Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotReally honest in information and doing…
Really honest in information and doing well to find a new home.thank you Alex for your efforts.
Ashna · 23 September 2024
Agent replied · 23 October 2024
Dear AshnaWe are very happy Alex provided you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotThank you to the Lettings Department
The Lettings department at Bognor Regis were very efficient, and extremely helpful. They were always polite and responded to emails quickly.
K · 17 July 2024
Agent replied · 29 August 2024
Dear K BlackwellCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotI had a fantastic experience working…
As someone navigating the property market for the first time, I felt incredibly supported by Methembe at Leaders. They were patient, answered all my countless questions, and provided transparency throughout the entire process. Professional, friendly, and truly client-centric.
Anette · 9 June 2026
★★★★★ 5/5
TrustpilotGrace was very accessible
Grace was very accessible, as a first time renter had numerous questions which she was able answer and support in a very timely manner.
Frances · 22 May 2024
Agent replied · 29 August 2024
Dear FrancesCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from all the staff in Leamington Spa, especially Sara Tasker. She talked us through the process, was always available and quick to answer any queries and help with her knowledge of the local area. She made the move to a new location a lot less stressful.
Dorothy · 20 July 2022
Agent replied · 20 September 2023
Dear Dorothy,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThanks so much to Ronnie, Oliver and the entire team
I cannot thank Ronnie and Oliver (and the team at Leaders, Poole) enough for their excellent customer service and support - they made the process of finding (going out of their way to find and flag properties to me) and securing a property almost effortless. At all times faultless in their professionalism and tireless in their willigness to help; thanks so much to you and the whole Leaders team.
Karl · 1 August 2023
★★★★★ 5/5
TrustpilotChris Love
For the past 18 years I have dealt with Chris Love at Leaders Estate Agents in North End, Portsmouth. Previously, I had no experience of letting out property, Chris guided me through the whole process - friendly yet professional, finding me the right tenants for my property. I would have no hesitation about recommending Chris or his staff.
Susie · 6 October 2020
Agent replied · 20 September 2023
Hi Susie, thank you for your kind review; we are happy to pass along your comments to Chris Love and his staff at North End, Portsmouth. We are pleased that you received a professional and friendly service from Chris and appreciate you taking time to provide such positive feedback.Thank you from the Customer Relations Team
★★★★★ 5/5
TrustpilotHouse Search for Renting
I’m extremely impressed with the service provided by Selwyn and Macy in arranging property viewings. Their response was incredibly quick, prompt, and efficient, especially considering it was a Sunday!
PALLAVI · 9 August 2026
★★★★★ 5/5
TrustpilotFirst Class Service from St Ives
I’ve dealt with Leaders for years, in particular Amy in St Ives. She’s always looked after me and is so friendly and helpful. An absolute pleasure and dream to deal with and has always been there when I needed her. First class service! Wouldn’t want anyone else looking after my property
Dawn · 9 February 2022
Agent replied · 20 September 2023
Dear Dawn,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotVery professional and very responsive…
Very professional and very responsive to any issues that arise
Gareth · 7 May 2026
Agent replied · 14 May 2026
Dear Gareth
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotVery easy process
Very easy process. Great support all the way
Pip · 22 May 2026
Agent replied · 29 May 2026
Dear Pip Dade
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotLeaders- Woodbridge
Hannah has been very helpful in helping me move out for the first time into a flat, she is always happy to answer any questions you ask, with quick replies too. Very friendly, approachable & lovely! Thank you Hannah for all your help😊
Georgia · 18 January 2023
Agent replied · 20 September 2023
Dear GeorgiaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotProfessional Efficient Service
Delighted with the professional service I received from Leaders of Sutton. I have nothing to complain about. Michael is excellent. Dedicated, efficient and very professional. I use Leaders just for finding suitable tenants for me as I like to manage my own properties. Their rates are very competitive to others and everything is completed by the book legally. I will use then every time.
Mrs · 2 March 2017
Agent replied · 20 September 2023
Hi Fiona, we are so pleased you have been happy with the service from our Sutton branch. Thank you for taking the time to share your feedback.
★★★★★ 1/5
TrustpilotI used to rent my property in Eaton…
Shelley · 21 May 2026
Agent replied · 29 May 2026
Dear Shelley Needham,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 3/5
Trustpilotmartin lawson is amazing so helpful…
martin lawson is amazing so helpful friendly calm even when im in a panic coz of A.I automatic emails from partners
Trixy · 29 September 2026
★★★★★ 5/5
TrustpilotI.m working for 24 years …
James and aleyna whose very gretful i appreciate.
Serges · 21 May 2026
Agent replied · 21 May 2026
Dear Serges
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotPiers was incredibly helpful and very…
Piers was incredibly helpful and very pleasant to deal with during the process of securing the property.
Tim · 12 September 2024
Agent replied · 20 September 2023
Dear TimCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotTori at Loughborough is a star!
We received excellent customer service fromTori at the Loughborough branch, who went the extra mile for us, was conscientious and on the ball! We have had quite the negative experience with lettings at Frank Innes in Loughborough and Leaders have beat them hands down with customer service. Thanks Tori!Lauren and Cortney
Lauren · 27 January 2022
Agent replied · 20 September 2023
Dear LaurenCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotMalik Miah is an outstanding…
Malik Miah is an outstanding professional whose attention to detail and follow up is consistently stellar.
Lee · 28 September 2024
Agent replied · 23 October 2024
Dear LeeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotI cannot thank Natalie and the team at…
I cannot thank Natalie and the team at leaders Warrington for all their help in trying to place my Father in a suitable home. Natalie and the team went over and above in warmth and curtesy which really helps to take the edge off quite a stressful experience of moving. I would 100% recommend the team here. Thank you! Kate.
Kate · 19 February 2024
★★★★★ 1/5
TrustpilotI found it very had to do online stuff
Tracey · 12 May 2026
Agent replied · 14 May 2026
Dear Tracey Margaret "Teeps" Paulso
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 3/5
TrustpilotLack of Attention to detail
As landlords we have had problems with Leaders suddenly adding extra charges and also generally a lack of attention to detail . I find myself having to be on top of everything to make sure nothing is missed which kind of defeats the purpose of a fully managed service. However on the positive side Tikal is always very responsive and helpful when I have been in contact.
Karen · 7 September 2023
★★★★★ 5/5
TrustpilotI met Berry from Leaders when she…
I met Berry from Leaders when she valued my property for rent. Berry is passionate about her role. Her advice was really valuable. Thank you
Christine · 19 April 2024
Agent replied · 29 August 2024
Dear Christine WatsonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotClaire and the team was abouslute…
Claire and the team was abouslute fantastic when we was selling our house sold a few houses in the past and always had stress .this time was stress free another team member was sue done everything for you. So glad we had leaders gave my brother in law to sell his house last month was sold in 2 weeks full asking price. Highly recommended great service great prices great staff.
Lee · 15 June 2023
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