Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFlat move
I've used other estate agency's in the past , but leaders were by far the best I've worked withSmooth move no problems great communication 5 star service thanks again
Andy · 14 July 2016
Agent replied · 20 September 2023
Hello Andy, we are really pleased that you have found working with your local branch to be a smooth and easy process. We strive to deliver a great service to all of our customers and are delighted that you are satisfied. Many thanks for taking the time to share your comments.
★★★★★ 5/5
TrustpilotEasy to communicate and very Respectful…
Easy to communicate and very Respectful colleague
BRIGHT · 7 February 2023
Agent replied · 20 September 2023
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotWould not recommend
Communication between tenants and Leaders are terrible. Only sending mass emails and callings even though we have clearly state our comm preferences. Issues with maintenance also takes a long time to settle.
PYN · 3 September 2023
★★★★★ 5/5
TrustpilotSutton branch - excellent
A really professional service, very helpful and pleasant team, especially Michael Wilson.
Laura · 13 October 2017
★★★★★ 5/5
TrustpilotMy experience with Leaders has been excellent
My experience with Leaders has been excellent and I have received help from Aimee Taylor, who has been quick to assist and very responsive any time we have had any issues.
M · 27 September 2023
★★★★★ 5/5
TrustpilotVery professional valuation service
Very professional service and valuation from Ash Cooke. Highly recommend using this company!
Joanne · 8 June 2022
Agent replied · 20 September 2023
Dear Joanne,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotMy property purchase with Leaders went…
My property purchase with Leaders went well, satisfied with their support solving legal delay issues.
Yogaraja · 1 March 2022
Agent replied · 20 September 2023
Dear Yogaraja,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotThis is a 0 star review
Wish there was a 0 star review option. Quick to get your money. Slow to return. Rude. Unhelpful. Not recommended at all.
Sam · 18 October 2020
Agent replied · 20 September 2023
Dear SamWe're so sorry that you haven't been happy following your experience with us. If you are willing to do so then please get in touch with us at customerrelations@lrg.co.uk with more details about your experience. Kind regards, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Leaders
Excellent service from Leaders, Mansfield. Incredibly professional, very helpful and provided a very speedy service.
Donna · 27 February 2022
Agent replied · 20 September 2023
Dear Donna,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotGreat Service From Majella
Most of my dealings are with Majella Padden. She is always very professional, helpful and reliable. Majella clearly works very hard and is always very busy but has never let me down. She does what she says she will and always comes back to me as promised. She understands good customer service and is an excellent property manager.
William · 4 April 2019
★★★★★ 5/5
TrustpilotGreat experience!
Great communication, friendly staff and easy move. Would recommend!
Benjamin · 18 November 2022
Agent replied · 20 September 2023
Dear BenjaminCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI had great customer service from…
I had great customer service from Nottingham staff - Faijul.He went up and beyond throughout the sale of the house. He was honest, friendly and approachable.Thank you for your great customer service.
S · 28 August 2023
★★★★★ 5/5
TrustpilotI’m soo happy with service and help…
I’m soo happy with service and help from Morgan😊
Iveta · 17 November 2022
Agent replied · 20 September 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
TrustpilotHelpful and knowledgable
Helpful and knowledgable about the local area. Polite, friendly and made me feel at ease.
D · 21 February 2022
Agent replied · 20 September 2023
Good morning,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotFrom the first phone call
From the first phone call, all the way through the process, George and this team were brilliant and informative throughout, would highly recommend anyone to this estate agents! Thanks very much
S · 21 September 2023
★★★★★ 4/5
TrustpilotVery helpful with searches and viewings
Very helpful with searches and viewings, and behaved professionally when a landlord rented out a property I wanted via a different agency without telling us. They are always contactable via phone, email or in person with having so many local branches. I eventually found another modern high-spec flat through Leaders and was happy enough to want to extend the lease.
Iain · 15 June 2017
★★★★★ 5/5
TrustpilotVery fast and efficient in solving our…
Very fast and efficient in solving our inquires.
Bogdan · 19 December 2022
Agent replied · 20 September 2023
Dear BogdanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service
Great service and very helpful
Uran · 30 March 2023
Agent replied · 20 September 2023
Dear Uran Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBeen an absolute pleasure
Been an absolute pleasure to deal with Emma Gordon our property manager.Always on hand to answer questions and sort any issues out.Will be happy to rent from them again in the future
GLENN · 22 August 2023
★★★★★ 5/5
TrustpilotAlex is so helpful for I and my wife to secure our rental .. we are so happy how fast everything went. thanks again
Our experience is great and we are happy with your service .You are the best
RAM · 9 February 2022
Agent replied · 20 September 2023
Dear Ram,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat for landlords and always very…
Great for landlords and always very helpful. Would definitely recommend
Jordan · 26 September 2022
Agent replied · 20 September 2023
Dear JordanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 3/5
TrustpilotThank you
fantastic experiece. i am fine with their service
Feyisayo · 12 December 2022
Agent replied · 20 September 2023
Thank you for letting us know about your recent visit to Leaders Estate Agents Head Office.
★★★★★ 5/5
TrustpilotSale experience
Having a named individual to progress chase my sale was brilliant. This service was efficient and responsive to my queries and concerns. Really took the stress out of what can be a stressful process.
Lorraine · 23 June 2023
★★★★★ 5/5
TrustpilotTestimonial to Leaders Bournemouth
We have been using your services for 15 years. Void periods have been minimal and repairs are promptly carried out to a high standard at reasonable prices.
Geoffrey · 30 March 2018
Agent replied · 20 September 2023
Hi Geoffrey, thank you for taking the time to leave us your feedback. Customer satisfaction is our top priority so it is great to hear that you have been happy with the management of your property over the past 15 years! We will be sure to pass your comments onto the Bournemouth team and we look forward to continuing to work with you in the future. If there is anything else we can do for you at all, please do not hesitate to ask. Many thanks, Leaders
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
