Trusted Agent profile

Alexander & Co Brackley reviews

★★★★★ Excellent

357 reviews across 3 platforms

Hartley House 29 Market Place, Brackley, NN13 7AB

Alexander & Co's Brackley office at Hartley House 29 Market Place is rated 4.7 out of 5 across 357 reviews on three platforms, including 298 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Alexander & Co won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

298

Reviews on Google

This office

Facebook logo

4.9 / 5

37

Reviews on Facebook

This office

Trustpilot logo

22

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Alexander & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brackley office, from every platform, shown as written. First names only.

5/5

Google

Martin has been extremely determined and has done everything he could possibly do to get our chain moved. There were various challenges further up the chain but Martin was stepping up to sort these as we had come to a halt and wanted to get the chain moving ASAP even though it wasn’t really his job but the estate agent above. Very happy with the service provided. Very professional, helpful and friendly. Would highly recommend.PositiveResponsiveness, Quality, Professionalism

Robyn · 28 August 2021

Agent replied · 6 July 2023

Thanks Robyn for leaving such a lovely review.

5/5

Google

We recently sold our property and can't thank Terry and Team enough for their efforts. All care was taken during viewings and feedback supplied. As with any sale there are always "bumps in the road" but the level of communication meant everyone was kept in the loop and on the day of completion we all celebrated. If or when we move we would use Alexander & Co again.

R · 8 November 2022

Agent replied · 6 July 2023

Thank you for your kind words which are really appreciated by the Team and of course Terry who did work so hard to see this sale through to a successful conclusion, so congratulations to you too.

5/5

Google

We have recently sold our property through Alexander and Co in Brackley and would thoroughly recommend them. Their service, professionalism and communication throughout the whole process was excellent. At the outset, Peter provided a realistic valuation and managed our expectations regarding a potential sale. This was closely followed by a number of viewings after which we received immediate and comprehensive feedback from James before accepting an offer within just a few weeks. From that point we have been kept fully informed about progress with regular communications from the after sales team and catch ups with Peter and Martin. All in all they are a great team and I would thoroughly recommend.

Jan · 26 December 2024

Agent replied · 9 January 2025

Dear Jan Southam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jack has handled the letting of our property superbly. He’s been professional and transparent throughout the whole process. We are going overseas with confidence our house and tenants will be well looked after. Thank you, Jack!

D · 24 March 2026

Agent replied · 14 April 2026

Thank you so much for taking time to write a review for Jack and our lettings department, we value this feedback. Many thanks

5/5

Google

Smooth process from the start, and Jack was also fantastic, he really made the process as easy as possible, very nice guy who went out of his way to help when others might not have!

Ollie · 2 November 2024

Agent replied · 9 November 2024

Dear Ollie Kitson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Macintyres, James especially, have gone completely over and beyond for both the sale of our current house and purchase of our new house. Alhough in the end, the house we bought wasn't even on the market with them, it was still them who gave us all the updates that the other agent failed to do! Their organisation, attention to detail, knowledge and friendliness helped us through some of the most confusing and emotionally draining times of our life. I cannot recommend them enough. Thank you to all, especially James.

Charlie · 6 July 2020

Agent replied · 6 July 2023

Thank you Charlie for your kind words. We wish you all the luck in the world with your new home. Do pop in and see us from time to time.

5/5

Google

Purchased and sold properties through Macintyres recently and we were really impressed with the level of service that Martin and the team provided. There were complications with purchasers solicitors being unhelpfully slow and intransigent but Martin was on to them on a regular basis making sure things were kept going, and whats more he called us with regular updates when promised....good old fashioned service sadly missing from the larger chains. Looking forward to them finding my next project for me!

Chris · 6 July 2020

Agent replied · 6 July 2023

Many thanks Chris for taking the time to write us a kind review. We appreciate your comments and wish you well for the future.

5/5

Google

Recently purchased a house through Macintyers and I was very pleased with the level of service provided. Terry was always courteous and responsive to questions and always up to date with progress of purchase. If he wasn't going to be in the office he would let us know beforehand and made sure that someone else in the office could help should we have any queries. I thoroughly recommend both Terry and Macintyers and would not hesitate to use them again!

M · 6 July 2020

Agent replied · 6 July 2023

Thank you MB for taking the time to leave a review. I shall let Terry know all the nice things you have said about him. If we can be of any further assistance in the future please do not hesitate to contact us. We hope you are happy in your new home.

