Chancellors Bracknell reviews in Bracknell Forest

★★★★★ 5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

★★★★★ 5/5

Trustpilot

Brooke was amazing from start to finish…

Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)

Helen · 21 September 2025

★★★★★ 5/5

Google

Thank you so much Luis for your magnificent customer service. Thank you so much for waiting for me even when I was delayed. You went far and beyond to ensure I had a good quick view and that ment Everything to me. Due to your proactive effort I am now able to confirm and going through the application for us to settle in a new home. Thank you so much and this is greatly appreciated. Gift

Ronke · 25 October 2022

★★★★★ 5/5

Google

Jamie has been very efficient and has kept us updated on progress, we are very impressed.

Colin · 7 October 2025

★★★★★ 5/5

Google

Jason Byrne's work with regard to a tenant leaving and a new one arriving was wonderful. His communication and response rate to the queries I raised were efficient and professional. Jason's management of my property has been so expertly handled, thank you Jason.

Mary-Louise · 17 November 2024

★★★★★ 5/5

Google

Paul answered my call today and he was absolutely amazing! For a first time buyer who is nervous about talking to sales people he dealt with everything very professionally and gave me all the information I required. Great customer service. Thank you Paul!

Athif · 17 November 2024

★★★★★ 5/5

Google

Thank you to Tanja for managing the sale and purchase of the properties. It has been hard work trying to navigate all the parties involved. We really appreciate commitment and are greatfull for making it happened. We highly recommend Tanja.

Krzysztof · 17 December 2024

★★★★★ 5/5

Trustpilot

We reviewed a bungalow accompanied by…

We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.

Barry · 14 May 2026

★★★★★ 5/5

Google

Working with Amy on the renewal of our tenancy, it was a great experience. Amy was great with her communication both written and via the telephone. As a result we have managed to complete the renewal of the tenancy a month in advance. Thank you Amy!

Natasha · 25 August 2024

★★★★★ 5/5

Google

Amy was incredibly helpful and welcoming during our phone conversation. As a group of second-year students searching for housing, we greatly appreciated her assistance in making the process smoother and less stressful. Her guidance has been … More

Geri · 13 December 2024

★★★★★ 5/5

Google

Emma Cotterell was the best one of the staff I came across, she maintained contact and responded to requests proactively. she has common sense approach and doesn't hide behind systems, she will question things to be supportive.

Sushma · 19 December 2024

★★★★★ 1/5

Trustpilot

I could not recommend a letting agency less

I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.

Alli · 26 August 2026

★★★★★ 5/5

Google

Grace Curry from the lettings team has been enormously helpful and proactive in dealing with tenants and contractors prior to letting my property. Grace has been in regular contact throughout and I have always felt up to speed with progress. Many thanks.

Carmine · 24 September 2024

★★★★★ 5/5

Google

Stephen has been very helpful in the first few days of our new tenancy. Since he has made contact to introduce himself we have brought a few issues to his attention. Steve has been very prompt in bringing this to the landlords attention and organising contractors to get these issues rectified. Steve has replied to emails in good time and I have not yet failed to reach him on the phone.

Morgan · 25 October 2022

★★★★★ 5/5

Google

Chelsea is very helpful and always quick to respond when assistance is required.

Ben · 16 September 2025

★★★★★ 5/5

Trustpilot

Good help

Charlotte has been great and patient, showing me all available houses I am interested in purchasing.

Miss · 21 May 2026

★★★★★ 5/5

Trustpilot

Molly is highly efficient

Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.

PRAV · 20 May 2026

★★★★★ 5/5

Google

Hollie was an absolute pleasure to deal with. Felt like she did everything for us, always emailed back and called to keep us informed. Gave us great info and always detailed feedback. Hollie did her best with every viewing and was always able to tell the clients the correct info. Would recomend Hollie to all of our friends

Matt · 25 October 2023

★★★★★ 4/5

Google

Sasha has been a huge help to me and my husband whilst we’ve gone through a challenging time with Chancellors. She clearly explained everything to us, whilst being patient with our queries, and solved our problem with 1 day. Thank you Sasha!

Amelia · 25 August 2024

★★★★★ 1/5

Trustpilot

Deposit repayment issues

We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.

Naz · 25 August 2026

★★★★★ 5/5

Google

Jason Byrne has been an exceptionally professional, receptive, and friendly property manager; everything a tenant could hope for. It’s been a real pleasure working with him, and I highly recommend Chancellors based on my experience.

Elias · 1 December 2024

★★★★★ 5/5

Google

I would like to thank the team at Chancellors for the support they have given in renting a property. In particular Juliet who has been very helpful and informative. Any problems that have occurred with the tenancy have been quickly resolved by her and the team around her.

Clive · 27 April 2024

★★★★★ 5/5

Google

Just want to say a huge thank you to Rebecca Fields for welcoming us so nicely and providing us with all the information and assistance we needed for our new rental property. Rebecca is informative, professional, and her customer service is excellent with prompt replies. I highly recommend Rebecca.

Kate · 28 March 2024

★★★★★ 1/5

Trustpilot

Terrible property managers

This review is directed towards the property management arm of Chancellors. As tenants, we have had horrendous experiences for the past five years with having any maintenance issues addressed. It takes, on average, two emails and a phone call before they even respond to a request regarding a maintenance issue, and the issues themselves (basic ones - such as an oven not working, overhead lights completely burned out (not just the bulbs), a broken step on a staircase that represents a safety issue) can take weeks, if not months, to resolve - again, with us chasing all the time.

KM · 23 December 2025