Trusted Agent profile · Bracknell, Berkshire

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Duncan Yeardley Estate Agents Bracknell reviews

★★★★★ Excellent

1,540 reviews across 3 platforms

9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH

Duncan Yeardley Estate Agents's office in Bracknell, Berkshire, at 9 Crown Row, is rated 4.9 out of 5 across 1,540 reviews on three platforms, including 1,189 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of two awards Duncan Yeardley Estate Agents won in 2026.

Google logo

4.9 / 5

1,189

Reviews on Google

This office

Facebook logo

4.8 / 5

155

Reviews on Facebook

This office

Trustpilot logo

196

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Duncan Yeardley Estate Agents Bracknell

Established in 1987, we are Bracknell’s most established estate agent helping homeowners, landlords, buyers and tenants in the Ascot and Bracknell areas. Owner Nick Thring took over the business in 2012. Never standing still, we soon expanded to provide a full suite of letting services too with Helen, Nick’s sister, and Charlotte, Nick’s wife at the helm. A real family affair! From a team of just two, the company has grown significantly in recent years to boast a superb team of local property experts. And, we’re not stopping there. In 2021 we expanded and now have an office in Ascot to help even more people with their home moves. We can strongly say our foundation for being local experts is solid. We’re local residents who play an active part in the community and our children go to local schools. Several long-standing team members have been part of our story for many years and we always encourage progression, development and training so our people are the best they can be. With our great culture and work ethic, we always put our customers at the heart of what we do. We’re lucky to have people who are genuinely passionate about property, and we’re often complimented for going the extra mile. We hope to do that for you too!

Awards

The Trusted Agent 2026 results for Duncan Yeardley Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bracknell office, from every platform, shown as written. First names only.

5/5

Google

We have just completed the letting process with Duncan Yeardley from Bracknell and couldn’t be happier with the service we received. A special thank you to Vivien and Jessica, who were both incredibly helpful, professional and supportive throughout the whole process. They kept us informed, responded quickly to any questions, and made what could have been a stressful process feel smooth and straightforward. Their friendly attitude and attention to detail really made a difference, and we truly appreciate all their help in getting everything completed. We would highly recommend Duncan Yeardley Bracknell, especially Vivien and Jessica, to anyone looking for a professional and reliable estate agent. Thank you both for all your hard work! 👏

Kamran · 2 October 2026

Agent replied · 4 October 2026

It sounds like Vivien and Jessica really looked after you, which is lovely to hear. Moving can be stressful enough, so having the right people on hand really does make a difference. Thank you for taking the time to leave such a lovely review, Kamran - and we hope you’ll be very happy in your new home!

5/5

Google

We had a really positive experience with Duncan Yeardley Bracknell during our recent house move. From the beginning, the team were friendly, professional and very helpful. I’d especially like to thank Vivien and Jessica for all their support. They were always approachable, quick to respond and kept us updated throughout the process. Whenever we had a question or needed help, they were happy to assist and made the whole experience feel much less stressful. Moving house can be quite overwhelming, but having such a supportive team made a big difference. We really appreciate everything they did for us and would happily recommend Duncan Yeardley Bracknell to anyone looking for an estate agent. Thank you Vivien, Jessica and the whole team! ⭐⭐⭐⭐⭐

Dinushika · 25 September 2026

Agent replied · 30 September 2026

We’re so pleased Vivien and Jessica helped take some of the pressure off and made the whole experience feel easier to navigate. It’s amazing how much difference the right support can make during a move! A big thank you as well for the five stars and such a generous recommendation, Dinushika - it means a lot to the whole team.

5/5

Google

I had a very good experience with Duncan Yeardley Bracknell Estate Agents throughout our house move. The whole process was handled professionally and efficiently, and the team were always helpful, friendly and responsive whenever we had questions. A special thank you to Vivien and Jessica, who were both incredibly helpful throughout the process. They kept us informed, responded quickly to our queries and made what can be a stressful house move much easier. I really appreciate their support and professionalism from start to finish. I would definitely recommend Duncan Yeardley Bracknell to anyone looking for a reliable and helpful estate agent. Thank you again, Vivien, Jessica and the whole team! 😊

Randika · 25 September 2026

Agent replied · 30 September 2026

Moving home can bring plenty of stress, so it’s great to hear Vivien and Jessica helped make things feel that bit easier. They’re both brilliant at keeping people in the loop and making sure questions don’t sit unanswered, and we’re so pleased that gave you confidence throughout the process. Your kind words about the wider team are hugely appreciated too. Thank you for choosing Duncan Yeardley and for recommending us so warmly, Randika.

