Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,181 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,181 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,740
Reviews on Trustpilot
Business-wide
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotSkyla was great when booking in house…
Skyla was great when booking in house viewings she ensured all of the houses I wanted to view were grouped together in the same area and around the same time which made it a lot better for me to travel into. Instead of going back and forth to Camberley. Thanks Skyla!
5/5
TrustpilotNancy in Lettings is always helpful and…
Nancy in Lettings is always helpful and efficiënt. Im very happy with her work xx
Hello Rhiannon, Thank you for the lovely review for Nancy. We really appreciate the 5 stars. Kind regards
5/5
TrustpilotDemi has been brilliant
Demi has been brilliant as a Sales Progressor. She’s organised, proactive, and always on top of everything. Her communication is great. She keeps everyone updated and handles any issues quickly and professionally. She really helps keep things moving smoothly and takes the stress out of the process. I’d highly recommend her
5/5
GoogleThank you to the Bracknell team especially Ricky. I have just purchased with them. The process was very quick and hassle free. I was kept well informed all the way Thank you once again
Hi Robert, Thank you for leaving a review for Ricky and the team in our Bracknell branch. We're pleased to hear that you enjoyed a quick hassle free process and wish you all the best in your new home! Prospect Estate Agency in Bracknell
5/5
GoogleIt’s been a real pleasure being guided by Demi (De Gouveia, Client Manager & MHFA at Prospect Estate Agents, Bracknell) on the viewings of the 2 properties that I’ve seen so far. Her assured and kind manner, experience and professionalism, have helped me in particular today when she took the initiative and organized no less than 6 viewings for tomorrow in order to help me in my search for the correct property to purchase. I’m so grateful to Demi for all her kind efforts.
Thank you for leaving this feedback and 5 star review for Demi, we're pleased she was able to help with your property search.
5/5
GoogleProspect were brilliant at helping us sell our home. From the initial contact we had with Paul, to the rest of the sales team that we dealt with - Harry, Kenny and Ricky - they were all so good at keeping in in touch, talking us through the process and giving honest, clear advice. They are responsive, well informed and we felt they were invested in us and what we needed. We went with Prospect after having a negative experience with another estate agent, and I'm so glad we did, they were fabulous.
Thank you for taking the time to leave this 5 star review for the team in our Bracknell Branch. We're pleased to hear that enjoyed a positive experience. All the best Prospect Estate Agency in Bracknell
5/5
GoogleProspect Estate Agents were brilliant! Helped me buy my apartment with ease. Great service and communication throughout. Highly recommend 👍 …
Hello Ermal, Thank you for the 5 star review. We're pleased to hear the Bracknell team were able to help you. Hope you are enjoying your new home. Kind regards
5/5
TrustpilotVery professional
Very professional, very reliable I would highly recommend to anybody buying a property thanks Mike.
Hello Paul, Thank you for the 5 star review! We really appreciate it. kind regards
5/5
TrustpilotNikki is always helpful
Nikki is always helpful! Thank you!
Good morning, Thank you for the 5 star review for Nikki! Kind regards
5/5
GoogleI had an excellent experience with this estate agent again. They did everything they promised, maintained good communication throughout, and were very effective in handling everything to do with my sale. We highly recommend. Special shout out to Ricky who kept the wheels turning! Thanks
We are pleased that you experienced a good sales transaction with Ricky Hobbs our Sales Manager and the Bracknell Sales Team. All the best in your new home. … More
5/5
GoogleLauren from Bracknell Prospect really deserves appreciation of her helping me out timely. She sorted out my rent payment issue , otherwise I’d be In trouble . Thank you so much!!🙏🙏 …
Thank you so much for you lovely 5-Star review! We are delighted to hear that Lauren was able to resolve your rent payment issue so promptly and provide the support needed. We appreciate you taking the time to share your experience and we will be sure to pass this on to Lauren!
5/5
TrustpilotCommited to getting the sale
Michael was always quick to respond to any question, we were impressed with the teans commitment.
Hello Julie, Thank you for the great 5 star review! We appreciate he feedback. Kind regards
5/5
GoogleI recently had Amy Ingle from Bracknell branch help me with the process of moving , she was excellent , very helpful , responsive and made me feel at ease with the situation
Hi Ben, Thank you for leaving this 5 star review, we're happy to hear that Amy was able to help you with the process of moving and we wish you all the best with your search.
