Trusted Agent profile · Brackley
★★★★★
357 reviews across 3 platforms
Hartley House 29 Market Place, Brackley, NN13 7AB
Alexander & Co's office in Brackley, at Hartley House 29 Market Place, is rated 4.7 out of 5 across 357 reviews on three platforms, including 298 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Alexander & Co won in 2026.
The Trusted Agent 2026 results for Alexander & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brackley office, from every platform, shown as written. First names only.
5/5
GoogleProfessional and informative from the start. We recently purchased through Macintyres and we can't fault them. From the first viewing to the day that we finally moved in they have ensured that the process was made as easy as possible. Nothing was too much trouble and I would not hesitate to recommend the Macintyres team.PositiveResponsiveness, Professionalism
Sandra, thank you for your kind words it is really appreciated.
5/5
GoogleWe recently used Macintyers for both our sale and purchase. They kept us updated throughout the process and I honestly feel that the whole team went above and beyond to secure both for us. Due to issues further down the chain our sale and therefore purchase was anything but hassle free. The Macintyers team worked tirelessly to make sure it all finally happened for us. We would confidently recommend them.
Thanks Claire for your kind review. We work hard to try and give the best customers service possible.
5/5
FacebookOnce again, Macintyers found a great tenant for me actually within a day of the property going on line. They were really speedy and efficient in handling the paperwork and the tenant took over the property five days later! This is doubly impressive given that we were in the middle of coronavirus restrictions and the agents were having to work from home. Definitely five stars awarded. :)
Thanks for your kind words Kevin. I shall let the team know.
4/5
GoogleA & Co Brackley have manged my property in Brackley for a number of years since they took over from Macintyres. Kate W. is now the manager and does a great job offering a hassle free service. Keep up the good work.
Good morning Simon. We love seeing these reviews for our new property manager Kate and we're equally pleased she is here. Many thanks again, Annie & lettings team
5/5
GoogleHad a great year with Alexander and Co. Had the pleasure of working with Annie and Jack and they really made me feel accommodated and secure. Would definitely recommend working with this letting group. Thanks again!
Thank you so much Dominic, wishing you all the best with your onward move. :)
5/5
GoogleTop agent. Many thanks to the whole team but especially to James for his believe and dedication to complete a very challenging sale. We could not have hoped for a more personal involvement, a professional and friendly service and fantastic support at a very stressful time. Thank you.
Thank you Richard and June for your review, James and the whole Team are absolutely delighted that you have now exchanged and are moving soon, we hope that you'll be very happy in your new home, thank you for your kind endorsement of our service.
5/5
FacebookWe would recommend Macintyre's to any one who wants a local Estate Agent as the staff are very friendly and helpful especially Martin Goulder who went above and beyond his duties in the sale of our property he kept us well informed all the way to the completion, thank you to all the team.
1/5
TrustpilotIf l could have left zero stars l would…
If l could have left zero stars l would have. Like other customers experiences, they will do anything to steal your deposit including lying and deceitful methods. Do not touch these thieving scum
Hello Martin,Thank you so much for taking the time to review Alexander & Co. We are sorry to hear you were unsatisfied with our services. We take every review seriously and our whole team have seen it and will be reflecting on what you have said. Good customer service is at the heart of our agency. If you would like to discuss the matter further, please don't hesitate to get in touch. Best wishes, Alexander & Co.
5/5
GoogleAnnie & her team at A&Co continue to provide an excellent service assisting us with letting out rental properties. They handled the letting process for our new apartment in a professional manner and found us an ideal tenant very quickly. Would definitely recommend.
Thank you so much Toby for leaving this review, it has been a pleasure securing you a tenant. Many thanks, Annie & team
4/5
GoogleOverall great experience as buyers through Alexander & Co. Some delays at the start of the process but Hannah did an excellent job of keeping us updated and chasing solicitors etc to keep things on track. Would recommended.
Thank you for taking the time to leave a review, Hannah's role is so important in sales chasing and it certainly makes a huge difference to our client's and their transactions. The Team would like to wish you every happiness in your new home.
5/5
GoogleThumbs up to Alexander & Co for helping my move to Brackley go so smoothly. Thank you all.
Dear Michele Tyrie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotWe have been dealing with Karen in the…
We have been dealing with Karen in the Dunstable branch for many years with renting out our house and have always found her lovely to deal with.Very efficient at keeping us informed of everything. Highly recommend renting with Karen.
