Leaders Bracknell reviews

★★★★★ 4/5

Trustpilot

Great service

They were great most of the time I needed help and quick to respond any inquiries I had. The only negative aspect on my experience was that sometimes I was not sure what were the next steps on the letting process and what and for how long I should wait, so I felt I was kept in the dark. Besides that, everyone I had to contact directly were really eager to help in whatever shape or form they could. Great service.

Antonio · 11 May 2022

★★★★★ 5/5

Trustpilot

Abi Gwilliam

Abi Gwilliam is always professional and helpful to my needs and I have no issues with anything she's helped me with in the past year I've been a tenant.

Bailey · 20 September 2022

★★★★★ 1/5

Trustpilot

Leaders exploits vulnerable tenants

Leaders exploits vulnerable tenants as they get commision for misselling a no deposit scheme that leaves tenants without any protection.

Alicia · 17 June 2026

★★★★★ 5/5

Trustpilot

Top!!!!✌️👍😊

It was really a marvellous experience with leaders. I really like their way to lent you a property. I wanna everyone to visit their website or contact them at least for once if somebody is looking for a comfort and better stay. Thank you Bilal for helping me out. I really appreciate you !!!👍✌️😊

Ramanpreet · 23 May 2023

★★★★★ 2/5

Trustpilot

Don't rent with Leaders

We rented for 4 years with Leaders, in which time they failed to fix the majority of property issues (including a leak that dripped into an outdoor plug, tripping the fuse every time it rained). In March we purchased a flat, but we're still waiting on our deposit to be returned from Leaders, despite it being approved for release several weeks back. We're due an additional rent refund that they're completely ghosting us about. Try calling the Forest Hill office's rental line and you get sent to a dormant answer machine - try calling their sales line and a human being picks up within seconds. Funny that. Leaders might be useful for landlords and for those buying a property, but it puts tenants right at the bottom of their priorities.

Jamie · 6 May 2022

★★★★★ 1/5

Trustpilot

Scammers, thieves, con artists, and liars

Scammers, Thieves, Con ArtistsWe had the unfortunate circumstances of having to rent through Leaders with their No Deposit Option. They were absolutely useless from the moment we signed the contracts right up until they falsified evidence and took illegal actions that damaged our credit scores.Joanne from the Stamford branch had to be threatened with calling the police after she refused to leave the property having been asked 10 times to do so. After we moved out of the property she then did the check out with no one else present and placed dirty plasters, tissues, and other rubbish around the property whilst making claims we hadn’t cleaned. She also urinated in the toilet. Despite us refusing the cleaning works they requested they went ahead and issued a work order with their contracted cleaners. Including illegal charges such as professional carpet cleaning, which had already been done. They then added an arbitration fee and took the matter to arbitration and never sent us any of the forms, or information regarding arbitration.They have now sent the matter to debt collectors and we are seeking legal advice. This is a well known scam that Leaders run. Don’t ignore the bad reviews on here. They are thieves and scammers. I would query the validity of the 5* reviews too as everyone I know has had bad experiences with Leaders across the country.The property in question has also now been renovated.

Naomi · 5 May 2022

★★★★★ 5/5

Trustpilot

Leaders Chester - tenant experience

I would like to leave a review for my Housing Manager, Gemma B, in Chester.

Daveystarr · 22 July 2026

★★★★★ 5/5

Trustpilot

Good services with staffs and service

Good services with staffs Macy, selwyn and lillie services too.

Zainab · 25 August 2026

★★★★★ 5/5

Trustpilot

Easy Move

Moving into a new house can be challenging at the best of times, moving in from out of the area even more so. Leaders of Poole kept me informed of the process and chased down all the details I needed to complete a successful move. Thank you.

Dr · 14 July 2016

★★★★★ 5/5

Trustpilot

Reliable

Reliable, friendly & great communication

Brenda · 27 September 2026

★★★★★ 5/5

Trustpilot

Amber Brooks at Leaders Weybridge has…

Amber Brooks at Leaders Weybridge has been amazing. No problem has been too difficult and she is extremely professional. On top of this she is a genuinely nice young lady.

