Every review we hold for the Bournville office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRobert Oulsnam & Co team in Bearwood…
Robert Oulsnam & Co team in Bearwood were professional throughout the process of the sale of our property. During uncertain times, they dealt with our panicked calls by keeping us up to date and communicated with the buyer for accurate information which resulted in the sale. Cannot fault the team. Thank you!
Pav · 19 July 2022
Agent replied · 28 May 2023
Thank you for your five star review. It was a pleasure to help you move and we wish you the very best in your new home.
★★★★★ 5/5
TrustpilotSelling our late Mums house was very…
Selling our late Mums house was very difficult. We had a very ‘unlucky’ time. Oulsnams remained positive, compassionate and caring throughout.
Would highly recommend them.
Kerry · 24 September 2026
★★★★★ 5/5
TrustpilotVery professional outfit
The process from coming to value the property, keeping us informed of viewings, feedback and selling was done professionally. Thank you to Sam, Amanda and Sadie.
Prakash · 23 August 2025
★★★★★ 5/5
TrustpilotVery pleasant and professional staff
Very pleasant and professional staff, help and quick response to any queries.My house sale went through without any stress, I wouldn't hesitate to recommend Oulsnam Redditch
Mrs · 15 September 2026
★★★★★ 5/5
TrustpilotExcellent service from the Bournville…
Excellent service from the Bournville office, especially Sue.Kept in touch every week, kept us informed along the process, excellent service.Always there if there was a problem Would use them if selling a property again far better than the firm we did use to sell our property. We used oulsnams as they where selling the property which we bought.
Amanda · 10 June 2024
★★★★★ 5/5
TrustpilotSelling and buying my house
It was one of the best experince i had with a company. They sold my house andI bought one from them. They were very helpful, supportive and made everything smooth. Ben and Debbie deserve a gold medal. Thanks very much
Jean · 10 June 2026
★★★★★ 5/5
TrustpilotExcellent Service
Excellent communication. Mostly dealt with Pete Styler. Very helpful and always looked into queries efficiently and got back to us in a timely manner . Would recommend this company to family and friends.
Elizabeth · 19 January 2024
Agent replied · 24 August 2024
Thank you for your kind review, we do really appreciate your feedback!
★★★★★ 5/5
TrustpilotDebbie was very helpful & informative .
Mr · 11 February 2026
★★★★★ 5/5
TrustpilotProfessional & helpful
Was a protracted house sale, from initially putting the house on the market to final completion.All the Team were helpful and played a part, Emma, Tim, Tom, but especially Pete, was always responsive with queries, updates and very helpful.
Paul · 23 August 2023
Agent replied · 28 May 2023
Thank you so much for your 5 star review. It was a pleasure dealing with you both on your sale and your related purchase which we were delighted to see go through for you. I hope you are enjoying your new home and wish you both all the very best.
★★★★★ 5/5
TrustpilotPositive feedback for Jeff
Jeff was friendly and very professional. Thank you
Rommel · 2 February 2026
★★★★★ 5/5
TrustpilotCalm in a turbulent housing market.
After a 2.5 year property search in the local area Oulsnams not only helped us find a beautiful family home they also stepped in to help us sell ours when our original buyers fell through. During the conveyancing process Oulsnams were calm and extremely helpful. Special thanks to Lauren, who has calmly and professionally, dealt with many obstacles along the way.We are very happy with the service provided and would happily recommend them to any local house sellers or purchasers! Thank you. Kate & James
Kate · 11 November 2022
★★★★★ 5/5
TrustpilotI recently sold my house with Oulsnams…
I recently sold my house with Oulsnams Bournville. As always, they were outstanding. This was a long and stressful process, but with the help of Rachel and Emma I finally got there. My Sales Negotiator, Emma, was very professional, knowledgeable and helpful. Thank you for everything.
Kim · 9 December 2024
★★★★★ 5/5
GoogleOulsnam found us a buyer very quickly and achieved us a good price for the property. Many thanks.
Keyboardpaul · 20 March 2026
Agent replied · 22 April 2026
Thank you for your kind review. We are pleased to hear that we were able to find a buyer quickly and achieve a good price for your property. We appreciate your feedback and support.
★★★★★ 5/5
TrustpilotOulsnams were always friendly and…
Oulsnams were always friendly and helpful and patiently waited for me to sell my old house before I could purchase my new property from them.
