Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRebecca Jones was always very helpful
Rebecca Jones was always communicative and helpful. She sorted out the issues that arose from the tenancy well.And the Leaders agency always communicated clearly and on time.
Chris · 17 April 2024
Agent replied · 29 August 2024
Dear Chris MillsCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHoney at Leaders New Milton.
Every step of the way Honey has been pleasant easy to communicate with and always on the pulse. What a pleasure to deal with with her. Well done.
Herbie · 28 March 2024
Agent replied · 29 August 2024
Dear Herbie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotLeaders in St. Ives
Tawnee was our main contact there at Leaders estate agents and she was the ideal person to deal with and sorted our queries and concerns. Great person and very friendly, made our experience with Leaders a pleasure.Would definitely come back to her if we needed anything in future.
SR · 10 September 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 5/5
TrustpilotI have recently let a house and I had a…
I have recently let a house and I had a really nice and helpful experience.Thanks to Malik it all went very well.
Bogdan · 19 July 2024
Agent replied · 29 August 2024
Dear BogdanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Malik a 5 star rating! Many thanksCustomer Care Team
★★★★★ 1/5
TrustpilotNot recommended at all!
Not recommended at all!! Specially their No Deposit Option is a real money scam. Never got any discount they promised. Also we been told that I could cancel it any time, now saying that I can’t cancel it before a certain period of time. Such a waste of money.
Ahmed · 29 July 2022
Agent replied · 20 September 2023
Dear Ahmed K,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotLike always great from Leaders
Like always great from Leaders.
OLO · 24 June 2026
Agent replied · 30 June 2026
Dear Olo
We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGood service and support
Mrs · 1 July 2026
Agent replied · 8 July 2026
Dear Mrs Rajeswary Vengadasalam
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotThank you Tikal.
Thank you Tikal for your patience and help in negotiating a share of work between our own house and one managed by Leaders..It was quite complicated but we were pleased with the outcome.
Peter · 5 December 2023
Agent replied · 29 August 2024
Dear Peter and Rhona FearCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotFirst time renting a property and I…
First time renting a property and I couldn’t have had a better experience with the help at hand. The woman dealing with everything Emma Thomas was a delight to speak too, handled everything quickly and made me feel at ease about such a new/scary and exciting experience. Highly recommend to anyone.
Aaron · 14 April 2022
Agent replied · 20 September 2023
Dear Aaron,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotJake and Selwyn have been very helpful…
Jake and Selwyn have been very helpful to us on our flat hunt so far! Communication has been good and quick, thanks both!
Erin · 25 September 2026
★★★★★ 5/5
TrustpilotVery helpful and informative
Nicola · 29 June 2026
Agent replied · 3 July 2026
Dear Nicola Elam
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotMy property is managed by Leaders and I…
My property is managed by Leaders and I would like to give the team a positive shout out for responding to any queries I have had. In addition to this I would like to mention the prompt informing of the correct contractors who will carry out specific repairs on rented property. Thank you to Aimee Taylor who I have always liaised with since 2022. Much appreciation!Thank you.
Kay · 17 October 2023
★★★★★ 5/5
TrustpilotLeaders helped me to find the perfect…
Leaders helped me to find the perfect family home. Katarina and Maddie were instrumental in helping me to secure a beautiful home for a fantastic price. I wouldn't have looked at this house without their suggestion as it was way over budget however, they negotiated a brilliant deal for me and I couldn't be more grateful ladies - thanks very much.
Lynne · 28 February 2024
★★★★★ 5/5
TrustpilotRenting a room
House finding process was very prompt and straightforward with leaders group. Jack my advisor kept me posted about everything. He was friendly and professional. He found the house best fitted my needs and requirements. He always answered all my questions. I had an amazing experience with leaders because jack was understandable and knowledgeable. The business also has the best day rates by far, so I recommend them 100%
Varsha · 15 August 2024
Agent replied · 29 August 2024
Dear VarshaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Jack a 5 star rating! Many thanksCustomer Care Team
★★★★★ 4/5
TrustpilotLeaders Letting experience
All the details were provided prior to initiation of the process so everything is transparent. And the consultant Bilal Raqeeb was good in providing the required support.
Arul · 8 April 2024
Agent replied · 29 August 2024
Dear Arul SaravananCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat property manager
Sophie Conway is always helpful and goes beyond expectations! Leaders are lucky to have such a committed property manager.
Christine · 28 August 2024
Agent replied · 23 October 2024
Dear ChristineCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotWell......I got satisfaction.
I can only offer the highest praise for Leaders at Sutton. My flat was empty for less than month. The manager, Jackie and her team with Monica found me an ideal tenant, did all of the many checks and they were in occupation in no time. Thank you for relieving me of all the stress.
Michael · 31 July 2021
Agent replied · 20 September 2023
Dear MichaelThanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
★★★★★ 5/5
TrustpilotIncredible service
Made the process of moving so easy! Couldn't recommend enough!! Chloe, Simone and Sophia are incredible and so helpful for with the process made it a lot less stressful!
James · 14 August 2026
★★★★★ 5/5
TrustpilotAs a Tennant Leaders are second to…
As a Tennant Leaders are second to none, Debbie has Always carried out my inspections she is courteous and very professional a Credit to Leaders.
Allen · 9 September 2026
★★★★★ 5/5
TrustpilotExceptional performance
This service was seamless and exceptional . My experience was positively amplified by the exceptional service of the staff in terms of follow-ups and politeness, and my gratitude goes especially to “Cristina Herman,” she’s just so lovely.
Daniel · 19 June 2026
★★★★★ 5/5
TrustpilotIt's a great one ever since I join
It's a great one ever since I join Leaders, response to your needs swiftly and always check on your needs in your home
Suadat · 21 September 2026
★★★★★ 5/5
TrustpilotSERVICE WITH COMPASSION
What has made my experience great, particularly in the last couple of years has been the excellent and compassionate service I've received from Chloe particularly.
A · 8 September 2026
★★★★★ 5/5
TrustpilotThank you Katie !…
Leaders are a great company if you’re looking for somewhere to rent in Cambridge. I dealt with Katie who was extremely efficient and professional, kept me informed all the way through the letting process and nothing was ever too much trouble for her. Thank you again Katie
Neil · 12 September 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We really appreciate it!
★★★★★ 5/5
TrustpilotHonestly Can’t Fault a Single Thing
Honestly can’t fault a single thing from Leaders Leamington Spa when looking for a rental outside London for 12 months. The level of service received from Jenny as a Trainee was absolutely flawless, keeping me up to date at every stage and she is a true credit to Leaders.
Mr · 17 June 2022
Agent replied · 20 September 2023
Dear Mr Bullivant,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.