Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery accommodating agent
He's been very helpful with all my concerns and requests.
Heart · 28 September 2024
Agent replied · 23 October 2024
Dear HeartCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 4/5
TrustpilotProcess oriented professional services
Process oriented, professional services and guidance, Commitment to the dates. One star less as i faced shower issue which took 10 days to resolve. I would expect them to inspect the property thoroughly to avoid issues to the tenants.
Sree · 26 October 2022
Agent replied · 20 September 2023
Good AfternoonWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
★★★★★ 5/5
TrustpilotDefinitely Recommend (Quorn Branch)
I have numerous rental properties and have always used Leaders in Quorn to find my tenants for the past 3 years.Teesha and Danielle are very pleasant and always give outstanding service. they are always my first call when I need new tenants. Definitely recommend.
Suzanne · 15 March 2022
Agent replied · 20 September 2023
Dear Suzanne,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotBest service by a long shot............
Really pleased with the service received from Leaders, specifically the property management department. All queries and questions have been dealt with quickly and the communication has been exceptional. Having moved from another estate agents due to bad communication and poor service, I'm really happy with Leaders and hope to stay with them for a long time to come.
Jill · 19 September 2016
Agent replied · 20 September 2023
Hi Jill, thank you for your feedback. We are really pleased you have been happy with the service.
★★★★★ 5/5
TrustpilotSelling Property
Leaders, Andrew, were great and very experienced, sold my property quickly.
James · 10 September 2024
Agent replied · 23 October 2024
Dear James EddonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAbsolutely Outstanding Service!
The level of service we received from Gail at the Burgess Hill branch of Leaders was nothing short of exceptional! She really listened to us, understood our needs, and went out of her way to ensure she found us the perfect property in record time. Friendly, personal and professional throughout, she was a real pleasure to deal with.
Danielle · 25 July 2016
Agent replied · 20 September 2023
Hello Danielle, thank you very much for taking the time to share your feedback of our Burgess Hill branch. We strive to provide an excellent customer service, understanding our customers and their property needs, so it's great to hear that Gail in particular impressed you with her service. We hope you enjoy your new property.
★★★★★ 5/5
TrustpilotMalik Miah is very helping and nice…
Malik Miah is very helping and nice personality.
Kanwal · 5 January 2024
★★★★★ 5/5
TrustpilotGreat guys
Great guys, easy to deal with. Shoutout to Abi, always helps out and responds quickly!
Gintė · 13 July 2023
★★★★★ 5/5
Trustpilot5 stars!
Clear communication, prompt document signing and excellent customer service. Very friendly and thorough with explaining all the process.
Annabelle · 8 May 2024
Agent replied · 29 August 2024
Dear Annabelle,Thank you for your review, we are pleased to hear of the excellent service you received and appreciate your time in giving us 5 stars!Many thanksCustomer Care Team
★★★★★ 4/5
TrustpilotFor letting a rental property, recommended
Very friendly and professional team at the Belper branch, and the communication has been excellent. I would like to praise George in particular for helping us with letting our new property, he resolved all of our queries in a speedy and professional manner. We also received a little gift basket for our move-in, which was thoughtful. Thank you team at Belper.
Chandni · 4 September 2023
★★★★★ 5/5
TrustpilotThis is my first time renting privately…
This is my first time renting privately after a marriage breakdown, Tom and the rest of the team have been great. Very helpful and happy to answer any questions. They made the process much less stressful than it could have been.
Sarah · 29 July 2022
Agent replied · 20 September 2023
Dear Sarah,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotTierney is the best
We were luckily enough to have Tierney dealing with our property & there isn’t any issue she hasn’t been able to resolve quickly & has always quick to reply to any inquires we had & gone out of her way to make sure we were happy in our new home, give her a pay rise
Rich · 24 January 2024
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish when renting through leaders. From the start Ollie has gone above and beyond, Maddie has also been very helpful when signing documents and Taylor was very helpful when collecting keys and finalising documents.
