Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent communication from Kim…
Excellent communication from Kim throughout the process of getting house ready for renting and finding a tenant. Speedy responses to queries and they get things done quickly so you aren’t having to chase them. Very happy with service received.
Customer · 5 May 2023
★★★★★ 1/5
TrustpilotKENILWORTH BRANCH
KENILWORTH BRANCH: disorganised - unfair - rude - AVOID
Brian · 2 March 2023
Agent replied · 20 September 2023
Dear Brian Barnes,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotMichael Wilson
Michael Wilson . the letting manager was good and helpful. The letting team were also quite helpful.
Pat · 12 April 2022
Agent replied · 20 September 2023
Dear Pat,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA Terrific Company!
Wonderful! Great prompt and caring customer service.As a landlord I am very impressed and can rest easy that my property is being managed with the upmost professionalism.
Martin · 1 March 2024
★★★★★ 5/5
TrustpilotExcellent service with Malik
Excellent service with Malik. Very honest and informative estate agent. Thank you so much your assistance!
Misk · 24 May 2022
Agent replied · 20 September 2023
Dear Misk,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent of service
excellent staff, good team work, extremely good service, friendly, care a lot about client's problem, good foresight, care about company's reputation. very impressed indeed, will definitely use Leaders again in future.
A.Lau · 15 April 2017
Agent replied · 20 September 2023
Hi there, thank you for taking the time to leave your positive feedback. We are thrilled to hear that you have had such a positive experience with Leaders.
★★★★★ 5/5
TrustpilotGreat Company
I have been using Leaders for over 2 years and they have always been very helpful and efficient in renting my property out and managing it whilst I am in Australia - thank you!
Iain · 16 September 2023
★★★★★ 4/5
TrustpilotLeaders Lewisham
Fast and responsive agent throughout the process! One star off due to lack of timely communication before the move-in day else happy with the service.
Customer · 1 September 2020
Agent replied · 20 September 2023
Dear Sir/Madam,Thank you for taking the time to review your recent experience with our Leaders Lewisham branch. It's pleasing that we could provide you with a positive experience.Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team
★★★★★ 5/5
TrustpilotI contacted Leaders and in less a week
I contacted Leaders and in less a week, i got exactly what i wanted as per a two bedroom apartment.They are reliable ,understanding and very helpful.I recommend Leaders to any one that wants best services.
JENNIFER · 17 August 2023
★★★★★ 5/5
Trustpilotexcellent
On time when viewing, supportive, and very friendly
Saman · 23 March 2023
Agent replied · 20 September 2023
Hi Saman Kakaabdullah, thank you so much for your positive comments about Leaders Estate Agents Northampton!
★★★★★ 5/5
TrustpilotThanks Leaders for understanding people…
Thanks Leaders for understanding people when they in bad situation and wait.
Rene · 31 October 2022
Agent replied · 20 September 2023
Dear Rene Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotVery helpful and lovely staff
Very helpful and lovely staff, Ryan and Hannah thank you for your help.
Rasa · 21 September 2022
Agent replied · 20 September 2023
Dear Rasa Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThey have a great team
They have a great team, George was always very friendly and keen to help
Luke · 14 March 2018
★★★★★ 5/5
TrustpilotExcellent service
On 11/03/2015 you gave us this review: 5.0 /5I found Leaders to be excellent in their approach. They correctly worked out the going price for my flat and we achieved almost what they expected. They kept me in touch with developments and after one buyer had unexpectedly fallen through, they quickly found another. I'm very pleased with their overall efforts on my behalf.
Patrick · 15 November 2016
★★★★★ 5/5
TrustpilotRental Contract
Very happy with Leaders in all of the necessary arrangements insetting up the rental.The few enquiries that I have had since occupying the property have been dealt with promptly and efficiently.
Stuart · 7 November 2016
Agent replied · 20 September 2023
Hi Stuart, thanks for taking the time to share your feedback. We are pleased you have been very happy with the service.
★★★★★ 5/5
TrustpilotRobert Perry
Great communication and speedy responses from Robert Perry. Very helpful and always available to help me when required. Always had a great experience and good customer service.
Samantha · 20 February 2024
★★★★★ 5/5
TrustpilotShayla
I was recently in contact with Shayla and she gave me the most helpful and kind customer service in helping to sort out my situation. Can't thank her enough!!!
Talia · 14 November 2018
Agent replied · 20 September 2023
Hi Talia, thank you very much for your kind words! We are so happy to hear what a great level of customer service that Shayla was able to provide you to help with your situation, we will be sure to pass your comments onto her. If there is anything else we can do for you, please do not hesitate to contact us. Kind Regards,Leaders
★★★★★ 5/5
TrustpilotLeaders in hitchin have been very…
Leaders in hitchin have been very helpful, made the experience very pleasant.
Ijeoma · 25 October 2022
Agent replied · 20 September 2023
Dear Ijeoma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotStaff were kind and always helpful in…
Staff were kind and always helpful in making the move as seamless as possible.
Jenna · 3 August 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotGreat service from Lewis
I have been dealing with Lewis Langdell with my property requirements and he is always efficient, pleasant and informative. I never worry when having to contact Leaders as I know Lewis will always help.
Ally · 6 September 2023
★★★★★ 5/5
TrustpilotLeaders Bitterne
all the staff I've dealt with at Leaders have been courteous professional and friendly. everything is dealt with swiftly and hassle free. thanks to all at Bitterne branch Southampton Paul Hillier
Paul · 13 August 2016
Agent replied · 20 September 2023
Hi Paul, many thanks for taking the time to share your feedback of the Bitterne branch here on Trustpilot. It's great to hear that you have been happy with the service. We'll be sure to pass on your kind words. Many thanks.
★★★★★ 5/5
TrustpilotTrustworthy company
Trustworthy company, as a landlord, I always leave my house in their hands.
Yang · 11 September 2022
Agent replied · 20 September 2023
Thank you Yang for comments on being a trustworthy company to work with. Many Thanks Adam
★★★★★ 5/5
TrustpilotJust had to say really nice and helpful…
Just had to say really nice and helpful people who I had contact me very much recommended.
Liam · 10 March 2022
Agent replied · 20 September 2023
Dear Liam,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotLeaders northwich
I have been a tenant with Leaders northwich for around 4 years now and our property manager Paula has always been helpful and always gone out of her way to help us with whatever we needed.
Joe · 12 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.