5/5

Google

Very helpful and kept the process going! Everyone I worked with including Annie, Emma and Jack were all very professional and were there to guide me into my new home! Thank you!

Rakarah · 4 December 2024

Agent replied · 22 December 2024

Thank you so much Rakarah for leaving this review, hope you have a wonderful Christmas in your new home. Many thanks again, Annie & team

5/5

Google

A big thanks to Katie and the team from Alexander and Co. Coming from Australia we were desperately looking for a property to let for year. She made the whole process easy and kept an eye out for new listings keeping us updated often. Fortunately we found a great place and we were really happy to have dealt with Katie. Keep up the great work team!

Joe · 9 October 2022

Agent replied · 6 July 2023

Good morning Joe. Thank you so much for such a lovely review for Katie which she was very pleased to read. Wishing you all the best, Annie

5/5

Google

Excellent service. I have recently purchased my first property nearby. Alexander & co are a brilliant team of helpful estate agents. Huge thanks to James Butler who made the process stress free.

Amy · 19 November 2024

Agent replied · 22 December 2024

Dear Amy Robertson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thanks to Annie and Katie for a great service in finding and securing a new tenant for us. A seamless and efficient service, delivered with a friendly and helpful manner. The new tenant was found promptly and the process to handing over keys was well managed in a timely fashion combining good communication and technology. I would not hesitate to call upon your services again. Thank you.

Chris · 6 July 2022

Agent replied · 6 July 2023

Thank you for your lovely review, very much appreciated! :)

5/5

Google

James butler at the Brackley office has been tremendous, he kept us advised throughout the process with the selling and purchase of the properties. We were always kept updated with the latest information, he is straight talking and honest which for us was very important. James took the S out of stress. When things went quite James called to reassure us that everything was still on schedule. He handled everything. James has been professional, helpful, reassuring, funny and extremely knowledgeable. The team at McIntyre we would have no hesitation in recommending them to anyone who is selling or buying a home. Fantastic Agents

Lin · 7 July 2019

Agent replied · 6 July 2023

Many thanks Lin for your kind review. We were delighted to find you a buyer, and in turn find you onward purchase. We thank you for using Macintyers Estate Agents.

5/5

Google

From the outset James Butler provided an informed, efficient, enthusiastic and friendly service. His accurate valuation of my property and strategy to sell my house was very effective. I would highly recommend this company and am extremely grateful of the advice and support I received from James and his team.

Nicola · 2 December 2023

Agent replied · 1 January 2024

Thank you Nicola for your kind words, it was a pleasure meeting you and having the opportunity to find a buyer for your home. The Team at A&Co Brackley would like to wish you every future happiness. You know where we are if you ever need our services again.

5/5

Google

Have to say from past experience of estate agents in Brackley I decided to go with the Purple mob which after 6 months of my property being on the market didn't get one single offer. A friend recommended contacting Ben at Macintyers, I did and 19 days later I sold my house. From my experience I cannot recommend these guys enough follow up and feedback was superb. Ben and the team did a great job Thank You

Sean · 6 July 2020

Agent replied · 6 July 2023

Many thanks Sean for taking the time to write us a review. I shall pass this on to Ben and the team. We wish you well.

5/5

Facebook

Having dealt with two estate agents one on selling my house and Macintyers in buying my new house it was like chalk and cheese Selling I was a number and needed to move quickly through there process Buying Martin at Macintyers kept in touch with me every step of the way, a professional who cares about the job he is doing and for the clients he is working for Thank You Martin and Macintyers

Linda · 1 April 2021

Agent replied · 30 October 2023

Thanks so much for your comments, Linda, which we will pass on to Martin. We hope you're very happy in your new home!

5/5

Google

Kyisha was the best agency representative that I, as tenant, could ask for: professional, positive, swift to react to any inquiries or questions I had, and, the most important, always with human rather than a corporate approach. I really appreciate her willingness to go the extra mile and to solve each problem like it was her own. Thank you, Kyisha, and all the best.