5/5

Google

We chose Duncan Yeardley to help us sell our flat and couldn’t be happier with our choice. They kept us updated throughout, checked in regularly and always gave us refreshingly honest feedback (even when it wasn’t necessarily what we wanted to hear 😅). WhatsApp was also such a convenient way to keep in touch, especially as I often struggled to take calls during the day. Everyone in the office was always really friendly and helpful whenever we called too. A special thank you to Millie, who helped us navigate what was a particularly challenging market. She was always helpful, proactive and genuinely seemed invested in getting our sale over the line, which we really appreciated. We’d definitely recommend Duncan Yeardley to anyone looking for a trustworthy, friendly and proactive estate agent to help sell their property.

James · 25 September 2026

Agent replied · 30 September 2026

Sometimes the honest feedback is the bit nobody particularly wants to hear - but it really does matter, so we’re glad you valued that approach. Millie will be so pleased to read this, and it’s lovely to know you felt genuinely supported throughout. Thanks so much for trusting us with your sale James, and for the lovely review and recommendation.

5/5

Google

5 stars from me. DY is arguably the best Estate Agents we have worked with. They were the only ones that had brochures on the properties, which was a great touch. Our house viewing experience was excellent, Collete was super friendly and helpful. She made the viewing a true experience! Lastly, a huge thank you to our estate agent, Anastasia. She replies to our queries very quickly, is super helpful in understanding the process (we’re first time buyers) and overall lovely to speak to. She seemed to share our excitement when our offer was accepted! Big thank to the DY team - we look forward to reaching completion of the contract with you.

Emily · 25 September 2026

Agent replied · 30 September 2026

This made us smile - Anastasia will absolutely have shared your excitement when the offer was accepted! Buying your first home is such a big moment, and we’re so pleased the team helped to make it feel memorable. A big thank you from all of us for such a lovely review. We’ll be cheering you on all the way to completion, Emily.

5/5

Google

Requested a valuation on my property and Millie reached out incredibly quickly. She went above and beyond from the very start, not only arranging the valuation promptly, but showing real empathy for my situation. She even offered to reach out and pass my details onto mortgage advisors and solicitors, something no other estate agent I spoke to even considered or offered. Millie arrived with Callum and both were friendly, professional, and instantly put me at ease. They explained everything in great detail and made it clear I could reach out anytime if I needed any further support. Absolutely recommend Millie and the team at Duncan Yeardley, outstanding people, service and genuinely caring people!

Jade · 18 September 2026

Agent replied · 16 September 2026

Thank you so much for taking the time to leave such a thoughtful review, Jade. It sounds like Millie met you at exactly the right moment, and we’re so pleased she made you feel listened to and supported from that very first call. Sometimes it’s the little extra bits of help - pointing you towards the right people, taking the time to understand the situation, and making sure you know you’re not on your own - that make all the difference. Thank you for trusting Duncan Yeardley, and for recommending the team so warmly!

5/5

Google

I had a fantastic experience with Jess and Liam. They were both incredibly helpful, friendly and professional throughout the whole process. They kept me updated, answered any questions quickly, and made everything feel straightforward and stress-free. Their communication and attention to detail were excellent, and I really felt that they went above and beyond to help. I would highly recommend Jess and Liam to anyone looking for a reliable and professional estate agent. Thank you both for all your hard work! Jess even tried setting up my council tax for me! what a champ.

Chase · 10 September 2026

Agent replied · 30 August 2026

What a fantastic review, Chase - thank you so much! We’re really pleased Jess and Liam made the whole process feel straightforward and stress-free. Thank you for taking the time to leave such lovely feedback and for recommending the team so highly. Wishing you every happiness in your new home!

