Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Samuel Rudge, Very professional.
John · 4 March 2022
Agent replied · 20 September 2023
Dear John,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotVery professional
Very professional but friendly service, highly recommend
Neil · 3 March 2022
Agent replied · 20 September 2023
Dear Neil,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat experience
Great experience, their procedure was so fast and the houses they provided are damn good. Really saved us
Charan · 22 January 2024
★★★★★ 5/5
TrustpilotVery friendly
Very friendly, great customer service, very efficient in sorting out any enquiries. Would definitely recommend to friends and family.
David · 11 August 2018
Agent replied · 20 September 2023
Hi David, we are really glad you had such a great experience with us! Thank you for taking the time to leave us a review. If there is anything else we can do for you at all, please do not hesitate to ask.Kind RegardsJoe GillilandCustomer Care Manager
★★★★★ 5/5
TrustpilotFriendly and helpful staff at the shop…
Friendly and helpful staff at the shop in Sudbury every step of the way would definitely recommend them for hassle free renting
Graham · 18 October 2023
★★★★★ 1/5
TrustpilotDisorganised
Disorganised, waste of money - frustrating experience.
Megan · 22 February 2022
Agent replied · 20 September 2023
Dear Megan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotFirst class service!
Leaders Bedford.First class service.Chloe's a star!
Brendan · 6 April 2022
Agent replied · 20 September 2023
Dear Brendan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotConsistent good management via our…
Consistent good management via our Agents Leaders of Loughborough regarding a rental property both within lettings and property management, worthy of note S Roberts.
Stephen · 22 August 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, fast responses. Really pleased overall
EH · 10 February 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotLynette Baker in property maintenance…
Lynette Baker in property maintenance always sorts work like gas safety checks promptly which is much appreciated.
Darren · 4 February 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service - highly recommended
Dave · 19 May 2022
Agent replied · 20 September 2023
Dear Dave,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI had good hospitality in Cheltenham…
I had good hospitality in Cheltenham especially with the agent Katie Vince,much appreciate their service.
Cleopas · 15 March 2024
★★★★★ 5/5
TrustpilotNicest properties to rent in…
Nicest properties to rent in Southampton. Cleare guidance.Manager Aaron Carlow gave a very good, clear guidance a support in solving all the things
Josef · 13 September 2023
★★★★★ 5/5
TrustpilotHelpful & Quick Service.
Has a Good Experience with the staff & they are Quickest, Fastest Service i have ever Experienced Specially Charlotte.Thanks for the Leaders Group for my Fast Move-in.
Vijay · 24 May 2023
★★★★★ 1/5
TrustpilotPossibly the WORST letting agents ever.
Possibly the WORST letting agents ever. All they are interested in is the money but not the responsibility.
Terry · 5 December 2018
Agent replied · 20 September 2023
Hi Terry, we are disappointed to read that you have not had a more positive experience with Leaders during your experience. I am unable to locate you on our system but if you could provide more information to us we would be able to look into this further and see if there is anything that we can do t o try and make your situation better and improve our service moving forward. Should you wish to provide further information then please reach out to us via email at customerservice@leaders.co.uk. Kind Regards, Leaders
★★★★★ 5/5
TrustpilotYou do exactly what I need!
You do exactly what I need, to manage the letting of my property.I can get on with the rest of life and know that everything is being taken care of. Everybody in the Bury St Edmunds office isfriendly, professional and they always deal with any issuespromptly. I cannot really ask for more!
Deborah · 14 November 2016
★★★★★ 4/5
TrustpilotProfessional & Personal
Generally speaking excellent service but sometimes needs to keep 'hands on' landlords more fully in the loop on disputes, condition reports and potential repairs. The computerised system is apt to go AWOL. Very helpful at Leamington Spa and transition from old to new tenant earlier this year was smooth, professional and painless.
Penny · 14 November 2016
★★★★★ 5/5
TrustpilotExcellent lettings service from Leaders. One of the best agents in the business!
As always, a superb service from all the staff at the Forest Hill branch. Helpful and diligent. Job well done!
John · 4 October 2016
Agent replied · 20 September 2023
Hi John, thank you for taking the time to leave a review. We will be sure to pass on your feedback to the Forest Hill branch.
★★★★★ 1/5
TrustpilotAsked for the property to be decorated…
Asked for the property to be decorated after living there for 10 years and very little work being done. They won't be renewing my tenancy.
Lisa · 12 July 2023
★★★★★ 5/5
TrustpilotMy experience with Leaders was very…
My experience with Leaders was very fantastic and a very big thank you to all the staff especially with Kristian he was very helpful to me
Augustina · 12 June 2023
★★★★★ 5/5
TrustpilotA viewing set up by Christina Webber
A viewing set up by Christina Webber, very professional and promptly arranged.Thank youLee Hancock.
Lee · 17 July 2020
Agent replied · 20 September 2023
Hi LeeThank you for taking the time to review your recent experience with team. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsLeaders Estate Agents
★★★★★ 5/5
TrustpilotExcellent service from the Worcester…
Excellent service from the Worcester branch
Carey · 3 March 2022
Agent replied · 20 September 2023
Dear Carey,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotMy new property manager …
My new property manager mr Daniel Dixon,is turning out to be a great manager,quick and effective. I hope you try hard and stays like this for ever.
Daljit · 10 May 2023
★★★★★ 4/5
TrustpilotWell Done Leaders
Well Done LeadersThe purchase went well, without any undue delay and we found the staff friendly, helpful and efficient.
L · 14 September 2017
Agent replied · 20 September 2023
Hi there, many thanks for the great review! We are really happy to hear that you have received the great service we strive for. Do get in touch if there is anything else we can do for you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.