Trusted Agent profile · Brackley

Alexander & Co Brackley reviews

★★★★★ Excellent

398 reviews across 3 platforms

Hartley House 29 Market Place, Brackley, NN13 7AB

Alexander & Co's office in Brackley, at Hartley House 29 Market Place, is rated 4.7 out of 5 across 398 reviews on three platforms, including 334 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Alexander & Co won in 2026.

Google logo

4.8 / 5

334

Reviews on Google

This office

Facebook logo

4.9 / 5

37

Reviews on Facebook

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Alexander & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brackley office, from every platform, shown as written. First names only.

5/5

Google

My wife and I have used Macintyers and Alexander’s for a number of years. I admit I was sceptical when Alexander’s took over responsibility, but since Annie has been there, her and the lettings team have been really helpful and supportive, that we had no hesitation in asking Annie’s advice, about a new property we were looking to purchase. Annie really makes us feel confident about continuing with her to let and manage the new property.

Alan · 6 July 2022

Agent replied · 6 July 2023

Thank you Alan for your kind review, we look forward to finding tenants for your new investment purchase. :)

5/5

Google

This has been by far the trickiest move I have ever made (and I have made quite a few). If it hadn’t been for Martin Goulder and the team at Macintyers I don’t think it would ever have happened. Martin has gone way beyond the call of duty to provide the best service I have ever had from an estate agent. I feel like he’s a friend now for his sympathy, understanding and action when things got tough. Thank you so much!!PositiveResponsiveness, Quality, Professionalism

Lynette · 28 August 2021

Agent replied · 6 July 2023

Ah thanks Lynette for such a lovely review

5/5

Google

My wife and I engaged Macintyers Estate Agents to sell our property in Helmdon last year. Martin Goulder has been extremely professional, from the initial property valuation meeting right through to the end of the sales process. Martin (and James in his absence) has always been extremely attentive and communicative. He kept us up to date with the events occurring (or not!) in the chain below us. I would recommend Macintyers Estate Agents to anyone thinking of buying or selling a property in the Brackley area without any hesitation.PositiveResponsiveness, Quality, Professionalism

Robin · 28 August 2021

Agent replied · 6 July 2023

Many thanks Robin for your kind review

1/5

Trustpilot

I've had to give 1 star as i'm unable…

I've had to give 1 star as i'm unable to leave 0. Possibly the worst company we've dealt with. Absolute 0 care given about tenants. Don't reply to calls or emails, shocking customer service, avoid at all costs. You have been warned!!!! I would give a more scathing review but i do not want to invest anymore of my time in this poor company!!

Sam · 1 June 2026

5/5

Google

I have been letting my little house in brackley with Alexander & co for the last few months. So far I can say the service by Annie and the team has been excellent, they advertised and found a quality tenant to move into my property very quickly and took care of all the necessities. It’s been a very pleasant experience, I would highly recommend them to anyone looking to let their property in Brackley.

Elliot · 6 July 2022

Agent replied · 6 July 2023

Hi Elliot. Thank you so much for your lovely review! :) We really appreciate it!

5/5

Facebook

What can I say….. I had sold a house with Macintyers in the past and Martin was fantastic then so we came back to Martin at Macintyers recently to sell again and are so happy that we did. Due to problems elsewhere in the chain, the transaction was not an easy one and was against the stamp duty holiday clock! We have absolutely no doubt that without Martin’s knowledge, experience, professionalism, diplomacy, communication skills and sheer tenacity the whole chain would have collapsed. He is simply the best!! The whole team at Macintyers are friendly, helpful, responsive, professional and just fabulous. Can’t recommend them highly enough.

Megan · 13 July 2021

Agent replied · 30 October 2023

Thanks so much for this lovely feedback, Megan! We're delighted that Martin and the rest of the team were able to help and hope you are very happy in your new home!

5/5

Google

All staff, particularly Terry, Martin and James, have been highly professional, approachable and helpful. We were well informed throughout and had confidence that all possible energy was being applied to sell our property as quickly yet advisedly as possible during difficult national economic times. The use of a ‘Sales Progressor’ company once a buyer was found was most effective. I would use this company again without reservation.

