Trusted Agent profile · Bracknell Forest
Verified
★★★★★
2,179 reviews across 3 platforms
36 High Street, Bracknell, RG12 1LL, Bracknell Forest, RG12 1LL
Prospect's office in Bracknell Forest, at 36 High Street, is rated 4.7 out of 5 across 2,179 reviews on three platforms, including 400 Google reviews rated 4.5.
400
Reviews on Google
This office
41
Reviews on Facebook
Business-wide
1,738
Reviews on Trustpilot
Business-wide
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Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
TrustpilotProspect Agency are amazing and Lynne…
We have been renting through Prospect for few years and Lynne is extremely helpful and supportive when we need it. She is professional, kind, and keeps everything clear and stress-free. I highly recommend them!
3/5
TrustpilotProspect: helpful at times but slow and uncommunicative at others
Prospect is renting a property in Frimley (Camberley) to us. We found that at times when we needed to pay money or they needed us to do some paperwork urgently then they were very quick to communicate. But when we needed something from them such as a broken Goodlord link making it hard to complete our references, then they were unable to help. They were also very slow to produce the tenancy agreement and I had to call to chase them up several times, then they expected us to complete our steps quite quickly. However, we have managed to get to the point of renting and everything else has gone fine. In particular Edward Joslin has been helpful in giving us the information required to rent the property.
5/5
TrustpilotOutstanding Service
I have been renting my property for 11 years, with Prospect being the managing agent since January 2024, and working with someone who I can trust to handle everything professionally and in a timely fashion is extremely important to me. Fortunately, having Nikki Gardner as my property manager means that I do not have to worry about anything, always receive excellent service, and I cannot praise her highly enough.
4/5
TrustpilotProspect has been managing my flat in…
Prospect has been managing my flat in Bracknell for many years, with Kodi Brooks now being the property manager. She has assisting me with repairs and insurance claim which is appreciated as I do not live in the UK. She has also assisted is my trying to understand the MY HOME system which I find difficult especially being unable to actually speak to anyone working for MY HOME. Thanks so much for your assistance KODI - much appreciated. LINDA GODECKE
5/5
TrustpilotFantastic first time buyer experience
As first time buyers who recently made an offer on a property we found through Prospect, we could not recommend them more highly. From the very first calls, Toby H has made it a brilliantly smooth and stress free process, always answering calls & emails expeditiously and has been an absolute pleasure to deal with.And a special thanks to Katie H for showing us around several properties. Her professionalism, attentiveness and personable nature make her a credit to the company.
5/5
TrustpilotNikki made moving very easy for us
Nikki made moving very easy for us. Best experience with estate agents so far, very quick to respond and happy to help.
5/5
TrustpilotNikki is our property manager and she…
Nikki is our property manager and she is just fab! Always goes over and above and we would be lost without her!
5/5
TrustpilotNikki is always approachable
Nikki is always approachable, responsive, and incredibly helpful. No matter how small or complicated the query, she takes the time to explain things clearly and ensures we understand exactly what’s going on.
5/5
TrustpilotI have a wonderful experience
I have a wonderful experience with Prospect managing my property efficiently. Thanks Nikki for all your support and efficiency as usual
5/5
TrustpilotGreat experience!
My appointment with Beth Murphy was extremely helpful and insightful. Her friendly approach made me feel comfortable and she was knowledgable and able to answer all of my questions.
5/5
TrustpilotI’ve been using Prospect for many years…
I’ve been using Prospect for many years now to fully manage my property . My property manager is Sasha Stevens who is a pleasure to work with . She is very professional and friendly and has managed my property very efficiently . I have moved another property which was being managed by some other agency to Prospect so that it could be supervised by Sasha . I am very happy with the service provided and would highly recommend them
5/5
Trustpilotthanks for help to manage my property
As i am abroad, Nancy is managing my property letting and helped a lot for previous years. she is very good servcie and quick response. thanks for Prospect..
5/5
TrustpilotGreat asset
Demi is and has been incredibly knowledgeable, professional and catered to every need, she has always gone the extra mile and superseded my expectations she is a great asset to the team
5/5
TrustpilotEasy, smooth and cordial renting experience
My experience with Prospect being new to the country and the area has been great. Vickie Cripps, my property manager has always been very responsive, available and clear in communication. It was great having her advise on any issues or concerns if at all. Looking forward to returning back if ever in need for another rental :) thank you.
Hello Khushi, Lovely to hear the great experience with Vickie. thanks for the 5 stars! Many thanks
5/5
TrustpilotCharlotte Morgan was amazing throughout…
Charlotte Morgan was amazing throughout the process, super helpful, quick to respond, and made everything really easy. Highly recommend! 😊
Hello Cristi, We're glad you had a great experience with Charlotte. Thank you for the 5 star review! Kind regards
5/5
TrustpilotGreat communications and organising ability
I am writing to thank Ashleigh Ackermann from prospect estate agents especially for her effort organising some repairs and maintenance requirements at the house I am renting as a tenant.
5/5
TrustpilotSmooth Sale
We recently sold our house through Prospect. Our sale was handled by Beth Murphy and we couldn't be happier with the experience. From the initial valuation to completion, they were professional, knowledgeable, and proactive. They handled all viewings efficiently and kept us informed with regular feedback. They kept us in the loop throughout the entire chain, to ensure the sale ran smoothly. I would highly recommend them to anyone looking to sell. Thank you
5/5
GoogleI would like to thank Connor for helping us sell our house, he has been outstanding and always there when we needed our questions answered!! So thanks Connor your a star.
Thank you for the 5 star review! We love reading such positive feedback!
5/5
TrustpilotThanks Beth!
I had a somewhat epic chain with my sale and purchase and everything was going along as expected until it wasn’t! Beth came into her own at this point and grabbed it with both hands. She absolutely stepped up and went above and beyond in terms of chasing, calling, emailing. She did way more that the other agents involved in the chain and I’m now comfortably settling in my new house! Something I don’t think that would have happened if Beth hadn’t been prepared to herd all those pesky cats for me! You only know how good someone is when things go wrong…. Thanks Beth!
5/5
TrustpilotVery helpful and great communication
Very helpful and great communication. Helped us find our new home that we love!!
Hello Hayley, Thank you for the short but sweet 5 star review! We hope you are enjoying your new home. Kind regards
5/5
TrustpilotCharlotte was brilliant and very…
Charlotte was brilliant and very helpful. She was friendly and informative we fell in love with the property instantly. Unfortunately we couldn’t secure it due to our circumstances, but it was honestly amazing. We will definitely contact Charlotte again in the near future and go back to the agency for more rental flats.
5/5
TrustpilotNancy Suri is a awsome
Nancy Suri is my property manager and she has always been a delight. She communicates very well and I have never faced any problems with her.
5/5
TrustpilotCharlotte Morgan was really helpful and…
Charlotte Morgan was really helpful and help me throughout the process for renting our house in wokingham. She was really kind and was communicating all the time with all the requests we made. To be honest, this is what anyone would expect when they are getting their house on rent. I truly recommend prospect estate agency.
5/5
TrustpilotVery responsive
Nikki Gardner is extremely responsive and always keeping me updated. I've only just started renting through Prospect, but I hope the rest of the experience will also be good.
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