Trusted Agent profile · BRACKNELL

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Leaders Bracknell reviews

4.1

★★★★★ Great

6,228 reviews across 1 platform

81 High Street, BRACKNELL, RG12 1DZ

Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,228 reviews on 1 platform.

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6,228

Reviews on Trustpilot

This office

Reviews

Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.

5/5

Trustpilot

really helpful and professional…

really helpful and professional company, dealt with robert and he made the whole process smooth

Tom · 3 February 2024

5/5

Trustpilot

1st class service

Larissa at the Guildford office is an excellent property manager.She always responds to any issues promptly and keeps us informed at all times.Excellent Sandra

Sandra · 23 June 2023

5/5

Trustpilot

Great service

Leaders service was second to none! Fantastic company and Chris and Tabatha could not be any more helpful

Eleri · 21 February 2017

Agent replied · 20 September 2023

Hi Eleri, thank you for taking the time to leave a review. We are delighted you would rate our service second to none and that you found Chris and Tabitha helpful.

1/5

Trustpilot

Poor treatment

Poor treatment, poor communication, side with landlord over tenants. Not recommended.

Feral · 2 December 2020

Agent replied · 20 September 2023

Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience with the Horsham office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team

4/5

Trustpilot

Great service

I'm still looking for a place but am happy with the service I'm getting from Millie and George. Both of them are friendly and helpful!

Loice · 24 May 2023

5/5

Trustpilot

Positive

Absolutely positive experience with Leaders Letting Agency , Boston. Gemma the property manager is very helpful.

Chukwuebuka · 8 January 2024

5/5

Trustpilot

Good knowledge of local property…

Good knowledge of local property market, efficient and proactive team. Kind and empathetic - handling probate property.

Adelina · 14 December 2023

5/5

Trustpilot

Hassle Free Management Service!

Great efficient service. Property Let & Managed- hassle free! Thank you and keep up the good work!Ronnie Crawley

Leeann · 15 July 2016

Agent replied · 20 September 2023

Hi Leeann, thank you for taking the time to share your feedback. We are pleased to hear that you have had a hassle-free experience with your local branch.

5/5

Trustpilot

Brilliant service

Brilliant service yet again from all staff at Leaders. Very professional and most helpful - would highly recommend.

Heroic11 · 17 June 2016

Agent replied · 20 September 2023

Hi there, thank you very much for taking the time to share your feedback here on Trustpilot. We are delighted you found the team in your local branch to be professional and helpful as this is what we strive for as a business. We'll be sure to pass on your kind words.

5/5

Trustpilot

Eleisha

Eleisha, administors maintenance and inspections of the property. This is carried out in a organised, polite, professional and proactive manner.

Neil · 26 September 2023

1/5

Trustpilot

dont care about tenants

dont care about tenants - just want your money - would avoid renting anything from these if you can

David · 20 October 2023

5/5

Trustpilot

Great team

Great team! Very helpful

Kelly · 23 February 2022

Agent replied · 20 September 2023

Dear Kelly ,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I was assisted by a young gentleman…

I was assisted by a young gentleman name bilal, he was very professional and polite throughout the viewing

Tinashe · 11 November 2023

1/5

Trustpilot

Complicit with the landlord in making…

Complicit with the landlord in making us homeless. They literally do not care about tenants.

Jacqueline · 17 January 2024

5/5

Trustpilot

Great service

Great service. Would recommend

Louise · 16 February 2022

Agent replied · 20 September 2023

Dear Louise,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Rude and aggressive

Rude and aggressive, avoid at all costs

David · 21 August 2021

Agent replied · 20 September 2023

Dear David We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Kristian was brilliant

Had a very pleasant experience with Leaders when we moved to Northampton.Kristian, in particular, was brilliant and helpful at all stages.

Lucas · 24 August 2023

5/5

Trustpilot

Thank you Malik of Leaders Luton

I have to hand it to you Malik.You have to be one of the most diligently communicative professionals I’ve ever worked with.

Oghenero · 28 July 2023

5/5

Trustpilot

The agency was really nice and…

The agency was really nice and organised, everything was ready on time and great communication

Leandra · 15 January 2024

5/5

Trustpilot

Great service

Great service, friendly staff

Taylor · 12 February 2022

Agent replied · 20 September 2023

Hi Taylor , we are very happy to have provided you with such a positive experience!

5/5

Trustpilot

really great experience

really great experience, amazing!!

Grace · 10 February 2022

Agent replied · 20 September 2023

Dear Grace,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent service and pleasant to deal …

Excellent service and pleasant to deal with. Really happy with everything from start to finish. Highly recommend.

N · 28 April 2017

Agent replied · 20 September 2023

Hi there, thank you for taking the time to leave your feedback. We are very pleased that you are happy with the service you have received and that you would highly recommend us.

4/5

Trustpilot

The staff were very friendly and…

The staff were very friendly and helpful. Process seemed over complicated and didn’t like doing everything online via email and not in person

Marie · 23 June 2023

5/5

Trustpilot

Daanish has attended to all matters…

Daanish has attended to all matters promptly, organised repairs and resolved all queries to my satisfaction. Excellent service.

Cadoc · 1 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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