5/5
TrustpilotCalum
Calum, Oswald and Kyle .Thank you so much for everything .You all did Amazing job.I will appreciate you specially Calum.You are the best.you knows what you are doing.kudos to you.Please keep it up.Thanks.
Trusted Agent profile · BRACKNELL
Verified
Leaders Bracknell reviews
★★★★★
6,228 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,228 reviews on 1 platform.
Reviews
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRizwan did an amazing job, 100% recommend!
What can I say, Rizwan Ali was amazing, took care of everything well, and kept us updated. I felt like he cared for us and was a genuinely nice person. Thank you so much for all your hard work, I hope that you will be rewarded by your company for the amazing work that you are doing.
5/5
TrustpilotThe team from Northampton were…
The team from Northampton were absolute stars in getting our 2 latest properties set up and let so quickly. I must mention Jolanta, Lillian and Kristian in particular for their hard work and dedication in supporting us.
Agent replied · 20 September 2023
Ian Coates, we are so happy to read such a great review about Leaders Estate Agents Northampton! We are always more than happy to assist you if anything else comes up. Take care!
1/5
TrustpilotPLEASE DO NOT LET YOUR PROPERTY WITH LEADERS
One of the worst companies I've ever encountered, who do the bare minimum, without any care for their customers, and focussed solely on their profits (£11m in their last tax year).
5/5
TrustpilotThe ladies at Leaders have been…
The ladies at Leaders have been wonderful, I'm in a bit of a sticky situation with my landlord and i've received nothing but support from the Loughborough team. I would like to recommend Iara in particular, i've been really taken care of. Thankyou so much!!
Agent replied · 20 September 2023
Dear Sarah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Katie
I owe a massive thank you to Leaders Cambridge and especially Katie, what a Superstar!My property was handled professionally with great communication throughout the whole process. People always complain how stressful moving is but Katie made it a breeze.Thank you again!
Agent replied · 20 September 2023
Dear Callum Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotTierney Sutton is our property manager…
Tierney Sutton is our property manager by Leaders..We had just moved worcester from a new country and background, Thank God i found leaders and such a competent manager to deal with renting and housing stuff, tierney guided us about billing and taxes with so much ease that it could make things understandible for us.. we are very grateful for service... Big Thanks...
5/5
TrustpilotGreat agency highly recommend
Great help especially our letting agency Harvey spoor has been great help and will continue to recommend and work with leaders
5/5
TrustpilotThis is now my 3rd property selling…
This is now my 3rd property selling with Leaders, Liam and his team are very personable and professional and kept me in the loop with every aspect of the sale hence the reason this is the 3rd time!
Agent replied · 20 September 2023
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAmazingly Helpful and Friendly Team
I can’t recommend Leaders in Faringdon highly enough. Millie was the agent that has been so helpful. Based on my situation, she made the process of renting a smooth and very efficient process. Big Thanks to Sharon, Millie and the whole team.
Agent replied · 20 September 2023
Thank you so much for your lovely review. We are so pleased we could help you & we hope you are getting settled in your new home.
5/5
TrustpilotWhole process was made easy and the…
Whole process was made easy and the leaders team have been really helpful. I had Bilal dealing with my case and any issues or questions he tried to get them rectified right away. Would defo recommend
5/5
TrustpilotFriendly, helpful & wonderful
As a first time buyer me and my partner didn't know what to expect or what we needed to do. Sarah and Angela were both there for us through it all, they helped every single stage to buying our first home including all the silly questions along the way. I really cannot thank them enough for all they did.
Agent replied · 20 September 2023
Hello Kat, many thanks for sharing your feedback with us. We are delighted you have been happy with the service of your local team and that they have been able to help you through the whole buying process of purchasing your first home.
5/5
Trustpilotgreat property manager
have a really attentive property manager (Vikki Goodwin).she is always accurate, If I need any work doing she happily takes care of everything, and keeps me updated at all times - I never need to chase up.never in the three years she has been managing my properties have I felt disappointed with the level of service she has provided.
Agent replied · 23 October 2024
Dear PaulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Vikki a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotReally helpful estate agents!
Just bought a fabulous property with the Arnold branch of Leaders and they couldn't have been more helpful, from arranging viewings at times I could get to, to keeping me up to date as the sale progressed, both Tayo and Yvonne were very helpful and knowledgeable and really nice people (not an essential point I know, but much appreciated!).
Agent replied · 20 September 2023
Hi Francesca, thank you for sharing your review of our Nottingham branch - we are delighted you had a good experience. At Leaders we strive to make the sales process as simple as possible when buying and selling a property, so it's great to hear that Tayo and Yvonne were able to assist in this way. We'll be sure to pass on your comments!
5/5
TrustpilotLeader's Faringdon.
Sharon and her team have been looking after my rental properties for a number of years and they have provided faultless service. Always quick to help. Their local knowledge is outstanding. I wouldn't hesitate to recommend them to anyone needing help in the rental market.
Agent replied · 20 September 2023
Dear Sarah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
Trustpilotnot able to rent due to being on universal credit
not able to rent due to being on universal credit and being refused which the woman would not say which is a discrimination and im allready renting a 500£ month and need to move asap
1/5
TrustpilotLeaders and their landlord are…
The agency and their landlord are completely unresponsive. It takes an unreasonably long time for them to send someone to the property to address issues reported through their portal. They don’t reply to emails, and their office lines are often unanswered or staff are frequently out of the office when called. Dealing with Leaders has been incredibly frustrating
Agent replied · 23 October 2024
Good AfternoonWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards Customer Care Team
5/5
TrustpilotOutstanding service…
We have had a chequered relationship with Leaders over the years and one particular issue was so serious it led to Aimee Taylor to step in. From the word go she understood the problems, empathised with our sotuat and set about resolving the issues. I cannot speak more highly of her professionalism, dedication to the task and positive spirit. Than you Aimee!
Agent replied · 29 August 2024
Dear AlanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotGreat service at Leaders Beckenham
Really happy with my experience buying a property from Leaders Beckenham. Lily and Adrian were extremely helpful every step of the way, prompt to respond to queries and went above and beyond in terms of chasing replies from other parties!
Agent replied · 20 September 2023
Dear RozCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLarisa Tilley in property management…
Larisa Tilley in property management was fantastic today.I reported a leak from our bathroom coming through our kitchen ceiling at 9am on Tuesday 31st August.By 9.45 it was all fixed and also had two new ball valves fitted in the loft tank.Absolutely brilliant service. Many thank Larissa.Colin Loveridge
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotLeaders - a trustable estate agents
Leaders is an estate agents devoted towards the rental market. They are organized and quick to respond to the demands of landlords in an efficient manner.
1/5
TrustpilotIf I could leave 0 stars I would
If I could leave 0 stars I would, they have made an absolute mess of our rental process, promising us we would be moving in before the house would be available due to them dragging their heels over all the relevant checks, and instead of asking for all the relevant paperwork and ID checks from day one they dragged this process out also, every time you thought they had all the paperwork they would come up with something else they needed! They are completely incompetent and this entire procedure has been made extremely stressful unnecessarily! would never recommend this company they are useless!
Agent replied · 20 September 2023
Dear Emma Branch,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotI had an amazing exprience from Malik…
I had an amazing exprience from Malik and he makes the whole process very seamless and easy. He is a fantastic guy.
1/5
TrustpilotDeposit Refund
7 weeks after handing back the keys, I still don’t have my deposit returned which the Landlord has stated should be fully 100% refunded.
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