Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRENTING HOUSE
Quick, professional and reliable service provided through the contract prosess. Good help for us who are unfamiliar with it.
Kjetil · 23 August 2017
Agent replied · 20 September 2023
Hi Kjetil, thank you for your great review, we will be sure to pass on your kind words to the team!
★★★★★ 5/5
TrustpilotKatie looked after us from start to…
Katie looked after us from start to finish and made everything seamless! Thank you.
Roisin · 22 March 2024
★★★★★ 5/5
TrustpilotExcellent communication
Excellent communication, no issues, easy process, Kate (Beale) & Tia (Lawrence) helped me along brilliantly, much appreciated
Edward · 17 January 2024
★★★★★ 5/5
TrustpilotGreat service
Great service. Always friendly and very helpful. Even helped me get a new oven installed in my flat.
Mark · 25 June 2018
Agent replied · 20 September 2023
Mark, thank you so much for sharing your feedback. It's great to hear that your experience with Leaders continues to be a great one. As always, please contact the team if we can help further. Many thanks, Leaders
★★★★★ 5/5
TrustpilotLeaders Bromley they are managing my…
Leaders Bromley they are managing my apartment in an excellent way from all points of view since 2000.
Fiore · 4 June 2018
Agent replied · 20 September 2023
Hi Fiore, thank you for taking the time to leave us your feedback. Customer satisfaction is our top priority so it is great to hear that you have been happy with the management of your apartment over the past 18 years! We will be sure to pass your comments onto the Bromley team and we look forward to continuing to work with you in the future. If there is anything else we can do for you at all, please do not hesitate to ask. Many thanks, Leaders
★★★★★ 1/5
Trustpilotabsolute disrespect for tenants
One year into the tenancy and it has been an absolute disappointment. Raising a formal complaint about their lack of service and absolute disrespect for tenants.
Catia · 29 May 2023
★★★★★ 5/5
TrustpilotGreat service
Malik and the rest of the team have been really helpful, always quick to respond and follow up
Tolu · 20 December 2023
★★★★★ 5/5
TrustpilotI was assisted by a gentleman named…
I was assisted by a gentleman named Bilal, he made the process of securing a place and moving in very simple, highly recommend m!
Neenah · 22 July 2023
★★★★★ 5/5
TrustpilotPersonable and Diligent, what more do you need?
Brilliant - helpful and professional service with a sense of humour. We couldn't have asked for a better experience!
Chris · 20 November 2016
Agent replied · 20 September 2023
Hi Chris, many thanks for your kind words.
★★★★★ 5/5
TrustpilotFantastic Service
Nothing is too much trouble excellent communication. Excellent advice and service received. I will continue to recommend your services.
Mrs · 25 August 2016
Agent replied · 20 September 2023
Hi Mrs Robinson, thank you for sharing your feedback. We are delighted you have had a great experience and that you would recommend us to others.
★★★★★ 5/5
TrustpilotPersonal Service
We look forward to Leaders continuing to provide a personal service when they acquire other estate/letting agents in future.
Michelle · 16 July 2016
Agent replied · 20 September 2023
Hi there Michelle, we are delighted that you have been happy with the service. We strive to provide a personal service that is also professional in it approach, so it's great to hear you have had this experience.
★★★★★ 5/5
TrustpilotA big thank you
Big recommendation to property manager Neil Woolrich who’s always been helpful, efficient and a great communicator!
Brian · 24 January 2024
★★★★★ 5/5
TrustpilotAmazing service
Amazing service Lovely reliable staff
Beccie · 4 March 2022
Agent replied · 20 September 2023
Dear Beccie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAdrian Burch ( manager at Leaders in…
Adrian Burch ( manager at Leaders in Bromley) and Stefanie Reefs (in the Sales Progression Team) where fantastic and very responsive, supportive and calm. They really helped to push my sale through at many times when the solicitors were being slow or at logger heads. Thanks!
Nicky · 9 March 2020
★★★★★ 5/5
TrustpilotHelpful staff
Really good advice from Robert Perry, very helpful and professional, good knowledge of letting industry.
Nicholas · 12 February 2024
★★★★★ 5/5
TrustpilotSt Ives
Lovely branch, very helpful staff!
Jodie · 23 February 2022
Agent replied · 20 September 2023
Dear Jodie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotGreat professional service Katie
Great professional service Katie. Thankyou.
Helen · 22 February 2022
Agent replied · 20 September 2023
Dear Helen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotNeil Woolrich
Neil Woolrich Property Manager,Very professional and committed member of the letting team at the Worcester office
Stewart · 16 January 2024
★★★★★ 5/5
TrustpilotVery professional letting agent
Very professional letting agent. Highly recommend.
Yang · 20 December 2021
Agent replied · 20 September 2023
Thank you Yang for the 5 star review and recommendation! Adam - Senior Branch Manager
★★★★★ 5/5
TrustpilotVery good company that is helpful
Was very helpful from the start and communication was always a1, will recommend and is patient when it comes to an issue I had.
Kieran · 29 June 2023
★★★★★ 5/5
TrustpilotThe staffs who was assigned to me made…
The staffs who was assigned to me made it stressfree experience from begining to the end of application .
Atinuke · 6 November 2023
★★★★★ 4/5
TrustpilotPrompted promises
I had reporting for same help in the property as tenant I received nice support and promise by call from the Alex Eldred, Leaders.
Daniela · 28 June 2023
★★★★★ 5/5
TrustpilotExcellent Service
Excellent Service, would highly recommend
J · 10 February 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotPerfect service
Perfect service - would highly recommend to anyone moving out or looking for a property
Finn · 3 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.