Every review we hold for the Brackley office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAbsolutely shocking. Worst company I have ever rented a property with. Very happy to accept you as a tenant, as soon as you are moving they treat you and speak to you in a manner I would not speak to a dog. Would never rent a property through them again. We have been respectful tenants but treated poorly by this branch.
Samantha · 7 July 2018
Agent replied · 6 July 2023
Thank you for taking the time to provide feedback on your experience with Macintyers. We are truly sorry to hear you feel that you have not been treated in the manner in which you would expect.
As a local business our aim is to treat all of our customer’s fairly and would always welcome you to talk to us about any queries you have, to help us resolve them in a timely manner.
We would be more than happy to discuss the points that you have raised in more detail at a time that would suit you.
Kind Regards
Macintyers Property Management
★★★★★ 1/5
TrustpilotUtterly Untrustworthy
This company might as well just be a leech.
If you are considering dealing with this company as either landlord or tenant, don't. You will regret it if you do.
Paul · 21 April 2025
★★★★★ 5/5
GoogleWould highly recommend. Friendly and helpful from the first contact all the way to the end, quick and efficient in responding to any concerns. Have no complaints and feel like a valued customer. Very happy with the service provided by multiple members within the team.
Jack · 6 July 2022
Agent replied · 6 July 2023
Thanks Jack for taking the time to leave us a lovely review. We wish you well.
★★★★★ 5/5
GoogleWonderful service. Always very prompt and kind!
Brittany · 21 December 2024
Agent replied · 22 December 2024
Dear Brittany,
Thank you so much for your fantastic 5 star review!
Kind regards,
Abby
Customer Care
★★★★★ 5/5
GoogleOriginally purchased a property with Terry and James in the sales team who were excellent, the lettings team led by Annie have continued to deliver first class service. A special mention must be made for Kyisha, she is simply the Best.
Steve · 8 November 2022
Agent replied · 6 July 2023
Thank you so much Steve for your kind review, we loved that both departments assisted you and you continue to be happy with the service from our property manager Kyisha. Look forward to continuing to work with you, many thanks Annie & team.
★★★★★ 5/5
GoogleAlexander & Co helped me sell my house. The service was amazing. They kept me informed all the way through. Very professional throughout. Would definitely use again
Thank you.
Douglas · 23 October 2023
Agent replied · 30 October 2023
Thank you for your kind words Doug, You also played a huge part in getting this tricky transaction through and I believe it was a great Team effort, just hindered by a complicated and time consuming legal issue. BUT it has all gone through and that's what counts.
★★★★★ 5/5
GoogleI recently purchased a property through Macintyres and would have no hesitation in recommending them to anybody looking to move in or out of the area. Very professional throughout and a big thank you to Kate Jeffrey for seeing the transaction through.
Lloyd · 7 July 2018
★★★★★ 5/5
GoogleHighly recommend this agency. Martin found me and my partner an amazing place. Great communication and excellent service! Thank you :)
Nicola · 29 March 2024
Agent replied · 27 August 2024
Dear Nicola Greaves
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have found selling our home through MacIntyers estate agents a very positive experience throughout. Their professionalism was apparent from the valuation of our property, right through to the marketing and subsequent sale. They guided us through each step of the process and their communication throughout was both timely and informative. Credit checks were efficient and the house sold quickly to the most viable buyer. We have been impressed with MacIntyers estate agents and we would highly recommend them to anyone looking for a quick and stress free house sale, particularly during these tricky times. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Pamela · 28 August 2021
★★★★★ 5/5
GoogleThe team at Alexander & Co manage a rental property for us. They have been very communicative and effective at finding a tenant as well as resolving issues which are the two most important points for a landlord.
Karun · 8 December 2022
Agent replied · 6 July 2023
Thank you so much Karun for taking time to write this review, it has been a pleasure assisting you. Many thanks again, Annie, Jack & Kyisha
★★★★★ 5/5
GoogleMacintyres are true fantastic, under challenging circumstances they have been truly professional in the way they have conducted themselves. Always available for updates and make you feel at ease. I can't thank these guys enough. I would highly recommend there services, they have a wealth of knowledge and know brackley inside out. The other positive that I have found is there honesty, information is presented to you in a factual manner rather than over committing and promising things they can't deliver.
Tom · 6 July 2021
★★★★★ 5/5
GoogleAnnie and Jack have found us tenants quickly for our rental property in Brackley. We cannot recommend them enough. The letting team has been enthusiastic, professional and helpful throughout the process. Choosing this agency is the best decision we could have made. Thank you, Jack, Annie and Charlotte.
