haart Bracknell reviews

★★★★★ 5/5

Google

AMAZING! If you are looking to put your home on the market I would highly recommend Adam, Cameron and Kassandra who are as individuals at the top of their game, and work together as a phenomenal team who are completely committed to you the customer. Adam instantly made me feel at ease, he understood the market, took time to understand me, and was easy to work with. Adam has always been prompt, responsive, friendly and completely fully committed to getting our home on the market and finding its future owner. Cameron undertook all of the viewings, and pushed really hard to get us a fantastic offer. Cameron was calm and professional giving us the very best advice and guiding us through the process, helping us to accept the best offer. Cameron also helped me out with how to approach making an offer on a property that wasn't listed with them. Cameron is focused on customer service at all times. Then in stepped Kassandra who has tireless with a constant smile and endless patience pushed the sale through keeping all of the solicitors customers moving forward together in difficult circumstances and with the challenge of trying to ensure that everything stayed on target to meet the stamp duty deadline. But regardless of the workload or pressures from other parties Kassandra has always had time for me and my endless questions and updates. Don't hesitate to use Adam, Cameron and Kassandra to help you sell your home, they are not your average estate agents, I can't recommend them enough, thank youPositiveResponsiveness, Quality, Professionalism, Value

Amanda · 22 June 2022

★★★★★ 5/5

Google

Jasmine has been fantastic throughout the whole process of me and my boyfriend renting our first property together. It became quite a stressful process and she was so great at sorting all the issues out up until the night before our set move in date, which we were so grateful to be able to keep. She was on the phone to us every single day to make sure everything went through well. Even on collecting our keys, we were given a lovely welcome box which made the whole process even more worth while! Thank you Jasmine for making this such a great experience for us :)PositiveProfessionalism

Kristen · 22 June 2022

★★★★★ 5/5

Google

Emma Saunders has been an absolute star on helping me securing my new tenancy agreement. Emma is a great negotiator ! She is very professional. Always coming back whith an answer to my queries and in no time. She is also very kind and polite person and it is a pleasure interacting with her. I give 5 stars only because there are no more to give !! Thank you very much , Emma ! Regards, Daniela

Daniela · 1 November 2022

★★★★★ 5/5

Google

Anastasia Galitzine-Scott is an amazing agent and helped us a lot. If i had any questions or queries she tried to help us straight away and sort it out. Her marketing strategies, negotiation skills, and attention to detail made the process easier and we couldnt be happier with her service. Thanks for your great service.

Louise · 29 February 2024

★★★★★ 5/5

Google

Jasmine has been fantastic and is a true asset to your company. Jasmine has shown to be completely flexible and attentive through my involvement with Haart. From the initial contact, signing the contracts and viewing the property, to moving in, living there and now planning to move out. Jasmine has been available to speak and talk to me on any day of the week, at any time. This communication has been over the phone, emails and via WhatsApp on her personal phone. This communication has been absolutely outstanding and extremely attentive as mentioned earlier. I can tell Jasmine has gone above and beyond her usual role requirements to offer me a fantastic service. Overall, Jasmine has made my experience with Haart very pleasurable and enjoyable. I’d really like to highlight how impressed I am with her service and commitment Jasmine has shown throughout the whole process. I have shared this feedback with many family and friends also. Jasmine has taken extra measures to ensure we were compliant with government guidelines revolving COVID, she has shown urgency and passion to her role and Haart. I’d like to say a big thank you to your team and Jasmine specifically for all the help during these times!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 26 October 2021

★★★★★ 5/5

Google

I think the team at Haart Bracknell are spectacular in particular Anne Marie. She seems to be really engaged in her job and seems to want to make sure all parties get the best possible outcome, i felt like, unlike many other estate agents she is well considered in her responses, no blagging or fibbing and i felt really well informed all the way through. thank you.

Lauren · 31 March 2023

★★★★★ 5/5

Google

Haart Bracknell Team has been very helpful and prompt from the start of our house buying transactions. I have been dealt with by Alison and she has been amazing from the start, she has good selling attitude when she showed us the house for the first time unlike younger estate agents who lack experience and knowledge on how to sell a house. Alison has also contacted the sellers on my behalf whenever requested very promptly. We have also been dealt by Gurpreet of Just Mortgages and has been very helpful to us first time buyers to understand the step by step process of house buying. He has been very prompt upon our request to follow up our mortgage provider as well on any minor delays that happened. The whole transaction from first offer being accepted by the Sellers to the Completion Date is exactly 2 TWO MONTHS. Thank you for all your help! - Francis & Patricia

