Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently bought our first property with Haart Bracknell. Our estate agent Callum did show great patience and professionalism even when we turned up with the whole family for the fourth visit. The support of haart and Just Mortgage was outstanding. The whole process was smooth as can be . The only point that I would address urgently is the recommanded Choice of Solicitor , the level of service and communication from Blacks Solicitor was way below par, the only area where they exceeded expectations ( in the bad way) was for their fee considering the service.
It took all the effort and dedication of Haart Bracknell and just Mortgage team to get us in our first home on time . Thank you all.
Emmanuel · 30 July 2019
Agent replied
Dear Emmanuel Gauthier, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 4/5
GoogleWe have just completed on a house purchase with the help of Haarts Estate agents. It was a tricky transaction as it was a bank repossession and not the normal process. We found all of the team at Haarts were always attentive, patient and very responsive, even when they had to give us updates that were not good news for us: Calls were returned promptly, everyone was professional. It was not easy as they were the 'middle man' with the seller (a bank) determined not to engage in discussion or offer any information. Thank you for excellent customer service.
Michelle · 29 July 2019
Agent replied
Dear Michelle Cockram,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Bracknell estate agents
★★★★★ 5/5
GoogleHaart have been very supportive throughout the process of selling our house, particularly Calum and Alison. Haart dealt with all viewings ensuring they had seen the house themselves first and keeping us regularly updated with progress both before and after an accepted offer. It has been a long and difficult forward house purchase for us and Alison has kept in frequent contact with ourselves and our buyers making sure she has spoken to all solicitors involved and assisted were possible. I would not hesitate to recommend Haart to buyers or sellers!
Rebecca · 29 July 2019
Agent replied
Dear Rebecca Dwyer, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Bracknell estate agents
★★★★★ 5/5
GoogleWould highly recommend haart especially Kassandra they made the whole process of selling our property as stress free as possible. There was clear and open communication every step of the way and regular contact to keep us updated as to where we were in the process. Solicitors they recommended were equally as professional and helpful. Would use again without hesitation for selling or buying a property.
Michelle · 29 July 2022
Agent replied · 30 July 2023
Hi Michelle,
Thank you so much for your kind words.
It was a pleasure working with you over these last few months. We wish you all the best for the future.
Warm regards
Team Bracknell 💜
★★★★★ 5/5
GoogleA pleasure to deal with from start to finish. Adam gave us an honest appraisal and quickly helped us achieve a good sale for the property. Kassandra was fantastic at moving the sale along, dealing with and chasing up problems promptly and always cheerful and helpful. I'm sure our sale would have taken longer to go through without her on the case! I would definitley recommend.
Amanda · 29 July 2022
Agent replied · 30 July 2023
Hi Amanda,
Thank you so much for your lovely review. It has been a pleasure working along side you these past few months. If you need anything you know where we are.
Warm regards
Team Bracknell
★★★★★ 1/5
GoogleI was asked to provide a 5 star review of the property management team (if I was happy with the service) following a defective fridge freezer being replaced. I emailed the team expressing my dissatisfaction with the service before posting this review and was unimpressed with their response. I moved into a lovely rented property and discovered the fridge freezer was not working, after getting up early to phone the facilities team (having wasted a lot of time trying to confirm that the fridge was indeed broken I discovered they were already aware of the issue but hadn’t bothered to tell me so all my fresh food and milk had to be disposed of. I then had to wait nearly 2 weeks for a replacement (I was told this was because of their contractor and that they had done everything they could to have resolved the issue - although they still haven’t explained why they didn’t tell me before i moved in that the fridge was broken). I thought maybe they would offer to cover the cost of my wasted food, but no. I am out of pocket when there was no need for me to be and despite giving them the opportunity to rectify the issue before posting a negative review, they failed to do so.
Andyf3854 · 26 October 2024
Agent replied · 25 December 2024
Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience caused and want to assure you that we take your feedback seriously. We fully understand the critical role that effective communication plays in delivering quality customer service, and we regret that we did not meet your expectations in this instance.
★★★★★ 5/5
GoogleLia Demetriou is an absolute gem! Her professionalism and helpfulness shone through every step of my flat-buying journey. Not only did she consistently answer my calls promptly, but she also handled all my inquiries with utmost care and efficiency. I cannot recommend her highly enough!
Kamil · 7 March 2024
Agent replied · 21 March 2024
Kamil, thank you kindly for your feedback and we hope you enjoy your new home
★★★★★ 5/5
GoogleI’ve been looking for an estate agency who not only have the knowledge of the local area, but also kept constant communication with me when buying our first home. Even with smallest of updates. And I found exactly that with Haart Bracknell branch!
The team at Haart Bracknell are second to none, and I thank Leighton personally for his professionalism, and enthusiasm with finding our dream home. This was further evidenced with the manager Mark (calling on behalf of Leighton), wishing us well also!
Couldnt of wished for a better service! Thanks guys!
Richard · 30 July 2018
Agent replied
Thank you for your recommendation Richard! We couldn't be happier for you and hope you're enjoying your new home! Leighton & Mark
★★★★★ 5/5
GoogleGreat team who are extremely helpful in so many ways.
We were looking to purchase a house through Haart and both Alison and Callum were really helpful with providing information, keeping us updated and also going that extra mile to provide us extra viewings at short notice and giving us that little bit more time.
We didn’t purchase the house through Haart due to the seller not being able to match what we were after despite the best efforts of Callum.
Thank you for your help and continue to help as many people as you can with your great service.
