Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy partner and I want to express our…
My partner and I want to express our gratitude to Morgan Cummins. We were impressed by her time management, professional approach, and constant effort to find the perfect place for me and my partner.
Viktor · 19 December 2022
Agent replied · 20 September 2023
Dear ViktorCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBrillant service
Brillant service , every query my wife and myself had was dealt with to a very high standard of customer service .Kristian, Jolanta & Lillian we’re a credit to the company, would highly recommend them to anyone.
Jonny · 24 August 2022
Agent replied · 20 September 2023
Dear Jonny,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotIf you need a new house
If you need a new house, LEADER will provide you one with easy without much stress. Kudos to their professional staff. You will get professional advise for free. I indeed grateful to Malik.I recommend this agent to everyone.Great services!
Adewale · 23 May 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotGreat experience with Leaders and Customer Satisfaction
Kristian from Leaders has been extremely helpful since the beginning of the process and even now. I have had a great experience so far and will definitely recommend the company to anyone looking for property.
Olatunji · 8 November 2022
Agent replied · 20 September 2023
Dear Olatunji Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotConstant spam letters
Repeatedly getting spam letters in the post telling me that they've found my house on sale and to give them a call so they can help me. The house is not on sale, cannot be found any estate agents as being for sale and yet I am still getting these letters.
TwistedDTM · 5 February 2024
★★★★★ 1/5
TrustpilotAwful experience
Awful experience , was taken over from other agency with our rental property, maintenance issues always took forever to be sorted. Once landlord gave us notice due to selling property, zero support from agency, and after spending two whole days is cleaning and repainting property,they still manage to charge us 100£ for “dusting” a property! Stay away!
Viktorija · 15 September 2023
★★★★★ 5/5
TrustpilotIt has been wonderfull working with…
It has been wonderfull working with Kate Really appreciated all the help l got from you
Mariah · 5 April 2024
Agent replied · 29 August 2024
Dear Mariah ManzindeCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotNo one answers the phone any more!
You are lucky to get any response other than a recorded one these days! You cannot expect people enquiring to rent or buy a property to accept this sort of treatment
Alan · 23 March 2023
Agent replied · 20 September 2023
Dear Alan Peters,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotThe process went very smoothly
The process went very smoothly. Lillian gave us lots of details and supported us with every step of this journey. Very professional and friendly from the beginning until the end when she gave us the property 's keys.
Cri · 29 June 2022
Agent replied · 20 September 2023
Dear Cri,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI have to say Libbi
I have to say Libbi, Claire , Chelsea & Robin in kings Norton branch are extremely helpful, polite & nothing is too much .Highly recommended & will definitely keep them to manage my properties. I wouldn’t go anywhere else ⭐️⭐️⭐️⭐️⭐️
Ángela · 20 March 2022
Agent replied · 20 September 2023
Dear Ángela,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 4/5
TrustpilotVery professional and understanding
It was the first time in Nottingham that I met a property consultant who was very professional and ready to explain everything to me. Even though I have a problem understanding the language here, Mr. Kulvinder did his best in all the processes. Good people good behavior. Thank you
Rizwana · 13 March 2024
★★★★★ 4/5
TrustpilotGood Service
I dealt with Joseph Lee in the Croydon office to sell my property. I was very pleased with the service he provided. He kept me up to date with viewings and offers and advised on the local market.
Nick · 15 November 2016
★★★★★ 4/5
TrustpilotGenerally Ok
Amy was helpful, conscientious and always tried to solve any issues quickly and in a professional manor. A real asset to your team. You loose a star as I resent being forced to take out pointless tenants insurance.
Bhhgdru · 14 November 2016
★★★★★ 5/5
TrustpilotThe is welcoming
The is welcoming, friendly and they are the best in the property industry.
Mukuruva · 30 May 2024
Agent replied · 29 August 2024
Dear MukuruvaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotAbul was very helpful
Abul was very helpful, he made the moving in process so smooth
Harikrishnan · 19 June 2023
★★★★★ 1/5
TrustpilotLeaders
What a total and unpleasant experience we are having with these people . Do not go near them for renting I am a landlord and we have had nothing but problems with them since they took over our local estate agents in Boston lincs .
Stephen · 8 May 2021
Agent replied · 20 September 2023
Dear Stephen We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotThe best customer service ever!
I have been using Leaders service from couple of years now. Always been very happy with them. So supportive and always replaying on time and finding the best solution for any problems.The best customer service ever.Thank you!
Desislava · 4 August 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotExcellent as always!
I have previously used Leaders lettings in Guildford and once again I have had an excellent professional, efficienent, friendly service. Cannot reccomend them highly enough.Thanks to all the team at lettings Guildford
Michael · 10 February 2023
Agent replied · 20 September 2023
Dear MichaelCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent service
Staff was friendly, their communicated was effective. Additionally, very accommodating in assisting me to ensure I meet my appointment.I would recommend Leaders to others when looking for a place to rent.
Sheryl · 14 March 2023
Agent replied · 20 September 2023
Dear SherylCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotFantastic would recommend Leaders…
Fantastic would recommend Leaders 100per cent
Joy · 26 September 2024
Agent replied · 23 October 2024
Dear JoyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotMany thanks to Tikal for his prompt…
Many thanks to Tikal for his prompt responses to information requested. Most helpful.
ST · 15 May 2023
★★★★★ 5/5
TrustpilotI am happy to write a positive review…
I am happy to write a positive review for Holly, the letting agent. Throughout my entire experience of renting a property through Holly, she has been extremely professional, friendly and efficient.
Prafful · 13 March 2023
Agent replied · 20 September 2023
Dear Prafful Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotTop marks
Absolutely superb service, Leaders of Sevenoaks really went above and beyond to help me secure my new home. Extremely knowledgeable and patient, they supported my application so well and even managed to get my difficult referencing in place at the eleventh hour.I would wholeheartedly recommend them as excellent property agents in the Sevenoaks area.
Chris · 14 July 2016
Agent replied · 20 September 2023
Hi Chris, thank you for sharing your feedback of the Sevenoaks team. Across our branch network, our teams pride themselves on their knowledge of the property industry and their excellent customer service. We are really pleased to see that your local branch have been able to support you with your application and referencing, and that you would recommend them to others in the area.
★★★★★ 5/5
TrustpilotDefinitely would recommend!
We have just moved into our first home with the help of Leaders Northampton; the service provided was excellent. Kristian and Jolanta couldn’t have been more helpful if they tried! Top service, would definitely recommend!
Cameron · 19 October 2022
Agent replied · 20 September 2023
Dear CameronCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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