Leaders Bracknell reviews

★★★★★ 5/5

Trustpilot

The tour with the lady Shannon was so wonderful. All questions i asked was answered. Love it

The tour with the lady Shannon was wonderful. She took her time to explain any questions I asked. So good .

Lindarose · 20 June 2026

★★★★★ 5/5

Trustpilot

Jake and Selwyn were a pleasure to deal…

Jake and Selwyn were a pleasure to deal with :-)

Olga · 3 September 2026

★★★★★ 4/5

Trustpilot

Leaders were good

Leaders were good, sometimes too many emails from different people and they didn’t contact to let me know when I could collect the keys, I had to chase them. But everything was sorted when I asked for it to be.

Ashley · 29 May 2026

★★★★★ 5/5

Trustpilot

As a contractor collecting keys on a…

As a contractor collecting keys on a Saturday - staff are limited - Adam was absolutely brilliant and went above and beyond to make sure the keys were located and all with a smile - he is a credit to the business and Lettings - Thank you Adam you were so helpful

Karen · 19 August 2024

★★★★★ 5/5

Trustpilot

Absolutely brilliant experience!

After being given notice on my tenancy from a different estate agent I was literally in bits at losing my home after 5 years. Step in...Leaders of Ipswich. They found me a home to rent for myself and my 2 cats extremely quickly. Viewed property on 02/10 - I move in on 23/10. Bobby Sheriff, an apprentice with Leaders, has been absolutely amazing. He has been extremely helpful and keeping me up to date with everything about my move, from the initial viewing to signing the tenancy. I could not wish for a more friendly and stress-free experience. Thanks to Bobby and the team I am now excited to be moving into my new home in a couple of days and settling my cats to their new environment. Excellent service, thank you.

Gav · 21 October 2024

★★★★★ 5/5

Trustpilot

The two chaps in the Halstead Branch…

The two chaps in the Halstead Branch Tom and Nathaniel were very polite, and helpful and did everything they could to help us through a long drawn out and difficult purchase, always getting back to us as quickly as possible.But we would never use an affiliated house conveyancer again…though we do understand that these people are no longer affiliated.Our recommendation……use Tom and Nathaniel but find yourself a good local solicitor to do your conveyancing!

Mrs · 9 April 2023

★★★★★ 1/5

Trustpilot

Avoid this Letting Agency - Very disappointing experience

I decided to engage Leaders, Cambridge for the purpose of letting our property in November 2025. Unfortunately, and contrary to my initial expectations, the experience of dealing with this agency was generally very poor and disappointing.

Tony · 26 June 2026

★★★★★ 5/5

Trustpilot

The best letting agents (featuring Joe Mayle!)

Great service, from viewing to completion. Very patient agents- no question is too stupid, and nothing is too much trouble for them to help. Joe Mayle was absolutely fantastic. From first looking at the house I wanted to rent, to moving in within three weeks (amazing). Cannot recommend highly enough.

Sophia · 18 September 2024

★★★★★ 5/5

Trustpilot

Professional and supportive. I am moving out and looking for…

I am moving out and looking for accommodation. Selwyn was very responsive and ready to help me even on Christmas Eve. While many agents did not respond to my calls or messages, he was professional, supportive, and helpful. Thank you for your help.

Lewawi · 24 December 2025

★★★★★ 5/5

Trustpilot

Callum and Shannon have been amazing…

Callum and Shannon have been amazing helping me with house search from the onset. They got for me a perfect accommodation suitable for my family, their level of support was amazing and I am really grateful for all their professional assistance and help, and I would like to recommend Leaders Estate agents to my friends who are looking for good estate agents. Thank you so much once again Callum & Shannon. You’re a star!

Ferdinand · 12 May 2026

★★★★★ 1/5

Trustpilot

Do not rent from this letting agent

Do not rent from this letting agent. We were let a property that was not in a good condition although the Inventory received after moving in said fair condition. It transpired that the Block had known maintenance issues, leaking windows causing a dangerous flooring hazard, heating and hot water issues, drainage issues plus many other failed fittings and appliances.After 6months stress and inconvenience we gave notice to leave the Property on the grounds it was not fit to live in.Although Tenants should be protected under the Landlord and Tenant Act from defective properties we were unable to leave the property without a large Penalty and now after 7 months leaving the property we are still fighting for our rights to have rented a safe and free from hazards home.Leaders claim to be professional managers but they’re not. Their business model is “pass the buck”. They try to blame the Tenant for problems not getting fixed.Everything is sub-contracted out to other companies, whom they blame whenever there’s an issue, meaning they don’t actually have to take responsibility for anything, including representing and dealing with bad Landlords who do not look after their properties and not being honest with potential Tenants.Beware

HC · 30 August 2022

★★★★★ 5/5

Trustpilot

One very dedicated property manager

I want to acknowledge one very specific Leaders property manager whom I have been working with for some time. This is, Jade Brasiewicz, who impresses me as one of the best operators in the lettings team. Jade is a patient and courteous manager and I have no hesitation recommended her to other landlords. Having had about 9 previous property managers within the Branch over a short period of time and I was well rewarded to have been allocated Jade. She has had to take responsibility for the many challenging activities that come up when managing an HMO, and she has done so willingly and with good heart. The 5-star review is specifically for Jade, she deserves the recognition

Steve · 17 October 2024

★★★★★ 5/5

Trustpilot

Ellie was highly professional during…

Ellie was highly professional during the property visit today.

