5/5
Sophie Day at Chancellors is great. Very responsive and helpful. Thank you so much Sophie.
Trusted Agent profile · Bracknell Forest
★★★★★
591 reviews across 2 platforms
One Station Square, Bracknell, RG12 1QB, Bracknell Forest, RG12 1QB
Chancellors's office in Bracknell Forest, at One Station Square, is rated 4.6 out of 5 across 591 reviews on two platforms, including 426 Google reviews rated 4.6.
Every review we hold for the Bracknell Forest office, from every platform, shown as written. First names only.
5/5
Sophie Day at Chancellors is great. Very responsive and helpful. Thank you so much Sophie.
5/5
Working with Katie has made our renting…
Working with Katie has made our renting experience far easier
5/5
jamie woodman
easy to approach and very helpful…
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
5/5
Great experience
I had two viewings with Adam Cave, he was extremely knowledgable, helpful and accommodating. I would 100% recommend working with him on your next property needs.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Very Professional and Efficient. Dylan was very polite,friendly and helpful.
Thank you Liam for this fantastic review.
5/5
I was very well supported by Georgia and others in the Lettings team of Councillors Estate Agents in Bracknell from coming to estimate how much rent I could expect for my apartment, advertising the property, finding tenants and finally guiding me through the process until the tenants moved in. I was impressed with their professionalism and ‘can do’ attitude.
Hi Roobina, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them
5/5
Wiktoria has been lovely to work with and is working her hardest to land us our forever home. Can't thank you enough.
Hi Reece, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Lauren was an excellent agent, very professional and accommodating, it was a pleasure to talk to her and I got all the information and more that I needed. Chancellors have been great so far.
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
I had a great experience with Hannah…
I had a great experience with Hannah Rae, she was very professional and patient
5/5
Juliet Ehinger was always on board, showed good engagement, accessible and quick to respond. Good liaison work with tenant.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
The Staff at Chancellors are friendly and proactive. George Cotter has been very responsive and supportive.
Thank you Chris for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
Simona-Maria Rosu customer support is second to none.
I would like to give a shout out to Simona-Maria Rosu who works in property management.
5/5
I have been delighted with the service and have every confidence that we will have a sale soon. Tony has been thoughtful and extremely helpful, which I can't thank him enough for. Knowing our circumstances he has gone above and beyond to accommodate us with the sale of the house as have Lyndsey and Manon from our Llandrindod branch, What a fab team, thank you
5/5
Just wanted to share a few words of praise for our rental account manager Megan Jenkins. We have had a few things crop up recently with contractors that have required a quick response from Chancellors, and I have found Megan's efficiency and attitude to be outstanding, every time things needed sorting out or doing Megan was on the case and let me know what was happening, giving me a real sense that their is someone at Bracknell HQ that is on our side and cares, this is a real and pleasant change since the problems I had 18 months ago. Well done Megan keep up the good work.
1/5
I've had the worst experience with this agency and especially with my agent, Lucy. She and the landlord decided to kick me out of my apartment while I was 8 months pregnant and I had nowhere else to go given that I was too pregnant to move and I was going to have a C-section. The landlord wanted to give the place to a friend, even though he knew my situation and I had paid the rent always on time and improve a lot the state of the humid hole he was renting out to me (I had to use 2 dehumidifiers night and day). I asked if I could do something and Lucy told me there was nothing I could do, which was not true, because I then called Shelter UK and they told me to stay in the apartment for longer because the landlord couldn't really evict me just like that. It's surprising a real estate agent doesn't know even the basic rights of tenants, assuming she was just ignorant and not lying to me.The amount of stress Lucy and the landlord caused me to experience is unforgivable. I got no sympathy, no attempt at finding another solution, and I was given downright false info about my rights. It has been the worst time of my life, they spoiled what was supposed to be the happiest time of my life. I wish I could give negative stars.
Hi Francesca, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
1/5
This review is only for Amelia who works in the head office. At the start she came across helpful and patient. As and when we started the process of filling extremely comprehensive online forms via a third party, she grew so impatient. She started calling before around noon and said “if you do not complete payment soon I can’t help with your move this week.”, “where is that money, I’ve not seen a payment from you yet” she was condescending and was warning us, this was after a time agreed for payment by 3pm. For key collection I needed to know the name of the person in high Wycombe office so I could email them. She was our point of contact so called her three times and left messages for her to call back. She didn’t return my calls but finally got on the phone to very rudely respond, “we’ve have given a sign off, why do you keep calling”. I’ve never been spoken to like this.
Hi Miruna, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
I recently sold my property through Chancellors and I had Katherine Badenhorst to get me through the process. She was fantastic from start to finish, really professional and very friendly. They say buying/selling a property is very stressful and that's why you need someone like Katherine to help you through the process. She kept me sane! Always at hand for a call or responding to emails straightaway. I cannot praise her enough, she was brilliant and I would like to thank her so much for her help through this process. I would give her 10 stars if I could, she deserves it. Thanks again Kathy for all your help!
Thank you Humera for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this amazing feedback with the relevant teams.
5/5
I am a tenant in a rented property that is managed by Chancellor's on behalf of my landlord, my property has been being managed by Charlotte Noel at Chancellor's over the past month or so and she has been brilliant. We have encountered some problems recently with regard to some works that need to be undertaken and Charlotte has managed everything superbly especially as myself and my partner have been unwell recently, Charlotte has really made things so much easier by coming up with practical solutions to our problems and acting quickly and efficiently whilst keeping us updated on what's going on and what will happen next. I have found my communications with Charlotte to be professional, informative and she has been very helpful and approachable. We are very grateful to have her managing things and would very much recommend Chancellors on the basis of this.
Thank you for leaving us this great review Sophie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Lilia and her team at Chancellors were very efficient in conducting our end of tenancy process and in reimbursing us the full deposit amount in a swift and professional manner.
Thank you for leaving us this great review Ashira, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
Highly recommended. Very helpful staff. Felicity was always there for any questions even late evening. That would be our 3rd property rental with Chancellors . Aleays smooth process with no issues.
Hi Kargi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
Courtney was so amazing through this whole process with weekly updates and answering any questions I had.
5/5
Charlotte have been great from the very
Charlotte have been great from the very first viewings we had with her, very friendly, really listens to what your looking for and is really great at staying in contact with you.
5/5
Grace, my property manager at Chancellors, has been amazing. I feel safe and that my property is in good hands. She has sorted out any issues that have come up with such professionalism and speed. I highly recommend this service for property management.
Thank you for leaving us this great review Rewadee, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
James has been great. Friendly, professional, knowledgeable and attentive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.