Every review we hold for the BRACKNELL office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI'm really impressed with Michael as…
I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders as i will be in the future thankyou very much
Julie · 18 November 2022
Agent replied · 20 September 2023
Dear JulieCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBrilliant Service!
Most estate agents leave people wondering what they got for the fees that they have paid. Not with Sophie. Her professionalism and efficiency shone through. It was a pleasure having her to hand. She made the whole process seamless and I couldn't recommend her more if I tried. Brilliant service!
Samee · 22 February 2022
Agent replied · 20 September 2023
Dear Samee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 4/5
TrustpilotTenancy Checkout Process
Leaders handled the end of tenancy checkout process efficiently using their on line system The Depository.Throughout the whole process Eliza Gent our property manager kept us upto date on discussions with the tenants. She successfully reached agreement with the tenants on what were valid deductions and this was all completed within a week of the tenants vacating the property. We were pleased with the service Eliza gave us during this process.
Alex · 5 May 2023
★★★★★ 5/5
TrustpilotLeaders Lowestoft excellent service.
I have had Leaders as my management company since they took over JSM in Lowestoft. The team in Lowestoft headed by Carole have been brilliant looking after my properties nothing has ever been too much trouble when there's been a problem and they have always got new tenants really quickly.
Jill · 16 February 2022
Agent replied · 20 September 2023
Dear Jill,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotReview
We have been landlords with Leaders for many years and would definitely recommend them. Of recent Regan Obourne especially has been a great help to us, she's very polite and professional and is straight on to any task we ask of her without delay. She keeps us up to date with everything and is a real asset to the company.
Frances · 8 February 2024
★★★★★ 5/5
TrustpilotI’ve been letting my property with…
I’ve been letting my property with Leaders for years and can’t be more thankful to the team for all the support
Rupen · 24 June 2024
Agent replied · 29 August 2024
Dear RupenHappy to Help. We really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotI would like to praise Jo Gordon…
I would like to praise Jo Gordon (previous Jo Lawrinson) in the Crewe office who manages my properties. I have found it incredibly difficult to find someone reliable to look after my houses but Jo has filled the gap and she deals with queries promptly and has access to good, quality tradesmen to resolve issues. Jo has definitely helped reduce my stress levels!
Jonathan · 1 December 2023
★★★★★ 5/5
TrustpilotHighly recommendable letting agent - Leaders Hartshill
Highly recommendable letting agent. Professional and friendly Staff.Efficient and easy to work with. They do a commendable work to make the property rental process smooth and easy.Jane did an amazing job in coordinating all parties .We could move in to our new home as planned. Thank you !
Sasiri · 21 May 2022
Agent replied · 20 September 2023
Dear Sasiri,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotThank you Ant and Lis
Both Ant and Lis have gone above and beyond. They are caring, efficient and professional.The completion of our sale has felt like it's as important to them as it was to us.We will recommend them to friends looking to buy or sell with no hesitation.
Joanna · 27 September 2022
Agent replied · 20 September 2023
Dear JoannaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotPleased with the service of the…
Pleased with the service of the property manager, Megan Lyth at Leaders Ipswich. She deals with our repair requests promptly and efficiently and I really appreciate it as tenant. I would recommend Leaders Ipswich to anyone who is looking to rent a property in Ipswich.
Mo · 26 September 2022
Agent replied · 20 September 2023
Dear MoCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAaron Carlow at Leaders Bitterne has…
Aaron Carlow at Leaders Bitterne has been extremely helpful at all stages regarding the renting of the property.
Ben · 14 September 2023
★★★★★ 5/5
TrustpilotTikal Betz has been very helpful in the…
Tikal Betz has been very helpful in the process of moving into our new place.
Álvaro · 27 November 2023
★★★★★ 3/5
TrustpilotKatie Brooks agent
I finally have an agent (Katie Brooks) that keeps me updated on any outstanding projects that I have on property. It becomes quite tricky when you have a letting agent and flat management company. But she is relentless in trying to get the updates I’m expecting
Nicola · 12 August 2022
Agent replied · 20 September 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotLeaders stands strong with great brand…
Leaders stands strong with great brand reputation and enthusiastic estate agents. they really sell for you and the effort is noticed. Rhys specifically has been incredibly helpful and proactive since taking on my property. I couldn't fault the service he has provided
Jane · 12 January 2023
Agent replied · 20 September 2023
Dear JaneCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotBrilliant service, excellent advice and time & effort done for us is absolutely amzing
LEADERS especially Michael and the whole team has been absolutely brilliant. We were shown the property, we liked it and after that Michael took care of everything for us. Everything has been smooth and easy to deal with. I would recommend LEADERS over and over again. gurbet
Gurbet · 29 November 2016
★★★★★ 5/5
TrustpilotLANDLORDS don't miss out !
Tierney, Lewis, Alice, Sarah & Craig! serious team! so good, would recommend them to all landlords ! first class! thanks team!
Andrea · 18 June 2024
Agent replied · 29 August 2024
Dear AndreaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! The Worcester Team thank you for the lovely feedback.Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotGreat customer service from Amy Plummer
Amy Plummer from the Derby branch is my Property Manager and she has been amazing in dealing with my property. She responds to my queries very quickly and is always nice, polite and efficient. I would definitely recommend her! Thanks so much again Amy!
Tiffany · 26 October 2022
Agent replied · 20 September 2023
Dear TiffanyCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotA good start
Leaders offered me an excellent level of service when putting my flat on the market for rental . I am a new landlady aaron carlow explained everything . Reassured me . Was polite and respectful . Thankyou leaders bitterne . I look forward to you managing my property
S · 29 April 2022
Agent replied · 20 September 2023
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
★★★★★ 5/5
TrustpilotVery professional team
Very professional team, they are replying quickly to all questions and provide advices to make the move easier.
Ahmed · 7 August 2024
Agent replied · 29 August 2024
Dear AhmedCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotRonnie is very very nice and helpful…
Ronnie is very very nice and helpful person , follow up, phone calls, emails are very conscientious and quick to reply
C · 14 June 2023
★★★★★ 5/5
Trustpilotexcellent service
Really lovely service from the Woking branch even though I was late returning most of my documents! The branch manager is wonderful and has created a lovely team atmosphere, I didn't feel at all uncomfortable or intimidated upon entering the office as you so often can with lettings & estate agents. Highly recommend Leaders for both Tenant & Landlord satisfaction. Thanks again Emma
Emma · 15 July 2016
Agent replied · 20 September 2023
Hello Emma, thank you for sharing your feedback of our Woking branch. Our Woking team are indeed a great team with a great leader! We do our best to make our branches a welcoming environment for our customers so it's fantastic that you experienced this.
★★★★★ 5/5
TrustpilotFreezer issue resolved
Lewis was very promt and efficient in dealing with my issue. I appreciated his proactive approach.
Mr · 24 October 2023
★★★★★ 5/5
TrustpilotWould like to show our appreciation to…
Would like to show our appreciation to Paige & Nathaniel at Leaders Halstead who assisted us on the purchase of our new home in Link Road .They were both very supported, kind & courteous all the way .We would highly recommend them to family and friends
Ann · 10 October 2024
★★★★★ 5/5
TrustpilotExcellent service as ever from Robert…
Excellent service as ever from Robert and the team at leaders.
Richard · 15 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.