Leaders Bracknell reviews

★★★★★ 5/5

Trustpilot

Support was great with our application

Deshani · 9 October 2026

★★★★★ 4/5

Trustpilot

I have dealt with chloe keeping

I have dealt with chloe keeping, during my interaction with her, i can never get tired of her, she is so warm and kind each time i have engaged with her, she is so lovely and easy going to talk to, i feel so comfortable dealing with her, she is a true proffessional i must say. I give 4/5

Richard · 7 September 2026

★★★★★ 1/5

Trustpilot

We dont recommend leaders because of them we are facing serious issues.

We would like to start mentioning that because of Leaders mis-representation and not disclosing the information to our Sales agent we are facing lot of issues and huge losses of the property that was sold to us by the sales agent.we don’t recommend anyone going through them or else you will face lot of issues, like what we are going through now. We have completed 9weeks ago but facing lot of issues due this agency.We were shown HMO property through our sales agent where Leaders were managing the property, initially we were shown all the rooms except one room when we asked the agent they mentioned that tenant was not feeling well.Then we asked if the room is in good condition and there are no issues, they mentioned it is in good condition and no issues. They were talking very diplomatically and nicely at the time of purchasing we didn’t know and we thought they were giving correct information but they broke our trust and honesty.Seriously they have not disclosed lot of information to us through the solicitors and even the seller didn’t disclose the information which we didn’t know when purchasing the property we thought they were telling truth but that was not correct and there is no way to find it unless disclosed.After the completion of the property, we found several surprises and this agent didn’t do there due diligence and played on our honesty and the Room1 where they said that tenant was not feeling well, but actually after completion when we spoke to tenant, tenant mentioned she was fine and she would have showed if she was asked to show the room.The room which the agent didn’t show purposely telling room is good has lot of works which costs between £15000 to £20000 which was a shocking surprise. Also there were several issues in the house where they didn’t address the issues like leaking radiator for a year, leak in the bathroom for year not addressed and caused the issue for the ceiling and there are two tenants not paid rent for a while, where they mentioned they paid rent but that is not so, no deposits are taken but they mentioned in the information sheet that deposits are taken.We heard from the tenants this agents didn’t respond or resolve the issues.There are more issues as well which were not disclosed, There is lot to mention.But As per the Consumer Protection from Unfair Trading Regulations 2008 Act they haven’t provided all the relevant information.Please I never thought I would be writing this review but seriously we are facing lot of issues because of this miss-sold property.We just want to give heads up to the prospective peopleWe have dealt with other estate agents but never faced the issues and they were very clear about all the condition of the house and showing every room in detail.

Consumer · 16 November 2022

★★★★★ 5/5

Trustpilot

I had a great experience working with…

I had a great experience working with this real estate agent while renting my home. They were professional, friendly, and always available to answer my questions. The entire rental process was smooth, efficient, and stress-free thanks to their support and expertise. I truly appreciated their honesty, attention to detail, and excellent communication. I highly recommend them to anyone looking for a reliable and dedicated real estate agent.Malik Miah

Mr · 8 July 2026

★★★★★ 5/5

Trustpilot

Satisfied with Bilal Raqeeb

I had the chance to land on Bilal Raqeeb. His professionalism and his kindness made the renting journey a pleasant one .Between viewing moving in, Bilal made things easy and clear. I definitely recommend his services and I will go back to him should I need a property in the future

Anna · 1 October 2024

★★★★★ 4/5

Trustpilot

Leaders Manchester Rosey Turner

Having been with Leaders for a number of years. I have found them to be a bit hit or miss however my view has changed based on one of their Managers namely RoseyTurner who has been managing my property for the last couple of years. She is a breath of fresh ai,r professional receptive and always follows though on requests with appropriate updates. She is a real asset to the organisation and definitely a reason I decided to stay with them. I think the team in Manchester is very fortunate to have such an employee a real star.

MAM · 13 November 2022

★★★★★ 5/5

Trustpilot

As a new Landlord to Leaders from day…

As a new Landlord to Leaders from day James from the Kenilworth/ Coventry branch came out to view the property his service and manner with no doubt stood out and was far superior to other agents. Throughout the onboarding process Leaders have kept us informed and been extremely patient with us due to the state the property was left in by our previous tenants. James has been extremely helpful and very prompt at replying to all our queries.

Harj · 23 January 2023

★★★★★ 5/5

Trustpilot

Excellent service

Our point of contact, Fiaza was very helpful, supportive and displayed an impressive level of professionalism in helping with our rental application and experience.

Olajesu · 9 June 2026

★★★★★ 5/5

Trustpilot

Just wanted to leave a thank you for…

Just wanted to leave a thank you for Matthew Jelley at Leaders on Western Road, the most helpful team member I’ve come across, he went out of his way to provide information that I needed after I had ended tenancy through them in order to supply another company with information. I’m very grateful for his hard work and perseverance especially as this was after business with leaders had finished. Thank you Matthew! You really made a difference for me.

