5/5
Trustpilot100% would recommend
So helpful and responsive, would highly recommend to anyone looking to move.
Trusted Agent profile · BRACKNELL
Verified
Leaders Bracknell reviews
★★★★★
6,238 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,238 reviews on 1 platform. See how it compares with other estate agents in BRACKNELL.
Reviews
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJudith
On 04/06/2017 you gave us this review: 5.0 /5 Always a pleasure to work with Leaders
Agent replied · 20 September 2023
Hi Judith, thank you for taking the time to leave your kind feedback.
5/5
TrustpilotMihail vasiliu tarata
Best Agency ever! Supportive all the time. I recommend it from the bottom of my heart!
Agent replied · 20 September 2023
Hi Michael, many thanks for taking the time to share your feedback.
5/5
TrustpilotTheir service was very good and if…
Their service was very good and if there was any need, they would do it right away.
5/5
TrustpilotTrue Leaders
Might be one of the rare agencies which take you directly to the bests of the market. Many thanks dear Jacqueline.
1/5
TrustpilotWish I could give 0 stars
Wish I could give 0 stars! The most disorganised bunch of amateurs I have ever dealt with. Please steer clear if you can.
5/5
TrustpilotTop-notch Service
It's amazing to join the family. I love our welcome box so much
5/5
TrustpilotSuper!
Claire provided excellent customer service, was very efficient and also friendly and nice to deal with!
Agent replied · 20 September 2023
Hi Olivia, thank you for you feedback. It's great to hear that you have found the service provided by Claire excellent.
5/5
TrustpilotVery happy landlord
On 04/14/2016 you gave us this review: 5.0 /5You have been managing my apartment for almost a year, you found a very suitable tenant and pay rent to me on time, also when ever I have the need to phone the office I am delt with very efficiently.
5/5
TrustpilotExcellent team always happy to help
I have been living in a managed property for almost a year and the team have been very professional, helpful and friendly right from the very start and go out of their way to try and resolve any issues. I would recommend renting via leaders. Thank you, Christina
5/5
TrustpilotExcellent Service!!
Leaders provide an excellent service. Very impressed with how they have handled everything and especially like the reports you get emailed on the house and its condition with pictures to back it up.Any problems at the house are easily handled by the team and I get regular updates.
5/5
TrustpilotSo happy with my new home
So happy with my new home, Millie at the faringdon branch couldnt of been more helpful, very welcoming and helpful. Thank you 🙏
1/5
TrustpilotRent Guarantee service not worth the…
Rent Guarantee service not worth the paper that it’s written on
Agent replied · 20 September 2023
Hi Andy, we are sorry to hear that your experience with us has not been a positive one. We would like to try and obtain some additional information from you so we can understand what you were unhappy with and this in turn will help us improve our service moving forward. If you are happy to do this then please email our Customer Service Team at customerrelations@lrg.co.uk and we can investigate this further. Thank you.
4/5
TrustpilotEveryone I dealt with was very helpful …
Everyone I dealt with was very helpful and professional. When I went to the office to collect the keys the staff were very friendly and I was introduced to the property management team who would be my contact with the office. This was a nice personal touch.
5/5
TrustpilotUsed for tenant finding
Used for tenant finding, very professional and great service. Highly recommend.
5/5
TrustpilotEveryone at leaders has been really…
Everyone at leaders has been really helpful and I feel like I have been well looked after when selling my house.
4/5
TrustpilotGood service
Good service - I would have liked them to be more proactive in terms of repairing the utilities and cleaning service.
1/5
TrustpilotAwful service
Awful service, unprofessional, uncooperative, i wouldnt use them again. Raised our stress levels at a diffucult time in our lives. Even after making an official complaint they tried to justify their actions. Armature company, no morals
5/5
TrustpilotAmazing thank you so much!!
Helped out with our moving process and made sure it has run as smoothly as possible! Thanks again leaders!
5/5
TrustpilotGreat custoner service very helpful and…
Great custoner service very helpful and professional service
Agent replied · 20 September 2023
Hi Antela Elezaj,Thank you for taking the time to review your recent experience with our Leaders Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team
1/5
TrustpilotAwful !!!! The worst
Awful !!!!! Avoid them if you can. Terrible - the worst customer service imaginable.
Agent replied · 20 September 2023
Hi John, we're disappointed to hear of the negative experience you have had with Leaders. We would really like to discuss your rating further with you to learn why you are dissatisfied and what we can do to turn things around for you. At your earliest convenience please reach out to the branch manager directly so they are able to investigate this further. Kind regards, Leaders
5/5
TrustpilotReally helpful and very quick to sort …
Really helpful and very quick to sort out flat viewings and any problems I had.
Agent replied · 20 September 2023
Hi Steven, thank you for your review!
5/5
TrustpilotWhat a wonderful journey and experience…
What a wonderful journey and experience in finding my studio flat with Leaders!!
5/5
TrustpilotRecommend this compay
Rob always at hand to sort any query.Highly recommend this company.Mr Fisk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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