing to letting the property to myself the online portal application service is 10/10 given the fact I work nights and are in the next town to me the turn around time to be accepted was so fast couldn’t ask for anything more from this estate agents very happy tenant :):)

Adam · 30 May 2023

★★★★★ 5/5

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Simple and helpful

Simple and helpful, very reliable and will always go through them if I was to move place

K.P · 29 August 2026

★★★★★ 5/5

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Excellent customer service

I have had the pleasure in dealing with Jade Brasiewicz for a number of years now and such a pleasant and helpful Lady. Any queries I have had are always solved very quickly and nothing is to much trouble, I would highly recommend Jade as she is conscientious, honest and trustworthy making the business she is in extremely reputable.

Mem · 22 August 2023

★★★★★ 5/5

Trustpilot

Wonderful experience

What a great experience it’s beenlovely and friendly staff ( Emily Brooks )Emily has been a great help in setting up everything . Sh is such a great asset to Leaders.

Anny · 26 April 2023