Kay · 7 September 2026

★★★★★ 2/5

Trustpilot

Our first experience of renting

Our first experience of renting. Le3aders seem to think that being a tenant defines your life and everything has to revolve around it. Mis sold the deposit insurance scheme when we would have happily paid a deposit. There is no benefit to the tenant at all for this scheme it is just their way of clawing back tenant fees that they can no longer charge. Unfair charges for a small amount of post checkout cleaning and the usual threats if not paid on time. Not a good experience if you are a tenant who just wants to get on with life and who pays rent their on time. UPDATE: since posting this review Leaders have replied with their usual pro forma platitude given to anyone who is dissatisfied with their service. Sums up this uninterested corporate organisation.

Mark · 25 August 2022

★★★★★ 1/5

Trustpilot

Find a different “property…Find a different “property manager/letting agent”

Find a different “property manager/letting agent”.Leaders claim to be managers but they’re not. Their business model is “pass the buck”. Everything is sub-contracted out to other companies, whom they blame whenever there’s an issue, meaning they don’t actually have to take responsibility for anything.You’ll end up spending as much time managing this company’s managers as you would if you managed the property yourself. You’ll have to constantly bombard them with emails and phone calls to get your questions answered and when they eventually do, they’ll just pass the buck (see above).When I stopped renting out my property I asked Leaders (several times) to return the keys to me. Months later, I’m still waiting. It seems it’s beyond the wit of these people to put my keys in an envelope and post it.This year’s property maintenance invoice arrived months late… and then only after the property maintenance contract was moved to another company because the service Leaders offered was so poor.Leaders has a constant churn of staff, which means that no-one ever “gets to know” your property and therefore cannot manage it properly. The fact that they can’t hold on to their staff speaks volumes.I stopped doing business with Leaders because I sold my property but, had I wished to continue renting out my property, I would have found a different, more professional, property manager/letting agent.

Nickles · 24 August 2022

★★★★★ 1/5

Trustpilot

I can see Leaders arranged some people…

I can see Leaders arranged some people with incentives who have no integrity to come and write good stuff about them they are professional scammers avoid them at all cost becareful when dealing with them .

AJ · 23 June 2026

★★★★★ 5/5

Trustpilot

Our agent Harvey was a joy to deal…

Our agent Harvey was a joy to deal with. He was responsive and efficient.

Elizabeth · 3 August 2026

★★★★★ 1/5

Trustpilot

Not impressed!!

Apart from the fact they hardly ever answer the phone, I'm not impressed with Leaders Derby. I had a property viewing arranged which was confirmed by text but nobody turned up and phone calls go to answerphone which is par for the course with Leaders as arranging the viewing was a nightmare in the 1st place. I certainly wouldn't let them manage any of my properties!UpdateIn response to Leaders reply (where they requested I call the manager, Emma) I've tried to call 11 times.. most go to an answerphone which asks for a mailbox number (?) and the others just get cutoff 🤷🏻‍♂️ I did eventually get them to call me back through the Sales office and Joe put the phone down on me when I was explaining how disappointed I was with their service.. thanks Joe.

Si · 15 August 2022

★★★★★ 5/5

Trustpilot

Excellent customer service!!!

Excellent customer service!!!! We found a property on right move that we wanted to view and from the very moment I called up Kristian was extremely helpful and knowledgeable. He managed to get me in for a viewing within 2 hours (property was vacant) and whilst there was very knowledgeable on the layout & the landlords requirements. From then on we decided we wanted to proceed with the rental & the process was extremely smooth. Kristian and his team kept my husband and I up to date with every stage & sent over the links so we could upload our details so the referencing process could commence, all in all a very quick turn around all whilst they were on the end of the phone or email for any questions or help we needed. A Star for service and I highly recommend these letting agents to everyone!

Shannon · 12 August 2022

★★★★★ 5/5

Trustpilot

Lowestoft leaders

To the guys that work at Lowestoft branch they where brilliant from start to finish went above and beyond to help with everything they could especially having a few problems my end I was ready to give up and these guys pushed every door to make sure I got what I needed i still cant thank them enough

Steven · 29 August 2026

★★★★★ 5/5

Trustpilot

Great service

We were very impressed with the local branch helping us find our home. Having viewed several houses through them they were able to understand our preferences and find properties which matched our criteria. We only had a couple of emails from the move manager and mainly dealt with Nathaniel at the local branch. Lifetime legal is an expensive option for ID checks and in my view should be optional against a simple ID check if you don’t need the additional services.

Rosie · 7 August 2022

★★★★★ 5/5

Trustpilot

Holly - Bromsgrove Listers

Me and a friend had plenty of viewings yesterday, with one including a property that was being rented out via this estate agent. We were greeted at the property by Holly, who I have to say was excellent at her job.

Ryan · 15 May 2026

★★★★★ 5/5

Trustpilot

Leaders are great, Jack is superb!

Leaders have provided a first class service, especially Jack in lettings. Nothing was too much trouble and his knowledge of the local property market was extremely valuable to us on our search for a new home. He helped with every aspect of the search and move in and provided us with all the tools needed for a smooth rental process. A really great branch and a really highly skilled property professional they are lucky to have on their team!

Max · 15 September 2022

★★★★★ 5/5

Trustpilot

Debbie is always polie and friendly…

Debbie is always polie and friendly when doing her inspections, asking if there are any issues. 🙂

Customer · 11 July 2026