Patricia · 29 July 2021

★★★★★ 5/5

Google

We have been using Haart of Bracknell as our Letting Agents for over 13 years and we would like to thank Emily Harris personally for her utter professionalism during the past few years. Emily always refers back to us and keeps us informed of any problems with our property. We would recommend Emily for promotion and we take this time to thank her personally for all of her efforts over the past few years; we look forward to any further correspondence we may have with her over the next four months of this rental agreement. Mark & Emma Navin

Mark · 29 July 2021

★★★★★ 5/5

Google

Jasmine has been fantastic and is a true asset to your company. Jasmine has shown to be completely flexible and attentive through my involvement with Haart. From the initial contact, signing the contracts and viewing the property, to moving in, living there and now planning to move out. Jasmine has been available to speak and talk to me on any day of the week, at any time. This communication has been over the phone, emails and via WhatsApp on her personal phone. This communication has been absolutely outstanding and extremely attentive as mentioned earlier. I can tell Jasmine has gone above and beyond her usual role requirements to offer me a fantastic service. Overall, Jasmine has made my experience with Haart very pleasurable and enjoyable. I’d really like to highlight how impressed I am with her service and commitment Jasmine has shown throughout the whole process. I have shared this feedback with many family and friends also. Jasmine has taken extra measures to ensure we were compliant with government guidelines revolving COVID, she has shown urgency and passion to her role and Haart. I’d like to say a big thank you to your team and Jasmine specifically for all the help during these times!PositiveResponsiveness, Quality, Professionalism, Value

Amy · 22 June 2021

★★★★★ 5/5

Google

Selling my property through Haart Estate Agent in Bracknell has been a very positive experience. Currently being based in New Zealand (for 18 months), Haart have assisted me from beginning to end and delivered an outstanding Customer experience. I had my property on the market for just 1 week, before receiving an offer for the full asking price. From start to completion has been only 12 weeks. Kassandra has been excellent throughout, going way above and beyond what was expected. She has helped me with packing and removals, cleaners, organising storage, she also helped along with obstacles with solicitors. Her communication has been outstanding throughout, including her understanding with the time difference in New Zealand and lots of emails both ways. She is an absolute asset to Haart Estate Agents I really couldn’t recommend Haart (and in particular Kassandra) enough for the excellent service. I couldn’t have done it all without them.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 22 June 2021

★★★★★ 5/5

Google

I dealt with Kassandra at Haart within my time of purchasing my first property and she’s made the whole experience for me. I have previously used other agents in the past and I have never had the customer service she provided me, she’s quick professional and on the ball at all times. You don’t have to ask her twice! I highly recommend Haart as a business, and Kassandra is a credit to the team, outstanding work!PositiveResponsiveness, Quality, Professionalism, Value

Shannon · 24 August 2021

★★★★★ 5/5

Google

Jasmine has been fantastic and is a true asset to your company. Jasmine has shown to be completely flexible and attentive through my involvement with Haart. From the initial contact, signing the contracts and viewing the property, to moving in, living there and now planning to move out. Jasmine has been available to speak and talk to me on any day of the week, at any time. This communication has been over the phone, emails and via WhatsApp on her personal phone. This communication has been absolutely outstanding and extremely attentive as mentioned earlier. I can tell Jasmine has gone above and beyond her usual role requirements to offer me a fantastic service. Overall, Jasmine has made my experience with Haart very pleasurable and enjoyable. I’d really like to highlight how impressed I am with her service and commitment Jasmine has shown throughout the whole process. I have shared this feedback with many family and friends also. Jasmine has taken extra measures to ensure we were compliant with government guidelines revolving COVID, she has shown urgency and passion to her role and Haart. I’d like to say a big thank you to your team and Jasmine specifically for all the help during these times!

Amy · 25 March 2021

★★★★★ 5/5

Google

Sold my house through Haart and they were wonderful to work with. Very easy to talk to, really patient with all my first timer questions and worries, plus they pushed when they needed to. I know it's a service you pay for, but I did genuinely feel like they were 'on my side'. Extra thanks to Adam and Kassandra, and yes, I know, I know, I still owe you that cake!

