Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
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5/5
TrustpilotVicky Goodwin is a credit to the company.
Vicky Goodwin is a credit to the company. always very helpful and very understanding and polite.π
Janette Β· 12 September 2024
Agent replied Β· 23 October 2024
Dear Janette ByrneCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotRobert of Leaders very responsive & proactive
Leaders are very responsive and Robert Perry is particularly effective in pre-emptively following up on any issues and anticipating the landlord's needs & expectations.
Tim Β· 22 April 2024
Agent replied Β· 29 August 2024
Dear Tim SamuelCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotMy third inspection by Debbie
My third inspection was carried out by Debbie and, as before, she is polite, friendly, and respectful. Always a pleasure to welcome her.
Jillian Β· 9 September 2026
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5/5
TrustpilotThank you
Leaders was a great help in the processing of the property. They are very supportive in all our enquiries. I would like to greatly appreciate Alfie Orvis who is always there for us to offer support in our needs especially to me when I had trouble in my account, he helped me a lot. To all staff of Leaders Thank you so much.
Eileen Β· 27 September 2024
Agent replied Β· 23 October 2024
Dear EileenCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Alfie a 5 star rating! Many thanksCustomer Care Team
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5/5
TrustpilotSteph was fantastic at resolving issuesβ¦
Steph was fantastic at resolving issues and letting my property. I would highly recommend Leaders as they were friendly, responsive, very knowledgeable and nothing was too much trouble. It is the best service I have received from an estate agent.
Gordon Β· 17 March 2023
Agent replied Β· 20 September 2023
Dear Gordon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotPhoned up regarding a rental propertyβ¦
Phoned up regarding a rental property and spoke to Millie (from belper branch I believe) very polite on phone and very fast to respond to emails making the process to the property I was applying for a much smoother process.
Cai Β· 14 March 2023
Agent replied Β· 20 September 2023
Dear Cai Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotAmazing company who are so supportiveβ¦
Amazing company who are so supportive and helpful. A special mention to Berry, we found a property we loved but ended up being too far so she offered to help us find somewhere closer to us. Was lovely and polite on the phone and through emails and was patient waiting for responses as I was at work. Really good experience!
Paige Β· 26 January 2024
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5/5
TrustpilotBilal was nice
Bilal was nice, friendly and was very helpful with any questions that we had. :)
Jessica Β· 24 September 2024
Agent replied Β· 23 October 2024
Dear JessicaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Bilal a 5 star rating! Many thanksCustomer Care Team
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5/5
TrustpilotMy overall experience with Leadersβ¦
My overall experience with Leaders Lettings & Estate Agents Leicester was fantastic. It made my move from Belfast to Leicester extremely smooth. Great service!
Adeogo Β· 17 April 2024
Agent replied Β· 29 August 2024
Dear Adeogo A. OlusanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotVery helpful staff from leadersβ¦
Very helpful staff from leaders bitterne really helped out with setting up my new tenancy Aaron and Mia were very helpful
Dean Β· 12 June 2024
Agent replied Β· 20 September 2023
Dear DeanLovely feedback for Bitterne and Especially for Aaron and Mia . Everyone is happy they could help. We really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
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5/5
TrustpilotA great team of staff
A great team of staff who are friendly, supportive and professional. Delicia is a real asset to the team who goes over and above with her customer service and is always communicating updates and guides you confidently through complex sales and purchasing processes. A pleasure to deal with.
Nicola Β· 21 April 2022
Agent replied Β· 20 September 2023
Dear Nicola,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
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5/5
TrustpilotQuality Service
Process of renting a flat made very easy, Aimee and the team were always very quick to respond to any queries I had.
Harvey Β· 4 May 2024
Agent replied Β· 29 August 2024
Dear Harvey BoxwellCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotFlat purchase
Just completed a flat purchase through Leaders. Everything went very smoothly. Didn't communicate much with the Branch or Sales Team after the initial offer submitted as all liaising was done through our Sales Progressor, Yvonne Cranny, who was very proactive in getting answers and keeping things moving for us, whilst offering advice and reassurance along the way. Thank you!
Julie Β· 12 February 2024
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5/5
TrustpilotJust a note to say thanks to leadersβ¦
Just a note to say thanks to leaders especially Mahema who have been very patient and understanding the last few months when I fell behind with my bills through being off work with Ill health. I always received an understanding reply and never felt pressurised . Thanks.
David Β· 27 May 2022
Agent replied Β· 20 September 2023
Dear David,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
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5/5
TrustpilotI just want to thank Luke and theβ¦
I just want to thank Luke and the awesome team at Leaders for all the help and support that they have given to my family and I. We are much appreciated my daughter and grandso are very happy and so are we thanks again Luke and team Leaders.ππ½
Jennifer Β· 8 April 2022
Agent replied Β· 20 September 2023
Dear Jennifer,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotHoney has not forgotten my need for aβ¦
Honey has not forgotten my need for a suitable property and has notified me timeously of properties that have become available. Thank you Honey.
Les Β· 8 April 2024
Agent replied Β· 29 August 2024
Dear LesCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotMy experience with Leaders letting
My experience with Leaders letting agents,Poole has been great,right from renting my first apartment ,then to my current apartment,where I met Oliver, Jake and Mike ,the team are so lovely and friendly and they helped my move in process run smoothly.
Marie Β· 23 January 2023
Agent replied Β· 20 September 2023
Dear MarieCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotHad a viewing with Calum today
Had a viewing with Calum today, he definitely smashed it as I made an offer immediately! Very nice and prepared!
Simone Β· 24 September 2026
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5/5
TrustpilotThe Team in the Cambridge Branch wereβ¦
The Team in the Cambridge Branch were superb. There extent of knowledge and professionalism really impressed us. A letting agency you can trust. They quickly answered any queries we had over the phone or via emails. I wouldnβt hesitate to use them again. The whole process was stress free.
T Β· 10 February 2022
Agent replied Β· 20 September 2023
Dear T. Brazier,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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5/5
TrustpilotHave rented through leaders for manyβ¦
Have rented through leaders for many years having two properties that have full management cover. Over the years I have used lily Seymour , who has been very professional and her follow up on all issues has been first class.
Colin Β· 7 May 2026
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5/5
TrustpilotLeaders were exceptionally in terms ofβ¦
Leaders were exceptionally in terms of supporting us to find a place to stay. I was completely impressed with their professionalism and customer service. I highly recommend this group of people. A personal thank you to Faith for all her hard work π. Really appreciated
Mandla Β· 17 October 2024
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5/5
TrustpilotJolanta & Lillian
Jolanta, Lillian and the team made letting Dad's bungalow as straightforward as they could; guiding us through everything from the paperwork to the small jobs at the property. As we do not live locally, I feel confident entrusting the ongoing property management to them/
Natalie Β· 26 September 2022
Agent replied Β· 20 September 2023
Natalie Miller, thank you for your kind review; we are happy to pass along your comments to the team here at Leaders Letting Agents Northampton!
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5/5
TrustpilotLeaders helped me find a place soβ¦
Leaders helped me find a place so quickly and the whole process was smooth, becca and Steph really helped and had amazing customer service
Demi Β· 28 August 2026
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5/5
Trustpilot5 Stars!
Morgan Cummin has been amazing in facilitating my move to my new home.Sheβs been so co-operative with dealing with my queries and anything I did not understand, she was really quick to respond. Thank you so much Morgan, really appreciated your assistance.
Alisha Β· 9 December 2022
Agent replied Β· 20 September 2023
Dear AlishaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.