Gemma · 16 December 2022

★★★★★ 2/5

Trustpilot

Bought a property via Leaders about 6…

Bought a property via Leaders about 6 years ago. Tenant in place and Leaders were the agents. No problems since then. This changed when the Tenant Fees Act came in. The service fell away as staff became part time or left. Problems with accounts and previous service (such as a reminder about time to review the rent) not done. A new monthly charge started in November 2022 (in addition to the management fee). That is just greedy. Higher charges, lower service. Not good. The tenant finally left last week. The costs to find a new tenant were eye watering. They tried to charge a check out fee even though I had said I did not want a check out ....I have no idea what was in the property when the tenant moved in a dozen years ago.Collected the keys last week. Wont be using them again.

Peter · 7 November 2022

★★★★★ 5/5

Trustpilot

Review for Bilal Raqeeb

Good MorningI was on zoopla a few month back and I was in dire need of accommodation and I called Leader and I spoke to Agent Bilal Raqeeb he was so compassionate and was able to assist me in a short amount of time and when ever I had a question I would contact him and he would very willing to assist me. I now have a comfortable space I call home. I am very happy with the help I got from him I even referred a colleague.

Katlego · 7 November 2022

★★★★★ 5/5

Trustpilot

Leaders have always been extremely…

Leaders have always been extremely professional and taken a human approach to lettings, understanding the realities of renting and handling everything in a client focused manner. Massive thank you to all the Worcester team but particularly Tierney Sutton who has always been a brilliant point of contact and helped advise me .

Aaron · 11 September 2024

★★★★★ 5/5

Trustpilot

A new Landlord

I have recently rented a house out for the first time. Emily and the other members of the team at Fareham were really helpful throughout the process. I was updated regularly, everything was explained well and they made sure the process was as stress free as possible. I would recommend to a friend, so far the experience has been really positive.

Nicole · 3 April 2024

★★★★★ 5/5

Trustpilot

Alex was great from start to finish…

Alex was great from start to finish regarding my faulty WC. When I spoke with him and explained the fault, he contacted the Landlord straightaway and arranged for a plumber to fix the issue. Alex kept me informed throughout until the plumber attended my property and also gave me a curtesy call the following day to see how everything went. Alex was a joy to deal with and very polite, a true credit to the company.

Dave · 23 March 2023

★★★★★ 5/5

Trustpilot

Hannah is very responsive

Hannah is responsive and gets stuff done. Thank you

Alistair · 17 September 2026

★★★★★ 5/5

Trustpilot

Selwyn was very helpful and took his…

Selwyn was very helpful and took his time to explain !!!

Sheila · 4 September 2026

★★★★★ 5/5

Trustpilot

The leaders angels Holly Helen Katie would ltheike to thank Helen Holly also…

I would like to thank Helen Holly also Katie what a great service they provide soon as I walked through the door they were so helpful coming from Jersey and never rented before I found things weird to begin with but with the teams help I've found a fantastic place to live so I can't speak highly enough about the team at leaders and when I decide to stay and buy in this area I will definitely be using leaders

Stephen · 27 October 2022

★★★★★ 5/5

Trustpilot

Fab experience with Aleyna

Aleyna from leaders Beckenham was really attentive & listened very clearly to my needs she was very responsive even on the weekends. I highly recommend this service

Emma · 15 May 2026

★★★★★ 5/5

Trustpilot

Thanks to Olivia.As always a great

Thanks to Olivia.As always a great Service Wonderful.Thanks.

David · 22 September 2026

★★★★★ 5/5

Trustpilot

My son was helped recently by Emily…

My son was helped recently by Emily Brooks at the Fareham branch whilst I acted as guarantor. My son was nervous as it was his very first rental and didn’t know what to expect but Emily put him at ease and he told me how very friendly and helpful she’d been every time he had a question - he didn’t feel he was ever being a nuisance!She was very friendly and polite in all her communication with me too. Thank you Emily :)

Susan · 19 October 2022

★★★★★ 5/5

Trustpilot

We recently dealt with the sales team…

We recently dealt with the sales team at Leaders Western Road when purchasing our new flat. Our experience was very positive throughout and although there was a change of staff initially, each of the people we encountered at the branch who helped us along the way were all courteous, professional and a genuine pleasure to deal with. Our thanks to Luke especially who was only too happy to help with any query, going above and beyond when needed, dealing with matters extremely promptly in a calm manner.. we always had complete confidence in trusting him to get things done. Thank you :)

Yve · 18 October 2022

★★★★★ 5/5

Trustpilot

Accommodating and professional

Selwyn was really accommodating when I enquired about properties to rent. Very helpful and professional

Jenny · 6 August 2026

★★★★★ 5/5

Trustpilot

James Guyton was excellent throughout…

James Guyton was excellent throughout the process. Fast, responsive, kind, patient, understanding, friendly, knowledgable -- he had it all. Thank you very much to James and your team who made purchasing enjoyable and supported us all the way. James is a read credit to the Leaders organisation and we would deal with him again in an instant. Thank you!

Antony · 1 May 2024

★★★★★ 5/5

Trustpilot

Myself and my husband met Phoebe on a…

Myself and my husband met Phoebe on a viewing near Stansted Mountfitchet recently and had such a lovely warm welcome. Phoebe came across as super professional, considerate with her approach, knowledgeable and had a way about her that came across really authentic with a beautiful smile. For me Leaders have always been consistent with there customer care

Michelle · 14 September 2026