Trusted Agent profile · BRACKNELL

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Leaders Bracknell reviews

4.1

★★★★★ Great

6,238 reviews across 1 platform

81 High Street, BRACKNELL, RG12 1DZ

Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,238 reviews on 1 platform. See how it compares with other estate agents in BRACKNELL.

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6,238

Reviews on Trustpilot

This office

Reviews

Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would highly recommend amy and tawnee…

I would highly recommend amy and tawnee since they have let my property they have been brilliant!!

James · 23 February 2022

Agent replied · 20 September 2023

Dear James,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

1/5

Trustpilot

Very unprofessional & totally…

Very unprofessional & totally untrustworthy . Breached contract by not paying us our rent despite tenant paying them. Seeking legal advice ....avoid at all costs

Tony · 19 June 2020

Agent replied · 20 September 2023

Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team

5/5

Trustpilot

Great experience with Kulvinder

Great experience with Kulvinder, from viewing to the application process. He has been great at communicating and answering all my questions. Looking forward to a positive process.

Ronnah · 10 February 2024

4/5

Trustpilot

Harsimran is fantastic!

Harsimran, our property manager, is fantastic! Our inquiries are promptly addressed, and any necessary tasks are completed with remarkable speed. We're extremely pleased with the service! :)

JAMES · 9 February 2024

4/5

Trustpilot

Always attentive service from Lowestoft staff

The service provided by Leaders Lowestoft branch is good and friendly. They know what they are doing.

Helen · 18 February 2022

Agent replied · 20 September 2023

Dear Helen, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Trustpilot

Very friendly

Very friendly, helpful and good communication. The sales manager provided excellent support.

Hilal · 5 October 2022

Agent replied · 20 September 2023

Dear Hilal BasmaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great Customer Service

Have much appreciated the friendly, helpful and patient staff who have supported us through the rental process.

Karen · 16 February 2022

Agent replied · 20 September 2023

Dear Karen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Liz at the Felixstowe branch was very…

Liz at the Felixstowe branch was very helpful and informative.

Janet · 16 December 2022

Agent replied · 20 September 2023

Dear Janet Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Still no tenancy agreement on tenancy start date

10am and our tenancy is supposed to start today and we still have not received our tenancy agreement. The Nottingham branch have been excellent but the admin hub poor.

Joanne · 20 April 2018

Agent replied · 20 September 2023

Joanne, thank you for your feedback. We are very sorry to hear that you had not been happy with the time it took to receive your agreement. Hopefully, this was resolved on the day however if you continue to experience problems please speak to the branch manager directly and they will investigate this further. Kind Regards, Leaders

5/5

Trustpilot

I had a pleasant experience with…

I had a pleasant experience with Leaders. Holly Jackson helped me find a house perfectly suited to my requirements and I had a smooth process with the viewing and application, thanks to her.Would definitely recommend her service.

Karthik · 24 May 2023

5/5

Trustpilot

Good communication and dealing with…

Charlotte provided good communication whilst dealing with a recent problem with the property.

Alan · 15 October 2024

5/5

Trustpilot

Excellent service from Leaders in Faringdon

Excellent service from the Faringdon team of Leaders who proved useful and helpful whilst renting our house. The staff were friendly and attentive to our needs - I rate them highly, and would certainly recommend them to others.

Margaret · 23 April 2023

5/5

Trustpilot

Highly recommend

Highly recommend. We dealt with the Northampton branch and they couldn't have made things smoother.

Jc · 6 May 2022

Agent replied · 20 September 2023

We are always more than happy to assist you if anything else comes up. Take care!

5/5

Trustpilot

Really helpful to understand how to get…

Really helpful to understand how to get mortgage

Sheraz · 12 February 2023

Agent replied · 20 September 2023

Dear SherazCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Josh gave excellent service and advice

Josh gave excellent service and advice, would highly recommend Leaders

Lee-Anne · 3 December 2022

Agent replied · 20 September 2023

Dear Lee-Anne, thank you so much for your recent review! Josh intends to always set out to provide excellent customer care and we appreciate your feedback. Good luck in your new home!

5/5

Trustpilot

Great team

Great team. Always there to help when I need it, they make renting my property easy.

Sarah · 15 March 2022

Agent replied · 20 September 2023

Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

I would like leaders to explain why we…

I would like leaders to explain why we were told that we had to have the no deposit option when this wasnt true.

Mathew · 11 November 2020

Agent replied · 20 September 2023

Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team

5/5

Trustpilot

Low stress house sale

Very good experience with Daniel, Tom and Sharna. Very professional throughout.

M · 22 October 2022

Agent replied · 20 September 2023

Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Polite and professional

Sophie always goes above and beyond whenever I come to her with any problems, And it’s always handled politely and professionally. I would recommend leaders to anyone

Louis · 26 January 2024

5/5

Trustpilot

The lady call Lydia

The lady call Lydia, she done the professional job and friendly.

Wait L · 20 October 2022

Agent replied · 20 September 2023

Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

First class service!

Fantastic, friendly and personal service. Always proactively on the case, chasing the buyers and the solicitors. Would wholeheartedly recommend to anyone else!! Top notch service from Amanda, Mark and Jake!

Anna · 14 July 2016

Agent replied · 20 September 2023

Hello Anna, we are very flattered and delighted that you would recommend us as a first class service. All of our branches strive for the best customer service and are determined with making the sales service as smooth as possible. Thank you for taking the time to share your feedback.

1/5

Trustpilot

Their leasing department is truely…

Their leasing department is truely awful. I have been living a nightmare for the last 18 months due to illegal drug users in the proprty above me and they rufuse to do anything. Avoid at all costs.

Mr · 11 May 2023

5/5

Trustpilot

Very polite and helpful

Very polite and helpful. Answered all my questions promptly and returned all calls and emails quickly

Jackie · 3 March 2022

Agent replied · 20 September 2023

Dear Jackie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Rebecca has always been polite

Rebecca has always been polite, prompt and helpful with any of my enquiries regarding my rental property. I have had a great experience with Leaders.

Karen · 5 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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