Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
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5/5
GoogleI recently had the pleasure of viewing a house with Romello, and it was a truly positive experience. Romello is a really nice guy, and his warm and approachable nature made the entire viewing comfortable and enjoyable. He was punctual and professional, taking the time to highlight all the key features of the property while patiently answering any questions I had. His honesty and enthusiasm for the home were evident, and he ensured I had all the information I needed to make an informed decision. I would highly recommend arranging a house view with Romello if youβre looking for a smooth and pleasant experience.
Jacopo Β· 23 May 2026
Agent replied Β· 23 June 2026
Thanks very much for your review. Weβre so pleased you had a positive experience with us from the lettings team.
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5/5
GoogleI had a really positive experience working with Ben as my housing estate agent. From the very beginning of my application, he was professional, approachable, and genuinely supportive. He made the whole process feel much less stressful than I expected.
Ben was always well-organized during appointments and took the time to clearly explain each step, which I really appreciated. He was responsive, patient with my questions, and made sure I felt confident throughout the process.
What stood out most was his ongoing support, he went above and beyond to make sure everything ran smoothly and that I was comfortable at every stage. Iβm very grateful for his help and would highly recommend him to anyone looking for a reliable and dedicated estate agent.
Greg Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile.
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5/5
GoogleI have had a fantastic experience with Melisa Koc while finding my rental property. The whole process has been smooth, easy, and completely stress-free. She has kept me fully up to date at every stage, communicated clearly throughout, and handled everything in a very professional manner. I've felt supported from start to finish, and nothing has been ever too much trouble. I would highly recommend Melisa to anyone looking for a reliable, efficient, and professional estate agent.
Tee Β· 22 February 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations.
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5/5
GoogleOswald was excellent and helpful
I had a pleasure of working with Chloe and all of Haart. Always really helpful and pleasant to deal with. I highly recommend that you get in touch too.
Brian Β· 20 June 2026
Agent replied Β· 23 June 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleAleesha has been very helpful in helping me find my first home, she was extremely helpful from the enquiry down to the paperwork and kept it all stress free definitely recommend her.
Zianab Β· 20 June 2026
Agent replied Β· 22 August 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
David Brownbill
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5/5
GoogleI found a property through haart thanks to Melisa she helped me match with a property that Iβve now moved forward with. Melisa helped me with the application process and talked through the whole rental procedure so Iβve felt very supported and confident. Thank you.
Karo Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations.
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5/5
GoogleWe viewed a property on Saturday and the agent Romello Alexis was really great! Friendly, Polite, helpful and efficient, really great service and very happy with the experience so far. Thank you! π β¦
Charlotte Β· 23 May 2026
Agent replied Β· 23 June 2026
Thanks very much for your review. Weβre so pleased you had a positive experience with us.
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5/5
GoogleRomello, Thank you for today
You were friendly, patient, and really made the whole viewing feel relaxed and easy. Itβs rare to meet someone whoβs both professional and genuinely kind, and I really appreciated the way you handled everything.πππ«‘ β¦
Evans Β· 16 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile.
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5/5
Google---
**Review:**
I have lived in my apartment for 6 years, and I have had and excellent experience thanks to Beatrice Bejenaru from Haart Since I started working with her she, has been a great help ,ensuring that all my needs are met and that I feel comfortable and my home
Whenever I needed the ventilation system changed,Beatrice Bejenaru promptly sent skilled individuals to carry out the necessary work. I also needed repairs to the toilet installation, and she took immediate action on this matter.
One thing I truly appreciate is that she answered my phone calls promptly every time I had questions or concerns. For example, the radiator in the bathroom was not functioning, and she quickly intervened to get it working again.
Additionally, Beatrice Bejenaru always made sure that I was satisfied with my living conditions. I highly recommend Beatrice Bejenaru to anyone in need of rental services, as she is dedicated and very professional. Thank you, for all the help and support you have provided!
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Make sure to fill in the name of the person and the name of the agency in the indicated places. If you need any changes or additional information, feel free to let me know!
