Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCharlotte has been great throughout
Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!
Customer · 18 May 2026
Agent replied · 23 May 2026
We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.
★★★★★ 5/5
TrustpilotI have had a great experience at buying me new first home
I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.
Sophie · 8 September 2026
★★★★★ 5/5
TrustpilotWe had Chante show us around our dream…
We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!
Cadi · 21 August 2026
★★★★★ 5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.
Mr · 31 August 2026
★★★★★ 5/5
GoogleI must express my thanks to Shelby Chandler-Wootton, of the Specialist Sales team at Chancellors, for all of her help during the sale of my property. Shelby's professionalism, efficiency and support was really appreciated during the final weeks of the sale. I was always kept informed of developments. It was as a result of Shelby's knowledge of the process, her empathy, professionalism, and ability to explain the situation to me, that made this sale transparent. I had trust and confidence in Shelby, and knowing that she was facilitating this matter was very reassuring. I am so grateful that Shelby was involved in the process. Thank you.
Lynne Russell
Lynne Russell
Lynne · 6 October 2025
Agent replied · 8 October 2025
Hi Lynne, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleExcellent Support from Ms. Shana, Chancellors Lettings
I’m currently renting a property managed by the Chancellors Lettings team, and Ms. Shana has been absolutely fantastic throughout my tenancy. She always goes the extra mile to help, handling everything with professionalism, patience, and genuine care.
Shana works very sensibly, keeps great professionalism, and clearly knows her job inside out. Her support has made my renting experience smooth and stress-free, definitely a well-deserved 5 stars!
Saranga · 8 November 2025
Agent replied · 22 November 2025
Thank you, Saranga, for your wonderful review! We're thrilled to hear that Ms. Shana has provided you with excellent support during your tenancy. Your satisfaction is our priority, and it's great to know that her professionalism and dedication have made your renting experience smooth and stress-free. We appreciate your kind words and hope you continue to enjoy your time with us!
★★★★★ 5/5
GoogleI cannot thank Shelby at chancellors and the whole team enough for the sale of my property. Shelby was so understanding, patient and professional throughout, constantly going above and beyond. My house sale was extremely long winded and complicated, even when I was frustrated with everything she remained calm and reassured me. I really felt a personal touch and not just a client. Thank you so much Shelby and the team at chancellors. Would highly recommend.
Dan · 15 October 2025
Agent replied · 22 October 2025
Hi Dan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleChancellors are a very prompt and hospitable agency that helped my move go as smoothly and as easy as possible. The whole experience was straightforward and seamless, keeping a kindly and professional demeanour throughout. There were some issues with my flat and Olivia Brown (Snr Property Manager) has been fantastic in helping to rectify this, step by step step, reassuring me with updates and a genuine care to resolve.
I would highly recommend these guys x
Sam · 19 September 2025
Agent replied · 22 September 2025
Thank you for leaving us this great review Sam, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotWe sold our house through Chancellors…
We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.
Cornerstone · 19 August 2026
★★★★★ 5/5
TrustpilotJessica is very professional and easy…
Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.
AHG · 13 May 2026
Agent replied · 23 May 2026
We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.
★★★★★ 5/5
GoogleI have liased with Kallee Ferguson during the process of my house purchase via the Chancellors Sales Progression Team in Bracknell.
Kallee has been incredibily supportive and professional throughout this process. She has kept me updated at all stages. she has listened and answered all my queries and concerns in a straight-forward, friendly and timely manner. Kallee's involvement has made the whole process stress-free and I am very grateful for her support.
Adey · 18 September 2025
Agent replied · 22 September 2025
Thank you for leaving us this great review adey, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotYou can expect the best experience working with Felicity
We have known and worked with Felicity and the rest of the staff at the Chancellors Bracknell branch (Winchester House) for a few years and we developed a close working relationship based on reliable communication and flexibility in accommodating our needs.
Anna · 18 May 2026
Agent replied · 23 May 2026
We truly appreciate you taking the time to share your positive experience. We are delighted to hear about how helpful our team has been in finding your ideal property. We will ensure this wonderful feedback is shared with everyone involved.
★★★★★ 5/5
TrustpilotUnwaveringly professional, efficient, and effective
We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.
Advait · 28 August 2026
★★★★★ 5/5
TrustpilotI had a great experience with Luigi…
I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.
Sofia · 22 May 2026
★★★★★ 5/5
TrustpilotBrilliant support from Fern
Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!
Phillippa · 11 September 2026
★★★★★ 5/5
TrustpilotLuke was prompt
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Mrs · 14 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.
★★★★★ 5/5
TrustpilotI had a viewing with Odete for a…
I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!
Mr · 22 May 2026
★★★★★ 5/5
TrustpilotA good example of professionalism. Chancellors act proactively and Ella…
Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.
Gillian · 14 May 2026
Agent replied · 23 May 2026
We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!
★★★★★ 5/5
TrustpilotCharlie was great throughout the whole…
Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.
Mr · 15 May 2026
Agent replied · 23 May 2026
We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.
★★★★★ 5/5
TrustpilotExcellent service from Mr. Hazem
Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.
Dikshya · 14 September 2026
★★★★★ 1/5
TrustpilotLandlord's perspective - terrible
From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.
Simon · 13 May 2026
Agent replied · 23 May 2026
Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.
★★★★★ 5/5
TrustpilotJake Lacosta has been an immense help…
Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.
Rogers · 19 September 2025
Agent replied · 22 September 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotGrateful for our property manager.
We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)
Charlotte · 11 September 2026
★★★★★ 5/5
TrustpilotLuke will go a long way
Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.
Mrs · 4 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.