Natalia · 29 May 2024
★★★★★ 1/5
TrustpilotVery unprofessional and messy service…
Very unprofessional and messy service when checking out of lease.
£50 to replace 2 bulbs that can be bought for a £6,99 each is a joke.
Would avoid if you can.
Charlie · 14 February 2025
★★★★★ 5/5
GoogleRecently helped with the sale of our apartment and I must say they were excellent. If our main contact was not available the whole team were knowledgeable and usually managed to help but if not they passed on our messages quickly which always resulted in a prompt replay.
Would definitely recommend.
Robert · 6 July 2020
Agent replied · 6 July 2023
Many thanks Robert for taking the time to write us a wonderful review. We wish you well in your new venture.
★★★★★ 5/5
GoogleI had the pleasure of working with Katie to help me find a place in Brackley within literal hours of moving to the UK, she was extremely responsive and helpful in every way imaginable. Thanks again for your help Katie!
Brayden · 6 July 2022
Agent replied · 6 July 2023
Hi Brayden. Thank you so much for your lovely comments about Katie. I hope you are settling in well to your new home. Many thanks again, Annie @ Alexander & Co Lettings
★★★★★ 5/5
GoogleI would thoroughly recommend Macintyers. Martin Goulder has been excellent in the handling of the sale of the property. He has been very professional as well as personable and courteous and kept me fully updated with everything.
Malcolm · 7 July 2019
★★★★★ 5/5
GoogleMacintyers are an excellent local company, they regularly and happily suport my children's preschool by sponsoring their events. Having bought our house through them too I can confidently recommend them personally and professionally. Nothing is too much trouble, they are a pleasure to deal with and have real roots in the community.
Mandy · 7 July 2019
Agent replied · 6 July 2023
Thank you Mandy. Macintyers love to try and help the local community where we can. We hope your event raises much needed funds.
★★★★★ 5/5
GoogleThe friendly and helpful team all worked together, on a very short timeline, both to sell and purchase on our behalf. We received brilliant advice and the whole process went incredibly smoothly. Would definitely work with them again.
Clare · 6 July 2022
Agent replied · 6 July 2023
Thank you Clare it was fantastic to continue our relationship with you, we hope that you will be very happy in your new home.
★★★★★ 1/5
GoogleAvoid renting from Macintyers, the agency has this say " we work for the landlord but we are fair to the tenant" I should ask the company to define their meaning of "fair" because all they have done is extort money for every single thing and always sided with the landlord for everything. I have rented for 7 years with 4 different landlords and would place Macintyers as worst agent and the landlord as worlds worst. What I have hated the most is the pleasant meetings with both landlord and agent but then receiving completely different and contradictory responses via email and letter. I could write a novel of things I heard from them, but I'll keep it brief, do not rent.
Alex · 6 July 2020
★★★★★ 5/5
GoogleWould like to share the excellent customer service i have recently experienced from Annie at Alexander & Co in Brackley. Change in organisation always comes with challenges but Annies can do attitidude is exceptional thanks. Noel
Noel · 6 July 2022
Agent replied · 6 July 2023
Good morning Noel. Thank you for your kind comments. We look forward to working with you again in the future. Many thanks, Annie
★★★★★ 5/5
FacebookStrangers to the Brackley area as we were looking to move from London. We had used other estate agents in the area to view properties and were unimpressed with their lack of knowledge of the properties they were selling. Some didn’t even know how many bedrooms the houses had!
We then came across Macintyres Estate Agents and our opinion was changed! Professional and knowledgeable about their portfolio of properties and the local area we wouldn’t hesitate to recommend them.
Bruce · 15 April 2020
★★★★★ 5/5
FacebookHaving purchased a house in Syresham I was very impressed with the service and professionalism of the team at Macintyers. Communication was clear and friendly and I’d happily recommend them to anyone looking for an experienced local agent to buy or sell through in the area
Russ · 10 February 2020
Agent replied · 30 October 2023
Many thanks for your kind words Russ. We hope you are happy in your new home.
★★★★★ 5/5
GoogleWe couldn't be happier with the service we got. The whole team were amazing. Thank you for all your hard work in selling our house. Andrew and Naomi
ANDREW · 6 February 2023
Agent replied · 6 July 2023
Thank you for your lovely review , I will make sure all the Team see your kind words. We all wish you every happiness in your new home.
★★★★★ 5/5
GoogleTracey and Olivia have been particularly helpful in my mission to find a property to rent in Brackley. Honest, transparent, flexible and really interested in finding me the right property as opposed to just renting me any property. Thank you.
Sarah · 6 July 2021
Agent replied · 6 July 2023
Thanks Sarah for leaving a nice review 👍
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