Ian · 11 June 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave us with a positive review and we hope you are happy and settled in your new home!
★★★★★ 5/5
TrustpilotThank you Alison
Thank you Alison, Natalie , Gary and your team for your professionalism in successfully achieving the sale of my mothers house in very unusual difficult times. I do hope Mr & Mrs Izzard have settled in and enjoying their future life there. Wishing you all A Very Happy Christmas and a successful 2022.Best RegardsLynfa Jukes
Customer · 30 November 2021
Agent replied · 28 May 2023
Thank you so much Mrs Jukes for your 5 star review. It was an absolute pleasure acting for you and likewise, have a wonderful Christmas and all the best for 2022.
★★★★★ 5/5
TrustpilotThe manager and staff at Robert Oulsnam…
The manager and staff at Robert Oulsnam all worked in our best interest to make our experience of selling our house the best it could be. They took time and effort to support and help us through a very trying and stressful time. The manager and staff made themselves available for any queries and updates that we needed. From start to finish, the Droitwich office was incredibly professional and knowledgeable.
Mary · 16 September 2025
★★★★★ 5/5
GoogleAll of the staff at the Bournville branch were always helpful and professional in all of my dealings, whether via email, on the phone or face to face. I was kept fully informed about every viewing and the outcome, Once a sale had been agreed, I received regular updates on progress and it was clear that staff took the initiative when dealing with either my own or the buyers solicitors. In particular I would like to mention Rachel who was always honest in terms of managing expectations during covid, through the process of selling my father's flat. thank you.
Paul · 30 September 2022
★★★★★ 5/5
TrustpilotOur experience of buying the house…
Our experience of buying the house through Oulsnam was fault free they always gave prompts and updates quickly. They recommended a conveyancer that also worked very well. Cannot fault then on our experience
Greg · 17 July 2026
★★★★★ 5/5
GoogleRecently bought a property on Pershore Road with Emma assisting me throughout the purchase. The team has been great, easy to deal with and always happy to help.
4VAS · 24 December 2025
Agent replied · 24 March 2026
Thank you for your review. We’re so pleased to hear you had a great experience buying your property on Pershore Road. Emma and the team will be delighted to know their support and helpful approach made the process a positive one for you. Wishing you every happiness in your new home.
★★★★★ 5/5
TrustpilotProfessional, friendly and courteous service
We received a courteous, friendly and supportive service from the outset from Lauren, James and Lisa (Moseley branch). Clear communication was key to making us feel confident about how everything was progressing along with prompt responses to our queries/updates. Job well done!
Gill · 11 May 2026
★★★★★ 5/5
TrustpilotFast and smooth service by Josie
Josie handled my new let incredibly smoothly. Everything was clearly explained, she reacted promptly to all enquiries and contacted me immediately when issues arose. The process was much quicker and easier than I had expected.
Jeremy · 17 October 2023
Agent replied · 25 November 2023
Dear Mr Smith, thank you for taking the time to leave a review and we are so pleased that Josie was able to help. Many thanks again.
★★★★★ 5/5
GoogleThe Bournville team are incredible. Their friendly and personal service took away all the stress of selling a house, keeping me updated every week and nothing is too much trouble for them. Rachel and Becky in particular are who I dealt with and they are an absolute credit. Rachel certainly knows her stuff when it comes to valuations and how best to market your property. Thanks so much. I would recommend Oulsnams without hesitation and would definately use them again.
Alyson · 17 August 2022
★★★★★ 5/5
GoogleThe service from Robert Oulsnam in Bournville was little short of excellent. Our main contact at this branch was Becky Price, from showing us round the property right through to the completion day. Becky was always right up to date with how things were progressing, extremely courteous and above all displayed enormous amounts of patience, as it wasn’t an easy ride! If she was on holiday, her colleagues were always well aware of progress on the purchase and were also polite and thoughtful.
I can absolutely recommend them.
Rosalind · 17 August 2022
★★★★★ 5/5
GoogleFantastic service from start to finsh from the Bournville branch. They made the process so smooth and stress free. Rachel completed the initial valuation and through her knowledge and expertise helped us to agree on an asking price that was fair. We received multiple offers on the first viewings dealt with by Samantha and we accepted the same day. Samantha then dealt with all of the queries during the sale process, keeping us informed regularly. Nothing was too much trouble for her.
The process was made seamless and stress free. If
you are looking to sell your home i highly recommend Oulsnams.
Sie1984 · 17 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
