5/5
TrustpilotThe mesmbers of the Bournville Team were…
The members of the Bournville Team were so very helpful, and even though there were a few glitches along the way they were there to support me in a stressful time
Trusted Agent profile · Bournville
Verified
Oulsnam Bournville reviews
★★★★★
867 reviews across 3 platforms
235 Mary Vale Road, Bournville, B30 2DL
Part of Oulsnam, see every office.
Oulsnam's office in Bournville, at 235 Mary Vale Road, is rated 4.7 out of 5 across 867 reviews on three platforms, including 106 Google reviews rated 4.9.
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Reviews
Every review we hold for the Bournville office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
4/5
TrustpilotBearwood Oulsnams
We have used Oulsnams previously and we went back to them for a second time. Ben from the Bearwood branch always gets the right people through the door and got us three offers above asking price on the first day . Ben in particular is always professional, friendly and helpful. His photos were also far superior to every other agent we have used, which really helped to market the property. Good value and great service.
Agent replied · 28 May 2023
Thank you for your 5 star review. We appreciate your feedback. I hope the works have been completed in your new home and that you're all settled in.
5/5
TrustpilotVery pleasant experience
Very pleasant experience with Bournville Oulsnams branch - the guys were helpful with any queries, got back to us quickly and kept us updated throughout the process.
Agent replied · 28 May 2023
Thank you for taking time to write your review. We are delighted you are happy with the service provided.
5/5
TrustpilotSadie was very helpful
Sadie was very helpful, informative and not at all pushy like other experiences I’ve had with another estate agent.Very happy with service
5/5
TrustpilotOulsnam is a very good estate agent to deal with.e company was very good and very…
the company was very good and very helpful in all respects
5/5
TrustpilotHighly recommend
From start to finish a really professional and friendly service. Highly recommend.
5/5
TrustpilotChoosing the best letting agent
I had three agents round to value my home and Oulsnams stood out at the start with their knowledge and professionalism. Since choosing them, everything has been very easy. They are in touch asking me for anything needed and have been a pleasure to communicate with. Would highly recommend.
Agent replied · 24 March 2024
Thank you for your review and for taking the time to leave it, we really do appreciate and thank you for using us we are pleased we could help!
5/5
TrustpilotLate parents home sale.
Oulsnam were invited to ,Value , Market and Sell our Late parents former Home . From the initial meeting at the property and all subsequent interactions hence forth , Oulsnam were proffessional , courteous , and kept us informed about impending Viewings , Feedback from potential purchasers and updates on broader market trends . A first class experience . Well done .
Agent replied · 26 July 2023
Thank you kindly Gary for taking the time to write us a review, greatly appreciated and we wish you and your family all the best for the future
5/5
TrustpilotAfter a long time finding a house we…
After a long time finding a house we finally found one in June thanks to the help of the Bournville office. Helpful staff and highly recommended.
Agent replied · 28 May 2023
Thank you for your kind comments, we are so pleased we were able to help you find your new home.
1/5
Trustpilotbad experience
my experience with them (kings Heath ) branch was awful , I lost the property that I had bought in August as STC but they couldn't sell my property that it was promised selling by short time as the manager of the branch told me , we got multiple offer for selling but they didn't do right job .I lost the property and also I paid for solicitor cost and finally noting .......
Agent replied · 28 May 2023
Thank you for your comments and we obviously regret that you are disappointed with our services.A “subject to contract” sale has now been agreed on your property and hopefully this will now proceed to early exchange of contracts and completion.
5/5
TrustpilotThe Purchase was straightforward and…
The Purchase was straightforward and went well. Only negative part was needed to provide proof of funds prior to even being able to view the property.
Agent replied · 28 May 2023
Thank you so much for your 5 star review and we hope you are enjoying your new home.
5/5
TrustpilotReally rate Tim Robinson of the Stirchley…
Really rate Tim Robinson of the Stirchley agent; showed great interest right from the beginning, took the trouble to research the whole sale, history & persons involved. finally gave his opinion on the way to proceed, brilliant, a great success. we realized a better price in our sale than even I expected, even Tim. From our first meeting to the conclusion of the sale in 15 weeks, really please, a big BIG thank you.
Agent replied · 28 May 2023
Thank you for your 5 star review. much appreciated. I will pass your comments onto Tim
5/5
TrustpilotSarah Nourse 5*
Sarah Nourse 5*Sarah has been fantastic in pushing a sale through for completion! Really friendly, efficient and has been a pleasure to work with! Would 100% recommend using Sarah
5/5
TrustpilotVery professional and supportive staff
Very professional and supportive staff. Good communication throughout the process.
5/5
TrustpilotIts always the Best with the Oulsnam…
Its always the Best with the Oulsnam Northfield. we are renting a property through them. we have stated process to buy our own home now through them. Joe Helped us in the property viewings and he is great in his job.
Agent replied · 24 August 2024
Thank you for your valued comments, Joe is a valued member of the team and is always very enthusiastic and helpful in his dealings with people.
4/5
TrustpilotThe cheerfulness your team exhibited…
The cheerfulness your team exhibited when I got to the office to receive the keys to the house was so heart warming
5/5
TrustpilotVery Satisfied
Good service, a smooth transaction from start to finish.
Agent replied · 26 September 2025
Thank you for your kind words and we are really pleased to hear that you were so happy with the service provided!
5/5
TrustpilotI had my property valued by Moseley…
I had my property valued by Moseley branch, Lisa was knowledgeable and informative and I trusted her to sell my flat, she agreed a sale over asking price, she was always available to speak to me when I had questions, would definitely recommend.
5/5
TrustpilotShelbi & team
Shelbi, Karen, Sarah a d the team handled the purchase of our new home and the team were absolutely brilliant!Were very engaging and thorough in chasing the necessary people to help get things over the line in the time frame we had.
Agent replied · 24 August 2024
Thank you for your 5* review. I will pass on this feedback to the team. Wishing you every happiness in your new home.
5/5
TrustpilotSpoke to Kathyrn Grodoski today
Spoke to Kathyrn Grodoski today. She was very helpful and professional. What an asset to the company.
Agent replied · 28 May 2023
Thank you that is much appreciated.
5/5
TrustpilotSo welcoming
I met Tom , he was so nice and chatty. We went round the house. I was so welcoming . Thanks so much Tom
5/5
TrustpilotReally good service
Really good service. Sam at Northfield was really helpful at every stage of the sale
5/5
TrustpilotExcellent service
Excellent service. James, Lisa and the team did a great job and at a reasonable price. Smooth transaction from start to finish.
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