Trusted Agent profile · BRACKNELL
Verified
★★★★★
6,238 reviews across 1 platform
81 High Street, BRACKNELL, RG12 1DZ
Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,238 reviews on 1 platform. See how it compares with other estate agents in BRACKNELL.
Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
5/5
TrustpilotI would highly recommend amy and tawnee…
I would highly recommend amy and tawnee since they have let my property they have been brilliant!!
Dear James,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
1/5
TrustpilotVery unprofessional & totally…
Very unprofessional & totally untrustworthy . Breached contract by not paying us our rent despite tenant paying them. Seeking legal advice ....avoid at all costs
Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team
5/5
TrustpilotGreat experience with Kulvinder
Great experience with Kulvinder, from viewing to the application process. He has been great at communicating and answering all my questions. Looking forward to a positive process.
4/5
TrustpilotHarsimran is fantastic!
Harsimran, our property manager, is fantastic! Our inquiries are promptly addressed, and any necessary tasks are completed with remarkable speed. We're extremely pleased with the service! :)
4/5
TrustpilotAlways attentive service from Lowestoft staff
The service provided by Leaders Lowestoft branch is good and friendly. They know what they are doing.
Dear Helen, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotVery friendly
Very friendly, helpful and good communication. The sales manager provided excellent support.
Dear Hilal BasmaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat Customer Service
Have much appreciated the friendly, helpful and patient staff who have supported us through the rental process.
Dear Karen,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotLiz at the Felixstowe branch was very…
Liz at the Felixstowe branch was very helpful and informative.
Dear Janet Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotStill no tenancy agreement on tenancy start date
10am and our tenancy is supposed to start today and we still have not received our tenancy agreement. The Nottingham branch have been excellent but the admin hub poor.
Joanne, thank you for your feedback. We are very sorry to hear that you had not been happy with the time it took to receive your agreement. Hopefully, this was resolved on the day however if you continue to experience problems please speak to the branch manager directly and they will investigate this further. Kind Regards, Leaders
5/5
TrustpilotI had a pleasant experience with…
I had a pleasant experience with Leaders. Holly Jackson helped me find a house perfectly suited to my requirements and I had a smooth process with the viewing and application, thanks to her.Would definitely recommend her service.
5/5
TrustpilotGood communication and dealing with…
Charlotte provided good communication whilst dealing with a recent problem with the property.
5/5
TrustpilotExcellent service from Leaders in Faringdon
Excellent service from the Faringdon team of Leaders who proved useful and helpful whilst renting our house. The staff were friendly and attentive to our needs - I rate them highly, and would certainly recommend them to others.
5/5
TrustpilotHighly recommend
Highly recommend. We dealt with the Northampton branch and they couldn't have made things smoother.
We are always more than happy to assist you if anything else comes up. Take care!
5/5
TrustpilotReally helpful to understand how to get…
Really helpful to understand how to get mortgage
Dear SherazCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotJosh gave excellent service and advice
Josh gave excellent service and advice, would highly recommend Leaders
Dear Lee-Anne, thank you so much for your recent review! Josh intends to always set out to provide excellent customer care and we appreciate your feedback. Good luck in your new home!
5/5
TrustpilotGreat team
Great team. Always there to help when I need it, they make renting my property easy.
Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotI would like leaders to explain why we…
I would like leaders to explain why we were told that we had to have the no deposit option when this wasnt true.
Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.ukKind regards, Customer Relations Team
5/5
TrustpilotLow stress house sale
Very good experience with Daniel, Tom and Sharna. Very professional throughout.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotPolite and professional
Sophie always goes above and beyond whenever I come to her with any problems, And it’s always handled politely and professionally. I would recommend leaders to anyone
5/5
TrustpilotThe lady call Lydia
The lady call Lydia, she done the professional job and friendly.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFirst class service!
Fantastic, friendly and personal service. Always proactively on the case, chasing the buyers and the solicitors. Would wholeheartedly recommend to anyone else!! Top notch service from Amanda, Mark and Jake!
Hello Anna, we are very flattered and delighted that you would recommend us as a first class service. All of our branches strive for the best customer service and are determined with making the sales service as smooth as possible. Thank you for taking the time to share your feedback.
1/5
TrustpilotTheir leasing department is truely…
Their leasing department is truely awful. I have been living a nightmare for the last 18 months due to illegal drug users in the proprty above me and they rufuse to do anything. Avoid at all costs.
5/5
TrustpilotVery polite and helpful
Very polite and helpful. Answered all my questions promptly and returned all calls and emails quickly
Dear Jackie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRebecca has always been polite
Rebecca has always been polite, prompt and helpful with any of my enquiries regarding my rental property. I have had a great experience with Leaders.
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