Trusted Agent profile · BRACKNELL

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Leaders Bracknell reviews

4.1

★★★★★ Great

6,238 reviews across 1 platform

81 High Street, BRACKNELL, RG12 1DZ

Leaders's office in BRACKNELL, at 81 High Street, is rated 4.1 out of 5 across 6,238 reviews on 1 platform. See how it compares with other estate agents in BRACKNELL.

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6,238

Reviews on Trustpilot

This office

Reviews

Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.

5/5

Trustpilot

It's been a pleasure having Tikal Betz…

It's been a pleasure having Tikal Betz as my property manager for the last few years. Always quick to respond so that we can sort out any issues the tenant has.

Nick · 14 December 2023

5/5

Trustpilot

Holly

Great communication and help where they can! Have a lot of connections such as insurance cover or virgin media that they send links to as well as a recommendation. Good for people with very little experience renting like me.

Rebecca · 17 May 2023

5/5

Trustpilot

Quality Service

Leaders provide an exceptional service when I had problems with a former tenant who had left my property in as bit of a state. Always quick and helpful responses to my queries/problems.

Steve · 25 September 2016

Agent replied · 20 September 2023

Hi Steve, many thanks for taking the time to leave a review and for your kind words.

1/5

Trustpilot

Awful

AwfulIf you are not earning 39k in a year but a bit less than that, so unfortunately your place is on the street and you are not worth to get a roof over your head. Useles company!

Liena · 14 July 2023

5/5

Trustpilot

very happy with the service and abul…

very happy with the service and abul was very welcoming and helpful

Naima · 1 December 2022

Agent replied · 20 September 2023

Dear Naima Miah, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

4/5

Trustpilot

Friendly and approachable

I found the process for renting a property at Leaders really efficient and straight forward. We received very friendly and helpful service from Russell Neal. I would recommend to friends and family

Josh · 25 August 2016

Agent replied · 20 September 2023

Hi Josh - we're really glad to hear you found the letting process with our Bournemouth branch simple, as this is what we strive for across the whole of our branch network. It's great to hear you would recommend us, too! We'll be sure to pass on your kind words to the team, in particular Russell who will be delighted.

5/5

Trustpilot

Leaders, Ipswich and my Review

I have been very pleased with the service given to me by Leaders. Those that I have dealt with have been receptive, responsive, kind, considerate and balanced in their interactions with me.

Graham · 21 July 2016

Agent replied · 20 September 2023

Hi Graham, thank you for taking the time to share your review. All of our staff aim to provide a great customer service experience so we are delighted that this is what you have experienced.

5/5

Trustpilot

Exceptional service

The service given to us and the advice we had, have been exceptional, we would truly recommend you to anybody looking at renting their property, or anybody looking to rent for themselves.

Sarah · 14 July 2016

Agent replied · 20 September 2023

Hi Sarah, all of our staff are incredibly knowledgeable about property and are always happy to provide advice, so we are glad to hear your local branch have impressed you. We also appreciate your recommendation to others looking to rent. Many thanks for taking the time to share your experience.

5/5

Trustpilot

Absolutely perfect

Absolutely perfect. The whole team looked after me from start to finish making it easy as possible and what could’ve been a stressful situation. Very easy. Thanks everybody

A · 16 February 2024

5/5

Trustpilot

Professionalism and helpful.

Professionalism and helpful.A nice and affordable apartment was given

Nelson · 12 March 2023

Agent replied · 20 September 2023

Dear Nelson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Enquiry dealt with very quickly and…

Enquiry dealt with very quickly and professionally by Katie at Cambridge . Great service

Louise · 8 September 2022

Agent replied · 20 September 2023

Dear Louise,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

I was very impressed with the…service

I was very impressed with the communication with mr Malik very helpful throughout my application

Henry · 9 October 2024

5/5

Trustpilot

Really helpful team

Really helpful team, who went above and beyond for me. Was very impressed with the communication and how quick they were in sorting out my problem, thanks again

Lewis · 13 February 2024

5/5

Trustpilot

Brilliant service

Brilliant service, they found me tenants and got me £100 more rent than my previous agent, highly recommended

Tony · 24 February 2022

Agent replied · 20 September 2023

Dear Tony,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Really a superb service

Really a superb service. We were after a flat in Brighton and they helped us along every step of the way. A very professional service..I can not recommend them highly enough

Khaldoun · 15 September 2017

Agent replied · 20 September 2023

Hi Khaldoun, thank you for taking the time to leave such wonderful feedback for our Brighton offices. We are pleased to hear that you have had such a positive experience, and hope you are very happy in your new home!

5/5

Trustpilot

The whole team are fantastic Gemma

The whole team are fantastic Gemma, Hollie, Penny, Kayliegh, Charlene and Jamie.

ANDRERW · 16 November 2022

Agent replied · 20 September 2023

Dear AndrerwCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Amazing service from Olly at the Derby…

Amazing service from Olly at the Derby Cornmarket Office. Was very helpful in finding me my dream home!.

Denise · 22 February 2022

Agent replied · 20 September 2023

Dear Denise,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team

5/5

Trustpilot

Excellent communication from Kim…

Excellent communication from Kim throughout the process of getting house ready for renting and finding a tenant. Speedy responses to queries and they get things done quickly so you aren’t having to chase them. Very happy with service received.

Customer · 5 May 2023

1/5

Trustpilot

KENILWORTH BRANCH

KENILWORTH BRANCH: disorganised - unfair - rude - AVOID

Brian · 2 March 2023

Agent replied · 20 September 2023

Dear Brian Barnes,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Trustpilot

Michael Wilson

Michael Wilson . the letting manager was good and helpful. The letting team were also quite helpful.

Pat · 12 April 2022

Agent replied · 20 September 2023

Dear Pat,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

A Terrific Company!

Wonderful! Great prompt and caring customer service.As a landlord I am very impressed and can rest easy that my property is being managed with the upmost professionalism.

Martin · 1 March 2024

5/5

Trustpilot

Excellent service with Malik

Excellent service with Malik. Very honest and informative estate agent. Thank you so much your assistance!

Misk · 24 May 2022

Agent replied · 20 September 2023

Dear Misk,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Excellent of service

excellent staff, good team work, extremely good service, friendly, care a lot about client's problem, good foresight, care about company's reputation. very impressed indeed, will definitely use Leaders again in future.

A.Lau · 15 April 2017

Agent replied · 20 September 2023

Hi there, thank you for taking the time to leave your positive feedback. We are thrilled to hear that you have had such a positive experience with Leaders.

5/5

Trustpilot

Great Company

I have been using Leaders for over 2 years and they have always been very helpful and efficient in renting my property out and managing it whilst I am in Australia - thank you!

Iain · 16 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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