Rodica Β· 9 November 2024
Agent replied Β· 23 November 2024
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM
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5/5
GoogleI've had mixed experiences with Haart letting services in the past (some good, some very poor depending on the team), but my experience this time round with Usman Hanif was very good. He was helping me renew a tenancy agreement for my property, and he was good at staying in touch, giving clear advice and timely follow-up. Given my previous frustrations with Haart property managment, this was much appreciated to have good service! Thanks Usman!
Rachel Β· 4 October 2024
Agent replied Β· 25 October 2024
Thank you so much for your review. We pride ourselves on our customer service and I'm pleased you were able to experience this. We look forward to assisting you again in the future.
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5/5
GoogleRomello was very helpful, showed me 3 lovely properties.
Syma Β· 22 July 2026
Agent replied Β· 22 August 2026
Thanks very much for your review. Weβre so pleased you had a positive experience with us from the lettings team.
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5/5
GoogleI had a fantastic experience working with this rental agencyβs. From the beginning, miss Melisa Koc was professional, responsive, and genuinely helpful. They made the entire process smooth and stress free from scheduling viewing to β¦
Mirela Β· 22 December 2025
Agent replied Β· 23 June 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards
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5/5
GoogleHaving found other estate agents in the area very difficult to work with, I was reluctant to look at options other than private landlords. I was recommended to speak to Haart by a few people, all providing very encouraging testimony.
I contacted Haart and shortly after arranged a viewing with Anastasia Galitzine-Scott. Xia was professional throughout and listened to what I needed, answered my questions, and by doing this found me a much more suitable property for my needs.
Overall a professional company that only contact you when needed. Exactly what you want when looking for somewhere new to like. Will certainly be happy to recommend and if needed, use again.
Richard Β· 26 June 2024
Agent replied Β· 23 November 2024
Thank you for your fantastic review - we pride ourselves on delivering excellent customer service & we are pleased that this has been an professional and happy experience for you. Enjoy your new home - From the haart lettings team Bracknell
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5/5
GoogleHaving found other estate agents in the area very difficult to work with, I was reluctant to look at options other than private landlords. I was recommended to speak to Haart by a few people, all providing very encouraging testimony.
I contacted Haart and shortly after arranged a viewing with Anastasia Galitzine-Scott. Xia was professional throughout and listened to what I needed, answered my questions, and by doing this found me a much more suitable property for my needs.
Overall a professional company that only contact you when needed. Exactly what you want when looking for somewhere new to like. Will certainly be happy to recommend and if needed, use again.
Richard Β· 21 June 2024
Agent replied Β· 23 August 2024
Thank you for your fantastic review - we pride ourselves on delivering excellent customer service & we are pleased that this has been an professional and happy experience for you. Enjoy your new home - From the haart lettings team Bracknell
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5/5
Google"Big thanks to Romello for being so helpful and kind today. He is a great agent who really listens and treats people with respect. 5 stars!"
Kenzie Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile.
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5/5
GoogleMelisa is very friendly and helped me register to find a property, she was very kinda friendly and professional really recommend to speak with her!
Yada Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations.
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5/5
GoogleWow just wow, renting has always been stressful, until I went with Haart. Richard and Anastasia have gone above a beyond to help assist us on getting our home as quickly as possible. Richard is just charming and funny, he gives you the feeling like you have known him for years. Working hard on the weekend to get things sorted. Having gone with other agents before, I now realiseβ¦the only way is Haart!
Thank you Haart for everything π
Keri Β· 16 June 2024
Agent replied Β· 21 June 2024
Thank you for your review and are super pleased that you have found your new home through haart. Many thanks, from the haart Lettings
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5/5
GoogleI've had the pleasure of renting with Haart Bracknell Lettings for the past two years, and I must say, the transformation has been remarkable.
Richard and Anastasia stand out as shining examples of professionalism and dedication. Their proactive approach ensured that my flat was swiftly tenanted.
Their responsiveness to any queries or issues has been truly commendable, providing timely solutions and reassurance whenever needed.