5/5

Google

I wanted to give more than 5 stars !! After moving to UK Maidenhead with family we were searching for long-term house for rent, then I found Duncan Yeardley and shared our details via online. Next moment very professional team reached out to us with couple of family friendly properties and scheduled viewings immediately as we wanted very urgently. In a very short period we found our first house in Norfolk road Maidenhead in our budget and in a family friendly environment with their fabulous support. Entire team is very professional and friendly. Especially Vivien, Jessica and Mitch all were very helpful at the time of scheduling viewings, explaining about property, finishing all standard formalities with ease in coordination with landlord for tenancy agreement etc. Our overall experience was excellent, we strongly recommend to use their services. Kudos team please keep up the good work.

Gopi · 10 September 2026

Agent replied · 26 August 2026

More than 5 stars - we love that! Thank you so much for such a wonderful review, Gopi. We’re really pleased the team were able to help so quickly and make your first rental home in the UK feel like a smooth and positive experience. Thank you for your kind recommendation. We’re so happy we could help you find a home that feels right for your family and wish you lots of happy memories there.

5/5

Google

Wiktoria has been absolutely amazing throughout the whole process. She has been so helpful, supportive, and always willing to answer any questions we have had. She gets back to us so quickly. She explains everything in a way that is easy for us to understand which is an huge help being first time buyers. She has truly gone above and beyond for us. We really appreciate all of her help, patience, and hard work. She is a real credit to Duncan Yeardley, and we couldn’t recommend Wiktoria highly enough!⭐️⭐️⭐️⭐️⭐️

Katie · 9 September 2026

Agent replied · 8 September 2026

This has absolutely made our day, Katie - thank you. First-time buying comes with a lot of “what happens now?” moments, so we’re thrilled Wiktoria has been able to make everything feel clearer, calmer and less overwhelming for you. Thank you for such a lovely recommendation - and we’re keeping everything crossed for the rest of your new home journey!

5/5

Google

We’ve had a really positive experience with Duncan Yeardley. They managed to sell our house before it even went on the market on Rightmove, which was fantastic! The whole process was incredibly smooth, and communication throughout was excellent. A special mention to Callum, who was always helpful, responsive and kept us well informed every step of the way. We would definitely recommend them to anyone looking to sell their home. Thank you for making the process so straightforward and stress-free!

Trudie · 9 September 2026

Agent replied · 8 September 2026

Sold before Rightmove - now that’s the kind of update we love giving! Thank you so much for such a brilliant review, Trudie. We’re really pleased the process felt smooth and straightforward, and that Callum kept everything moving with clear, helpful communication along the way. Thank you for trusting Duncan Yeardley with your sale, and for recommending us so warmly.

5/5

Google

I would highly recommend DY as an estate agent. After being on with another agent for ten weeks with no interest we got in touch with Callum and his fab team. Within a week we had an offer on our property. The whole team were great but I have to say a huge thank you to Marney, her communication with us has been amazing. Nothing is too much trouble for her and she’s been there to answer all of our questions, checks in with us regularly and has given us great advice

Anne · 10 August 2026

Agent replied · 24 July 2026

What a wonderful review - thank you so much, Anne. We’re so pleased the team were able to turn things around for you so quickly after a frustrating few weeks, and Marney will be absolutely chuffed to read your kind words. Thank you again for trusting us with your sale, and for recommending DY so warmly.

5/5

Google

We finally got there! After 9 months, a failed purchase and a failed buyer along the way, Duncan Yeardley managed to get my sale over the line and I couldn’t be more grateful, despite every possible challenge thrown our way. The last couple of months in particular weren’t always straightforward, but the team kept things moving. Communication was proactive throughout, I knew what was going on, and they were constantly chasing and keeping on top of everyone involved. A huge thank you to Callum, Anastasia, Tom and the team for getting us there in the end… Would recommend Duncan Yeardley to anyone selling their home in the Bracknell area.

Laura · 10 August 2026

Agent replied · 28 July 2026

We finally got there indeed! And we’re genuinely grateful you trusted us to get you over the line. We know this wasn’t the most straightforward sale, so it means a lot to hear that you felt informed, supported and that the team kept pushing things forward when it mattered most. Thank you so much for such a kind review and recommendation, Laura. We wish you all the very best with your next chapter.