5/5
GoogleGenuinely really lovely people that care about what you want and listen to your concerns. They were always incredibly accommodating and keen to help. Although the situation has it that I'm not buying from them this time, I really would recommend them to anyone looking to move to Brackley.
Thank you for your kind review Stephanie. We wish you well and best of luck.
5/5
GoogleThank you James and the rest of the Macintyers team, really helpful service! Recommend!
Many thanks for your kind review. We aim to work hard to achieve good customer service where we can.
5/5
GoogleGreat service. The process of letting our apartment was dealt with in a prompt and efficient way. Finding a tenant, preparing the paperwork and ensuring nothing was missed was all handled with a great level of professionalism. Thank you to the team.
Thank you so much for taking time to write this review, we really appreciate it and it was a pleasure to find suitable tenants for your property. Many thanks again, Annie & Jack
5/5
GoogleMacintyers were very helpful and professional, and quick to respond to any queries I had. I was very pleased with their service, and felt they earned their commission. I would recommend them.
5/5
GoogleVery professional team at Alexander & Co - very helpful and efficient and I would recommend them as local estate agents with plenty of local knowledge, enthusiasm and commitment to helping you achieve a good service
Thank you Jenny for taking the time to leave a review, we really appreciate your endorsement of our service and we are delighted that you are another happy customer, thank you again.
5/5
GoogleFabulous service from Annie, Katie and Kyisha on the lettings team. Made the process of letting my property a painless exercise with regular communication, updates and help securing contractors at short notice. Highly recommended and I look forward to working with them all again.
Thank you so much for your kind review, as mentioned it has been a pleasure working for you. :) Many thanks again, Annie
1/5
GoogleAbsolutely shocking. Worst company I have ever rented a property with. Very happy to accept you as a tenant, as soon as you are moving they treat you and speak to you in a manner I would not speak to a dog. Would never rent a property through them again. We have been respectful tenants but treated poorly by this branch.
Thank you for taking the time to provide feedback on your experience with Macintyers. We are truly sorry to hear you feel that you have not been treated in the manner in which you would expect. As a local business our aim is to treat all of our customer’s fairly and would always welcome you to talk to us about any queries you have, to help us resolve them in a timely manner. We would be more than happy to discuss the points that you have raised in more detail at a time that would suit you. Kind Regards Macintyers Property Management
5/5
GoogleWould highly recommend. Friendly and helpful from the first contact all the way to the end, quick and efficient in responding to any concerns. Have no complaints and feel like a valued customer. Very happy with the service provided by multiple members within the team.
Thanks Jack for taking the time to leave us a lovely review. We wish you well.
5/5
GoogleWonderful service. Always very prompt and kind!
Dear Brittany, Thank you so much for your fantastic 5 star review! Kind regards, Abby Customer Care
5/5
GoogleOriginally purchased a property with Terry and James in the sales team who were excellent, the lettings team led by Annie have continued to deliver first class service. A special mention must be made for Kyisha, she is simply the Best.
Thank you so much Steve for your kind review, we loved that both departments assisted you and you continue to be happy with the service from our property manager Kyisha. Look forward to continuing to work with you, many thanks Annie & team.
5/5
GoogleAlexander & Co helped me sell my house. The service was amazing. They kept me informed all the way through. Very professional throughout. Would definitely use again Thank you.
Thank you for your kind words Doug, You also played a huge part in getting this tricky transaction through and I believe it was a great Team effort, just hindered by a complicated and time consuming legal issue. BUT it has all gone through and that's what counts.
5/5
GoogleI recently purchased a property through Macintyres and would have no hesitation in recommending them to anybody looking to move in or out of the area. Very professional throughout and a big thank you to Kate Jeffrey for seeing the transaction through.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Alexander & Co's Brackley office has 357 reviews across three platforms: 298 on Google, 37 on Facebook, 22 on Trustpilot (across the whole business).
Alexander & Co Brackley is rated 4.7 out of 5 across all 357 reviews, and 4.8 out of 5 on Google from 298 reviews.
Yes. In The Trusted Agent 2026 awards: Alexander & Co, Brackley won Gold; Alexander & Co, Aylesbury won Trusted Agent.
Alexander & Co Brackley, Hartley House 29 Market Place, Brackley, NN13 7AB.