5/5
TrustpilotShout out to Nikki Gardner
Prospect Agency exceeded our expectations! Nikki Gardner was fantastic - friendly, calm, and super helpful throughout our tenancy and even after the tenancy she accommodated us professionally. We appreciated her guidance and support. 🫶🏻
Hello Max, Thank you for the lovely 5 star review for Nikki. We really appreciate your feedback! Kind regards
5/5
TrustpilotProspect helped me buy my first house
Prospect helped me buy my first house. The estate agent Ross went above and beyond to help with the completion of the sale. I highly recommend!
Hello Julia, Thank you for the 5 stars. We're glad Ross was able to help and we hope you enjoy your new home. Kind regards
5/5
TrustpilotNancy has been our property manager for…
Nancy has been our property manager for the past 3 years. She manages our property and handles issues properly.She is helpful, friendly, reliable, and easy to communicate with. We are happy with her service. As an owner, I’ve had a great experience with Nancy.
5/5
TrustpilotI have been using Prospect as the agent…
I have been using Prospect as the agent for my BTL property for over 10 years. This year, Nikki has been very responsive and managed to sort a number of issues out on my behalf as I live some distance away.
5/5
TrustpilotHelpful and professional service
We had a very positive experience with Prospect. Mike Sharp was our agent who he was very professional and helpful throughout our sale process. He helped us find a buying quickly, making the whole process stress free. We would highly recommend both Prospect and Mike.
4/5
TrustpilotI was looking for a buy to let property…
I was looking for a buy to let property and managed to find a small one. However, though it was through another real estate agency I wanted to give a shout out to a wonderful young man Mr Sonam Gurung from Prospect estate agency. He was absolutely patient and very helpful to queries, not at all pushy. You could feel he genuinely wanted to help. If you are able to read this Sonam- Thank you. Hopefully I will be able to use your service one day.
Hello Wrishi, Thank you for the great review for Sonam. We look forward to helping you in the future. Kind regards
1/5
TrustpilotMisleading
Prospective landlords and tenants beware. My experience with Prospect Lettings (Bracknell) has involved 13 months of unaddressed severe disrepair and pigeon infestation, leading to a formal Statutory Nuisance determination by the Public Protection Partnership (Council). The agency repeatedly provided misleading information, failed to maintain the property, and issued a retaliatory Section 8 notice after council intervention. Do not be fooled by early-stage 5-star reviews requested before problems arise. Avoid at all costs.
5/5
TrustpilotGood Service
Have been pleased with Prospect since they have taken over my property management, the continuity provided by the excellent service of account manager Emily Cross has been invaluable and would have no hesitation in recommending Prospect and especially Emily to anyone looking to place their property.
5/5
TrustpilotCustomer service review
Beth Murphy was my point of contact at Prospect and whilst we didn’t buy or sell our property through the agency I have to say she was one of the best agents I dealt with. Beth really understood and took onboard what we were looking for and she would keep in contact with me enough for me to know that I hadn’t been forgotten about but not in an overbearing way - we were also able to pick up where we left off from the previous conversation and she was genuinely delighted when I was able to update her to say we had sold and also found something. Whilst I understand there are sales targets and KPI’s… unlike with other agencies I never felt like Beth called just to tick a box or sent me an email about a house that was completely unsuitable just to say she had sent it to X number of people. As a busy mum of three when you are looking for property you need to have agents like Beth who won’t waste your time, will give you measured mature and honest information about the market and houses and just generally appreciate what life can be like. I really enjoyed speaking to Beth - an asset to your company.
Thank you for your 5* review, Victoria.
5/5
TrustpilotBeth Murphy - the best!
We met Beth at our first viewing a few months ago. She was friendly and extremely knowledgeable about every property she showed us, more than once working later than her normal hours to accommodate our timescales. We did see quite a few properties (!) but Beth was never impatient and made us feel that we needed to be sure it was right for us. Then she efficiently got the ball rolling with solicitors and regularly chased up each party. Although I have no complaints about my selling agents, I just wish I had placed my property for sale with Beth at Prospect!
Thank you for your 5* review, Alison.
5/5
TrustpilotNancy is an exceptional agent
Nancy is an exceptional agent, always kind and very approachable. She is consistently available and truly goes above and beyond to help, resolving any issues as quickly as possible. Her professionalism and dedication really make a difference. I highly recommend her! ⭐⭐⭐⭐⭐
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