What sets Haart Bracknell apart is their commitment to continuous improvement. Over the past two years, I've witnessed significant improvements in their services and operations, reflecting their unwavering dedication to client satisfaction.
My experience with Haart Bracknell Lettings has been positive, thanks to the exceptional efforts of Richard and Anastasia. Their efficiency, reliability, and commitment to excellence make them a top choice for anyone seeking reliable letting services in the Bracknell area.
Adam Β· 22 May 2024
Agent replied Β· 21 June 2024
Thank for the great feedback and kind words - we will always endeavour to provide the best customer service possible to all our tenants & landlords. Should you require any further assistance in the future, please contact the Bracknell lettings team at haart.
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5/5
GoogleWe viewed a property and Romello Alexis was really helpful and kind and understanding.
Jason Β· 23 May 2026
Agent replied Β· 23 June 2026
Thanks very much for your review. Weβre so pleased you had a positive experience with us.
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5/5
GoogleThis review only relates to my interaction with Anastasia Galitzine-Scott for Haart Bracknell.
"I am incredibly pleased with the outstanding service provided by Anastasia during the recent search for a new tenant for the property we are currently renting. She has demonstrated unparalleled professionalism, expertise, and dedication.
Throughout the process so far, Anastasia has gone above and beyond to understand our needs and preferences. She meticulously curated a list of potential tenants who were not only qualified but also aligned with our requirements. Her attention to detail and proactive communication ensured that we were always kept informed and involved.
What truly sets Anastasia apart is her genuine commitment to client satisfaction. She took the time to address my concerns we had and provided valuable insights.
Thanks to Anastasia's unwavering dedication and expertise, a suitable tenant was found swiftly and seamlessly. I cannot recommend her highly enough to anyone in need of a reliable and trustworthy estate agent. Thank you, Anastasia, for your outstanding service and professionalism!"
Sharon Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you for your 5 star review and the kind words - we are proud of the professionalism & service shown by Anastasia and lovely feedback will be passed on to her. From the haart Bracknell lettings team.
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5/5
GoogleSince finding myself facing homelessness after a painful breakup last week, I felt scared and alone. I contacted Richard Shelton from Haart, Bracknell, and within 24 hours he fixed my problem.
I was terrified at the thought of moving into a room in a shared house and having to uproot my whole life.
If you want an estate agent that genuinely cares about you and your wellbeing and not just your money, call Haart.
My case was handled with kindness, compassion and professionalism throughout, qualities that are hard to find.
Thank you Richard, for going above and beyond for and making me feel like I'm not alone. I am now looking forward and preparing to move on with my life, something that was unimaginable just a few days ago.
Alison Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you for your kind review and are so pleased we were able to assist you at this time. Please let us if can be of any help in the future. from the haart Lettings team.
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5/5
GoogleRomello is really good in assisting and give all the information.helpful to find a good apartment.
Agnel Β· 9 April 2026
Agent replied Β· 23 June 2026
Thanks so much for the lovely rating. Weβre always happy to help and weβre here whenever you need us.
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5/5
GoogleRang haart desperately looking for a new property and spoke to Melissa koc she was very kind and helpful
Charlie Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words. We pride ourselves on going the extra mile.
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5/5
GoogleThe Haart Bracknell branch has been friendly with me from the beginning. We developed a direct relationship, and everything was handled smoothly. Everything went according to what we discussed, and they treated me very well. If I needed any help, I could count on them. I mainly kept in touch with Richard and Anastasia, who were always very dedicated and patiently answered all my questions, even when my English wasn't the best. :) Regarding my move-out, I contacted Shakeerah, who responded positively and incredibly quickly to all my questions. Shakeerah is very helpful and precise. I am incredibly grateful for the time I spent in one of their rental properties, Blythe House, where I could recover and pull myself together after a very painful heartbreak. I wholeheartedly recommend this team. Thank you for everything, and I will gladly recommend you to everyone else, as I have done before. I wish you all continued success! Norman (9 Blythe House)
Norman Β· 13 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.