Christine · 8 March 2023

Agent replied · 6 July 2023

Thank you for your kind words Christine, the Team have seen your review and are really pleased to know that you have been more than happy with the service we've provided, thank you again.

5/5

Facebook

Completed a purchase via Macintyers today, I actually can't fault any of the team for the service they provided for this, communication and professionalism excellent as always. Martin has assisted us with a few of our properties both buying and selling, our latest property purchase went smoothly and we can't recommend Macintyres enough. Right from the offset with covid restrictions in place Martin and Terry made us feel at ease with the many viewings we requested due to wanting trades people to visit the property for quotes and so forth, nothing was too much trouble. Thanks again for a great service. Special thanks to Martin and Terry.

Jenni · 6 May 2021

Agent replied · 30 October 2023

Thanks so much for your feedback, Jenny. We'll make sure Martin and Terry see this! All the best in your new home. Best wishes, the Macintyers & A&Co Team

5/5

Facebook

If you are looking for an Estate Agency to sell your property, I highly recommend Macintyers. The service I received was excellent, my property was photographed and marketed beautifully by Ben Macintyre and sold in 3 days for the full asking price. Martin Goulder handled my sale and was exemplary, he kept me informed of the progress of my sale with frequent, non intrusive communications. He is very personable, not at all a ‘smarmy’ type of Estate Agent and has a great sense of humour. A huge thank you goes out to Ben, James, Gloria and all the team involved in my sale and extra special thanks to Martin, a consummate professional and an absolute joy to deal with.

Annabel · 21 April 2021

Agent replied · 30 October 2023

Hi Annabel. Thanks so much for your lovely feedback, our team is thrilled with this! All the best in your new home. The Macintyers Team

5/5

Google

Martin has been extremely determined and has done everything he could possibly do to get our chain moved. There were various challenges further up the chain but Martin was stepping up to sort these as we had come to a halt and wanted to get the chain moving ASAP even though it wasn’t really his job but the estate agent above. Very happy with the service provided. Very professional, helpful and friendly. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Robyn · 28 August 2021

Agent replied · 6 July 2023

Thanks Robyn for leaving such a lovely review.

5/5

Google

We recently sold our property and can't thank Terry and Team enough for their efforts. All care was taken during viewings and feedback supplied. As with any sale there are always "bumps in the road" but the level of communication meant everyone was kept in the loop and on the day of completion we all celebrated. If or when we move we would use Alexander & Co again.

R · 8 November 2022

Agent replied · 6 July 2023

Thank you for your kind words which are really appreciated by the Team and of course Terry who did work so hard to see this sale through to a successful conclusion, so congratulations to you too.

5/5

Google

We have recently sold our property through Alexander and Co in Brackley and would thoroughly recommend them. Their service, professionalism and communication throughout the whole process was excellent. At the outset, Peter provided a realistic valuation and managed our expectations regarding a potential sale. This was closely followed by a number of viewings after which we received immediate and comprehensive feedback from James before accepting an offer within just a few weeks. From that point we have been kept fully informed about progress with regular communications from the after sales team and catch ups with Peter and Martin. All in all they are a great team and I would thoroughly recommend.

Jan · 26 December 2024

Agent replied · 9 January 2025

Dear Jan Southam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I met Chester who was extremely professional, polite and very easy to chat , couldn't do enough to help me with all my enquiries, Top Man

Aaron · 13 June 2026

Agent replied · 13 October 2026

Thank you Aaron for your kind review for Chester, wishing you all the best. Annie & team

5/5

Google

We couldn’t have been happier with Alexander and Co. Amelia worked with us for weeks to find the right house for us. We had an ever changing list and were quite fussy at times about specific details. We never felt like this was an issue and that no problem was too big. The team was patient and supportive through the process. As a buyer, we’d wholeheartedly recommend them.

Francesca · 22 May 2025

Agent replied · 13 October 2026

Many thanks for the great review Francesca. I'm very happy that you were just as happy with your experience as your parents were with us last year. Thank you for being such an organised and proactive buyer! Many thanks, Peter

5/5

Google

Smooth process from the start, and Jack was also fantastic, he really made the process as easy as possible, very nice guy who went out of his way to help when others might not have!