5/5

Google

Well deserved 5star for Tom from Duncan Yeardley! He was absolutely amazing from the first day we met him until selling our house and secure a new purchase which was all done within a week! Great communication, support and incredible professionalism made me and my husband feel in safe hands. I would highly recommend Tom and the Duncan Yeardley agency to everyone who are thinking about selling their home and buying a new one🤗 Because of Tom me and my family are now excited to start a new life in our dream home🥰

Marzena · 8 June 2026

Agent replied · 27 May 2026

What a fantastic result - and what a week it must have been! Tom is exactly the kind of person who takes the stress out of what can feel like a very daunting process, so it's brilliant to hear his communication and professionalism shone through from day one. Wishing you and your family so much happiness in your new home. Thank you Marzena, for trusting Tom and the team.

5/5

Google

Me and my partner were very lucky to have an amazing experience with this agency. We kindly had the help from vivien who did the viewing with us and made us feel very happy with the whole thing and also Jessica who helped us through the steps. Both were so easy to talk to and replied straightaway. The whole process was so easy with them both

Barbara · 10 September 2026

Agent replied · 3 September 2026

We’re delighted to hear Vivien and Jessica helped make the whole process feel easy for you and your partner. Being approachable, quick to reply and lovely to deal with is wonderful feedback! Wishing you both every happiness in your new home, Barbara.

5/5

Google

Brilliant service, all the team were very personable and prompt in replying to any queries. From Mandy who handled the initial introduction through to Anastasia who hanlded the final stages. A special shout out to Millie who showed us round all the properties and was extremley enthusiastic about all apsects of the proerties, highlighting all the good points, showed a genuine interest in us as well as the proerty.

Phil · 10 August 2026

Agent replied · 22 July 2026

What a brilliant review - thank you so much, Phil! It’s lovely to hear that the whole team made such a positive impression, and we’ll make sure Mandy, Anastasia and Millie all see your kind words. Thank you again for choosing Duncan Yeardley, we really do appreciate it.

5/5

Google

I’m still in the middle of the process, but so far the service has been excellent. Mandy has been brilliant on the phone, always friendly, clear, and quick to help. Tom, who’s handling our sale, has kept everything organised and well‑communicated. I’ll update my review once everything is completed, but up to now I’m very happy with how things are going.

Sue · 10 September 2026

Agent replied · 26 August 2026

Thank you , Sue - this is really lovely to read. That steady support makes such a difference during the process of selling your home. We really appreciate you taking the time to share this at this stage, and we’ll keep doing everything we can to get you through to completion smoothly.

5/5

Google

We had a great experience with Duncan Yeardley Bracknell buying our first home.The team were so supportive and helpful through the whole process.We are very grateful to Judy ,Tom and especially Karen Stanton for always being there to help and making everything feel so much easier!We really appreciate all their help and would definitely recommend them 😊

Diana · 2 October 2026

Agent replied · 30 September 2026

Buying your first home is such a big moment, and we’re so pleased Judy, Tom and Karen helped make it feel that bit easier along the way. Being there when people need help or reassurance is such an important part of the job. Thank you for trusting our team with such a special move, and for recommending us so warmly. Happy new home, Diana!

5/5

Google

I would like to thank Anastasia for all her help throughout the process so far. She has been professional, friendly and always quick to respond to my questions. She made everything easy to understand and kept me updated at every stage. As a first-time buyer, I really appreciated her support and clear communication. Thank you again, Anastasia, for your excellent service

Maksims · 10 August 2026

Agent replied · 5 August 2026

Thank you for taking the time to share such a lovely review, Maksims. As a first-time buyer, having someone patient, clear and responsive makes such a difference, so we’re really glad Anastasia has helped you feel supported throughout the process so far. Wishing you lots of luck with the next stage of your purchase!

5/5

Google

Have used Duncan Yeardley to buy and sell through out the years and I’ve been very impressed with their service and communication every time. Just wanted to thank Anastasia, Millie , Wiktoria, Judy and the rest of the team for all their efforts. Will definitely recommend!

Ben · 25 September 2026

Agent replied · 7 February 2024

It really means a lot when someone comes back to us time and again, so hearing that you’ve trusted Duncan Yeardley with both buying and selling over the years is incredibly special. The whole team will be so pleased to know their efforts and communication have made such a positive impression. We’re very grateful for your continued support and loyalty, and for recommending us too. Thank you so much, Ben.

