Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStress free sale
Very professional, trouble free service, helpful staff, excellent branch manager. Will be using them again very soon.
Michael · 27 November 2016
Agent replied · 20 September 2023
Hi Michael, thank you for your kind words. We are delighted you have been happy with the service.
★★★★★ 5/5
TrustpilotGood Behavior and Good communication
All through the letting process, and I will be a good and great tenant , during my stay in the apartmentThanks for good communication,
Osayemi · 19 May 2023
★★★★★ 4/5
TrustpilotEfficient and courteous
Generally efficient and courteous. That said somewhat officious and "by the book" which often does not help matters like moving home run smoothly. A little more leeway and compromise would help oil the wheels. Also, it has to be said, fairly expensive compared to its competition in the area.
Rob · 14 November 2016
★★★★★ 1/5
TrustpilotAVOID!
Sudbury and Halstead offices. Not a single competent person.
Obibara · 4 February 2021
Agent replied · 20 September 2023
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Relations Team
★★★★★ 1/5
TrustpilotVery bad services for renters
Very bad services for renters. Be careful of their contracts. You might end up paying a lot of extra fees.
Yichi · 3 September 2023
★★★★★ 5/5
TrustpilotReally excellent.
Friendly, helpful and efficient letting agents. We are so so happy in our new home. Thank you!
Imogen · 20 July 2016
Agent replied · 20 September 2023
Hello Imogen, we are pleased to hear you are really happy in your new home. If you ever have any questions at all, do not hesitate to contact your local branch. Many thanks for taking the time to leave a review.
★★★★★ 4/5
TrustpilotHandled everything well
Handled everything well especially regarding the inevitable 'teething' problems with two new lets in newly converted properties.
John · 14 July 2016
Agent replied · 20 September 2023
Hi John, thank you for taking the time to share your review. We are pleased that you found your local branch to be effective. We strive for excellence here at Leaders, so if you have any additional comments to help turn a 4 star service into a 5 star one, we'd love to hear them so please do email customerservice@leaders.co.uk.
★★★★★ 5/5
TrustpilotHywards Heath Leaders
Excellent.... Good caustomer care...
Lithin · 11 January 2022
Agent replied · 20 September 2023
Dear Lithin,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA very professional service
A very professional service. Right through from initial advice to getting the sale over the line.
Customer · 28 September 2017
Agent replied · 20 September 2023
Hi there, thank you for taking the time to leave us a review. It's great to hear that you've received such great service from Leaders!
★★★★★ 1/5
TrustpilotUnprofessional!!
Unprofessional!!! Booked a viewing and they did not show up!!! Is this even okay???? What kind of unprofessional attitude is this??!!!
Milla · 2 August 2023
★★★★★ 5/5
TrustpilotHaywards Heath Leaders
Nice & Accommodating Staff.
Janine · 28 December 2021
Agent replied · 20 September 2023
Janine, we are glad we could help! Adam - Senior Branch Manager
★★★★★ 5/5
TrustpilotFantastic service provided by Bilal and…
Fantastic service provided by Bilal and the rest of the team!
Sarah · 22 March 2024
★★★★★ 5/5
TrustpilotGreat service from Lillian Cull
Great service from Lillian Cull. Very friendly and helpful. We appreciate you and keep up the good work
FEBI · 16 October 2023
★★★★★ 5/5
TrustpilotBilal Raqeeb did a great job and I am…
Bilal Raqeeb did a great job and I am grateful for him
Filipe · 27 February 2024
★★★★★ 5/5
Trustpilot100% would recommend
So helpful and responsive, would highly recommend to anyone looking to move.
Chris · 26 February 2024
★★★★★ 5/5
TrustpilotJudith
On 04/06/2017 you gave us this review: 5.0 /5 Always a pleasure to work with Leaders
Judith · 6 April 2017
Agent replied · 20 September 2023
Hi Judith, thank you for taking the time to leave your kind feedback.
★★★★★ 5/5
TrustpilotTheir service was very good and if…
Their service was very good and if there was any need, they would do it right away.
Sona · 3 November 2023
★★★★★ 5/5
TrustpilotMihail vasiliu tarata
Best Agency ever! Supportive all the time. I recommend it from the bottom of my heart!
Michael · 29 March 2017
Agent replied · 20 September 2023
Hi Michael, many thanks for taking the time to share your feedback.
★★★★★ 5/5
TrustpilotTrue Leaders
Might be one of the rare agencies which take you directly to the bests of the market. Many thanks dear Jacqueline.
Amir · 20 July 2023
★★★★★ 1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! The most disorganised bunch of amateurs I have ever dealt with. Please steer clear if you can.
Philippa · 23 May 2023
★★★★★ 5/5
TrustpilotTop-notch Service
It's amazing to join the family. I love our welcome box so much
Bello · 31 January 2024
★★★★★ 5/5
TrustpilotSuper!
Claire provided excellent customer service, was very efficient and also friendly and nice to deal with!
Customer · 13 December 2016
Agent replied · 20 September 2023
Hi Olivia, thank you for you feedback. It's great to hear that you have found the service provided by Claire excellent.
★★★★★ 5/5
TrustpilotVery happy landlord
On 04/14/2016 you gave us this review: 5.0 /5You have been managing my apartment for almost a year, you found a very suitable tenant and pay rent to me on time, also when ever I have the need to phone the office I am delt with very efficiently.
Wendy · 15 November 2016
★★★★★ 5/5
TrustpilotExcellent team always happy to help
I have been living in a managed property for almost a year and the team have been very professional, helpful and friendly right from the very start and go out of their way to try and resolve any issues. I would recommend renting via leaders. Thank you, Christina
Christina · 14 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.