Trusted Agent profile · Bracknell · Berkshire
Verified
★★★★★
1,544 reviews across 3 platforms
9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH
Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,544 reviews on three platforms, including 1,197 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.
1,197
Reviews on Google
This office
149
Reviews on Facebook
This office
198
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell office, from every platform, shown as written. First names only.
5/5
GoogleThank you Liam for your kind professional and very efficient assistance when renting through your agency. I will make sure to recommend it to anybody who is looking for quality service.
Thank you so much for sharing your positive of experience of renting with us. We’re delighted that Liam provided such a great service.
5/5
GoogleBrilliant service throughout the whole process of renting a property. All team members I had contact with have been very professional. Special thanks to Liam, Liz and Jessica. Your help and dedication are greatly appreciated.
Thank you very much, Carlos. We really appreciate the review and lovely feedback. Happy new home!
5/5
GoogleI was very happy with the service I got from Duncan Yeardley agency (I rent a flat). Staff are very friendly and always happy to help. Special thanks to Caroline, who helped me to sort out one problem in the flat and Maureen, who supported me during my tenancy period.
Thank you Ola for the 5 star review. We're really pleased that you enjoyed working with our friendly team at Duncan Yeardley.
5/5
TrustpilotExcellent Customer Experience ⭐️⭐️⭐️
House hunting can feel quite overwhelming and stressful 😩 …however, I stumbled upon a lovely property that was managed by DY. I called the main line and had the opportunity to interact with two lovely ladies - Jessica and Vivien. They were very professional, responsive and helpful. Really excited to be moving into the new space…and grateful to Jess and Viv for the support they provided ⭐️👏🏾⭐️👏🏾.
5/5
GoogleThe ladies at Duncan Yeardley were efficient and ensured plenty of people viewed the cottage. It wasn’t an easy place to sell but it is now under offer.
Thank you so much for taking the time to leave a 5-star review for the team, and for giving us the opportunity to secure a buyer for you. It’s very much appreciated.
5/5
GoogleFrom initial enquiry to a sale in just 3 weeks; Callum, Anastasia, Judy and the team took us through the process in their efficient, supportive and friendly style.
Thank you very much for the 5-star review and feedback. We really do appreciate being given the opportunity to sell your home.
3/5
TrustpilotGreat when start renting, awful when you move out!
Great when you found a place with them to rent and helpful sales staff but once you are a tenant there is little 'service'. They recommend Homeshift for Energy suppliers. DO NOT even bother, total rip off (and impossible to get through to them except wait for a reply on their terms and then they are useless) THEN you finish your rental period and move out and have the totally unpleasant experience of the check out inventory...The company they use are basically there to screw you as much as possible to get the Landlord all of your deposit back! I had a bill for putting up a small coat hook on porch door and Landlord wanted £10 for me ADDING it! I removed a small cheap faded religious symbol sticker from front door and got charged £5! I replaced the damaged laminate floor in kitchen at my own expense and this was overlooked as was me not mentioning a 240v plug socket in the bathroom!! SO disappointed with Duncan Yeardley as it was clear they pass everything on to other firms YOU DO NOT CHOOSE to work with. Awful experience and I lost over £500 in deposit in the end for leaving property in better condition than when i moved in! I own my own flooring company and the mould and damp under laminate in kitchen was a health hazard I took care of. Personally, I wont be using Duncan Yeardley again in future when or if I need a new rental property.
5/5
GoogleThe lettings team did a great job swiftly finding new tenants for our property in Aldworth Close. In particular Liam and Vivien who both saw the rental through and kept in close contact throughout.
Thank you very much for giving us the opportunity to find new tenants for your property - and for the 5-star review!
5/5
GoogleWe have had Duncan Yeardley as managing agents for our rental, and now as estate agents for our purchase. In both they have been professional, friendly and responsive. We have found their service and the care they show in what they do to be exemplary, and we will certainly be using them in the future!
Thank you so much for the lovely review! We are delighted to have been able to help with your journey from tenant to homeowner and wish you every happiness in your new home.
5/5
GoogleThanks to Duncan Yeardley for their support in renting and managing my property. Special thanks and recognition must go to Jessica and Vivien for constant communication and updates, making this process entirely stress free. I wanted a fully managed service for my property which I can safely say was provided and to my great satisfaction.
Hearing that we've hit the mark on providing a fully managed service is like music to our ears. We aim to ensure that your property journey with us is smooth and stress-free and we're delighted that Jessica, Vivien and the team have delivered just that. Thank you for the fantastic review!