5/5

Trustpilot

Great experience

Team at Duncan Yeardley have been great in helping me sell my property. From moment I met her, Wiktoria kept in contact, rang when she said she would and always answered my text. She got the valuation spot on and house was sold after 1 viewing! Would recommend her and team. Also big shout out to Danielle who helps with Mortgages - lovely lady and so helpful. Great bunch and thank you for all your help

Sarah · 3 October 2026

5/5

Google

I couldn't recommend Duncan Yeardley Bracknell enough. They have been so professional with the sale of my home, they sold it off market and had a fully informed team at every viewing. Tom Major is extremely responsive to all messages, communicates well and sets realistic expectations.

Grace · 15 September 2026

Agent replied · 17 September 2026

Sold off-market and kept fully informed throughout - that’s exactly the kind of experience we want to deliver! It’s brilliant to hear the team worked so well together. A sale is so much smoother when everyone is joined up behind the scenes. Thank you for trusting Duncan Yeardley with the sale of your home Grace, and for such a kind recommendation.

1/5

Trustpilot

Sadly I would never use these agents…

Sadly I would never use these agents again. I was planning to sell my house through them but after they took 1/3 of my sons and his girlfriend deposit after ending their tenancy I have lost trust. My son and his girlfriend left their 1 bedroom rented flat immaculate. Sadly they didn't think they'd need to take photos. Expecting just over £1500 deposit back they was devastated to get a letter claiming it needed a deep clean. The agent charged £500 for a one bedroom, very small flat (bear in mind it was immaculate when they left) Please take photos as they didn't have this proof! I also wonder if the agency use their favourite, preferentially cleaning companies and then get commission? I'd be interested to hear if they do. There were other issues whilst they rented, such as the agency giving the landlord permission to come into the home less than a week after they moved in wanting to do a mold check, which should have been actioned before they moved in. The landlord did not give 24 hours notice and so my son said no and requested they come later in the week, they came anyway whilst my son was at work and his girlfriend was alone in the property. A man entered, letting himself in with a key the agency provided. She was just getting out of the shower and felt incredibly vulnerable. There was no lawnmower, no working hoover, a broken bathroom door, all requested by my son and girlfriend to the agency and not delivered by them. We ended up lending them our spare hoover and my husband took his lawnmower over when needed. Be careful, take photos and protect yourselves!

Catherine · 7 August 2026

5/5

Trustpilot

I’ve had a great experience with DY and…

I’ve had a great experience with DY and especially Jensen who has gone above and beyond in delivering the best customer service, taking the time to really find out what kind of property I was after. Jensen has been helping me find a suitable home for several months now and has always remained so patient with me. He is a professional, good mannered young man and an absolute asset to DY.

Sam · 1 October 2026

5/5

Trustpilot

I needed advise ...

I needed to speak to a Lettings Agent urgently. I checked reviews for Duncan Yeardley and made an appointment to meet the Manager, Mitch Moth at my local branch in Bracknell. Mitch was very professional but also very approachable. He gave me a huge amount of advise and over an hour of his time. Duncan Yeardley are now my new Letting Agents and I am extremely pleased with my choice. They have walked me through a very difficult time. Can't praise everyone at Duncan Yeardley enough for their professionalism, advise and support.

Fiona · 1 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Duncan Yeardley Estate Agents Bracknell

How many reviews does Duncan Yeardley Estate Agents Bracknell have?

Duncan Yeardley Estate Agents's Bracknell office has 1,540 reviews across three platforms: 1,189 on Google, 155 on Facebook, 196 on Trustpilot (across the whole business).

What is Duncan Yeardley Estate Agents Bracknell's rating?

Duncan Yeardley Estate Agents Bracknell is rated 4.9 out of 5 across all 1,540 reviews, and 4.9 out of 5 on Google from 1,189 reviews.

Has Duncan Yeardley Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Duncan Yeardley Estate Agents, Bracknell won Platinum; Duncan Yeardley Estate Agents, Ascot won Gold.

Where is Duncan Yeardley Estate Agents's Bracknell office?

Duncan Yeardley Estate Agents Bracknell, 9 Crown Row, Crown Wood, Bracknell, Berkshire, RG12 0TH.

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