Dainora · 9 September 2022

Agent replied · 6 July 2023

Thank you so much for taking time to write a review for our property manager Kyisha, she was thrilled to see it. As always we are here to help should you require it further. Many thanks, Annie & team

1/5

Trustpilot

Dunstable branch - avoid at all cost

The below is regarding an experience with the Dunstable branch. Tom Spencer-Lewis lied about grant of probate being already in place when I made an offer on the property. After some delays, Gary Brooks tried to sell me a story about the sellers solicitors having trouble with the application due to issues with the death certificate, basically perpetuating the lie. I later came to know that the owner the grant of probate related to had passed away on the day the property went on the market - which obviously means the grant of probate could never have been in place at that poin in time. When Tom was confronted, not only did he deny everything but also threatened to tell the sellers to pull out immediately in a away that really shows his true self and lack of character. The branch manager was also aware of the lie. Laura Curtis (sales admin) is useless. These people only see the figures, despite the fake veil of courteousness that they cleverly use and will go to any extent to strike a deal. Julia was quite helpful but all I needed from her was a menial task. A quick chat with someone who used to work at this branch revealed their view is pretty much the same: bullish sales people who think they can do whatever they want, constant price pushing and mostly rude staff.

Tiago · 26 December 2023

5/5

Google

Having had a few bad experiences with other estate agents, I was very wary about whether to trust any of them to tell them truth but I found that I could trust Macintyres. They were helpful, professional and explained things to me that I didn't understand/hadn't had experience of, being a first time buyer. Martin made the whole experience a lot less stressful and I wouldn't hesitate to use them again.

Amanda · 6 July 2021

Agent replied · 6 July 2023

Thanks Amanda for taking the time to leave such a positive review

5/5

Google

I used another agent briefly and had just a few viewings. After changing to Alexander & Co, the difference was amazing. I had more viewings in the first week than the previous agent had managed in their entire term and the team worked …

Bill · 14 November 2025

Agent replied · 14 April 2026

Hi Bill, many thanks for your lovely review. As you mentioned, we worked extremely hard to get a huge number of buyers through the door for you as quickly as possible, and achieved a great sale price from a cash buyer. It was music to my … More

5/5

Google

Annie and the whole team at Alexander & Co in Brackley made our move so easy, right through from accommodating our viewings of properties to helping us feel welcome to the area upon checking in and collecting our keys. A very friendly and lovely team. Would highly recommend anyone looking to rent in the area to go with Alexander & Co!

Danielle · 10 August 2022

Agent replied · 6 July 2023

Thank you so much for your kind review Danielle. It has been lovely to assist with your rental search. Wishing you lots of happiness in your new home. Many thanks again, Annie

5/5

Google

Alexander and Co have handled our property both as Letting Agents and most recently as selling agents.... on both accounts their service has been EXCELLENT. Their enthusiam and professionalisn is second to none and they have been a pleasure to work with; queries are dealt with promptly and nothing seems too much trouble.... exactly what you need. Great team!

Don · 21 May 2025

Agent replied · 29 May 2025

This is so lovely to read, thank you for your lovely comments and it was a pleasure working for you. Annie, Peter & team

5/5

Google

We viewed a number of houses with James before finding our first home! It was a pleasure to work with him and the office team, who were always polite and helpful when we called. We would recommend Macintyers to anyone in the area looking for a professional and friendly team, who stayed cheery and positive despite the COVID situation and all the related stress!PositiveProfessionalism

Elizabeth · 10 January 2022

Agent replied · 9 January 2025

Thank you Lizzie for such a kind review. We wish you well in your new home.

4/5

Google

Following a period when several communication problems had arisen, our estate agent became affiliated with the Alexander & Co Group. This move resulted in a new property letting team taking on our account. I appreciated the professionalism and prompt service provided by Mrs. Annie Sparks and her team in managing a smooth transition and a letting extension on my behalf.

Alan · 6 July 2022

Agent replied · 6 July 2023

Good morning Alan. We are pleased to hear that you are happy with the service received from us at A&Co lettings. Many thanks, Annie

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Questions about Alexander & Co Brackley

How many reviews does Alexander & Co Brackley have?

Alexander & Co's Brackley office has 357 reviews across three platforms: 298 on Google, 37 on Facebook, 22 on Trustpilot (across the whole business).

What is Alexander & Co Brackley's rating?

Alexander & Co Brackley is rated 4.7 out of 5 across all 357 reviews, and 4.8 out of 5 on Google from 298 reviews.

Has Alexander & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Alexander & Co, Brackley won Gold; Alexander & Co, Aylesbury won Trusted Agent.

Where is Alexander & Co's Brackley office?

Alexander & Co Brackley, Hartley House 29 Market Place, Brackley, NN13 7AB.

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