5/5
TrustpilotGreat team
My property had been on the market for such a long time without selling so decided to go with another estate agents. From the start Duncan Yeardley were very helpful and keen to help me sell quickly. The property was on the market with Duncan Yeardley for just a week when I accepted an offer. From start to finish they kept me informed every step of the way. Thank you. Recommended.
Thank you very much for giving us the opportunity to sell your home. It's very much appreciated, along with the wonderful 5-star review and recommendation!
5/5
GoogleJess was amazing in helping us with our flat search - professional, responsive and willing to go the extra mile. Highly recommended
Fantastic to hear! Thank you very much for the 5-star review and recommendation.
5/5
GoogleI have had the pleasure of dealing with Jessica , she was friendly and answered any questions I had and wants to help me find the right property for me, I can’t talk highly enough of Jessica , she is a pleasure to deal with and made me feel very comfortable and at ease during my viewing and the communication is excellent , I am looking forward to more viewings with Jessica
Thank you so much Barry for taking the time to leave such lovely feedback for Jessica. We look forward to helping you find your next home!
5/5
GoogleReally pleased with the service provided by Duncan Yeardley and Sales Consultant, Anastasia Davies. Her guidance and support led to an offer accepted on my dream home.
Congratulations, Duncan! We are thrilled that Anastasia has been able to help secure your dream home. Thank you so much for the wonderful review.
5/5
GoogleVery happy with the service. A special thank you to Viviene who has helped us with the property at Beechwood close. She has been very helpful and efficient.
Thank you so much for the 5-star review. We’re delighted to hear you have had such a good experience with our lettings team.
5/5
TrustpilotJessica was so knowledgeable and…
Jessica was so knowledgeable and nothing was too much trouble. The DY team always passed on any messages which were returned. I have no hesitation in recommending Jessica and team.
Thank you very much for the 5-star review and recommendation for Jessica and the team, it's greatly appreciated.
5/5
GoogleI've just moved into one of their properties for the first time. There were a few minor issues with the house, I contacted them and they immediately booked a specialist to resolve it. Very happy with them so far, and hope I will be for the rest of my stay.
Thanks Sohrab for the positive review, it's much appreciated.
5/5
GooglePierce Gunbie-Browne was exceptional! I am a first time buyer, called on Friday for next day viewings for three houses which We liked one of them. And they were happy to arrange a viewing for the second time.The experience has been good enough.Pierce was very clear,first impressions have been great!
Thank you Kishore for the feedback. We're really pleased that you found Pierce to be so helpful and look forward to helping you to find your new home.
5/5
GoogleI was supported by Anastasia Davis in search for a property and she was such an amazing person. Though I have finished with the purchase but the experience I had with her was awesome and I recommend her to everyone in search of property. She will be of great help to you trust me.
We’re thrilled to hear that Anastasia turned your property quest into a 5-star adventure! Now that you've crossed the finish line of your property journey it's time to enjoy your new place. Thanks so much for the recommendation!
5/5
GoogleA brilliant team! I’ve used DY to buy and sell property and recently trusted them with letting my house. They are so diligent, supportive and just go above and beyond to make everything seem less and easy - thank you to the team and to Liam for everything, I can’t recommend them more highly!
What a wonderful review, thank you! We are so grateful for your loyalty and most recently, entrusting us with letting your home. A huge thank you from Liam and the team for the kind words and recommendation.
5/5
GoogleWonderful and easy experience overall, Vivian and Jess were both lovely and very responsive. I’m very excited to move in, would fully recommend!
Congratulations on securing your new home! We wish you every happiness there and really appreciate the lovely review.
5/5
TrustpilotLee was very helpful in giving me…
Lee was very helpful in giving me advice and I will be in touch with him in the near future to put my property on the market. :-)
Thank you very much for the 5-star review and feedback for Lee. We very much look forward to helping with your next move!
5/5
GoogleJudy always keeps me updated with new properties coming on the market and knows what I’m interested in. Thank you!
Thank you for your 5-star review for Judy, we’re delighted to hear she’s been so helpful!
5/5
GoogleThe team were amazing from start to finish. Wiktoria in particular was so organised, efficient and was always communicating with us. Thank you
Thank you for your wonderful feedback, Adam! We’re so pleased the whole team made the process a positive one for you. We really appreciate your kind words and recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Duncan Yeardley Estate Agents Bracknell won awards at The British Property Awards in four years, most recently 2025.
British Property Awards winner in four years: 2021, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 3 Gold and 1 Bronze The British Property Awards 2025 winners
2024 3 Gold The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!
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Yes. Duncan Yeardley Estate Agents Bracknell won Platinum in The Trusted Agent 2026 awards. It also won Gold for Estate Agent in Bracknell and Gold for Letting Agent in Bracknell at The British Property Awards 2025, and 8 other industry awards since 2021.