Rubin · 30 July 2018
Agent replied
Thank you for this excellent recommendation Rubin! I hope you found your perfect home and I'm always here if you need anything! Calum
★★★★★ 5/5
GoogleI had a excellent review with Romello Alexis. His patience and words were very encouraging. Romello did an excellent review with me . I will recommend 👌 👍 Romello
Thank you …
Georgina · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile.
★★★★★ 5/5
GoogleChloe has been amazing not only describing the accommodation but also giving advice outside of the circumstances. Chloe is the type of agent you would love to rent something from.
Ortiz · 26 October 2024
Agent replied · 9 November 2024
Thank you so much for your review about the wonderful service you have received. Do let us know if we can be of any further assistance!
★★★★★ 5/5
GoogleEmily Harris from the property management side of haart is an absolute dream to work with. She is very professional in her job, responsible and responsive, nothing is too much trouble. I’ve worked with many agencies and agents over my time being a landlord and she is by far the best PM I’ve had the pleasure of working with. Thank you Emily, you are a credit to haart and will go far!
Simon · 3 March 2021
Agent replied
Thank you very much indeed for your kind words. We are pleased to hear you have had a great service from our property management team.
★★★★★ 5/5
GoogleSince Richard, the Branch Manager joined the this Bracknell branch, our dealings with Haart have been wonderful. He has gone out of his way to be as helpful as possible whenever we have approached Richard and his team, it is much appreciated.
Tristan · 7 March 2024
Agent replied · 21 March 2024
Thank you for your review and are always happy to assist, Thanks again from the haart Lettings team Bracknell
★★★★★ 5/5
GoogleIain, Alison and the team at Haart, Bracknell are professional, attentive and supportive. Throughout the whole sale and purchase process they were able offer sound advice at any junction. Their experience shined throughout. I wouldn't hesitate to recommend the team to anyone and personally I wouldn't use any other agent in Bracknell. I've used multiple agents in the past and none can come close to the level of service I have received. Thank you
Alexa Taylor
Alexa · 29 July 2019
Agent replied
Alexa,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling and buying your property.
Many thanks for your feedback, all the very best
haart of Bracknell
★★★★★ 5/5
GoogleRichard Shelton was fantastic in helping me secure a place when I needed one. It was a smooth experience and he was very helpful and flexible! Overall a stress-free move and I really appreciate the service; if I could give 10 stars, I would!
Nikki · 21 January 2024
Agent replied · 21 March 2024
Thank you so much for your kind review. If you need any further help, please do not hesitate to contact us. Kind regards, haart
★★★★★ 5/5
GoogleI have been provided with superb and friendly service by Melisa. She has made the whole experience real easy to navigate and spoke definitely recommend haart and melisa in particular.
Isa · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations.
★★★★★ 5/5
GoogleShakeerah has been great and has assisted me throughout my tenancy. Has also helped make my tenancy renewal go smoothly. Thank you! ❤️
A · 3 January 2025
Agent replied · 25 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleA first class service from Haart, particularly Adam on the marketing side a Kassandra on the co-ordination aspects. They acted in very professional, knowledgeable and approachable manner. As with all house sales there are issues to deal with and in this respect they couldn't have done more to ensure that our sale went through. A pleasure to deal with. Highly Recommended.
Duncan · 29 July 2022
Agent replied · 30 July 2023
Hi Duncan,
Your review is very appreciated. Despite the speed bumps along the way I am so happy that you are happy with the service that you have received from us.
As always we are at the end of the line should you need anything.
Warm regards
Team Bracknell
★★★★★ 5/5
GoogleGreat experience working with Nilpa from Haart in marketing my property. Nilpa quickly understood my property and its unique features and we had a great discussion regarding my timeframe for putting on the market. I would wholeheartedly recommend reaching out to Nilpa when you are looking to sell.
Neal · 23 September 2025
Agent replied · 23 June 2026
Thank you Neal, looking forward to working with you and getting you moved! Speak soon, Nilpa Patel - haart Bracknell.
★★★★★ 5/5
GoogleAnastasia was Really caring and she is really good with her job and without her I couldn't get the apartment " Eagle house " thank you Anastasia again.
Fouad · 11 October 2024
Agent replied · 25 October 2024
Thank you so much for your kind words. We are glad to hear you have received a great service.
★★★★★ 5/5
GoogleBeatrice has been really helpful in resolving issue in the flat. She did well with following up with landlord, contractors and provided timely updates to me. Big Thank You!
Sandip · 25 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleAnastasia is a a lovely person. She is always ready to assist and explain everything you need to know. She took her time to assist us with getting the right property, exactly what we wanted.
Thanks Zia, you a star🌟
PATIENCE · 7 March 2024
Agent replied · 21 March 2024
Thank you for your kinds words - we hope you enjoy your new home - from the haart lettings team
★★★★★ 5/5
GoogleWould like to thank Jennifer and Jasmine for helping us find our new home. It has been an incredibly stressful time as there hasn't been much on the market that suited our needs but they helped make it as stress-free as possible. The welcome pack was a lovely touch and I cannot recommend using Haart Bracknell enough. Thank you ladies!
Elly · 29 July 2022
Agent replied · 30 July 2023
Thank you for your kind words, very much appreciated, best wishes
★★★★★ 5/5
GoogleA big big big thank you to Richard for listening, helping me throughout my tenancy, and a big thing - doing what he said he would do, when he said he would do it by! Thank you so much Richard!!
KASSANDRA · 20 February 2024
Agent replied · 21 March 2024
Thank you for your review. We are very pleased Richard was able to assist during your tenancy. Many thanks, Michael, Bracknell Lettings
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