Terry · 2 August 2022

★★★★★ 1/5

Trustpilot

Disappointed and not impressed by…

Disappointed and not impressed by leaders, I and my family members recently moved to Nottinghamshire/Mansfield to have a better lifestyle, we are UK born and raised citizens, we have had a third party ( we know who it is)hack our phones unlawfully and caused us and other relatives,theft and harm, and put us in serious problems and caused our data to be broken, the third party has been stealing our letters and caused fraud,one of my family members is unwell( he has autism). Leaders have allowed some of that third party persons responsible to ( who have broken the law in every way to move in next door to us to cause us further distress, and harm and to harass us,and stalk us ( we have done no wrong)we have now informed MPS of everything we are going through including of leaders who have allowed these people to move in to do this further to us, as leaders are allowing stalking to occur, and further corruption,.Leaders Estate agent are unprofessional, estate agent allowing corruption to occur to UK born citizens

Mrs · 29 April 2022

★★★★★ 5/5

Trustpilot

Leaders where there for us when we got…

Leaders where there for us when we got scamed. Before we found a place with leaders we actually thought we secured a place with a private landlord only to find out it was a scam. panicked and stressed we had a week to pack all our worldly belongings and find a new place to live. leaders was there and helped us secure a place in no time. now both me and my fiance have a lovely home.

Taylor · 9 September 2022

★★★★★ 5/5

Trustpilot

Went above and beyond

Thank you so much to James in the Manchester branch who was so brilliant helping us with our new apartment. Nothing was too much trouble. Would definitely recommend them to anyone.

Caroline · 13 June 2022

★★★★★ 5/5

Trustpilot

My experience so far with leaders has…

My experience so far with leaders has been a pleasure. Clare has been very helpful with my move. All of the staff in the Lowestoft branch have been very professional and friendly.

Mia · 23 April 2022

★★★★★ 5/5

Trustpilot

Abigail Gwilliam

Abigail Gwilliam Abigail is so friendly and efficient and always a pleasure to talk to, she has worked so hard to try and get problems solved etc and is very professional.

Mrs · 8 June 2022

★★★★★ 1/5

Trustpilot

Dodgy company

Dodgy company, staff can be underhand EG phone calls ignored until a different number was used.My solicitor asked me to pick up my keys after completion date but Estate agency fobbed me off with delays for a week and excuses, citing ’training’, lack of other than front door keys, Two weeks of trips to Croydonwithout receiving the keys. Finally, on promising good feedback, suddenly all the keys were found, including one to the garage where I discovered too late a leaking water pipe, which they wished to hide from me. I felt cheated and taken advantage of.

May · 20 April 2022

★★★★★ 5/5

Trustpilot

Caroline Cox - Walton on Thames

Caroline Cox has been absolutely amazing in Walton-On-Thames. We had a very rough start And time during our duration but now that she is dealing with the matters things are getting done timelessly and efficiently! So happy she is there!

Cyndi · 7 October 2020

★★★★★ 4/5

Trustpilot

Leaders quick service

We chose Leaders as they valued the house previously. They were very efficient in what they did and got it ready to put on the market quick. The downside was there legal people they took 4 weeks to get things sorted and it took me and Emma at leaders to get them moving this was stressful part of the whole process but overall Leaders was very good

Simon · 4 August 2023

★★★★★ 5/5

Trustpilot

Let’s talk about Joseph McPherson

I need to talk about Joseph McPherson at Leaders (Maintenance). I’ve never met someone quite as fabulous as him at his job!Understanding, goes above and beyond to provide the best service to his tenants. You have to have a decent sense of humour to work in lettings and he has this by the bucket load. Thank you for being such a reassuring super star with my recent maintenance needs, I really appreciate it.

Rebecca · 31 January 2023

★★★★★ 5/5

Trustpilot

I had a viewing for a property today…

I had a viewing for a property today which I had put an application in for. Stacy (sheffield branch) who showed us around the property was welcoming and answered all my questions I needed to know. Stacy acted in such a professional manner and is very timely in her responses to calls and emails, I know if I ever need anything regarding this property she is only a phone call away. I can’t thank you anymore!

Laura · 11 October 2022

★★★★★ 5/5

Trustpilot

Highly recommend

The staff at this branch specifically were very friendly and helpful and successfully helped to answer my queries! Tawnee was especially helpful and her extensive knowledge made my visit worth while! highly recommend!

Destiny · 22 February 2022

★★★★★ 5/5

Trustpilot

They provided us with very Services

Edward · 18 September 2026

★★★★★ 5/5

Trustpilot

Very helpful throughout the whole…

Very helpful throughout the whole process

Mr · 18 September 2026