Emily · 17 April 2019
★★★★★ 5/5
TrustpilotAmazin and quick service by Caitlin
Amazin and quick service by Caitlin, Thank yiu soo much!
Ahmed · 23 September 2024
Agent replied · 23 October 2024
Dear AhmedCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving Caitlin a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotNicola Frankland at Chichester Leaders…
Nicola Frankland at Chichester Leaders has provided prompt, professional support and is always willing to pursue any concerns I have as Landlady. If she’s unable to help she will ensure that she can find the answer and get back to me.
Marianne · 20 July 2022
Agent replied · 20 September 2023
Dear Marianne,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA brilliant service from a great team at Leaders
Professional, happy, able workers at Leaders of Nottingham from Leah explaining my options when I decided to sell my house, Megan ALWAYS keeping me up to date and Yvonne quickly liaising with sols and the buyers just before Exchange and Completion. Can't recommend Leaders enough, they even secured a price £3k over my top asking price.
Seamus · 6 August 2018
Agent replied · 20 September 2023
Hi Seamus, we are so happy to read such a great review about the team at Leaders Nottingham. I am delighted to read of the high level of service that Leah, Megan and Yvonne have been able to provide to you during the sale of your property. I will ensure your comments are passed onto the team.Your recommendation means so much to us as a business and we are delighted to have earned this. Thank you for taking the time to let us as well as other customers know about your positive experience.Kind RegardsJoe GillilandCustomer Care Manager
★★★★★ 5/5
TrustpilotJust how lovely
Just how lovely, attentive and professional rosie has been, it has made my experience so easy, even with every question I have had she has had no problem explaining in full detail through every step of the way.
David · 18 November 2022
Agent replied · 20 September 2023
Dear DavidCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotOne of the most professional people I…
One of the most professional people I ever work with. Nice and smoth from the beginning to the end. Compare with different lettings agency from Northampton . Leaders are well above all of them thank you kristian and jolanta...
Tiberiu · 10 October 2022
Agent replied · 20 September 2023
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord , I have consistently received great professional services from property manager- Ms Iara Thomas at Leaders , Loughborough branch . She is very prompt and efficient at resolving any issues . I would highly recommend their services to everyone. Thanks
Mayuresh · 14 April 2022
Agent replied · 20 September 2023
Dear Mayuresh,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotJames has been super helpful and the go…
James, Jessica and the entire team has been super helpful and the go to person for you to find the right accommodation as per your needs. He is patient of hear all the requirements and getting you the right match.Cheers buddy !
Debanjan · 30 May 2022
Agent replied · 20 September 2023
Dear Debanjan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotI have been using the Emsworth branch …
I have been using the Emsworth branch of Leaders for many years to let 4 properties. I have been completely satisfied with every let. They select tenants with care. Their administration and advice both legally and more generally is helpful and up to date. The team in the office is well led, friendly, conscientious and totally reliable.
MH · 29 June 2017
Agent replied · 20 September 2023
Thanks so much for the great review. We are very pleased to hear we provided you with the excellent customer service that we strive for. If there is anything else we can do for you don't hesitate to get in touch!
★★★★★ 5/5
TrustpilotReally helpful
Really helpful, they listened to my brief of what I was looking for and found me the perfect house, and worked hard to help turn the purchase around within my tight two month window
Samantha · 30 March 2023
Agent replied · 20 September 2023
Dear Samantha Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotJosh and Ryan at Woodbridge both nice…
Josh and Ryan at Woodbridge both nice guys. Pleasant experience all round. Cheers, Brad & Imogen. No 9
Imogen · 28 April 2024
Agent replied · 29 August 2024
Dear Imogen OakesCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotIt has a very responsible and sensitive…
It has a very responsible and sensitive team towards the customer.Thank you so much
5717 · 10 July 2024
Agent replied · 29 August 2024
Dear 5717Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
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