Ollie · 2 November 2024

Agent replied · 9 November 2024

Dear Ollie Kitson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Macintyres, James especially, have gone completely over and beyond for both the sale of our current house and purchase of our new house. Alhough in the end, the house we bought wasn't even on the market with them, it was still them who gave us all the updates that the other agent failed to do! Their organisation, attention to detail, knowledge and friendliness helped us through some of the most confusing and emotionally draining times of our life. I cannot recommend them enough. Thank you to all, especially James.

Charlie · 6 July 2020

Agent replied · 6 July 2023

Thank you Charlie for your kind words. We wish you all the luck in the world with your new home. Do pop in and see us from time to time.

5/5

Google

Purchased and sold properties through Macintyres recently and we were really impressed with the level of service that Martin and the team provided. There were complications with purchasers solicitors being unhelpfully slow and intransigent but Martin was on to them on a regular basis making sure things were kept going, and whats more he called us with regular updates when promised....good old fashioned service sadly missing from the larger chains. Looking forward to them finding my next project for me!

Chris · 6 July 2020

Agent replied · 6 July 2023

Many thanks Chris for taking the time to write us a kind review. We appreciate your comments and wish you well for the future.

5/5

Google

Recently purchased a house through Macintyers and I was very pleased with the level of service provided. Terry was always courteous and responsive to questions and always up to date with progress of purchase. If he wasn't going to be in the office he would let us know beforehand and made sure that someone else in the office could help should we have any queries. I thoroughly recommend both Terry and Macintyers and would not hesitate to use them again!

M · 6 July 2020

Agent replied · 6 July 2023

Thank you MB for taking the time to leave a review. I shall let Terry know all the nice things you have said about him. If we can be of any further assistance in the future please do not hesitate to contact us. We hope you are happy in your new home.

5/5

Google

Jack has handled the letting of our property superbly. He’s been professional and transparent throughout the whole process. We are going overseas with confidence our house and tenants will be well looked after. Thank you, Jack!

D · 24 March 2026

Agent replied · 14 April 2026

Thank you so much for taking time to write a review for Jack and our lettings department, we value this feedback. Many thanks

5/5

Google

Excellent service from start to finish. It makes such a difference having communicative and supportive agents during this process. Highly recommended.

Jonathan · 13 July 2026

Agent replied · 13 October 2026

Dear Jonathan Clarke We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Very helpful and kept the process going! Everyone I worked with including Annie, Emma and Jack were all very professional and were there to guide me into my new home! Thank you!

Rakarah · 4 December 2024

Agent replied · 22 December 2024

Thank you so much Rakarah for leaving this review, hope you have a wonderful Christmas in your new home. Many thanks again, Annie & team

5/5

Google

A big thanks to Katie and the team from Alexander and Co. Coming from Australia we were desperately looking for a property to let for year. She made the whole process easy and kept an eye out for new listings keeping us updated often. Fortunately we found a great place and we were really happy to have dealt with Katie. Keep up the great work team!

Joe · 9 October 2022

Agent replied · 6 July 2023

Good morning Joe. Thank you so much for such a lovely review for Katie which she was very pleased to read. Wishing you all the best, Annie

1/5

Trustpilot

The end of the tenancy cannot come soon enough

i've been supporting my parents in dealing with this company and their affiliated partners. I know the property industry has a very poor perception and my experience with them has made it very clear why this is. Lack of communication whether that be trying to speak with someone, response to email or just having a statement sent with no reasoning or context. They deduct monies for "free quotes" to the tune of several hundred pounds and do not respond when asked for clarity. on top of all this they seem to be ignorant of what information they have or need, make 11th hour demands for documentation and are somewhat economical with the truth. Look Elsewhere!

Steve · 3 December 2025

5/5

Google

Excellent service. I have recently purchased my first property nearby. Alexander & co are a brilliant team of helpful estate agents. Huge thanks to James Butler who made the process stress free.

Amy · 19 November 2024

Agent replied · 22 December 2024

Dear Amy Robertson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Alexander & Co Brackley

Has Alexander & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Alexander & Co, Brackley won Gold; Alexander & Co, Aylesbury won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Alexander & Co Brackley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brackley.

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