Sean · 29 July 2022

★★★★★ 5/5

Google

I dealt with Kassandra during the purchase of my property and I have to say Kassandra was exceptional!!! She kept me fully informed of the process and progress every step of the way. Kassandra went above and beyond and she was an absolute godsend. !!! To say she is fantastic at her job is an understatement, she’s amazing and I can’t thank her enough!! I’d highly recommend her. Thankyou Kassandra x

DN · 29 July 2022

★★★★★ 1/5

Google

Haart Bracknell: Where Dreams Go to Die and Problems Multiply! Chloe and Shakeerah, oh my, where do I begin? Rude? Check. Obnoxious? Double check. These two could run a masterclass on how not to speak to people. Renting a flat through Haart was an experience, alright, like a nightmare you can’t wake up from. Need something done? Pack a lunch. You’ll be waiting a decade. Got a problem? Don’t even think about telling them, they’d rather ignore you and hope it magically fixes itself. Property management? They don’t answer the phone because, clearly, talking to tenants is beneath them. If there’s an award for the worst estate agents in Bracknell, Haart Bracknell would win it every year. They’d even give a thank-you speech: “We couldn’t have done it without our unwavering commitment to being terrible!” Avoid at all costs. Unless, of course, you enjoy being ghosted, gaslit, and generally ignored. Then, by all means, give them a call. (They won’t answer.)

Samjones · 3 January 2025

★★★★★ 5/5

Google

I dealt with Chloe Milton and Emma Saunders throughout my journey with Haart and I can happily say they are both lovely and easy to work with. I have no complaints about the apartment; granted there was alot of mould on the walls, but Emma assured me that they were waiting on a quote to get a contractor round to fix up the mould-ridden areas to prevent re-occurrence. No complaints from me, 5 stars for Haart Early (Y)

Scott · 29 April 2021

★★★★★ 5/5

Google

I've been in contact with Haart to let a property and I've had an amazing experience with them so far. They've handled all of the viewings very professionally and been in regular communication about the offers/market updates. Special special shoutout to James Ashworth who is one of the friendliest and most professional person. He's been great throughout the process

Muhammad · 22 July 2023

★★★★★ 1/5

Google

I have seen kitchen cupboards more organised than Haart estate agents. Maybe if you are buying or selling it is different but I WOULD NOT recommend renting with these agents. They will be fantastic until you pay your rent and get moved in. Incredibly unprofessional service with the agents ignoring emails for 3 days after they had handed us an eviction notice (wrongly accused may I add). After a week of back and forth as to why it is we are being kicked out we finally reach an agreement, pay £100 more a month on your rent and you can stay, I am pretty sure that is blackmail. This also seems to be the only estate agents that will only take on single, child free occupants which to me is a very strange requirement for a flat. If you need something fixed, it will take days if not weeks. Do not even bother trying to call anyone as the line seems to be busy 24 hours a day, or if someone does answer they tell you you'll get a call back which you will never actually receive. Please rent with anyone else other than Haart. I think the staff aren't all awful and honestly I feel bad for them having to work in a place so disjointed and clearly lacking any professionalism.

Klaudia · 18 December 2024

★★★★★ 1/5

Google

Useless is probably the best word to describe haart estate agents. Dealing with the bracknell branch will be a horrific experience you'll want to forget. Numerous calls without reply, broken promises. An example of their incompetence, it took 4 months to get a reply on whether we had access to the garage at the property we rented.Information which should have been disclosed on signing the rental agreement. Frauds. Another example, after 6 calls and being told after every call we would get a call back regarding the rental agreement extension I had to visit the branch to get a response. The list can go on and on... The company is ran by discombobulated individuals who do not care about customer service. I'm surprised the business is still running. Avoid like the plague.

Umer · 29 July 2020

★★★★★ 5/5

Google

Richard Shelton has been amazing in helping find and show all parts of a property for my needs and making the experience of finding somewhere to live the best it can be. Such an accepting and friendly group can only recommend!

Lauren · 24 July 2024

★★★★★ 5/5

Google

Richard and Anastasia were very patient and helpful .I think I spoke to them more than I did my Family in the lead up to my move , very responsive to queries , Always returning phone calls, I would highly recommend Haart lettings. Thank you both

Kay · 22 April 2024

★★★★★ 5/5

Google

Richard was polite courteous and professional at all times and found us a suitable tenant quickly and efficiently. I would highly recommend Richard and the team at haart lettings if you are looking to instruct an agent to let your property or if you are a tenant looking to rent.

John · 21 January 2024

★★★★★ 5/5

Google

It has been a pleasure to meet Jenny who has been a great help in securing a property to rent. Jenny has shown compassion and was able to answer all our questions during the process and also kept to her word in keeping us up to date and has also been able to take away the stress and worries with her calm and gentle nature. Thank you Jenny.

Jacqueline · 29 July 2022

★★★★★ 5/5

Google

I received a call from Jennifer Ann Knowles this morning regarding my property search. Jennifer took great care of my enquiry and also demonstrated a willingness to help in my search for rental accommodation. It was a real pleasure to discuss my requirements and personal situation with such a professional and helpful person. Great customer service and very thorough. Thank you Jennifer!

Benjamin · 1 March 2023